The team was sent to investigate and find a leak under my floorboards near my boiler, which they did very quickly. They fixed it promptly and restored the floorboards and carpet as good as it was be... See more
Company replied
Location
Switch locationUnit 6, Thompson Close, Redbridge Enterprise Centre, IG1 1TY Ilford, Essex, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Two very friendly guys came on time and were very helpful and respectful (came with their shoe bags, its a big thing for me, as we dont wear outside shoes indoors). They were very quick to diagnose... See more
Company replied
When we have any plumbing issues, we find DYNO Plumbing is excellent. We always ask for Luke as he is highly knowledgeable and reliable. He has a great manner and can be trusted to fix issues. He h... See more
Company replied
Liam came to our home to fix a leak in Radiator pipe. Although it was a bit tricky work, he managed to finally fix and repaired the issue to our full satisfaction. Liam was extremely polite and patien... See more
Company replied
Company details
Written by the company
Local experts with 24 hour emergency response across the UK. Wherever and whenever there’s a problem Dyno-Rod fly into action. We offer our services 24/7. Whether it’s your home, your business or industrial premises, we have the expertise and the specialist equipment to fix your problems and get things back to normal.
The Dyno-Rod difference
No call-out charges | Available 24/7, 365 days a year | Local engineers | Fixed price, no obligation quotes | 3-month guarantee
Book a local engineer 24/7 365, at a time that suits you. An expert engineer will arrive with no call-out charge. You'll get a fixed-price, no obligation quote straight away. We'll carry out the work, often on the spot, and give you a 3-month guarantee.
Contact info
Unit 6, Thompson Close, Redbridge Enterprise Centre, IG1 1TY, Ilford, Essex, United Kingdom
- 0208 003 4743
4.4
Excellent
240 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I asked if he could come early and I…
I asked if he could come early and I think I was the first the engineer was 100 percent
He did a good job cleaned up after himself and was very respectful ,
26 June 2025
Unprompted review
Reply from Dyno-Rod - Plumbing East London
We're happy to hear that the engineer was punctual, thorough, and respectful. Thank you for letting us know that you were completely satisfied with the service.
Liam Poole came to fix our toilet and…
Liam Poole came to fix our toilet and was 1st class. Polite, efficient and clear with what he was doing. Excellent service from him.
24 June 2025
Unprompted review
Reply from Dyno-Rod - Plumbing East London
We appreciate you sharing your positive experience. We are happy to hear that you were impressed with the promptness, expertise, and clarity of our engineer Liam.
The plumber called to inform me that he…
The plumber called to inform me that he is on his way. He came identified the problem and solved it promptly.
Very happy with the appropriate intervention
24 June 2025
Unprompted review
Reply from Dyno-Rod - Plumbing East London
We appreciate you sharing your experience. We're happy to hear that the plumber contacted you and resolved the problem quickly. Thank you for your positive feedback.
Liam Poole ...Job carried out well and…
Liam Poole ...Job carried out well and checked the overall work thoroughly for any water leaks. All satisfactory
24 June 2025
Unprompted review
Reply from Dyno-Rod - Plumbing East London
We're happy to hear that the job was carried out well by Liam and that the work was checked thoroughly. Thank you for your positive feedback; we appreciate it!
1st engineer recoomended replacing both stopcocks but you repaired one of them you did that was not recoomended and authorised
Both engineers visited the property did not do what they ordered to do
First did not tell the truth and twisted the story and second engineer left the site without notifying us even though we specifically asked him to call us
Also he’s just repaired instead of replacing two stopcocks originally quoted £300 to replace two stopcocks and your staff increased it to £340
16 June 2025
Unprompted review
Reply from Dyno-Rod - Plumbing East London
Thank you for your feedback. We're sorry to hear about your experience and appreciate you taking the time to share it.
A partial refund of £190 has been processed in recognition of the concerns raised regarding the work carried out and the communication on site. We are reviewing the matter internally to ensure this does not happen again.
If you have any further questions or would like to discuss this further, please don’t hesitate to get in touch.
Very happy with the service received…
Very happy with the service received from Liam. Knew exactly what needed to be done.
5 June 2025
Unprompted review
Reply from Dyno-Rod - Plumbing East London
We're very happy to hear that you were pleased with the service you received. Thank you for taking the time to leave us this positive feedback!
Superb service- It took a couple of days and phone calls. However, Kledis was superb. He diagnosed the problem and used his efficient, polite and professional skills to provide an exceptional service.
The job was completed professionally.
4 June 2025
Unprompted review
Reply from Dyno-Rod - Plumbing East London
Thank you for your kind feedback! We appreciate your patience during the initial stages and are pleased the job was completed to your satisfaction. We'll be sure to pass your comments on!
Friendly and efficient
Klaidi was really nice and friendly, got straight to the job and fixed in no time at all - would highly recommend!
5 June 2025
Unprompted review
Reply from Dyno-Rod - Plumbing East London
We're happy to hear that you had a positive experience with Klaidi! It's great to know that our service was efficient and friendly. Thank you for your recommendation!
Super Plumber
We had the absolute pleasure of Klaidi solving our bathroom toilet to frontroom ceiling leak issue. He arrived to pots on the floor water dripping from the ceiling and a frantic woman (me) rambling on about having showers, flushing the toilet and then a bubble appearing in the ceiling. He was 100% professional, the house is tiny and the family were walking back and forth getting in the way yet this was never an issue. Partner and myself then bombarded him with a range of questions that he answered without breaking a sweat. Most importantly Klaidi explained the different options as the work progressed. His communication was excellent, he was particularly clear about how access could be gained to investigate the leak and the parts of the ceiling / tiles that needed to be removed. He found the leak, stopped it and brought alot of joy to our day. Thank you for giving us our toilet back.
30 May 2025
Unprompted review
Reply from Dyno-Rod - Plumbing East London
We're happy to hear that the issue was resolved so professionally and efficiently. We appreciate your kind words and are so glad Klaidi could bring some joy to your day by fixing the leak and restoring your toilet. Thank you for your positive feedback!
tap repair by Klaidi
Very polite and professional. Thanks for the great work Klaidi.
30 May 2025
Unprompted review
Reply from Dyno-Rod - Plumbing East London
We appreciate you taking the time to leave us this wonderful review. We're so glad you had a positive experience with Klaidi!
I thought that it was nice to get a…
I thought that it was nice to get a call before arrival. Klaidi was fast and efficient and very polite love his smile.
30 May 2025
Unprompted review
Reply from Dyno-Rod - Plumbing East London
We're happy to hear that you appreciated the call and the efficient, polite service. We appreciate your positive feedback and are glad you enjoyed your experience.
I had the engineer Merinado cupaj out…
I had the engineer Merinado cupaj out today he was very helpful and kind and fixed my issue very happy with the service
30 April 2025
Unprompted review
Reply from Dyno-Rod - Plumbing East London
We're so glad that Merinado was helpful and kind and resolved the issue. We appreciate you taking the time to leave us this positive feedback!
Amazing service by Jewad
Amazing service by Jewad, had no water all day and he still managed to make it to us in the evening to fix the issue which he did efficiently and even waited to see everything was OK. Thank you
28 April 2025
Unprompted review
Reply from Dyno-Rod - Plumbing East London
We are thrilled to hear about your positive experience. It's wonderful to know that you were so impressed with the service you received. We appreciate you taking the time to share your feedback, and we will be sure to pass your kind words along to Jawed.
Excellent service provided by Jawed
Excellent service provided by Jawed. Prompt, friendly, efficient and skilled - he explained everything clearly and resolved the issue speedily, even managing to save my bathroom tiles whilst having to remove them! Highly recommended.
22 April 2025
Unprompted review
Reply from Dyno-Rod - Plumbing East London
Thank you for taking the time to share your positive experience. We're delighted to hear that you were impressed with the service you received. We strive to provide our customers with the best possible experience, and we're glad that Jawed was able to quickly resolve your issue.
Excellent service provided by the…
Excellent service provided by the engineer Jawed Hashimi. Faulty valve and other equipment replaced within the time frame suggested.
14 April 2025
Unprompted review
Reply from Dyno-Rod - Plumbing East London
We appreciate your kind words about Jawed's service. We're glad to hear that he was able to resolve your issue promptly and effectively. We strive to provide our customers with the best possible experience, and we're pleased to know that we met your expectations in this instance.
Leaking pipe
Leak discovered at 9am. Plumber attended and repaired pipe by 1pm
Excellent service.
11 April 2025
Unprompted review
Reply from Dyno-Rod - Plumbing East London
We appreciate you taking the time to share your experience. We're glad to hear that our plumber was able to resolve the issue promptly and efficiently.
Very good and polite
Very good and polite , identified the issue quickly and explained what he was doing
11 April 2025
Unprompted review
Reply from Dyno-Rod - Plumbing East London
We appreciate your feedback and are glad you had a positive experience. We strive to provide excellent service and are happy to hear that our engineer was able to identify and explain the issue effectively.
They arrived really quickly on a Sunday…
They arrived really quickly on a Sunday evening and fixed the loo flush straightaway. Great service.
6 April 2025
Unprompted review
Reply from Dyno-Rod - Plumbing East London
Thank you for your kind words! We are delighted to hear that you were impressed with our prompt service and the quick resolution of your plumbing issue. We strive to provide our customers with the best possible experience, and your feedback is greatly appreciated.
Merinado the plumber did an amazing…
Merinado the plumber did an amazing job. He has Very good manners, he is very understanding and also funny. He seemed to enjoy what he was doing and he did it with so much care. Also advised me on how to avoid having this issues again so soon. I will call him back for any plumbing issue i will have.
31 March 2025
Unprompted review
Reply from Dyno-Rod - Plumbing East London
Thank you for your kind words and 5-star review. We are thrilled to hear that you had such a positive experience with our plumber.
We appreciate your feedback about Merinado's professionalism, understanding, and helpful advice. It's great to know that he was able to provide you with a solution and guidance to prevent future issues. We strive to provide exceptional service and your review is a testament to our team's dedication.
Excellent service
I had dyno rod out couple weeks ago regarding an emergency and they came with in an hour and the engineer Merinado Cupaj was so amazing as he noticed the problem right away from the leaking toilet and fix it and he explained everything he was very polite.
Very happy with the experience on dyno.
21 March 2025
Unprompted review
Reply from Dyno-Rod - Plumbing East London
Thank you for taking the time to leave us a review. We are delighted to hear that you were so pleased with the service you received. We strive to provide our customers with high-quality service and it is encouraging to know that we met your expectations. We appreciate your kind words about Merinado and are glad you would recommend him to others.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.