A plumber by the name Charlie Page from DYNO-ROD came to investigate the source of water leaking into my downstairs toilet ceiling light. He was able to quickly identify the source of the leak. The... See more

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Charlie the engineer came to replace my old radiator and throughout his visit he was friendly, very clean and tidy, did a thorough job and was respectful, helpful and professional at all times. Very p... See more
I was delighted with engineer Clarence’s help today. He immediately identified the problem with my toilet cistern not flushing and explained it to me. He quickly sorted it out and checked all was wor... See more
Used Dyno Rod through British Gas. Replaced kitchen sink tap. Item had to be ordered, so there was a short wait due to the weekend. All the leaks were checked before the installation. Anthony was prof... See more
Company details
Written by the company
Local experts with 24 hour emergency response across the UK. Wherever and whenever there’s a problem Dyno-Rod fly into action. We offer our services 24/7. Whether it’s your home, your business or industrial premises, we have the expertise and the specialist equipment to fix your problems and get things back to normal.
The Dyno-Rod difference
No call-out charges | Available 24/7, 365 days a year | Local engineers | Fixed price, no obligation quotes | 3-month guarantee
Contact info
Unit 6, Printers Way, CM20 2SD, Harlow, Hertfordshire, United Kingdom
- 01279 359010
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Water leaking into my downstairs toilet ceiling light
A plumber by the name Charlie Page from DYNO-ROD came to investigate the source of water leaking into my downstairs toilet ceiling light. He was able to quickly identify the source of the leak. The leak was coming from my immersion cylinder upstairs in the airing cupboard. He was able to remedy the leak quickly. He explained everything clearly to me. He was courteous and friendly. I was very happy with the work he did.
Outstanding service by Jack!
Outstanding service by Jack!. He was professional, courteous and went the extra mile!
Changed a valve in a very cramped hot space
Excellent service from George
Excellent service from George. Fixed issue in no time; was a pleasure to deal with.
Excellence service
Excellence service.
Charlie Page was very professional and polite.
Radiator replacement
Charlie the engineer came to replace my old radiator and throughout his visit he was friendly, very clean and tidy, did a thorough job and was respectful, helpful and professional at all times. Very pleased with the service received and now looking forward to having a warm living room this next winter. Booked the job with British Gas but Charlie was from Dyno-Rod therefore would certainly have no problem in recommending Dyna-Rod for any Plumbing and Heating work.
Anthony was very thorough fixing our…
Anthony was very thorough fixing our fitted toilet system. Friendly polite. Very tidy. Good workmanship.
Was sent to us via British Gas. Would recommend 10/10
had two engineers for my call out one…
had two engineers for my call out one who initially came and found the problem and a second one to fit a new part both were excellent, friendly and efficient can’t fault dynorod
We had George and Aaron and couldn’t be…
We had George and Aaron and couldn’t be happier with the service they provided
Efficient helpful and really nice to work with
Highly recommend
Professional and efficient service
Professional and efficient service
Staff helpful
An excellent service!
5 stars, thank you Charlie. Professional, very helpful & kind. Highly recommend.
Michael the engineer came on time he…
Michael the engineer came on time he was very friendly and explained everything to me in detail. He had to to replace a water cylinder Michael did an excellent job
Turned up on time very polite
Turned up on time very polite
Engineer Anthony
Great service from Dyno Rod Clarence.
I was delighted with engineer Clarence’s help today. He immediately identified the problem with my toilet cistern not flushing and explained it to me. He quickly sorted it out and checked all was working well. He also had a look at my kitchen cold tap and eased the problem, advising me on future steps. Clarence is skilled, has a friendly manner and good customer skills.
Great service
Great service Danny, Anthony and Keshmur always know what they’re doing. Extremely knowledgeable, explain everything in details. They’re polite, friendly, professional and get the job done. Thanks Hannah Victoria
Efficient, professional and friendly service
Kishmor visited today to change some of our radiator valves. He was extremely professional, knowledgeable and hard working.
In addition, Kishmor was very friendly and explained everything he did clearly and made recommendations as to future work required. He was well supported by his office team.
I highly recommend using the company.
EXCELLENT!!!..Have two visits last…
EXCELLENT!!!..Have two visits last week,first by Clarence to replace corroded sink plug,phone me in the morning to let me know when he was going to arrive and did so,replaced plug,cleaned up and left bathroom clean.
While he was with me I asked him if he would check our water tank as I thought it was leaking, DIDN'T turn around and say "sorry can't it's not on my job sheet" just said no problem, the tank was leaking and instead of guessing phoned another engineer that deals with water tanks to get advice, was advised that tank would need replacing, Clarence before leaving phone the office to arrange replacement .
Same day in the afternoon the office phoned me to say if i was available they could book me in to replace the tank on Thursday,2 days after problem being reported, I was going to be home so I booked it.
Thursday morning had call from Michael to say tank and everything needed was going to be delivered by 9 o'clock, but he'd be here at about 8 to start and he was..no messing around got straight to it,advised me I'd have cold water to kitchen tap(separate feed because of watersoftner)but no hot water,when the old tank was taken out he even cleaned the area before fitting the new one,made a love job of the replacement, all pipe work lovely and neat,the old tank and all the packaging was left on the drive and was picked up about an hour after he finished, but he advised me that was going to happen.
Have had multiple call outs through my British gas home cover and have found ALL DYN0-ROD engineers to be courteous,professional and knowledgeable..thank you.
Would definitely RECOMMEND.
Good engineer, just not great customer service
Appointment was booked for between 8am & 1pm. Engineer didn’t arrive until after 3.30pm for which I had to make 3 phone calls to find out where he was. I have no issue with being late, I fully understand jobs run over, however a courtesy call to let me know what was happening would have saved a lot of frustration and a waste of a day. Engineer (Anthony) arrived to fit a new tap. Was advised I could pay extra to have a different tap fitted instead of the standard one and was shown the options. I was going to choose a different one until I was told it would then have to be ordered and a new appointment booked to come back and fit it. Having already lost one day, I didn’t have time to go through it again. Again, had someone contacted me in advance and advise that different options were available, I would have quite happily chosen and paid in advance. When I declined the offer, I then had to wait while the engineer went to the local screw fix to buy a standard tap. More time added to an already very late appointment. Anthony was very good and no complaints about his service. Just frustrating that no one could make a 30 second call to let me know the engineer was running late.
Plumbing
Polite and knowledgeable engineer who came to carry out the job
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