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Dyno-Rod - Gloucestershire Reviews 

378
TrustScore 5 out of 5

4.9

Unit 3B, Hawthorne Court, Bourton Industrial Park, GL54 2HQ Bourton-on-the-Water, England, GB


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See what reviewers are saying

Rated 5 out of 5 stars

What an amazing service. Contacted Dyno-Rod and the process for booking a site visit was simple and very efficient. Appointment arranged within a few days on making contact with the booking team.... See more

Rated 5 out of 5 stars

We have a problem with a drain which appeared to be broken underground. The technician arrived within the hour and used a camera to locate the problem. He then flushed the drain and proposed a course... See more

Rated 5 out of 5 stars

Dan did a really excellent job. It was not easy to find the route of the drain or access points, but he was really committed and eventually resolved our issues for good. Thanks

Rated 5 out of 5 stars

The engineer/plumber that sorted out our problem certainly knew his stuff and repaired the faulty part to our unvented pressure cylinder. I would like to congratulate him. His name was DENNIS and he w... See more


Company details

  1. Plumber
  2. Drainage Service

Written by the company

Local experts with 24 hour emergency response across the UK. Wherever and whenever there’s a problem Dyno-Rod fly into action. We offer our services 24/7. Whether it’s your home, your business or industrial premises, we have the expertise and the specialist equipment to fix your problems and get things back to normal.

The Dyno-Rod difference

No call-out charges | Available 24/7, 365 days a year | Local engineers | Fixed price, no obligation quotes | 3-month guarantee

Book a local engineer 24/7 365, at a time that suits you. An expert engineer will arrive with no call-out charge. You'll get a fixed-price, no obligation quote straight away. We'll carry out the work, often on the spot, and give you a 3-month guarantee.

Contact info

  • Unit 3B, Hawthorne Court, Bourton Industrial Park, GL54 2HQ, Bourton-on-the-Water, England, United Kingdom

  • 01451 885393

4.9

Excellent

TrustScore 5 out of 5

378 reviews

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4.9

All reviews

(378)

8,297 reviews in the last 12 months

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Rated 5 out of 5 stars

Really pleased!

Really pleased! Both the office and Martin were friendly and booked me in prompty. Martin was knowledgable and seemed genuinely passionate about his work - answering all my questions and leaving me reassured. Will definitely use them again if need be.

10 April 2026
Unprompted review
Rated 5 out of 5 stars

Prompt, friendly and efficient

Very prompt and efficient service. Cliff was extremely friendly and knowledgable. He quickly sorted out the problem and talked me through the cause. Really happy with my experience.

9 April 2026
Unprompted review
Rated 5 out of 5 stars

Great service.

Arrived within 30 mins of the call being made. Promptly diagnosed then fixed the fault, as well as future proofing. Seamless.

30 March 2026
Unprompted review
Rated 5 out of 5 stars

Quick call out and excellent service

2 weeks after moving into our new home the toilet blocked. I'm reasonably DIY savy and have my own drain rods but could not clear it. Dyno-rod arranged for a call out the following morning. Cliff who came out was very knowledgeable and incredibly helpful. It took him a while but eventually he cleared it. I feel he went the extra mile. Very impressed with him.

19 March 2026
Unprompted review
Rated 5 out of 5 stars

Blocked toilet

Very easy to book & Dyno kept me fully updated on appointment times.

Daniel, who attended my issue, was polite, professional & very quickly diagnosed and fixed my blocked toilet problem.

Could pay by card, on completion of the work, too.

9 March 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service

Making the appointment online was easy, follow up call from Dyno-Rod was excellent.
Daniel Scott came out on Wed 11th and was extremely polite, well informed and helpful. We looked at all the drains and he explained what we could see.
Thank you, a great service - Angus

11 February 2026
Unprompted review
Rated 5 out of 5 stars

First class company

First class company. Gave info on arrival time. Was on time cleared problem in less than 5 minutes. Operator was excellent cannot say anything but good about this company

13 February 2026
Unprompted review
Rated 5 out of 5 stars

Very prompt response

I was offered a same day appointment, but opted for the next morning. An early phone call to give me the arrival time. A prompt, efficient and very personable young man carried out an inspection and found the problem to be off my property but affecting two others. Wessex Water contacted and came out straight away, so impressive service all round.
Thank you.

12 February 2026
Unprompted review
Rated 5 out of 5 stars

First time user of this company

First time user of this company.
Called them in the morning and the job was sorted by mid afternoon ‘perfect’ !
Called me hour before they arrived and sorted three blocked gullies.
Matt was polite and left the site clean.
Thankyou.

11 February 2026
Unprompted review
Rated 5 out of 5 stars

Great experience

Great experience today with Dan from Dyno-Rod Cheltenham. Gave good advice, explained how my drains worked, and was able to clear a blocked drain on the spot.

6 February 2026
Unprompted review
Rated 5 out of 5 stars

Very helpful and completed the task at…

Very helpful and completed the task at hand very quickly whilst providing a running commentary (which was helpful)
One improvement suggestion - I was not advised in advance that blocked toilets are likely to require removal of the toilet in advance before the engineer can clear the pipe work - which means calling in a separate plumber/builder to complete this work first (as the Dyno Rod engineer is unlikely to be able to do this) and therefore a need to rebook the appointment at a later date.

It would be helpful to raise this when the first appointment is booked and mention it in the on-line information - luckily I had already done this

5 February 2026
Unprompted review
Rated 5 out of 5 stars

Simply the Best

Both Cliff and Martin provided an excellent service offering experience and knowledge to the situation. We felt able to ask and shown images on the camera. Everything explained clearly made it a learning experience. They also respected our property . Communication from office staff was also excellent. We cannot praise the company highly enough.

12 January 2026
Unprompted review
Rated 5 out of 5 stars

Dan came to my house at short notice

Dan came to my house at short notice. He was very helpful very polite and did everything we asked of him with a smile.

This was great anyway, but when you consider the nature of some of the tasks he does, it was even more impressive.

I can highly recommend him - which I rarely say!

Thanks Dan!

12 January 2026
Unprompted review
Rated 5 out of 5 stars

Just Brilliant

Well, I admit I did call 2 local independent companies first, who didn't get back to me! In fact, I'm still waiting for a return call from both companies, meanwhile Martin from Dynorod has been and sorted the problem - no hassle! There's an automatic booking system, or a real life human to speak to! One local company had an AI administrator who was reporting my ' locked train '! No kidding. The autobot misheard blocked drain!
I can't recommend this company more highly, they have systems to get your problem logged and a drain technician calls you with a fixed time. The price was quoted before the technician arrived on site. The price was exactly what they charged - no extras were even suggested. I won't bother with anyone else now, if I ever need a drainage problem sorting. Thank you Martin and the whole Dynorod company - it works and emergencies get sorted quickly!

12 January 2026
Unprompted review
Dyno-Rod - Gloucestershire logo

Reply from Dyno-Rod - Gloucestershire

SP, thank you for your review, we strive to be the best and use humans rather than AI. It’s not about the cost saving it’s about getting it right first time. In the meantime I hope you manage to get your train unlocked!

Once again, thank you.

Nick, not an AI bot!

Rated 5 out of 5 stars

Very happy

Very happy, the team were brilliant. Very helpful and polite and resolved the issue quickly for us.

9 January 2026
Unprompted review
Rated 4 out of 5 stars

Professional Service

The engineer was knowledgeable, courteous and professionally turned out. He was happy to engage with me as he carried out his work, so I am more confident in dealing with any further problems. The engineer had to work around other tradesmen on site and he did so flexibly and without complaint.

8 January 2026
Unprompted review

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