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Dyno-Rod - North West Reviews 

546
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TrustScore 4.5 out of 5

4.7

Vale Street Works, Vale Street, BB3 1LP Darwen, Lancashire, GB

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See what reviewers are saying

Rated 5 out of 5 stars

Helpful and efficient service. Rang before coming, came when they said they would. Courtesy call from office also on the morning to say the cost and procedure. Person who came was efficient and got th... See more

Rated 5 out of 5 stars

Very fast response Inspected the problem offered advise and assistance Most importantly though How refreshing a company that actually picks up the phone when you call 🙌🏼 Exactly what yo... See more

Company replied

Rated 5 out of 5 stars

Great service today clearing a blocked soil pipe. The first operative was great but the engine running all the pumps in the van wouldn't work after a while. She assured me a colleague would come to co... See more

Company replied

Rated 5 out of 5 stars

The engineer turned up on time & gave me the quote,which I was happy with, I left him to it & he came back to say he wasn't charging me as the issue was the responsibility of UU! Friendly lad & wouldn... See more

Company replied


Company details

  1. Plumber
  2. also in
  3. Drainage Service

Written by the company

Local experts with 24 hour emergency response across the UK. Wherever and whenever there’s a problem Dyno-Rod fly into action. We offer our services 24/7. Whether it’s your home, your business or industrial premises, we have the expertise and the specialist equipment to fix your problems and get things back to normal.

The Dyno-Rod difference

No call-out charges | Available 24/7, 365 days a year | Local engineers | Fixed price, no obligation quotes | 3-month guarantee

Book a local engineer 24/7 365, at a time that suits you. An expert engineer will arrive with no call-out charge. You'll get a fixed-price, no obligation quote straight away. We'll carry out the work, often on the spot, and give you a 3-month guarantee.

Contact info

  • Vale Street Works, Vale Street, BB3 1LP, Darwen, Lancashire, United Kingdom

  • 01254 367330

4.7

Excellent

TrustScore 4.5 out of 5

546 reviews

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4.7

All reviews

(546)

7,926 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Booked in via dynarod website but let…

Booked in via dynarod website but let down twice by franchise company they use

10 February 2026
Unprompted review
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Reply from Dyno-Rod - North West

Joanne Botham,

We are very sorry about the service you experienced after booking through our website. We'll look into this issue with the call centre.

Dyno-Rod

Rated 5 out of 5 stars

Exceeded my Expectations

Easy to book an appointment online. Received the engineers call quickly followed up by a call from the drain specialist. Arrived on time and was very friendly and courteous. Found the problem and completed the job. Drain cleared and camera checked all other areas. Very pleased and would recommend.

6 February 2026
Unprompted review
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Reply from Dyno-Rod - North West

Alan Roe,

We're happy to hear that booking was easy and that our team was prompt, friendly, and efficient in resolving the drain issue and conducting a camera check. We appreciate your recommendation!

Best wishes
michael
Dyno-Rod

Rated 4 out of 5 stars

Really professional

Really professional. Very helpful. Good system where they could find the history of servicing drains.

6 February 2026
Unprompted review
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Reply from Dyno-Rod - North West

Sheila Slater,

We appreciate you sharing your thoughts. We're happy to hear that you found our service professional and helpful, and that you value our record-keeping.

Best wishes
michael
Dyno-Rod

Rated 4 out of 5 stars

Successful visit

I called at 9.30 am and had a visit at 4.10pm. This was sorted in an hour. The guy was so pleasant and helpful it was a pleasure to deal with him. All was seamless and hopefully sorted!!

5 February 2026
Unprompted review
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Reply from Dyno-Rod - North West

Kath Stephenson,

We're happy to hear that the visit was arranged quickly and the service was helpful. We appreciate your feedback and hope everything is resolved!

Best wishes
michael
Dyno-Rod

Rated 5 out of 5 stars

Fantastic service

Fantastic service. Polite. Professional. Great communication. Quick to sort the problem. Highly recommend. Lovely chap. Thank you

2 February 2026
Unprompted review
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Reply from Dyno-Rod - North West

Lorna Ferguson,

We appreciate you taking the time to share your positive experience. We are so glad that our team was able to provide prompt, clear communication and resolve the issue efficiently.

Best wishes
michael
Dyno-Rod

Rated 5 out of 5 stars

Excellent professional service

Excellent professional service. Arrived promptly. Jacob was polite, well mannered, efficient and worked very hard to sort out our blocked drain before leaving the site clean and tidy. Never needed the service before but would thoroughly recommend them. Fixed price with no hidden extras.

12 January 2026
Unprompted review
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Reply from Dyno-Rod - North West

Peter,

We appreciate you sharing your positive experience. We're happy to hear that our team member arrived promptly and efficiently resolved the blocked drain, leaving the site clean. It's great to know you would recommend us!

Best wishes
Michael
Dyno-Rod

Rated 5 out of 5 stars

Fantastic service

Fantastic service! Booked a visit the night before online, no hassle and super easy. Blocked outside drain was sorted by lunchtime the next day. Super friendly and professional and even cleaned the patio spillage away and left every where spotless. Would not hesitate to call them again. Thank you for such efficient service, which can be hard to find these day.

12 January 2026
Unprompted review
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Reply from Dyno-Rod - North West

Denise Dean,

We're happy to hear that booking online was easy and that our service resolved your blocked drain quickly. We appreciate your comments regarding the technician's friendly, professional approach and thorough cleanup. Thank you for your positive feedback!

Best wishes
Michael
Dyno-Rod

Rated 5 out of 5 stars

Excellent service. Given the short notice.

Engineer was very quick to find the blockage and unblocked it in a very short time. He was very professional in carrying out the operation of the unblocking, and was on his way to hisz next job within 3/4 hour. A job well done and was worth the expense. as it stopped any more worry that we could be without toilet facilities for a number of days. Job well done.
D S. Helmshore, Rossendale.

9 January 2026
Unprompted review
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Reply from Dyno-Rod - North West

customer D. STORY . Lancashire ,

Thank you for your review. We're happy to hear that our engineer resolved the blockage quickly and professionally, restoring your toilet facilities. We appreciate you acknowledging the value of our service and your peace of mind.

Best wishes
Michael
Dyno-Rod

Rated 5 out of 5 stars

Excellent service

Regular update on time of arrival, prompt and efficient service. Clear explanation of problem and action to take to avoid repeat

8 January 2026
Unprompted review
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Reply from Dyno-Rod - North West

Michael Muschamp,

We appreciate you taking the time to leave us a review. We're happy to hear that you were pleased with the updates, promptness, efficiency, and clear explanation.

Best wishes
Michael
Dyno-Rod

Rated 5 out of 5 stars

Great response on a bank holiday.

Great response on a bank holiday.

26 December 2025
Unprompted review
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Reply from Dyno-Rod - North West

Carly Turner,

We are happy to hear that we provided a great response, even on a bank holiday. Thank you for your positive feedback!

Best wishes
Michael
Dyno-Rod

Rated 5 out of 5 stars

Your service is on time efficient and clean

Your company was on time quick and efficient polite and washed the area down before leaving

19 December 2025
Unprompted review
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Reply from Dyno-Rod - North West

Leslie Hill,

We appreciate you taking the time to leave us a review. We're happy to hear that our team was punctual, efficient, and courteous.

Best wishes
Michael
Dyno-Rod

Rated 5 out of 5 stars

Pete The Star

Pete was absolutely brilliant! Firstly he knew I was on a night shift and was very respectful of this, he was our third visit to sort a drain problem and could have easily left it for another visit due to some real difficulties but he worked around it all and got it sorted for us which we are so appreciative of. He was super kind and chatty too which was nice so thank you again Pete :)

16 December 2025
Unprompted review
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Reply from Dyno-Rod - North West

Jasmine,

We appreciate you sharing your experience! We're happy to hear that the drain problem was sorted to your satisfaction and that they were respectful and kind. Thank you for the positive feedback!

Best wishes
Michael
Dyno-Rod

Rated 5 out of 5 stars

Excellent service

Excellent service, the technician arrived within an hour and cleared the blockage in my outside drain, he cleared away any residual mess, great job thanks again for your help on a Sunday, a very professional service the technician is a real credit to your company.

14 December 2025
Unprompted review
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Reply from Dyno-Rod - North West

Nick,

We appreciate you sharing your feedback. We're happy to hear that the technician arrived promptly and efficiently cleared the blockage, leaving the area tidy. It's great to know you were satisfied with the professional service provided.

Dyno-Rod

Rated 5 out of 5 stars

A big thank you

A big thank you to Lee & Isaac for fixing a pipe leak. Excellent service. Explained everything they were going to do. Very polite & respectful young men.

10 December 2025
Unprompted review
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Reply from Dyno-Rod - North West

Happy customer,

We appreciate you sharing your feedback. We're happy to hear that the pipe leak was fixed effectively and that you found the service excellent. Thank you for your positive comments!

Dyno-Rod

Rated 5 out of 5 stars

Definitely worth 5 out of 5

Definitely worth 5 out of 5, came within a couple of hours, lovely man very friendly explained to me what the problem were and sorted it and he left everything clean, Thank you very much, I definitely recommend

10 December 2025
Unprompted review
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Reply from Dyno-Rod - North West

ANGELA ELLINS,

We appreciate you sharing your experience. We're happy to hear that you were very satisfied with the prompt service, the technician's expertise, and the cleanliness. Thank you for your recommendation!

Dyno-Rod

Rated 5 out of 5 stars

Fab service!

Easily made an appointment on line, received texts to confirm. The engineer rang to say he was on his way, lovely friendly guy who cleared the blockage very quickly. Payment was also very easy! Would recommend!

8 December 2025
Unprompted review
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Reply from Dyno-Rod - North West

Tracy Hillman,

We're happy to hear that you found it easy to book and appreciated the updates. It's great to know the engineer was friendly and efficient, and that payment was simple. Thank you for recommending us!

Best wishes
Michael
Dyno-Rod

Rated 5 out of 5 stars

Great experience from start to finish

Great experience from start to finish. Someone phoned us quickly after completing the online booking form. We were booked in for an appointment at a convenient time and communication on the day was great. The employee phoned to say he was on his way and texts were received too. Job fixed and camera revealed some issues. Would recommend and use again. Thank you.

8 December 2025
Unprompted review
Dyno-Rod - North West logo

Reply from Dyno-Rod - North West

Anna,

We appreciate you sharing your feedback. We're happy to hear that you were pleased with the prompt communication, convenient appointment time, and updates on the day. We're glad the job was fixed and that you would recommend our services. Thank you!

Best wishes
Michael
Dyno-Rod

Rated 5 out of 5 stars

Highly recommended!

We’ve been working with Dyno-Rod for many years now, with our relationship with Sean going back even further. The service has always been consistently excellent, professional, reliable and knowledgeable. Sean in particular is a huge credit to Dyno-Rod. It’s reassuring to know that when we pick up the phone, we’re dealing with someone who truly knows their stuff and will always help us get the job done.

We would certainly recommend Dyno-Rod to anyone looking for a drainage specialist they can depend on.

1 December 2025
Unprompted review
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Reply from Dyno-Rod - North West

John Wade,

We appreciate you sharing your long-term experience. It's great to hear that our service has been consistently excellent and reliable. We're glad that you find our team knowledgeable and helpful in getting the job done. Thank you for recommending our services!

Best wishes
Michael
Dyno-Rod

Rated 5 out of 5 stars

Toilet unblocking

Great experience from phone call to job completion. Call handler was informative and costs were clear prior to booking. The lad that undertook the job was veey friendly and completed the job with no issues. Will use service again.

1 December 2025
Unprompted review
Dyno-Rod - North West logo

Reply from Dyno-Rod - North West

jsr,

We appreciate you sharing your positive experience. We're happy to hear that you found the phone call informative and the costs clear. We're also glad the technician was friendly and completed the job successfully.

Best wishes
Michael
Dyno-Rod

Rated 5 out of 5 stars

Blocked drain sorted!

Excellent service from start to finish; good communication throughout & John was especially helpful in sorting out our blocked external drains - thank you!

29 November 2025
Unprompted review
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Reply from Dyno-Rod - North West

TerryAA,

We appreciate your positive feedback and are so glad the service was excellent from beginning to end. We're happy to hear that the communication was good and that our team was helpful in resolving the drain issue.

Best wishes
Emma
Dyno-Rod

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