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Dyno-Rod - Kent Reviews 

608
TrustScore 5 out of 5

4.8

Ellingham Way 121, TN23 6LZ Ashford, England, GB


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Rated 5 out of 5 stars

The Dyno-Rod operative was impressively competent, persevering and cheerful. He knew his stuff. He was 99% convinced that there was another manhole - though none was visible. His camera confirmed it.... See more

Company replied

Rated 5 out of 5 stars

Quick, prompt, knowledgeable engineer made a stressful situation easier. The contractor sent by insurers wasn't so efficient. Glad we used Dyna rod instead.

Company replied

Rated 5 out of 5 stars

Booking online was simple. Phone call in the morning to confirm the problem and provide a quote. Engineer called before arrival and arrived on time. Explained the process and was only here about 30... See more

Company replied

Rated 5 out of 5 stars

Carl and Sam from DynoRod were brilliant.They arrived at the time they had previously advised and were friendly considerate and very professional telling us at the start what they were going to do and... See more

Company replied


Company details

  1. Plumber
  2. Drainage Service

Written by the company

Local experts with 24 hour emergency response across the UK. Wherever and whenever there’s a problem Dyno-Rod fly into action. We offer our services 24/7. Whether it’s your home, your business or industrial premises, we have the expertise and the specialist equipment to fix your problems and get things back to normal.

The Dyno-Rod difference

No call-out charges | Available 24/7, 365 days a year | Local engineers | Fixed price, no obligation quotes | 3-month guarantee

Book a local engineer 24/7 365, at a time that suits you. An expert engineer will arrive with no call-out charge. You'll get a fixed-price, no obligation quote straight away. We'll carry out the work, often on the spot, and give you a 3-month guarantee.

Contact info

  • Ellingham Way 121, TN23 6LZ, Ashford, England, United Kingdom

  • 01892 882331

4.8

Excellent

TrustScore 5 out of 5

608 reviews

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4.8

All reviews

(608)

8,304 reviews in the last 12 months

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Rated 5 out of 5 stars

Blocked toilet

We rung up first thing on the Friday,he was here in a couple of hours,one quick push with his drain rod and it was clear,he used a camera to see if there were anymore blockages! As we are council tenants it was paid for in our rent,the chap doing the work was excellent 5stars

10 April 2026
Unprompted review
Dyno-Rod - Kent logo

Reply from Dyno-Rod - Kent

Hi Barry, thank you very much for taking the time to review our service. We are extremely proud of what our engineers achieve and will be sure to share these comments with the team. If there is anything we can do for you, your family or friends in the future please feel free to get in touch. Many thanks, Peter Messenger

Rated 5 out of 5 stars

Brilliant

The gentleman who came to unblock one of our drains was brilliant; he arrived nice and quickly, unblocked the drain, explained what he thought the problem was and how we could mitigate it raising problems in the future. He was friendly and polite, I couldn't have asked for more - thank you so much! :)

24 March 2026
Unprompted review
Dyno-Rod - Kent logo

Reply from Dyno-Rod - Kent

Hi Stevie-Leigh, thank you very much for taking the time to review our service. We are extremely proud of what our engineers achieve and will be sure to share these comments with the team. If there is anything we can do for you, your family or friends in the future please feel free to get in touch. Many thanks, Peter Messenger

Rated 5 out of 5 stars

Tree root soil drain blockage

Great job, some amazing kit dealt with my tree root blockage in soil drain.
I would recommend Dyno Rod to friends anytime.

1 April 2026
Unprompted review
Dyno-Rod - Kent logo

Reply from Dyno-Rod - Kent

Hi Richard, thank you very much for taking the time to review our service. We are extremely proud of what our engineers achieve and will be sure to share these comments with Scott and the team. If there is anything we can do for you, your family or friends in the future please feel free to get in touch. Many thanks, Peter Messenger

Rated 5 out of 5 stars

Quick response!

Messaged them last night! Here by 110pm today! Done a great job! Drain is unblocked and can now flush the loos without worrying! All tidy too!

1 April 2026
Unprompted review
Dyno-Rod - Kent logo

Reply from Dyno-Rod - Kent

Hi Jacqueline, thank you very much for taking the time to review our service. We are extremely proud of what our engineers achieve and will be sure to share these comments with Dan and the team. If there is anything we can do for you, your family or friends in the future please feel free to get in touch. Many thanks, Peter Messenger

Rated 5 out of 5 stars

Excellent service

31 March 2026
Unprompted review
Dyno-Rod - Kent logo

Reply from Dyno-Rod - Kent

Hi Margaret, thank you very much for taking the time to review our service. We are extremely proud of what our engineers achieve and will be sure to share these comments with the team. If there is anything we can do for you, your family or friends in the future please feel free to get in touch. Many thanks, Peter Messenger

Rated 5 out of 5 stars

Mending a broken toilet

Called Dyno-rod to mend our broken toilet. The engineer, Terry was efficient, thorough and very helpful. He not only fixed our toilet, he mended our kitchen taps all in the one hour. Saving us both time and money.

26 March 2026
Unprompted review
Dyno-Rod - Kent logo

Reply from Dyno-Rod - Kent

Hi Barbara, thank you very much for taking the time to review our service. We are extremely proud of what our engineers achieve and will be sure to share these comments with Terry and the team. If there is anything we can do for you, your family or friends in the future please feel free to get in touch. Many thanks, Peter Messenger

Rated 5 out of 5 stars

Brilliant guidance on shared drain blockage

I called dynorod and explained that my drain was blocked, but didnt know whether it was our responsibility or Thames Water's to unblock it. Matthew came out to see us and inspected not only our manhole but all of the others in our row of houses. This revealed it was a shared drain and all houses were affected. He then rang Thames Water on our behalf and arranged for them to come out and deal with it. He was brilliant! We didnt get charged a penny for his excellent work as it was all Thames Water's problem to solve. Brilliant service!!!

27 March 2026
Unprompted review
Dyno-Rod - Kent logo

Reply from Dyno-Rod - Kent

Hi Phil 1, thank you very much for taking the time to review our service. We are extremely proud of what our engineers achieve and will be sure to share these comments with Matthew and the team. If there is anything we can do for you, your family or friends in the future please feel free to get in touch. Many thanks, Peter Messenger

Rated 5 out of 5 stars

Helpful

Helpful, efficient, speedy, easy to book and a nice guy! Thank you

27 March 2026
Unprompted review
Dyno-Rod - Kent logo

Reply from Dyno-Rod - Kent

Hi Erika, thank you very much for taking the time to review our service. We are extremely proud of what our engineers achieve and will be sure to share these comments with the team. If there is anything we can do for you, your family or friends in the future please feel free to get in touch. Many thanks, Peter Messenger

Rated 5 out of 5 stars

Excellent operative cheerfully did the…

Excellent operative cheerfully did the job and left everything clean and tidy

24 March 2026
Unprompted review
Dyno-Rod - Kent logo

Reply from Dyno-Rod - Kent

Hi Paul, thank you very much for taking the time to review our service. We are extremely proud of what our engineers achieve and will be sure to share these comments with the team. If there is anything we can do for you, your family or friends in the future please feel free to get in touch. Many thanks, Peter Messenger

Rated 5 out of 5 stars

Blocked drain

Rang Dyno Thursday afternoon and by 10.15 Friday morning my blocked drain was cleared. Tom did a great job. Excellent speedy service.

20 March 2026
Unprompted review
Dyno-Rod - Kent logo

Reply from Dyno-Rod - Kent

Hi Barbara, thank you very much for taking the time to review our service. We are extremely proud of what our engineers achieve and will be sure to share these comments with Tom and the team. If there is anything we can do for you, your family or friends in the future please feel free to get in touch. Many thanks, Peter Messenger

Rated 5 out of 5 stars

Quick, easy booking excellent job

It was a very quick and easy to book an appointment for a convenient time when I could be at home. The job was a fixed price which I was advised of in advance. Matthew was excellent at communication to let me know when he would be here within the allocated time frame, respectful of the property, very pleasant to deal with and accomplish the job in a short space of time leaving everywhere clean and tidy. I hope I don't need to use them again but I certainly would!

18 March 2026
Unprompted review
Dyno-Rod - Kent logo

Reply from Dyno-Rod - Kent

Hi Jan, thank you very much for taking the time to review our service. We are extremely proud of what our engineers achieve and will be sure to share these comments with Matthew and the team. If there is anything we can do for you, your family or friends in the future please feel free to get in touch. Many thanks, Peter Messenger

Rated 5 out of 5 stars

Very prompt and professional service

Very prompt and professional service, Scott the engineer was so helpful and managed to get all problems flowing with no fuss or excuses, well done Scott....job well done.

17 March 2026
Unprompted review
Dyno-Rod - Kent logo

Reply from Dyno-Rod - Kent

Hi Andy, thank you very much for taking the time to review our service. We are extremely proud of what our engineers achieve and will be sure to share these comments with Scott and the team. If there is anything we can do for you, your family or friends in the future please feel free to get in touch. Many thanks, Peter Messenger

Rated 5 out of 5 stars

Matthew is a credit to the company

Matthew is a credit to the company. His professionalism was second to none. Moreover, shared his wealth of experience taking the time to explain in detail the root of the problem and long term measures the school could adopt to prevent further issues arising. As the site manager, I can strongly recommend, no hidden fees nor additional costs thrown in at the end.

12 March 2026
Unprompted review
Dyno-Rod - Kent logo

Reply from Dyno-Rod - Kent

Hi Robin & Sara, thank you very much for taking the time to review our service. We are extremely proud of what our engineers achieve and will be sure to share these comments with Matthew and the team. If there is anything we can do for you, your family or friends in the future please feel free to get in touch. Many thanks, Peter Messenger

Rated 5 out of 5 stars

What an amazing service

What an amazing service, I can’t recommend Dyno Rod enough.
Problem solved within the hour
Top class
Thank you so much

6 March 2026
Unprompted review
Dyno-Rod - Kent logo

Reply from Dyno-Rod - Kent

Hi Jason, thank you very much for taking the time to review our service. We are extremely proud of what our engineers achieve and will be sure to share these comments with Steve and the team. If there is anything we can do for you, your family or friends in the future please feel free to get in touch. Many thanks, Peter Messenger

Rated 5 out of 5 stars

Incredible

Incredible, diagnosis and fixed problem. Quickly, clean, kind and funny. Lovely guy Carl. Thanks I felt safe and comfortable with him in my home.

6 March 2026
Unprompted review
Dyno-Rod - Kent logo

Reply from Dyno-Rod - Kent

Hi Polly, thank you very much for taking the time to review our service. We are extremely proud of what our engineers achieve and will be sure to share these comments with Carl and the team. If there is anything we can do for you, your family or friends in the future please feel free to get in touch. Many thanks, Peter Messenger

Rated 5 out of 5 stars

Excellent

Excellent
Quick response- turned up on time - did a great job solved the problem disinfected and cleaned up afterwards. Really nice lad as well that did the job
Thanks

5 March 2026
Unprompted review
Dyno-Rod - Kent logo

Reply from Dyno-Rod - Kent

Hi Lesley, thank you very much for taking the time to review our service. We are extremely proud of what our engineers achieve and will be sure to share these comments with Dan and the team. If there is anything we can do for you, your family or friends in the future please feel free to get in touch. Many thanks, Peter Messenger

Rated 5 out of 5 stars

Very efficient and friendly

Very efficient and friendly, resolved our issue which I am really pleased about

1 March 2026
Unprompted review
Dyno-Rod - Kent logo

Reply from Dyno-Rod - Kent

Hi Clare , thank you very much for taking the time to review our service. We are extremely proud of what our engineers achieve and will be sure to share these comments with Scott and the team. If there is anything we can do for you, your family or friends in the future please feel free to get in touch. Many thanks, Peter Messenger

Rated 5 out of 5 stars

Outside drain blockage

We had to call Dyno-Rod last Saturday night after we had been let down by a company that had said they'd be here between and hour and 90mns and still had not showed up after 3 hours! Anyway, we cancelled. The Dyno-Rod engineer showed up in the hour (by the time it was after 9pm) to deal with our outside drain blockage. He was very professional and well equipped. He did the job and saved us 🙂 as we couldn't do anything. We felt really looked after. I think his name was Dan.

21 February 2026
Unprompted review
Dyno-Rod - Kent logo

Reply from Dyno-Rod - Kent

Hi Nathalie, thank you very much for taking the time to review our service. We are extremely proud of what our engineers achieve and will be sure to share these comments with Dan and the team. If there is anything we can do for you, your family or friends in the future please feel free to get in touch. Many thanks, Peter Messenger

Rated 5 out of 5 stars

Very fast service

Very fast service, really nice engineer. Problem solved within 15 minutes. Thank you 🙏

22 February 2026
Unprompted review
Dyno-Rod - Kent logo

Reply from Dyno-Rod - Kent

Hi Stuart, thank you very much for taking the time to review our service. We are extremely proud of what our engineers achieve and will be sure to share these comments with the team. If there is anything we can do for you, your family or friends in the future please feel free to get in touch. Many thanks, Peter Messenger

Rated 5 out of 5 stars

Quick and efficient

Really prompt service and very efficient!

20 February 2026
Unprompted review
Dyno-Rod - Kent logo

Reply from Dyno-Rod - Kent

Hi Matt, thank you very much for taking the time to review our service. We are extremely proud of what our engineers achieve and will be sure to share these comments with the team. If there is anything we can do for you, your family or friends in the future please feel free to get in touch. Many thanks, Peter Messenger

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