Sandesh cane to fix a leaking pipe in the ceiling. We’d been told that we would need to have the floor boards taken up upstairs but Sandesh managed to locate where the leak was coning from almost imme... See more
Location
Switch locationUnit 8, Grafton Way, West Ham Industrial Estate, RG22 6HY Basingstoke, GB
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See what reviewers are saying
We needed out hot water tank replacing and our engineer, Jack, was great! Friendly, efficient, kept us informed on what he was doing and cleared up beautifully once he was done. Booking experience w... See more
Company replied
Warren quickly identified the source of the problem, an unusual failure of a valve. He was able to source a replacement locally and fit it. He was pleasant to have working in the house, kept me inf... See more
I have booked Dyno-Rod through British Gas and have always been impressed with the efficiency of the engineers. I had a leaking kitchen tap and the engineer Kieran Poynter was very helpful, efficie... See more
Company replied
Company details
- Plumber
- also in
- Drainage Service
Written by the company
Local experts with 24 hour emergency response across the UK. Wherever and whenever there’s a problem Dyno-Rod fly into action. We offer our services 24/7. Whether it’s your home, your business or industrial premises, we have the expertise and the specialist equipment to fix your problems and get things back to normal.
The Dyno-Rod difference
No call-out charges | Available 24/7, 365 days a year | Local engineers | Fixed price, no obligation quotes | 3-month guarantee
Book a local engineer 24/7 365, at a time that suits you. An expert engineer will arrive with no call-out charge. You'll get a fixed-price, no obligation quote straight away. We'll carry out the work, often on the spot, and give you a 3-month guarantee.
Contact info
Unit 8, Grafton Way, West Ham Industrial Estate, RG22 6HY, Basingstoke, United Kingdom
- 01256 805704
4.9
Excellent
2k reviews
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Sandesh cane to fix a leaking pipe in…
Sandesh cane to fix a leaking pipe in the ceiling. We’d been told that we would need to have the floor boards taken up upstairs but Sandesh managed to locate where the leak was coning from almost immediately. He fixed it within 10 mins all without touching the floorboards! Super efficient. Thanks so much
24 October 2026
Unprompted review
Brilliant service from Gilbert…
Brilliant service from Gilbert Joel,done a fantastic job and cleared away all mess,fantastic,would definitely recommend him
23 October 2026
Unprompted review
A plumber who did a good job
Thibault was very helpful and professional. He ensured not only that my dripping tap no longer dripped but tightened it to stop it being loose.
23 October 2026
Unprompted review
Excellent Service Warren quickly identified the source of…
Warren quickly identified the source of the problem, an unusual failure of a valve. He was able to source a replacement locally and fit it.
He was pleasant to have working in the house, kept me informed of progress and did an excellent job.
Thanks Warren
23 October 2026
Unprompted review
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Karl B was a pleasure to have as our…
Karl B was a pleasure to have as our plumber. He fixed various plumbing issues which could have turned int big problems down the line.
He worked thoroughly and very clean.
Gold star from us.
22 October 2026
Unprompted review
Reply from Dyno-Rod - Plumbing Berkshire & Hampshire
Hello Esther, we are delighted to hear about your excellent experience with our service. It is wonderful to know that the various plumbing issues were thoroughly resolved, preventing any major future problems, and that the work in you Winchester home was completed in such a clean and tidy manner. Thank you so much for taking the time to share your kind feedback and for the gold star!
Best wishes,
Met Serve Ltd (Dyno-Rod Plumbing – SW London, Surrey, Sussex, Berkshire & Hampshire)
Hasan was Great
Hasan Dinc was kind, and well informed. He was good job making sure everything was done and working and cleaning up afterwards as well.
21 October 2026
Unprompted review
Reply from Dyno-Rod - Plumbing Berkshire & Hampshire
Hello Claire, we are so pleased to hear about your excellent experience with our service. It is wonderful to know that Hasan was kind and knowledgeable, ensuring everything was fully working and leaving the area clean and tidy afterwards.
Best wishes,
Met Serve Ltd (Dyno-Rod Plumbing – SW London, Surrey, Sussex, Berkshire & Hampshire)
Very professional
Polite, check everything and got the works completed very professionally a d promptly
Well done Peter
21 October 2026
Unprompted review
Reply from Dyno-Rod - Plumbing Berkshire & Hampshire
Hi Mr L B, we are so pleased to hear about your positive experience with our service. It is wonderful to know that Peter was polite, carried out thorough checks, and completed the work both professionally and promptly at your Reading home. Your kind feedback is greatly appreciated and will be passed along to the team.
Best wishes,
Met Serve Ltd (Dyno-Rod Plumbing – SW London, Surrey, Sussex, Berkshire & Hampshire)
Snug as a bug
Nothing but praise today when Lee came to power flush the radiators. I am now lovely and warm and all set for the winter. Brilliant
21 October 2026
Unprompted review
Reply from Dyno-Rod - Plumbing Berkshire & Hampshire
Hello Mrs M.H, we are absolutely delighted to hear that your home is now warm and cozy in preparation for the colder months. It is wonderful to know that the power flush of your radiators was completed so successfully and left you feeling well-prepared for winter. Thank you so much for sharing your positive feedback about the excellent service you received.
Best wishes,
Met Serve Ltd (Dyno-Rod Plumbing – SW London, Surrey, Sussex, Berkshire & Hampshire)
Haroon attended and he was great in…
Haroon attended and he was great in communicating and letting me know when he will be in site and his expectations.. unfortunately as the property is empty we were delayed getting there and he accommodated us with alternative appointments.
Thank you for resolving the issue.
21 October 2026
Unprompted review
Reply from Dyno-Rod - Plumbing Berkshire & Hampshire
Hi Shobha, we are so pleased to hear that Haroon was accommodating and flexible when you experienced delays getting to your Slough property. It is wonderful to know that clear communication and alternative arrangements helped resolve the plumbing issue smoothly for you. Thank you for sharing your positive experience.
Best wishes,
Met Serve Ltd (Dyno-Rod Plumbing – SW London, Surrey, Sussex, Berkshire & Hampshire)
Great service
We needed out hot water tank replacing and our engineer, Jack, was great! Friendly, efficient, kept us informed on what he was doing and cleared up beautifully once he was done.
Booking experience was smooth and service was spot on. Thank you
19 October 2026
Unprompted review
Reply from Dyno-Rod - Plumbing Berkshire & Hampshire
Hello Nicola, we are absolutely thrilled to hear that your hot water tank replacement, at your Bracknell home, went so smoothly! It is wonderful to know that the booking process was seamless and that Jack provided such friendly, efficient, and tidy service while keeping you well informed throughout the job. Thank you so much for sharing your positive experience with us.
Best wishes,
Met Serve Ltd (Dyno-Rod Plumbing – SW London, Surrey, Sussex, Berkshire & Hampshire)
Reply from Dyno-Rod - Plumbing Berkshire & Hampshire
Hello Sophie, we are so happy to hear that your experience with our team was prompt, skilled, and courteous. Thank you for taking the time to share your lovely feedback with us, as it is truly appreciated.
Best wishes,
Met Serve Ltd (Dyno-Rod Plumbing – SW London, Surrey, Sussex, Berkshire & Hampshire)
Very good and helpful service.
15 October 2026
Unprompted review
Reply from Dyno-Rod - Plumbing Berkshire & Hampshire
Hello Mr C, we are so glad to read Gilbert was able to provide you with such attentive and supportive assistance, when repairing the tap in your Crowthorne home. Thank you very much for taking the time to share your positive experience with us.
Best wishes,
Met Serve Ltd (Dyno-Rod Plumbing – SW London, Surrey, Sussex, Berkshire & Hampshire)
Jason Charlton came to sort out our…
Jason Charlton came to sort out our pipe work he was very courteous, efficient and completed the job to our satisfaction I would recommend him
14 October 2026
Unprompted review
Reply from Dyno-Rod - Plumbing Berkshire & Hampshire
Hi Mr Wilson, we are delighted to hear about your positive experience with our service. It is wonderful to know Jason was polite, efficient, and sorted out your plumbing issues to your complete satisfaction. Thank you so much for taking the time to share your review and for your kind recommendation.
Best wishes,
Met Serve Ltd (Dyno-Rod Plumbing – SW London, Surrey, Sussex, Berkshire & Hampshire)
Great job with a difficult leak today…
Great job with a difficult leak today at our house. Our Engineer was Haroon he was so efficient and fixed the leak straight away.
14 October 2026
Unprompted review
Reply from Dyno-Rod - Plumbing Berkshire & Hampshire
Hi Mark, we are delighted to hear about your positive experience with our service. It is wonderful to know that your difficult leak was resolved so quickly and efficiently today. Thank you very much for taking the time to share your feedback with us.
Best wishes,
Met Serve Ltd (Dyno-Rod Plumbing – SW London, Surrey, Sussex, Berkshire & Hampshire)
Dyno-Rod sent an excellent plumber
Dyno-Rod sent an excellent plumber, he located the leak in my downstairs loo, replaced the part, checked everything was working and left everything tidy.
13 October 2026
Unprompted review
Reply from Dyno-Rod - Plumbing Berkshire & Hampshire
Hi Debbie, we are delighted to hear about your positive experience with our service. It is wonderful to know that our plumbing engineer, Thibault, efficiently located and resolved the leak in your Eastleigh home, ensured everything was in proper working order, and left the work area clean and tidy. Thank you so much for taking the time to share your kind feedback.
Best wishes,
Met Serve Ltd (Dyno-Rod Plumbing – SW London, Surrey, Sussex, Berkshire & Hampshire)
Very difficult leak detection which was…
Very difficult leak detection which was managed really well by Nick. Very thoughtful and diligent throughout. Good workmanship and very tidy. Nick is a credit to the firm and I'd have no issue with recommending him and Dyno.
13 October 2026
Unprompted review
Reply from Dyno-Rod - Plumbing Berkshire & Hampshire
Hello Andy, thank you so much for taking the time to leave such a wonderful 5-star review. We know how tricky finding the source of an elusive leak can be, so we are delighted to hear that the situation, at your Lyndhurst home, was handled with such care, patience, and attention to detail. It is fantastic to know that the high standard of workmanship and tidy approach left such a positive impression. Your kind words and recommendation mean the world to our entire team.
Best wishes,
Met Serve Ltd (Dyno-Rod Plumbing – SW London, Surrey, Sussex, Berkshire & Hampshire)
The Engineer arrived promptly…
The Engineer arrived promptly identified the issue and fixed it
12 October 2026
Unprompted review
Reply from Dyno-Rod - Plumbing Berkshire & Hampshire
Hi John, we are delighted to hear that our engineer, Hasan, arrived to your Poole home on time, quickly diagnosed the issue, with the stopcock and resolved it for you. Thank you so much for taking the time to share your positive feedback with us; we truly appreciate your custom.
Best wishes,
Met Serve Ltd (Dyno-Rod Plumbing – SW London, Surrey, Sussex, Berkshire & Hampshire)
Top marks for Karl
Great friendly service from Karl who managed to fix 2 of our problems before the kettle had boiled!
12 October 2026
Unprompted review
Reply from Dyno-Rod - Plumbing Berkshire & Hampshire
Hi Becky, we are delighted to hear about your fantastic experience with our service. It is wonderful to know that Karl provided such friendly assistance and resolved both of your issues so remarkably fast. Thank you very much for taking the time to share your great feedback with us.
Best wishes,
Met Serve Ltd (Dyno-Rod Plumbing – SW London, Surrey, Sussex, Berkshire & Hampshire)
Job well done
Lewis was wonderful. The problem wasn’t immediately apparent, but he kept investigating different things until he fixed the issue. Job well done.
8 October 2026
Unprompted review
Reply from Dyno-Rod - Plumbing Berkshire & Hampshire
Hello F D, we are delighted to hear that Lewis was so thorough and persistent in getting your plumbing emergency fully resolved, at your Raynes Park home. Thank you very much for taking the time to share your positive experience with us!
Best wishes,
Met Serve Ltd (Dyno-Rod Plumbing – SW London, Surrey, Sussex, Berkshire & Hampshire)
Roberto the engineer
Roberto the engineer has attended our property on at least three occasions, he is the untimate proffesional and always clean an tidy. When we have the need a plumber from Dyno Rod, we always request Roberto to attend
9 October 2026
Unprompted review
Reply from Dyno-Rod - Plumbing Berkshire & Hampshire
Hello customer, thank you for taking the time to leave such wonderful feedback. We are delighted to hear that you have experienced consistently exceptional service during every visit to your home. It is fantastic to know that Roberto's professionalism, cleanliness, and high standards have earned your continued trust. We truly appreciate your loyalty and your kind recommendation.
Best wishes,
Met Serve Ltd (Dyno-Rod Plumbing – SW London, Surrey, Sussex, Berkshire & Hampshire)
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