What an amazing service. Contacted Dyno-Rod and the process for booking a site visit was simple and very efficient. Appointment arranged within a few days on making contact with the booking team.... See more

Location
Switch locationUnit 3B, Hawthorne Court, Bourton Industrial Park, GL54 2HQ Bourton-on-the-Water, England, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
We have a problem with a drain which appeared to be broken underground. The technician arrived within the hour and used a camera to locate the problem. He then flushed the drain and proposed a course... See more
Dan did a really excellent job. It was not easy to find the route of the drain or access points, but he was really committed and eventually resolved our issues for good. Thanks
The engineer/plumber that sorted out our problem certainly knew his stuff and repaired the faulty part to our unvented pressure cylinder. I would like to congratulate him. His name was DENNIS and he w... See more
Company details
Written by the company
Local experts with 24 hour emergency response across the UK. Wherever and whenever there’s a problem Dyno-Rod fly into action. We offer our services 24/7. Whether it’s your home, your business or industrial premises, we have the expertise and the specialist equipment to fix your problems and get things back to normal.
The Dyno-Rod difference
No call-out charges | Available 24/7, 365 days a year | Local engineers | Fixed price, no obligation quotes | 3-month guarantee
Contact info
Unit 3B, Hawthorne Court, Bourton Industrial Park, GL54 2HQ, Bourton-on-the-Water, England, United Kingdom
- 01451 885393
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Really pleased!
Really pleased! Both the office and Martin were friendly and booked me in prompty. Martin was knowledgable and seemed genuinely passionate about his work - answering all my questions and leaving me reassured. Will definitely use them again if need be.
Prompt, friendly and efficient
Very prompt and efficient service. Cliff was extremely friendly and knowledgable. He quickly sorted out the problem and talked me through the cause. Really happy with my experience.
Great service.
Arrived within 30 mins of the call being made. Promptly diagnosed then fixed the fault, as well as future proofing. Seamless.
Quick call out and excellent service
2 weeks after moving into our new home the toilet blocked. I'm reasonably DIY savy and have my own drain rods but could not clear it. Dyno-rod arranged for a call out the following morning. Cliff who came out was very knowledgeable and incredibly helpful. It took him a while but eventually he cleared it. I feel he went the extra mile. Very impressed with him.
Blocked toilet
Very easy to book & Dyno kept me fully updated on appointment times.
Daniel, who attended my issue, was polite, professional & very quickly diagnosed and fixed my blocked toilet problem.
Could pay by card, on completion of the work, too.
Top quality and efficient service
Top quality and efficient service. No hesitation in recommending these to anyone with blocked drains.
Very straightforward and easy to deal with
I booked an appointment on the website. Danny phoned 15 minutes before arriving. He was able to sort us out quickly. Lovely guy and nice back office.
Excellent service
Making the appointment online was easy, follow up call from Dyno-Rod was excellent.
Daniel Scott came out on Wed 11th and was extremely polite, well informed and helpful. We looked at all the drains and he explained what we could see.
Thank you, a great service - Angus
First class company
First class company. Gave info on arrival time. Was on time cleared problem in less than 5 minutes. Operator was excellent cannot say anything but good about this company
Very prompt response
I was offered a same day appointment, but opted for the next morning. An early phone call to give me the arrival time. A prompt, efficient and very personable young man carried out an inspection and found the problem to be off my property but affecting two others. Wessex Water contacted and came out straight away, so impressive service all round.
Thank you.
Excellent service came quickly and got…
Excellent service came quickly and got the job done thankyou
First time user of this company
First time user of this company.
Called them in the morning and the job was sorted by mid afternoon ‘perfect’ !
Called me hour before they arrived and sorted three blocked gullies.
Matt was polite and left the site clean.
Thankyou.
Great experience
Great experience today with Dan from Dyno-Rod Cheltenham. Gave good advice, explained how my drains worked, and was able to clear a blocked drain on the spot.
Very helpful and completed the task at…
Very helpful and completed the task at hand very quickly whilst providing a running commentary (which was helpful)
One improvement suggestion - I was not advised in advance that blocked toilets are likely to require removal of the toilet in advance before the engineer can clear the pipe work - which means calling in a separate plumber/builder to complete this work first (as the Dyno Rod engineer is unlikely to be able to do this) and therefore a need to rebook the appointment at a later date.
It would be helpful to raise this when the first appointment is booked and mention it in the on-line information - luckily I had already done this
Simply the Best
Both Cliff and Martin provided an excellent service offering experience and knowledge to the situation. We felt able to ask and shown images on the camera. Everything explained clearly made it a learning experience. They also respected our property . Communication from office staff was also excellent. We cannot praise the company highly enough.
Dan came to my house at short notice
Dan came to my house at short notice. He was very helpful very polite and did everything we asked of him with a smile.
This was great anyway, but when you consider the nature of some of the tasks he does, it was even more impressive.
I can highly recommend him - which I rarely say!
Thanks Dan!
May use AI-assist with repliesRead more
Just Brilliant
Well, I admit I did call 2 local independent companies first, who didn't get back to me! In fact, I'm still waiting for a return call from both companies, meanwhile Martin from Dynorod has been and sorted the problem - no hassle! There's an automatic booking system, or a real life human to speak to! One local company had an AI administrator who was reporting my ' locked train '! No kidding. The autobot misheard blocked drain!
I can't recommend this company more highly, they have systems to get your problem logged and a drain technician calls you with a fixed time. The price was quoted before the technician arrived on site. The price was exactly what they charged - no extras were even suggested. I won't bother with anyone else now, if I ever need a drainage problem sorting. Thank you Martin and the whole Dynorod company - it works and emergencies get sorted quickly!

Reply from Dyno-Rod - Gloucestershire
Very happy
Very happy, the team were brilliant. Very helpful and polite and resolved the issue quickly for us.
Professional Service
The engineer was knowledgeable, courteous and professionally turned out. He was happy to engage with me as he carried out his work, so I am more confident in dealing with any further problems. The engineer had to work around other tradesmen on site and he did so flexibly and without complaint.
Rapid response
Rapid response, helpful and candid advice. Practical effort too resolve the problem, which was successful
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







