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Dyno-Rod - Norwich, Ipswich and East Anglia Reviews 

1,166
TrustScore 5 out of 5

4.9

Mahoney Green, NR13 6JY Rackheath, England, GB


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Rated 5 out of 5 stars

Excellent service. Camera and high pressure water used. Cheerful, knowledgeable 2-man crew. Punctual, found me even though I had my phone off! Reasonable rate. (sink drain block - not responding to... See more

Rated 5 out of 5 stars

Bradley was faced with a difficult task … a tight parking spot, a drain almost out of reach and completely blocked but he managed it all and with a smile I am so grateful for his professionalism a... See more

Company replied

Rated 5 out of 5 stars

Bradley the engineer was brilliant. He was able to locate the blockage and cleared it. He then tested it to ensure that everything was clear and then suggested ways to prevent the situation happen... See more

Company replied

Rated 5 out of 5 stars

Rhys - the Dyno-Rod engineer who visited our home to fix a leaking radiator valve was excellent. He was so kind and gracious. Very prompt and polite. His service was simply brilliant. He even took the... See more

Company replied


Company details

  1. Plumber
  2. Drainage Service

Written by the company

Local experts with 24 hour emergency response across the UK. Wherever and whenever there’s a problem Dyno-Rod fly into action. We offer our services 24/7. Whether it’s your home, your business or industrial premises, we have the expertise and the specialist equipment to fix your problems and get things back to normal.

The Dyno-Rod difference

No call-out charges | Available 24/7, 365 days a year | Local engineers | Fixed price, no obligation quotes | 3-month guarantee

Book a local engineer 24/7 365, at a time that suits you. An expert engineer will arrive with no call-out charge. You'll get a fixed-price, no obligation quote straight away. We'll carry out the work, often on the spot, and give you a 3-month guarantee.

Contact info

  • Mahoney Green, NR13 6JY, Rackheath, England, United Kingdom

  • 0160 385 0410

4.9

Excellent

TrustScore 5 out of 5

1k reviews

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4.9

All reviews

(1,166)

8,273 reviews in the last 12 months

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Rated 5 out of 5 stars

Blocked drain

Excellent service. Camera and high pressure water used. Cheerful, knowledgeable 2-man crew. Punctual, found me even though I had my phone off!
Reasonable rate.
(sink drain block - not responding to rodding).

14 September 2026
Unprompted review
Rated 5 out of 5 stars

The gentleman that came was so…

The gentleman that came was so friendly. And knowledgeable extremely helpful and brought experience with him and a credit to his company.

11 September 2026
Unprompted review
Dyno-Rod - Norwich, Ipswich and East Anglia logo

Reply from Dyno-Rod - Norwich, Ipswich and East Anglia

Thank you for the positive feedback Gary - pleased to hear that normal service has been resumed! Best wishes, Dan @ Dyno-Rod Norwich

Rated 5 out of 5 stars

Bradley was a true professional today

Bradley was a true professional today
He went above the call of duty for us.
I should have marked him down for supporting Norwich City though ⚒️

11 September 2026
Unprompted review
Dyno-Rod - Norwich, Ipswich and East Anglia logo

Reply from Dyno-Rod - Norwich, Ipswich and East Anglia

Good morning Dale,
Thanks for the great feedback about Bradley (which we have shared with him). Glad that all drains are now clear and free flowing. If it's any consolation, his boss is a ⚒️fan! Best wishes, Mary @ Dyno-Rod Norwich

Rated 5 out of 5 stars

Amazing work

Bradley was faced with a difficult task … a tight parking spot, a drain almost out of reach and completely blocked but he managed it all and with a smile
I am so grateful for his professionalism and his ability to get everything done and fixed
Thank you so much he was amazing

10 September 2026
Unprompted review
Dyno-Rod - Norwich, Ipswich and East Anglia logo

Reply from Dyno-Rod - Norwich, Ipswich and East Anglia

Kind words indeed Stephen which we have shared with Brad! Thank you for taking the time to provide feedback on our recent visit to clear your drains. Glad all is now well. Best wishes, Mary @ Dyno-Rod Norwich

Rated 5 out of 5 stars

Bradley the engineer was brilliant

Bradley the engineer was brilliant. He was able to locate the blockage and cleared it. He then tested it to ensure that everything was clear and then suggested ways to prevent the situation happening again.

I was very pleased and will go ahead with his suggestions. Very much recommended

10 September 2026
Unprompted review
Dyno-Rod - Norwich, Ipswich and East Anglia logo

Reply from Dyno-Rod - Norwich, Ipswich and East Anglia

Thank you for sharing feedback on Bradley's recent visit - really pleased to hear that he was able to locate and clear the blockage. We have shared your feedback with Bradley too. Best wishes, Dan @ Dyno-Rod Norwich

Rated 5 out of 5 stars

Would thoroughly recommend

Would thoroughly recommend. We had Bradley come to clear our outside drain. What a great, friendly guy he is. Would certainly have these people back.

10 September 2026
Unprompted review
Dyno-Rod - Norwich, Ipswich and East Anglia logo

Reply from Dyno-Rod - Norwich, Ipswich and East Anglia

Thank you Jan - kind words indeed which we have shared with Bradley. Pleased to hear that your outside drain is now clear. Have a great day! Dan @ Dyno-Rod Norwich

Rated 5 out of 5 stars

Efficient

Prompt and polite. Took time to explain and problem sorted

8 September 2026
Unprompted review
Dyno-Rod - Norwich, Ipswich and East Anglia logo

Reply from Dyno-Rod - Norwich, Ipswich and East Anglia

Thank you for the positive feedback Neill - pleased to hear that the Engineer took time to explain his findings and recommendations. Best wishes, Mary @ Dyno-Rod Norwich

Rated 5 out of 5 stars

Excellent work to clear a complex drain

The work required was to clear a complex drain of the water from our gutter. The work undertaken by Dyno-Rod's technician was first rate. He was polite and helpful, understood the complexities well and did an excellent job. The complexities were such that another visit is required with more complex equipment and he explained the reasoning behind this well. Excellent all round.

2 September 2026
Unprompted review
Dyno-Rod - Norwich, Ipswich and East Anglia logo

Reply from Dyno-Rod - Norwich, Ipswich and East Anglia

Hi David, Thank you for taking the time to send in your 5* review. I will ensure your feedback is passed onto Bradley, our engineer who has attended, and his managers. He has many years experience in removing mass roots and we will endeavor to get this fully resolved upon our return. Kind Regards, Mary @ Dyno Rod

Rated 5 out of 5 stars

Exceptionally efficient and friendly…

Exceptionally efficient and friendly operator. He not only solved our problem, but also checked surrounding drains to avoid future blockages.
An employee to be proud of !

2 September 2026
Unprompted review
Dyno-Rod - Norwich, Ipswich and East Anglia logo

Reply from Dyno-Rod - Norwich, Ipswich and East Anglia

Hi Harry, Thank you for taking the time to send in such great feedback! I will ensure this is passed onto Bradley, and his managers. We have engineers based all over Norfolk and Suffolk and are often in Sudbury so if you have any further issues with blocked internal or external drains, we hope you will consider using us again. Kind Regards, Mary @ Dyno Rod

Rated 5 out of 5 stars

Stuck brush

From start to finish, all round good experience, had a brush come off my rods in the drain,Bradley soon got to work. Polite and knowledgeable. Knows his stuff.👍

1 September 2026
Unprompted review
Dyno-Rod - Norwich, Ipswich and East Anglia logo

Reply from Dyno-Rod - Norwich, Ipswich and East Anglia

Hi, Thank you for taking the time to send in your 5* review. We are committed to delivering high quality service and your feedback is a great encouragement to us. We hope you would consider using Dyno Rod again should the need arise. Kind Regards, Mary @ Dyno Rod

Rated 5 out of 5 stars

Fantastic Service.

Rhys - the Dyno-Rod engineer who visited our home to fix a leaking radiator valve was excellent. He was so kind and gracious. Very prompt and polite. His service was simply brilliant. He even took the time to ring British Gas to see if he could get someone to fix our Hive Thermostat as the dial is temperamental and disconnecting. Me and my family just want to put it out there just how fantastic his customer service was/is.

1 September 2026
Unprompted review
Dyno-Rod - Norwich, Ipswich and East Anglia logo

Reply from Dyno-Rod - Norwich, Ipswich and East Anglia

Hi Jeanette, Thank you so much for taking the time to send in such amazing feedback. I will ensure this is passed onto Rhys, and his managers. We are committed to delivering high quality service and your feedback is a great encouragement to us. We look forward to assisting you again in the future where possible, and can send Rhys if you let us know! Kind Regards, Mary @ Dyno Rod

Rated 5 out of 5 stars

Good Service

The guy was very helpful and, positive! He was a young guy. Nothing was too much trouble...

28 August 2026
Unprompted review
Dyno-Rod - Norwich, Ipswich and East Anglia logo

Reply from Dyno-Rod - Norwich, Ipswich and East Anglia

Hi Sharon, Thank you for taking the time to send in your 5* review. We are committed to delivering high quality service and your feedback is a great encouragement to us. We hope you would consider using Dyno Rod again should the need arise. Kind Regards, Mary @ Dyno Rod

Rated 5 out of 5 stars

Efficient and great to deal with over…

Efficient and great to deal with over the phone and at home.
Pleasant, neat and tidy.
5*

27 August 2026
Unprompted review
Dyno-Rod - Norwich, Ipswich and East Anglia logo

Reply from Dyno-Rod - Norwich, Ipswich and East Anglia

Hi Pete, Thank you for taking the time to send in your 5* review. We are committed to delivering high quality service and your feedback is a great encouragement to us. Kind Regards, Mary @ Dyno Rod

Rated 5 out of 5 stars

Extremely impressed

Extremely impressed, attended on the day of reporting within a good time, professionally dealt with and problem resolved. Highly recommend. 👍

27 August 2026
Unprompted review
Dyno-Rod - Norwich, Ipswich and East Anglia logo

Reply from Dyno-Rod - Norwich, Ipswich and East Anglia

Hi Brian, Thank you for taking the time to send in your 5* review. We are committed to delivering high quality service and your feedback is a great encouragement to us. We hope you would consider using Dyno Rod again should the need arise. Kind Regards, Mary @ Dyno Rod

Rated 5 out of 5 stars

Carried out the blocked drain clearance…

Carried out the blocked drain clearance and flushed out the pipelines. Cleaned up when the job was finished. Would recommend to anybody.

26 August 2026
Unprompted review
Dyno-Rod - Norwich, Ipswich and East Anglia logo

Reply from Dyno-Rod - Norwich, Ipswich and East Anglia

Hi Raymond, Thank you for taking the time to send in your 5* review. We are committed to delivering high quality service and your feedback is a great encouragement to us. Kind Regards, Mary @ Dyno Rod

Rated 5 out of 5 stars

Kitchen sink all unblocked

Kitchen sink all unblocked
Communication was great letting me know arrival time
Ryan was polite and explained what he had done and what still needed to be done
Many thanks

25 August 2026
Unprompted review
Dyno-Rod - Norwich, Ipswich and East Anglia logo

Reply from Dyno-Rod - Norwich, Ipswich and East Anglia

Hi Claire, Thank you for taking the time to send in your 5* review. We are committed to delivering high quality service and your feedback is a great encouragement to us. We hope you would consider using Dyno Rod again should the need arise. Kind Regards, Mary @ Dyno Rod

Rated 5 out of 5 stars

Arrived promptly and quickly cleared…

Arrived promptly and quickly cleared blockage. Then gave advice to minimise blockage in future. Thank you

25 August 2026
Unprompted review
Dyno-Rod - Norwich, Ipswich and East Anglia logo

Reply from Dyno-Rod - Norwich, Ipswich and East Anglia

Hi Richard, Thank you for taking the time to send in your 5* review. We are committed to delivering high quality service and your feedback is a great encouragement to us. Kind Regards, Mary @ Dyno Rod

Rated 5 out of 5 stars

Great service as always

Great service as always. Next day appointment, knowledgeable engineer quickly found the cause and fixed promptly, left the place tidier than he found it. Spot on.

19 August 2026
Unprompted review
Dyno-Rod - Norwich, Ipswich and East Anglia logo

Reply from Dyno-Rod - Norwich, Ipswich and East Anglia

Hi Lou, Thank you for taking the time to send in your 5* review. We are committed to delivering high quality service and your feedback is a great encouragement to us. We hope you would consider using Dyno Rod again should the need arise. Kind Regards, Mary @ Dyno Rod

Rated 5 out of 5 stars

Very efficient very hard working

Very efficient very hard working. The 2 people working on my drains worked extremely hard and stayed working after there working hours to resolve the problem. Many thanks for you hard work.

13 August 2026
Unprompted review
Dyno-Rod - Norwich, Ipswich and East Anglia logo

Reply from Dyno-Rod - Norwich, Ipswich and East Anglia

Hi Lee, Thank you for taking the time to send in such great feedback. I will ensure this is passed onto Johnny and Kobe, who attended. We have many years experience in installing localiners and work hard to ensure the job is always completed to the highest level. We are based in Norwich, and always have people in the area, so we look forward to hopefully assisting you again in the future. Kind Regards, Mary @ Dyno Rod

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