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Dyno-Rod - North West London Reviews 

433
TrustScore 4.5 out of 5

4.5

Edison Road, Unit 8 Watermill Business Centre, EN3 7XF Enfield, England, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Brilliant service provided. Dyno Engineer was professional and had full knowledge. Understood our issue and did everything needed to resolve it. Came on time and respected our property. Extremely ha... See more

Rated 5 out of 5 stars

It turned out that our problem was not one that Dyno- Rod could solve. However, the issue was explained competently and so we will be able to move forward.

Rated 5 out of 5 stars

The man that came arrived on time. He was polite. He explained what he thought the issue was and said he would return after wkend with a colleague. They came, sorted the problem and left the toilet ve... See more

Rated 5 out of 5 stars

Booking through the on-line national phone mumber was easy, just took a few minutes to discuss my drainage issues and had a competitive quote and slot booked in a matter of minutes! Got a call on th... See more

Company replied


Company details

  1. Plumber
  2. Drainage Service

Written by the company

Local experts with 24 hour emergency response across the UK. Wherever and whenever there’s a problem Dyno-Rod fly into action. We offer our services 24/7. Whether it’s your home, your business or industrial premises, we have the expertise and the specialist equipment to fix your problems and get things back to normal.

The Dyno-Rod difference

No call-out charges | Available 24/7, 365 days a year | Local engineers | Fixed price, no obligation quotes | 3-month guarantee

Book a local engineer 24/7 365, at a time that suits you. An expert engineer will arrive with no call-out charge. You'll get a fixed-price, no obligation quote straight away. We'll carry out the work, often on the spot, and give you a 3-month guarantee.

Contact info

  • Edison Road, Unit 8 Watermill Business Centre, EN3 7XF, Enfield, England, United Kingdom

  • 0208 003 0849

4.5

Excellent

TrustScore 4.5 out of 5

433 reviews

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4.5

All reviews

(433)

8,613 reviews in the last 12 months

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Rated 5 out of 5 stars

Brilliant service provided

Brilliant service provided. Dyno Engineer was professional and had full knowledge. Understood our issue and did everything needed to resolve it. Came on time and respected our property. Extremely happy with service provided. Booking process was easy.

30 July 2026
Unprompted review
Rated 5 out of 5 stars

Blocked loo

The man that came arrived on time. He was polite. He explained what he thought the issue was and said he would return after wkend with a colleague. They came, sorted the problem and left the toilet very clean.

27 July 2026
Unprompted review
Rated 1 out of 5 stars

Terrible service have had a leak in my…

Terrible service have had a leak in my living room ceiling that has got progressively worse and worse. Into week 3 and have to wait another 5 days for a plumber to come and fix the leaking fresh water pipe. Dyno originally sent their leak detection team who misdiagnosed the issue. Have had to call back and spent collectively 7 hours on calls to get a resolution. British Gas don't have a clue and will be canceling my homecare agreement when they do eventually fix this. Damage in the ceiling has got progressively worse and had we not opened it up we would have never diagnosed the actual cause of the leak (being from a pipe rather than from the sink as we were originally told). Wasted time and money.

21 July 2026
Unprompted review
Rated 5 out of 5 stars

Good job

At first, someone came from companie but they didn't clear my drainage then I called next day somone came and clear the drainage and you could see with video inside the pipe.he was really good. Thank you

11 July 2026
Unprompted review
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Reply from Dyno-Rod - North West London

customer,

We're truly sorry for the initial inconvenience you experienced. We're delighted to hear that the issue was resolved efficiently on the second visit and that you were satisfied with the service.

Dyno-Rod

Rated 1 out of 5 stars

Avoid This Company

Avoid This Company – A Complete Disgrace and a Total Rip-Off**
I would strongly advise everyone to avoid this company at all costs. My experience with them was an absolute joke from start to finish.
First, they gave me a massive, completely unreasonable time slot from 8:00 AM to 6:00 PM, forcing me to waste my entire day waiting around. To make matters worse, the technician arrived incredibly late, right at the very end of the day.
When he finally showed up, it was clear he didn’t have enough time left on his shift to do the job properly. Instead of completing the work, he rushed through a fraction of it, made a bunch of excuses, and claimed that it "needed another visit." It is blindingly obvious that they intentionally drag out the job to make you book a second appointment just so they can squeeze more money out of you for the exact same work.
To top it all off, their website explicitly states that they visit first to inspect the issue and give you a price quote. That is a complete lie. The technician just started working right away, charged me the full amount, and then left without even finishing the job!
This level of service is a total disgrace, especially considering that British Gas is their parent company. You would expect a reputable standard from them, but this was nothing short of a scam. Save your time, save your money, and call a professional local company instead. One star is far too generous.

3 July 2026
Unprompted review
Rated 5 out of 5 stars

Job well done

Booking was easy. The engineer (Michael?) arrived timely. Was careful when going through our house. Did a great job. Drains all good again. Thank you so much !!

8 June 2026
Unprompted review
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Reply from Dyno-Rod - North West London

Berend,

We're so pleased to hear that your booking was easy and that our engineer arrived on time. It's wonderful to know that care was taken in your home and that the drains are all good again. Thank you for your kind words!

Dyno-Rod

Rated 5 out of 5 stars

I always get concerned of how much it…

I always get concerned of how much it cost to unblock a drain. I must say the person who came took his time and discussed it. I know there many independent companies, but Dyno-rod got the job done. Well done

28 May 2026
Unprompted review
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Reply from Dyno-Rod - North West London

Adlai Almeida,

We're happy to hear that our service met your expectations. We understand concerns about costs, and we're glad our team took the time to discuss everything thoroughly. Thank you for your positive feedback.

Dyno-Rod

Rated 5 out of 5 stars

Blockage was cleared and they did a…

Blockage was cleared and they did a thorough job.

22 May 2026
Unprompted review
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Reply from Dyno-Rod - North West London

Sara,

Thank you for your kind words! We're so pleased to hear that the blockage was cleared and that our team provided a thorough job. Your positive feedback is greatly appreciated.

Dyno-Rod

Rated 5 out of 5 stars

Engineer really good turned up within…

Engineer really good turned up within half hour and sorted the problem

20 May 2026
Unprompted review
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Reply from Dyno-Rod - North West London

Mr a glassbrook,

We're delighted to hear about your positive experience with our service. It's wonderful to know our engineer arrived quickly and resolved the issue efficiently. Thank you for your feedback!

Dyno-Rod

Rated 5 out of 5 stars

Professional, efficient and knowledgeable Dyno Rod Engineers

Dyno Rod engineers managed to unblock the toilet with no fuss and were helpful informative and professional.
The work was carried out with care and efficiency.
I will happily recommend Dyno Rod for home services.

20 May 2026
Unprompted review
Dyno-Rod - North West London logo

Reply from Dyno-Rod - North West London

Magdalene Sammie,

We are so pleased to hear about your positive experience with our service. It's wonderful that the unblocking was handled with care and efficiency, and that our engineers were helpful and professional. We appreciate your recommendation!

Dyno-Rod

Rated 5 out of 5 stars

Great service

Great service. Really quick and clear explaining the route of the issue which was a tree root.

Ryan did a great job! Great customer service too

11 May 2026
Unprompted review
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Reply from Dyno-Rod - North West London

Cameron Urquhart ,

We're so pleased to hear about your excellent experience with our service. It's wonderful to know that our team member was able to quickly and clearly explain the issue and provide great customer service.

Dyno-Rod

Rated 5 out of 5 stars

Very efficient and the plumbers also…

Very efficient and the plumbers also had completed a good clean up job too.

8 May 2026
Unprompted review
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Reply from Dyno-Rod - North West London

Kuljit Lail,

We're so pleased to hear about your positive experience and that our plumbers were efficient and completed a good clean-up job. Thank you for sharing your feedback!

Dyno-Rod

Rated 5 out of 5 stars

Impressed with service

Thanks Luke
Took time to explain what was going on with our drains. Very clear sorted the blockage for now. Explained the issue and not pushy for a return visit.

7 May 2026
Unprompted review
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Reply from Dyno-Rod - North West London

R E Platz,

We're delighted to hear that our technician took the time to clearly explain the situation with your drains and effectively resolved the blockage. We appreciate you sharing your positive experience!

Dyno-Rod

Rated 5 out of 5 stars

GEORGE CHRISTY NW London Dyno- Rod team.

Fantastic service from
GEORGE CHRISTY NW London Dyno- Rod team.
Called in advance to update on timings, Highly professional, polite and really efficient- thoroughly recommend!!
Had previous people out to no avail, George was very thorough and resolved the issue!

5 May 2026
Unprompted review
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Reply from Dyno-Rod - North West London

SK,

We're delighted to hear about your excellent experience with our team! It's wonderful that our engineer called in advance, was professional, polite, and efficient. We're especially pleased that the issue was thoroughly resolved after previous attempts by others. Thank you for your high recommendation!

Dyno-Rod

Rated 5 out of 5 stars

On Bank Holiday weekend Dyno-Rod came…

On Bank Holiday weekend Dyno-Rod came out within a few hours and unblocked our drains. Ricardo was polite, courteous and left the place totally clean. Would highly recommend and would use again.

2 May 2026
Unprompted review
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Reply from Dyno-Rod - North West London

Chrissie H,

We're so pleased to hear about your excellent experience with our service, especially on a Bank Holiday weekend! It's wonderful to know our team member was polite, courteous, and left your place totally clean. Thank you for your kind words and for recommending us!

Dyno-Rod

Rated 5 out of 5 stars

First class service

First class service.
Luke attended my property and solved the issue. He was punctual, professional and knowledgeable.

25 April 2026
Unprompted review
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Reply from Dyno-Rod - North West London

C Campbell,

We are delighted to hear about your positive experience with our service. It's wonderful to know that our team member was punctual, professional, and knowledgeable in resolving the issue at your property.

Dyno-Rod

Rated 5 out of 5 stars

Once again the Dyno-Rod team did a…

Once again the Dyno-Rod team did a great job and have dealt with an issue we have had for some time. Great work.

27 April 2026
Unprompted review
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Reply from Dyno-Rod - North West London

Malcolm,

We are delighted to hear our team did a great job and successfully dealt with the issue you had been experiencing. Thank you for your kind words.

Dyno-Rod

Rated 5 out of 5 stars

I had a blocked drain

I had a blocked drain. I foolishly used another company before asking Dyno Rod. The other company's "unblocking" lasted about a month. When I called them to say it wasn't sorted they told me their guarantee was 30 days (and I called on day 33). Dyno Rod were great. Ryan C was the engineer. He unblocked it really quickly and showed me how everything was flowing smoothly. There was very little difference in price. I'm a Dyno Rod convert.

27 April 2026
Unprompted review
Dyno-Rod - North West London logo

Reply from Dyno-Rod - North West London

Matt Pye,

We are truly delighted to hear about your positive experience with our service, especially after a challenging situation with another company. It's wonderful to know that our engineer was able to resolve your blocked drain quickly and efficiently, ensuring everything was flowing smoothly. We appreciate you sharing your feedback and are so pleased to have you as a valued customer.

Dyno-Rod

Rated 5 out of 5 stars

Excellent service

Excellent service. Engineer very considerate and professional. Thank you !!!!

24 April 2026
Unprompted review
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Reply from Dyno-Rod - North West London

BeaDem,

We're so pleased to hear about your positive experience with our service. We're glad our engineer was considerate and professional, and we appreciate your kind words!

Dyno-Rod

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