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Dyno-Rod - North West Reviews 

546
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TrustScore 4.5 out of 5

4.7

Vale Street Works, Vale Street, BB3 1LP Darwen, Lancashire, GB

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See what reviewers are saying

Rated 5 out of 5 stars

Helpful and efficient service. Rang before coming, came when they said they would. Courtesy call from office also on the morning to say the cost and procedure. Person who came was efficient and got th... See more

Rated 5 out of 5 stars

Very fast response Inspected the problem offered advise and assistance Most importantly though How refreshing a company that actually picks up the phone when you call 🙌🏼 Exactly what yo... See more

Company replied

Rated 5 out of 5 stars

Great service today clearing a blocked soil pipe. The first operative was great but the engine running all the pumps in the van wouldn't work after a while. She assured me a colleague would come to co... See more

Company replied

Rated 5 out of 5 stars

The engineer turned up on time & gave me the quote,which I was happy with, I left him to it & he came back to say he wasn't charging me as the issue was the responsibility of UU! Friendly lad & wouldn... See more

Company replied


Company details

  1. Plumber
  2. also in
  3. Drainage Service

Written by the company

Local experts with 24 hour emergency response across the UK. Wherever and whenever there’s a problem Dyno-Rod fly into action. We offer our services 24/7. Whether it’s your home, your business or industrial premises, we have the expertise and the specialist equipment to fix your problems and get things back to normal.

The Dyno-Rod difference

No call-out charges | Available 24/7, 365 days a year | Local engineers | Fixed price, no obligation quotes | 3-month guarantee

Book a local engineer 24/7 365, at a time that suits you. An expert engineer will arrive with no call-out charge. You'll get a fixed-price, no obligation quote straight away. We'll carry out the work, often on the spot, and give you a 3-month guarantee.

Contact info

  • Vale Street Works, Vale Street, BB3 1LP, Darwen, Lancashire, United Kingdom

  • 01254 367330

4.7

Excellent

TrustScore 4.5 out of 5

546 reviews

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4.7

All reviews

(546)

7,926 reviews in the last 12 months

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Rated 5 out of 5 stars

Thanks To Jake,

Thanks To Jake,Great work, many thanks 😊

6 July 2026
Unprompted review
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Reply from Dyno-Rod - North West

paul grimes,

We're so pleased to hear about the great work provided by our team member. Thank you for taking the time to share your positive feedback with us!

Michael

Rated 5 out of 5 stars

Turned up and did saw the problem then…

Turned up and saw the problem then fixed it and left Brilliant.

1 July 2026
Unprompted review
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Reply from Dyno-Rod - North West

Jon Smith,

We're delighted to hear that we were able to promptly identify and resolve the problem for you. Thank you for your brilliant feedback!

Michael

Rated 5 out of 5 stars

Keir was great

Keir was great - turned up on time, resolved the problem with minimum fuss, cleared up after himself, double checked everything, was pleasant and helpful. 5 stars.

28 June 2026
Unprompted review
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Reply from Dyno-Rod - North West

Karen Struthers,

We are so pleased to hear about your positive experience with our service. We appreciate you sharing your feedback.

Dyno-Rod

Rated 5 out of 5 stars

Great service

Kier attended to assist us with our blocked drain. He was friendly and helpful and explained the situation, the course of action to take. 10/10 service from Kier.

24 June 2026
Unprompted review
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Reply from Dyno-Rod - North West

Katrina McCormick,

We appreciate you sharing your experience! We're glad our team member was friendly and helpful, explaining the situation and course of action. Thank you for the 10/10 service rating.

Michael

Rated 4 out of 5 stars

Blocked drain

Was kept informed of arrival time and engineer was very polite and friendly.
Job done quickly and efficiently with relevant information.

15 June 2026
Unprompted review
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Reply from Dyno-Rod - North West

Jim Bowden,

We're so pleased to hear about your positive experience with our service and team. Thank you for your kind words!

Dyno-Rod

Rated 5 out of 5 stars

Dyno rod

John was very professional and sorted the problem out very quickly and cleared the drain.
He explained to us what had happened and how to stop the problem re occurring

12 June 2026
Unprompted review
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Reply from Dyno-Rod - North West

Dorothy Wilkinson,

We're delighted our team member quickly resolved the drain issue and provided helpful advice. Thank you for your feedback!

Dyno-Rod

Rated 5 out of 5 stars

Efficient.

Job done with efficiency.

3 June 2026
Unprompted review
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Reply from Dyno-Rod - North West

Margaret MacMorran,

We are glad we could help. Thank you for your kind words.

Dyno-Rod

Rated 5 out of 5 stars

Professional and helpful

Professional and helpful, he cleared the blocked drain outside and answered all my questions with reassurance and put my mind at rest. Many thanks, would recommend.

6 June 2026
Unprompted review
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Reply from Dyno-Rod - North West

Elizabeth,

We appreciate your feedback! We're glad we could clear your blocked drain and answer your questions, putting your mind at ease.

Dyno-Rod

Rated 5 out of 5 stars

I called Dynorod for a blocked toilet…

I called Dynorod for a blocked toilet and Keir came and did a brilliant job for me. He said roots were causing problems as well and sorted that out as well as unblocking toilet. Can’t recommend him enough for going the extra mile. Job well done 👍

29 May 2026
Unprompted review
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Reply from Dyno-Rod - North West

We're delighted to hear our service person did a brilliant job resolving your blocked toilet and the root issue. We appreciate you recognizing their extra effort. Thank you for your kind words!

Dyno-Rod

Rated 5 out of 5 stars

Super service

Very efficient made an online appointment got a phone call to inform us when the team would be here and they turned up on time done the job cleaned up after them very polite chaps couldn’t ask for anymore really thank you

18 May 2026
Unprompted review
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Reply from Dyno-Rod - North West

We truly appreciate you sharing your positive feedback. We are so pleased to hear everything went smoothly and our team provided excellent service. Thank you for your kind words!

Dyno-Rod

Rated 5 out of 5 stars

Drain Blockage

Drain Blockage
The operative rang before arriving and was on time.
He cleared the blockage and was happy to explain what he was doing as he went along . His name was Jake and he was very friendly and professional
Job was done quickly and efficiently. Quote was given before work started and that’s was exactly what I paid

8 May 2026
Unprompted review
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Reply from Dyno-Rod - North West

lancs man,

We appreciate you sharing your feedback. We're happy to hear that our operative called before arriving, was punctual, and clearly explained the work while clearing the blockage. We're glad the job was done quickly and efficiently, and the quote was accurate. Thank you for the positive feedback!

Dyno-Rod

Rated 5 out of 5 stars

Speedy service

Booked date online. Contacted in the morning and called before saying 20mins away
Sorted the issue and cleared up afterwards and was done in the hour

8 May 2026
Unprompted review
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Reply from Dyno-Rod - North West

Ian Wilkinson,

We're happy to hear that the booking and service met your expectations! Thank you for sharing your positive experience; we appreciate your feedback.

Dyno-Rod

Rated 5 out of 5 stars

The man was so helpful when he came

The man was so helpful when he came. He sorted out the blocked drain problem. Also he put a camera down to check the drainage. A great service

6 May 2026
Unprompted review
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Reply from Dyno-Rod - North West

Shaun Rigg,

We appreciate you sharing your experience! We're happy to hear that our team resolved the blocked drain and checked the drainage with a camera. Thank you!

Dyno-Rod

Rated 5 out of 5 stars

Good communication,prompt service,very…

Good communication,prompt service,very efficient,polite and courteous young man who arrived.

5 May 2026
Unprompted review
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Reply from Dyno-Rod - North West

sally moore,

We appreciate you sharing your feedback. We're happy to hear that you were pleased with our prompt service, efficient work, and the good communication from our polite team member.

Dyno-Rod

Rated 5 out of 5 stars

Speedy service

Speedy service, good communication so you’re not stuck in all day. Friendly and reliable.The men that arrived noticed an issue and sort to resolve it, which they did. Explained everything they were doing as they proceeded.

Well done lads a credit to the company.

5 May 2026
Unprompted review
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Reply from Dyno-Rod - North West

Lehcar,

We appreciate you sharing your feedback. We're happy to hear that our service was fast, with good communication. It's great the team identified and resolved an issue, explaining everything clearly. Thank you!

Dyno-Rod

Rated 5 out of 5 stars

Had a blocked drain

Had a blocked drain, engineer came out within 3 hours of me ringing and got everything unblocked and working again,can’t fault anything from the initial call to the engineer arriving and doing the work…First Class service wouldn’t hesitate to use them again

25 April 2026
Unprompted review
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Reply from Dyno-Rod - North West

Mick Corban,

We're happy to hear that our service met your needs! It's great to know the engineer resolved your blocked drain quickly and efficiently. Thank you for your positive feedback; we appreciate it.

Dyno-Rod

Rated 4 out of 5 stars

The team that come and do the job are…

The team that come and do the job are great but let down by the admin team which is disorganised. They can't send the correct equipment to do the job even though they were here previously and have all the details and reports so they had to come out twice and charge twice. Engineers were great.

22 April 2026
Unprompted review
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Reply from Dyno-Rod - North West

Jonathan Kershaw,

We appreciate your feedback. We're glad the engineers provided great service. We're sorry the administrative errors caused issues and a double charge. We'll address this to improve our service.

Dyno-Rod

Rated 4 out of 5 stars

Excellent work

Excellent work, on time, did all drainage and clean up after themselves.

18 April 2026
Unprompted review
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Reply from Dyno-Rod - North West

Richard Pilon,

We appreciate you taking the time to share your feedback! We're happy to hear that you were pleased with our team's work and cleanup.

Dyno-Rod

Rated 4 out of 5 stars

Professional engineer

Mixup and poor communication by the Blackburn office resulted in us waiting for 5 days for engineer to arrive. However once John was onsite he was very professional and explained the process clearly. We hope he has found the issue and has scheduled a return 2-man visit.

17 April 2026
Unprompted review
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Reply from Dyno-Rod - North West

Denise,

We regret the miscommunication and delay you experienced. We appreciate your highlighting the engineer's professionalism and clarity. We're hopeful the return visit resolves the issue. Thank you for your feedback.

Dyno-Rod

Rated 5 out of 5 stars

Excellent service

Excellent service. Professionally carried out.

15 April 2026
Unprompted review
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Reply from Dyno-Rod - North West

Phil Lamoury,

We appreciate you sharing your experience. We are so glad our service was professionally carried out and met your expectations.

Dyno-Rod

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