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Dyno-Rod - North West Reviews 

535
TrustScore 4.5 out of 5

4.7

Vale Street Works, Vale Street, BB3 1LP Darwen, Lancashire, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Great service today clearing a blocked soil pipe. The first operative was great but the engine running all the pumps in the van wouldn't work after a while. She assured me a colleague would come to co... See more

Company replied

Rated 5 out of 5 stars

Our local plumber was on holiday and could not find anyone else locally, so tried Dyno-Rod. Was able to book online for next day. First thing that day, I had a phone call from them saying someone woul... See more

Company replied

Rated 5 out of 5 stars

The engineer turned up on time & gave me the quote,which I was happy with, I left him to it & he came back to say he wasn't charging me as the issue was the responsibility of UU! Friendly lad & wouldn... See more

Company replied

Rated 5 out of 5 stars

Friendly workers. I spoke to both the call centre and the engineer and they were very helpful. Prices transparent. On the day the engineer explained everything he was going to do; afterwards he ran th... See more

Company replied


Company details

  1. Plumber
  2. Drainage Service

Written by the company

Local experts with 24 hour emergency response across the UK. Wherever and whenever there’s a problem Dyno-Rod fly into action. We offer our services 24/7. Whether it’s your home, your business or industrial premises, we have the expertise and the specialist equipment to fix your problems and get things back to normal.

The Dyno-Rod difference

No call-out charges | Available 24/7, 365 days a year | Local engineers | Fixed price, no obligation quotes | 3-month guarantee

Book a local engineer 24/7 365, at a time that suits you. An expert engineer will arrive with no call-out charge. You'll get a fixed-price, no obligation quote straight away. We'll carry out the work, often on the spot, and give you a 3-month guarantee.

Contact info

  • Vale Street Works, Vale Street, BB3 1LP, Darwen, Lancashire, United Kingdom

  • 01254 367330

4.7

Excellent

TrustScore 4.5 out of 5

535 reviews

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4.7

All reviews

(535)

8,356 reviews in the last 12 months

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Rated 5 out of 5 stars

Pete The Star

Pete was absolutely brilliant! Firstly he knew I was on a night shift and was very respectful of this, he was our third visit to sort a drain problem and could have easily left it for another visit due to some real difficulties but he worked around it all and got it sorted for us which we are so appreciative of. He was super kind and chatty too which was nice so thank you again Pete :)

16 December 2025
Unprompted review
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Reply from Dyno-Rod - North West

Jasmine,

We appreciate you sharing your experience! We're happy to hear that the drain problem was sorted to your satisfaction and that they were respectful and kind. Thank you for the positive feedback!

Best wishes
Michael
Dyno-Rod

Rated 5 out of 5 stars

Excellent service

Excellent service, the technician arrived within an hour and cleared the blockage in my outside drain, he cleared away any residual mess, great job thanks again for your help on a Sunday, a very professional service the technician is a real credit to your company.

14 December 2025
Unprompted review
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Reply from Dyno-Rod - North West

Nick,

We appreciate you sharing your feedback. We're happy to hear that the technician arrived promptly and efficiently cleared the blockage, leaving the area tidy. It's great to know you were satisfied with the professional service provided.

Dyno-Rod

Rated 5 out of 5 stars

A big thank you

A big thank you to Lee & Isaac for fixing a pipe leak. Excellent service. Explained everything they were going to do. Very polite & respectful young men.

10 December 2025
Unprompted review
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Reply from Dyno-Rod - North West

Happy customer,

We appreciate you sharing your feedback. We're happy to hear that the pipe leak was fixed effectively and that you found the service excellent. Thank you for your positive comments!

Dyno-Rod

Rated 5 out of 5 stars

Definitely worth 5 out of 5

Definitely worth 5 out of 5, came within a couple of hours, lovely man very friendly explained to me what the problem were and sorted it and he left everything clean, Thank you very much, I definitely recommend

10 December 2025
Unprompted review
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Reply from Dyno-Rod - North West

ANGELA ELLINS,

We appreciate you sharing your experience. We're happy to hear that you were very satisfied with the prompt service, the technician's expertise, and the cleanliness. Thank you for your recommendation!

Dyno-Rod

Rated 5 out of 5 stars

Fab service!

Easily made an appointment on line, received texts to confirm. The engineer rang to say he was on his way, lovely friendly guy who cleared the blockage very quickly. Payment was also very easy! Would recommend!

8 December 2025
Unprompted review
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Reply from Dyno-Rod - North West

Tracy Hillman,

We're happy to hear that you found it easy to book and appreciated the updates. It's great to know the engineer was friendly and efficient, and that payment was simple. Thank you for recommending us!

Best wishes
Michael
Dyno-Rod

Rated 5 out of 5 stars

Great experience from start to finish

Great experience from start to finish. Someone phoned us quickly after completing the online booking form. We were booked in for an appointment at a convenient time and communication on the day was great. The employee phoned to say he was on his way and texts were received too. Job fixed and camera revealed some issues. Would recommend and use again. Thank you.

8 December 2025
Unprompted review
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Reply from Dyno-Rod - North West

Anna,

We appreciate you sharing your feedback. We're happy to hear that you were pleased with the prompt communication, convenient appointment time, and updates on the day. We're glad the job was fixed and that you would recommend our services. Thank you!

Best wishes
Michael
Dyno-Rod

Rated 5 out of 5 stars

Highly recommended!

We’ve been working with Dyno-Rod for many years now, with our relationship with Sean going back even further. The service has always been consistently excellent, professional, reliable and knowledgeable. Sean in particular is a huge credit to Dyno-Rod. It’s reassuring to know that when we pick up the phone, we’re dealing with someone who truly knows their stuff and will always help us get the job done.

We would certainly recommend Dyno-Rod to anyone looking for a drainage specialist they can depend on.

1 December 2025
Unprompted review
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Reply from Dyno-Rod - North West

John Wade,

We appreciate you sharing your long-term experience. It's great to hear that our service has been consistently excellent and reliable. We're glad that you find our team knowledgeable and helpful in getting the job done. Thank you for recommending our services!

Best wishes
Michael
Dyno-Rod

Rated 5 out of 5 stars

Toilet unblocking

Great experience from phone call to job completion. Call handler was informative and costs were clear prior to booking. The lad that undertook the job was veey friendly and completed the job with no issues. Will use service again.

1 December 2025
Unprompted review
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Reply from Dyno-Rod - North West

jsr,

We appreciate you sharing your positive experience. We're happy to hear that you found the phone call informative and the costs clear. We're also glad the technician was friendly and completed the job successfully.

Best wishes
Michael
Dyno-Rod

Rated 5 out of 5 stars

Blocked drain sorted!

Excellent service from start to finish; good communication throughout & John was especially helpful in sorting out our blocked external drains - thank you!

29 November 2025
Unprompted review
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Reply from Dyno-Rod - North West

TerryAA,

We appreciate your positive feedback and are so glad the service was excellent from beginning to end. We're happy to hear that the communication was good and that our team was helpful in resolving the drain issue.

Best wishes
Emma
Dyno-Rod

Rated 5 out of 5 stars

Booked in online

Booked in online - appointments the same day. Lovely man called and gave me notice of his arrival time. Arrived when he said he would did the job quickly and efficiently. Was tidy and polite. Honestly worth every penny.

26 November 2025
Unprompted review
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Reply from Dyno-Rod - North West

H.Louise,

We're happy to hear that you had a positive experience with our service! It's great to know the appointment booking and the technician's punctuality and efficiency met your expectations. Thank you for your feedback.

Best wishes
Peter
Dyno-Rod

Rated 5 out of 5 stars

Engineer 70 top man 👌

Engineer turned up when he said he would very friendly but professional with it assessed the problem and got on with it 40 to 50 minutes later problem solved equipment away and cleaned up paperwork completed drains all sorted and he was away top man very efficient don’t have a name but he was engineer 70 thanks again

10 November 2025
Unprompted review
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Reply from Dyno-Rod - North West

customer,

We appreciate you sharing your positive experience. We're happy to hear that our engineer was punctual, friendly, and professional, quickly resolving the drain issue and leaving the area clean. Thank you for the feedback!

Best wishes
Peter
Dyno-Rod

Rated 5 out of 5 stars

Brilliant customer service from the…

Brilliant customer service from the moment I was in touch with Dyno rod. Matthew Hopkinson the engineer was brilliant unblocked the drain the best herl could but unfortunately couldn't dislodge the items blocking the drain after jetting but did everything possible to get the items out in adverse weather. Explained what to do to get the issue fixed would definitely use again engineer was brilliant and very helpful many thanks

14 November 2025
Unprompted review
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Reply from Dyno-Rod - North West

Aaron Bazz Hargreaves,

We appreciate you sharing your experience. We're happy to hear that you received brilliant customer service and that the engineer was helpful in addressing the drain issue, especially given the challenging weather. We appreciate your feedback.

Best wishes
Peter
Dyno-Rod

Rated 5 out of 5 stars

Great service

Great service, same day as I called, not the cheapest, but worth the money

11 November 2025
Unprompted review
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Reply from Dyno-Rod - North West

Mark H.,

We are happy to hear that you received great service the same day you called. We appreciate you saying it was worth the money!

Best wishes

Rated 5 out of 5 stars

Positive experience

Came as agreed, called ahead and completed the job very quickly. Very happy. Very good and courteous.

6 November 2025
Unprompted review
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Reply from Dyno-Rod - North West

Penny Bailey,

We're happy to hear that the service was prompt and efficient, and that you are very satisfied. We appreciate your kind words and thank you for your review!

Best wishes,
Michael
Dyno-Rod

Rated 5 out of 5 stars

Mr Clarke who came out was lovely

Mr Clarke who came out was lovely. I explained my situation and ke was unsmdeestanding and a really nice person. Did the job in five minutes!

28 October 2025
Unprompted review
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Reply from Dyno-Rod - North West

Charlotte Waywell,

We're happy to hear that the service was efficient and that you had a positive experience. We appreciate you taking the time to share your feedback!

Best wishes,
Michael
Dyno-Rod

Rated 5 out of 5 stars

Professional

I’ve had the same guys out a couple of times to my drains. They’ve used a camera and it’s needed some attention. They’ve been out and lined my drains. Always polite and courteous and get the job done to a high standard

22 October 2025
Unprompted review
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Reply from Dyno-Rod - North West

***,

We're happy to hear that our team provided a high standard of service while addressing your drain issues. We appreciate you taking the time to share your positive experience with us.

Best wishes,
Michael
Dyno-Rod

Rated 5 out of 5 stars

The engineer who came called me before…

The engineer who came called me before he came saying how long he would be even though it was a Saturday he was friendly professional and got the job done quickly we even all had a giggle along the way he explained everything to us as the job was being done so brilliant service all round 👏

11 October 2025
Unprompted review
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Reply from Dyno-Rod - North West

Rachel Dickson,

We appreciate you sharing your positive experience. We're happy to hear that you were pleased with the engineer's communication, friendliness, and efficiency, even on a Saturday. It's great to know they explained the job clearly and that you had a good experience.

Best wishes,
Michael
Dyno-Rod

Rated 5 out of 5 stars

Very efficient

Very efficient. Showed and explained to me where the blockage was. I’m so pleased that it was sorted out quickly. Would recommend.

5 October 2025
Unprompted review
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Reply from Dyno-Rod - North West

We're happy to hear that our efficient service resolved the blockage quickly and that you were pleased with the explanation provided. Thank you for recommending us!

Best wishes,
Michael
Dyno-Rod

Rated 5 out of 5 stars

Excellent

Polite, efficient... safe approach ringing beforehand.

1 October 2025
Unprompted review
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Reply from Dyno-Rod - North West

Liz Wright,

We're happy to hear that you found our approach polite, efficient, and safe. Thank you for your positive feedback; we appreciate it greatly.

Best wishes,
Michael
Dyno-Rod

Rated 5 out of 5 stars

As always the guys from Dyno were…

As always the guys from Dyno were prompt, friendly and professional. Great job thanks

23 September 2025
Unprompted review
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Reply from Dyno-Rod - North West

PaulDagnall,

We're happy to hear that our team was prompt, friendly, and professional! We appreciate you taking the time to leave us this great feedback.

Michael Dempster, Dyno-Rod

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