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Dyno-Rod - North West Reviews 

535
TrustScore 4.5 out of 5

4.7

Vale Street Works, Vale Street, BB3 1LP Darwen, Lancashire, GB


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Rated 5 out of 5 stars

Great service today clearing a blocked soil pipe. The first operative was great but the engine running all the pumps in the van wouldn't work after a while. She assured me a colleague would come to co... See more

Company replied

Rated 5 out of 5 stars

Our local plumber was on holiday and could not find anyone else locally, so tried Dyno-Rod. Was able to book online for next day. First thing that day, I had a phone call from them saying someone woul... See more

Company replied

Rated 5 out of 5 stars

The engineer turned up on time & gave me the quote,which I was happy with, I left him to it & he came back to say he wasn't charging me as the issue was the responsibility of UU! Friendly lad & wouldn... See more

Company replied

Rated 5 out of 5 stars

Friendly workers. I spoke to both the call centre and the engineer and they were very helpful. Prices transparent. On the day the engineer explained everything he was going to do; afterwards he ran th... See more

Company replied


Company details

  1. Plumber
  2. Drainage Service

Written by the company

Local experts with 24 hour emergency response across the UK. Wherever and whenever there’s a problem Dyno-Rod fly into action. We offer our services 24/7. Whether it’s your home, your business or industrial premises, we have the expertise and the specialist equipment to fix your problems and get things back to normal.

The Dyno-Rod difference

No call-out charges | Available 24/7, 365 days a year | Local engineers | Fixed price, no obligation quotes | 3-month guarantee

Book a local engineer 24/7 365, at a time that suits you. An expert engineer will arrive with no call-out charge. You'll get a fixed-price, no obligation quote straight away. We'll carry out the work, often on the spot, and give you a 3-month guarantee.

Contact info

  • Vale Street Works, Vale Street, BB3 1LP, Darwen, Lancashire, United Kingdom

  • 01254 367330

4.7

Excellent

TrustScore 4.5 out of 5

535 reviews

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4.7

All reviews

(535)

8,381 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service

Rang them at 4pm, fixed by 9pm, Callum rang to give us 25 minutes notice, got the job done, no mess and Callum was an extremely competent and polite professional

22 April 2025
Unprompted review
Dyno-Rod - North West logo

Reply from Dyno-Rod - North West

We're delighted to hear about your positive experience. We appreciate you taking the time to share your feedback. It's wonderful to know that our team was able to provide you with prompt and professional service. We're proud of our commitment to customer satisfaction and strive to ensure every interaction is positive.

Rated 5 out of 5 stars

Really helpful guy who sorted our…

Really helpful guy who sorted our problem very quickly. Great customer service!

22 April 2025
Unprompted review
Dyno-Rod - North West logo

Reply from Dyno-Rod - North West

We're so glad to hear you had a positive experience. We appreciate your kind words about our customer service. We strive to provide our customers with the best possible service and we're delighted to hear that we were able to meet your expectations.

Rated 5 out of 5 stars

Great service

Couldn't ask for more. Marcus did a great job of sorting out an issue with an outside drain. He kept us informed of the likely arrival time in a very conscious way.
He quickly worked on the issue and took time to explain what he was doing and what had caused the problem.
Everything left as if he hadn't been there. Overall a convenient time to suit us and a great service.

19 April 2025
Unprompted review
Dyno-Rod - North West logo

Reply from Dyno-Rod - North West

We appreciate your kind words and are thrilled to hear about your positive experience. It's wonderful to know that Marcus was able to resolve your issue efficiently and effectively. We strive to provide excellent service and it's gratifying to hear that our commitment to communication and customer satisfaction was evident throughout the process. Thank you for taking the time to share your feedback.

Rated 5 out of 5 stars

Extremely fast service and very…

Extremely fast service and very professional. Sorted the problem fast and explained everything well.
Very grateful for their services today and recommend them highly

12 April 2025
Unprompted review
Dyno-Rod - North West logo

Reply from Dyno-Rod - North West

Thank you for taking the time to leave us a review.
We are delighted to hear that our customer service was able to meet your expectations.
Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us.
We hope you would consider using Dyno-Rod again should the need arise. Thanks Michael

Rated 5 out of 5 stars

Great service

Great service. Rang about 11am when we realised we had a blocked drain. By 2pm it was all cleared and paid the extra £10 to see that everything was now clear and the drain was in good condition. Very friendly guy who soon had it sorted. Can’t thank them enough and would thoroughly recommend. Thanks.

10 April 2025
Unprompted review
Dyno-Rod - North West logo

Reply from Dyno-Rod - North West

Thank you for taking the time to leave us a review.
We are delighted to hear that our customer service was able to meet your expectations.
Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us.
We hope you would consider using Dyno-Rod again should the need arise. Thanks Michael

Rated 5 out of 5 stars

Very good service

Very good service. Friendly,discrete and efficient.

7 April 2025
Unprompted review
Dyno-Rod - North West logo

Reply from Dyno-Rod - North West

Thank you for taking the time to leave us a review.
We are delighted to hear that our customer service was able to meet your expectations.
Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us.
We hope you would consider using Dyno-Rod again should the need arise. Thanks Michael

Rated 5 out of 5 stars

Brilliant service

Brilliant service. Out of hours call out-and received a prompt, efficient and friendly service. Excellent.

30 March 2025
Unprompted review
Dyno-Rod - North West logo

Reply from Dyno-Rod - North West

Thank you for taking the time to leave us a review.
We are delighted to hear that our customer service was able to meet your expectations.
Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us.
We hope you would consider using Dyno-Rod again should the need arise. Thanks Michael

Rated 4 out of 5 stars

I recently used Dyno-Rod North West and…

I recently used Dyno-Rod North West and had a great experience. The engineer was punctual, professional, and thorough in explaining the issue and resolution. Despite some challenges, they worked efficiently and even provided a helpful video for reference. Communication from the office could improve slightly, but overall, a reliable service. Four stars!

9 March 2025
Unprompted review
Dyno-Rod - North West logo

Reply from Dyno-Rod - North West

Thank you for taking the time to leave us a review.
We are delighted to hear that our customer service was able to meet your expectations.
Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us.
We hope you would consider using Dyno-Rod again should the need arise. Thanks Michael

Rated 5 out of 5 stars

Very professional and reliable service

Very professional and reliable service. I would recommend anyone private or business.

25 March 2025
Unprompted review
Dyno-Rod - North West logo

Reply from Dyno-Rod - North West

Thank you for taking the time to leave us a review.
We are delighted to hear that our customer service was able to meet your expectations.
Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us.
We hope you would consider using Dyno-Rod again should the need arise. Thanks Michael

Rated 5 out of 5 stars

Blocked drain cleared in no time

Blocked drain cleared in no time, very professional. Wouldn't hesitate to use them again. Thank you.

23 March 2025
Unprompted review
Dyno-Rod - North West logo

Reply from Dyno-Rod - North West

Thank you for taking the time to leave us a review.
We are delighted to hear that our customer service was able to meet your expectations.
Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us.
We hope you would consider using Dyno-Rod again should the need arise. Thanks Michael

Rated 5 out of 5 stars

Drain blockage.

Came promptly to clear and blocked drain from toilet. Cleared in no time and took the time to explain what caused it.

23 March 2025
Unprompted review
Dyno-Rod - North West logo

Reply from Dyno-Rod - North West

Thank you for taking the time to leave us a review.
We are delighted to hear that our customer service was able to meet your expectations.
Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us.
We hope you would consider using Dyno-Rod again should the need arise. Thanks Michael

Rated 5 out of 5 stars

A job well done

Good communication
Efficiency & competence
A job well done

7 March 2025
Unprompted review
Dyno-Rod - North West logo

Reply from Dyno-Rod - North West

Thank you for taking the time to leave us a review.
We are delighted to hear that our customer service was able to meet your expectations.
Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us.
We hope you would consider using Dyno-Rod again should the need arise. Thanks Michael

Rated 5 out of 5 stars

Excellent serviceService delivered as it says in the…

Service delivered as it says in the advert… engineer went the extra mile to make sure my hard of hearing 90 year old mother’s service met her needs… arriving on time, taking extra attention to communicate effectively… leading to a highly satisfied customer. Work completed speedily and to satisfaction.

4 March 2025
Unprompted review
Dyno-Rod - North West logo

Reply from Dyno-Rod - North West

Thank you for taking the time to leave us a review.
We are delighted to hear that our customer service was able to meet your expectations.
Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us.
We hope you would consider using Dyno-Rod again should the need arise. Thanks Michael

Rated 5 out of 5 stars

Amazing service from Dyno-Rod north…

Amazing service from Dyno-Rod north west! Even though we called them late in the evening they came out to us the same day. Macauley was a very polite and cheerful engineer, he got straight on with the job and got it all cleared. He was so cheerful and hardworking even though it was coming up to midnight! We would definitely call Dyno-Rod again and highly recommend them.

3 March 2025
Unprompted review
Dyno-Rod - North West logo

Reply from Dyno-Rod - North West

Thank you for taking the time to leave us a review.
We are delighted to hear that our customer service was able to meet your expectations.
Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us.
We hope you would consider using Dyno-Rod again should the need arise. Thanks Michael

Rated 5 out of 5 stars

Great service from Simon

Very friendly and helpful engineer. Job completed really well.

26 February 2025
Unprompted review
Dyno-Rod - North West logo

Reply from Dyno-Rod - North West

Thank you for taking the time to leave us a review.
We are delighted to hear that our customer service was able to meet your expectations.
Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us.
We hope you would consider using Dyno-Rod again should the need arise. Thanks Michael

Rated 5 out of 5 stars

Blocked toilet waste drain

Call Dyno-rod to assist with a blocked soil waste pipe, came same day and sorted it. Polite, straight talking and absolutely no messing about, above and beyond. Some folks might say expensive but I thought it was very reasonable considering the nature of the job. Would happily call them immediately for any future issues.

14 February 2025
Unprompted review
Dyno-Rod - North West logo

Reply from Dyno-Rod - North West

Thank you for taking the time to leave us a review.
We are delighted to hear that our customer service was able to meet your expectations.
Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us.
We hope you would consider using Dyno-Rod again should the need arise. Thanks Michael

Rated 5 out of 5 stars

Excellent and friendly

Very efficient service, friendly and helpful. Problem sorted, at least for now, as main issue lies outside our property boundary so advised to contact local water company.

13 February 2025
Unprompted review
Dyno-Rod - North West logo

Reply from Dyno-Rod - North West

Thank you for taking the time to leave us a review.
We are delighted to hear that our customer service was able to meet your expectations.
Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us.
We hope you would consider using Dyno-Rod again should the need arise. Thanks Michael

Rated 5 out of 5 stars

What a lifesaver!

What a lifesaver!

Thank you so much for sorting this so quickly….and then checking everything afterwards

Great service and I would highly recommend you guys..

11 February 2025
Unprompted review
Dyno-Rod - North West logo

Reply from Dyno-Rod - North West

Thank you for taking the time to leave us a review.
We are delighted to hear that our customer service was able to meet your expectations.
Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us.
We hope you would consider using Dyno-Rod again should the need arise. Thanks Michael

Rated 5 out of 5 stars

Well organised

Well organised, prompt and efficient.

11 February 2025
Unprompted review
Dyno-Rod - North West logo

Reply from Dyno-Rod - North West

Thank you for taking the time to leave us a review.
We are delighted to hear that our customer service was able to meet your expectations.
Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us.
We hope you would consider using Dyno-Rod again should the need arise. Thanks Michael

Rated 1 out of 5 stars

Dyno-Rod attended my property twice for…

Dyno-Rod attended my property twice for the same external blocked drain. Supplied through British Gas home care. Declared blockage removed in both occasions which it was not. Costing me £120 for the privilege. When I tried to explain to customer advisor that blockage still not removed I was told they don’t guarantee to clear the blockage! Quite happy taking the money though. Got another company in called Metro Rod. Identified the problem including sewage was seeping into my garden, not identified by Dyno Rod. Metro Rod were incredibly professional and did clear the blockage. Don’t waste your money with Dyno Rod

20 January 2025
Unprompted review

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