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Dyno-Rod - Plumbing Newcastle and North East Reviews 

5,684
•
TrustScore 5 out of 5

5.0

Orange House, Trimdon Grange Industrial Estate, TS29 6PA Trimdon Grange, England, GB

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Rated 5 out of 5 stars

We had a new boiler installed which included a power flush. We had a few problems with not all the radiators heating up properly. BGas arranged for a second power flush which was done by Carl Trotter.... See more

Company replied

Rated 5 out of 5 stars

Excellent service called at 12 noon to request emergency job was called at 12.30 to discuss correct allocation of plumber needed. Plumber from Dyno Rod called 1.30pm to advise will be 1 hour by 2.2... See more

Company replied

Rated 5 out of 5 stars

We had engineer Jed with us all day on Friday to find the source of a leak on our heating system. He was great! He was so informative, hardworking and very determined to leave having done his job pro... See more

Company replied

Rated 5 out of 5 stars

An emergency call out on my British Gas Homecare….Carl S from Dyno North East was the call out engineer…a really good bloke with great knowledge and expertise…identified and solved the problem very qu... See more

Company replied


Company details

  1. Plumber
  2. also in
  3. Drainage Service

Written by the company

Local experts with 24 hour emergency response across the UK. Wherever and whenever there’s a problem Dyno-Rod fly into action. We offer our services 24/7. Whether it’s your home, your business or industrial premises, we have the expertise and the specialist equipment to fix your problems and get things back to normal.

The Dyno-Rod difference

No call-out charges | Available 24/7, 365 days a year | Local engineers | Fixed price, no obligation quotes | 3-month guarantee

Book a local engineer 24/7 365, at a time that suits you. An expert engineer will arrive with no call-out charge. You'll get a fixed-price, no obligation quote straight away. We'll carry out the work, often on the spot, and give you a 3-month guarantee.

Contact info

  • Orange House, Trimdon Grange Industrial Estate, TS29 6PA, Trimdon Grange, England, United Kingdom

  • 0191 303 9799

5.0

Excellent

TrustScore 5 out of 5

6k reviews

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5.0

All reviews

(5,684)

8,077 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great Service Thankyou

Polite. Explained what he was doing and the problem and gave advice

29 September 2026
Unprompted review
Dyno-Rod - Plumbing Newcastle and North East logo

Reply from Dyno-Rod - Plumbing Newcastle and North East

Ancilla Airey,

We are so pleased to hear about your positive experience. It is wonderful to know that our engineer took the time to clearly communicate the situation and offer helpful guidance while resolving the issue for you. Thank you for taking the time to share your feedback!

Dyno-Rod

Rated 5 out of 5 stars

Great job by Carl and Jay.

28 September 2026
Unprompted review
Dyno-Rod - Plumbing Newcastle and North East logo

Reply from Dyno-Rod - Plumbing Newcastle and North East

Mr Christopher C Watson,

We are so glad to hear that you had such a wonderful experience with our team members during their recent visit. Thank you very much for taking the time to share your positive feedback with us; we truly appreciate it.

Dyno-Rod

Rated 5 out of 5 stars

Jeds

Had lad called Jed. He did brilliant job. Swapped pipes and pipework. Cracking work

28 September 2026
Unprompted review
Dyno-Rod - Plumbing Newcastle and North East logo

Reply from Dyno-Rod - Plumbing Newcastle and North East

Jessica Snee,

We are so pleased to hear that your pipework replacement went so smoothly and that you were happy with the quality of the work provided. Thank you very much for taking the time to share your positive experience with us.

Dyno-Rod

Rated 5 out of 5 stars

Excellent service fromCarl A

Excellent service fromCarl A, would definitely recommend using this 5* service. Thank you Carl A

28 September 2026
Unprompted review
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Reply from Dyno-Rod - Plumbing Newcastle and North East

Kevin Wilkinson,

We are so pleased to hear that you received such an excellent experience. Thank you for taking the time to share your feedback and for your kind recommendation of our service.

Dyno-Rod

Rated 5 out of 5 stars

Anthony arrived on time

Anthony arrived on time, was polite, cheerful and respectful of our property and dealt with our repair quickly. Highly recommended.

28 September 2026
Unprompted review
Dyno-Rod - Plumbing Newcastle and North East logo

Reply from Dyno-Rod - Plumbing Newcastle and North East

Margaret,

We are delighted to hear about your positive experience with our service. It is wonderful to know that our engineer arrived promptly, maintained a respectful and cheerful attitude, and completed your repair efficiently. Thank you for taking the time to share your feedback and for your high recommendation.

Dyno-Rod

Rated 5 out of 5 stars

First class servive

Called out via home emergency cover on AA insurance. A valve needed replacing in the cistern and the whole toilet needed to be removed from wall. Tradesman was friendly and efficient and carried out the job in very quick time. I did not know Dyno carried out this type of work but would certainly use them in the future.

20 September 2026
Unprompted review
Dyno-Rod - Plumbing Newcastle and North East logo

Reply from Dyno-Rod - Plumbing Newcastle and North East

Kevin Williams,

Thank you for sharing your experience. We are delighted to hear that the engineer resolved the issue with your toilet cistern quickly and efficiently. It is wonderful to know that you were pleased with the friendly service and would consider using us again for future plumbing needs.

Dyno-Rod

Rated 5 out of 5 stars

Adam did a great job

Adam did a great job. Very thorough. 👍🏻

28 September 2026
Unprompted review
Dyno-Rod - Plumbing Newcastle and North East logo

Reply from Dyno-Rod - Plumbing Newcastle and North East

Mandy,

We are delighted to hear that our team member provided such detailed and high-quality service. Thank you so much for taking the time to share your positive experience with us; we truly appreciate your feedback!

Dyno-Rod

Rated 5 out of 5 stars

Fantastic service from Carl S and Jay…

Fantastic service from Carl S and Jay this morning, would definitely recommend them

28 September 2026
Unprompted review
Dyno-Rod - Plumbing Newcastle and North East logo

Reply from Dyno-Rod - Plumbing Newcastle and North East

Su,

We are so pleased to hear about your great experience with our team this morning. Thank you for your kind recommendation and wonderful feedback; we truly appreciate your support.

Dyno-Rod

Rated 5 out of 5 stars

5 STAR SERVICE FROM DYNO ROD

Excellent service called at 12 noon to request emergency job was called at 12.30 to discuss correct allocation of plumber needed.
Plumber from Dyno Rod called 1.30pm to advise will be 1 hour by 2.20pm guy arrived very polite proessional respected property advised on leaking pipe replaced broken flexi pipe completed job left area clean and tidy guy left 2.50pm all done leak fixed with 3 hour brilliant service great staff well recommended 5 star service thankyou

26 September 2026
Unprompted review
Dyno-Rod - Plumbing Newcastle and North East logo

Reply from Dyno-Rod - Plumbing Newcastle and North East

customer,

We're delighted to hear about your excellent experience with our service. It's wonderful that we were able to respond quickly to your emergency and that our plumber was professional, polite, and respected your property. We're pleased the leak was fixed efficiently, and the area was left clean and tidy. Thank you for your high recommendation.

Dyno-Rod

Rated 5 out of 5 stars

Great service/company

The plumber that came was called Carl. He was excellent, so positive and sorted things out really quickly. He was honest and very effecient. The girls that dealt with my initial phone call were very friendly and rang me back when they said they would. All a credit to Dyno. Wouldn't hesitate to recommend this company to anyone.

25 September 2026
Unprompted review
Dyno-Rod - Plumbing Newcastle and North East logo

Reply from Dyno-Rod - Plumbing Newcastle and North East

MB,

We are delighted to hear about your excellent experience with our service. It's wonderful to know that our plumber was positive, efficient, and honest. We're also pleased that our team handled your initial call so well. Thank you for your kind words and recommendation!

Dyno-Rod

Rated 5 out of 5 stars

Great Service

Anth quickly found the problem and sorted it. Very helpful and friendly.

25 September 2026
Unprompted review
Dyno-Rod - Plumbing Newcastle and North East logo

Reply from Dyno-Rod - Plumbing Newcastle and North East

Steve Carey,

We're so pleased to hear that our team member quickly identified and resolved the problem for you. Thank you for your kind words!

Dyno-Rod

Rated 5 out of 5 stars

Carl was brilliant!

Carl was friendly and very professional. He changed our kitchen tap and fixed a faulty valve which needed immediate attention.
Excellent service and we are extremely happy with the result.
Thanks Carl!

25 September 2026
Unprompted review
Dyno-Rod - Plumbing Newcastle and North East logo

Reply from Dyno-Rod - Plumbing Newcastle and North East

Greg Winter,

We're delighted to hear about your excellent experience with our service. It's wonderful to know that the tap replacement and valve repair were completed to such a high standard. Thank you for your kind words!

Dyno-Rod

Rated 5 out of 5 stars

We’ve had our waste pipe fixed today by…

We’ve had our waste pipe fixed today by Dyno-rod. Anth and Carl A came out and did a fantastic job.
Really polite, and courteous and very tidy. The job was done really quickly and professionally.
They explained the work they had carried out and if we had any further problems to get in touch. Very happy with the work done today. Thanks Anth and Carl A.

25 September 2026
Unprompted review
Dyno-Rod - Plumbing Newcastle and North East logo

Reply from Dyno-Rod - Plumbing Newcastle and North East

Sara Davy,

Thank you for taking the time to share your positive experience. We're so pleased to hear that our team provided such polite, courteous, and tidy service, resolving your waste pipe issue quickly and professionally. We will be sure to pass on your kind words.

Dyno-Rod

Rated 5 out of 5 stars

Adam’s got it aorted

Adam came to help with a cylinder leak. It’s a complex job and not one he’s faced regularly. Even so, he did what was needed using experience of colleagues and his initiative, kept us informed and was courteous throughout. Thanks Adam and look forward to the final solution being finished next week.

24 September 2026
Unprompted review
Dyno-Rod - Plumbing Newcastle and North East logo

Reply from Dyno-Rod - Plumbing Newcastle and North East

Anthony Atkinson,

We're so pleased to hear about the excellent service received from our engineer during the cylinder leak repair. We appreciate you highlighting their initiative, communication, and courtesy throughout the process. Thank you for your positive feedback!

Dyno-Rod

Rated 5 out of 5 stars

Faulty hot water tap

I requested a call out regarding a faulty tap! There was a plumber at the door in just over an hour of making the call! The tap was repaired promptly and efficiently and I now have hot water again! Unbelievable first class service and friendly plumber who explained what the problem had been! Very happy with the service 👍

24 September 2026
Unprompted review
Dyno-Rod - Plumbing Newcastle and North East logo

Reply from Dyno-Rod - Plumbing Newcastle and North East

L Brown,

We're delighted to hear about your excellent experience with our service. It's wonderful to know that a plumber arrived so quickly and efficiently repaired your tap, restoring your hot water. Thank you for your kind words!

Dyno-Rod

Rated 5 out of 5 stars

Carl trotter has just installed our…

Carl trotter has just installed our cylinder for us and he was a great help he did everything very smoothly and quick! Great service
Thank you so much

24 September 2026
Unprompted review
Dyno-Rod - Plumbing Newcastle and North East logo

Reply from Dyno-Rod - Plumbing Newcastle and North East

Dhafar Khalil,

We are delighted to hear about your excellent experience with our service. It's wonderful to know that our team member was a great help and completed the cylinder installation smoothly and quickly. We appreciate your kind words!

Dyno-Rod

Rated 5 out of 5 stars

Carl S did a great job

Carl S did a great job. Quick and very friendly.

24 September 2026
Unprompted review
Dyno-Rod - Plumbing Newcastle and North East logo

Reply from Dyno-Rod - Plumbing Newcastle and North East

MR M HAWKER,

We are so pleased to hear that our team member did a great job and was both quick and friendly. Thank you for sharing your positive experience with us.

Dyno-Rod

Rated 5 out of 5 stars

Jed did a great job fixing our toilet

Jed did a great job fixing our toilet. Very efficient.

24 September 2026
Unprompted review
Dyno-Rod - Plumbing Newcastle and North East logo

Reply from Dyno-Rod - Plumbing Newcastle and North East

Jeff Thompson,

We're so pleased to hear that our service was helpful in fixing your toilet. We appreciate your positive feedback and are glad to know our engineer was efficient.

Dyno-Rod

Rated 5 out of 5 stars

Carl S was great so pleasant and polite…

Carl S was great so pleasant and polite got me sorted so quickly over the moon with the work. Totally recommend thank you Carl

24 September 2026
Unprompted review
Dyno-Rod - Plumbing Newcastle and North East logo

Reply from Dyno-Rod - Plumbing Newcastle and North East

Lisa Baker,

We are so pleased to hear about your positive experience with our service. It's wonderful to know that our team member was pleasant and polite, and got everything sorted so quickly. Thank you for your kind words!

Dyno-Rod

Rated 5 out of 5 stars

Efficient

Efficient, friendly and got on with the job.

24 September 2026
Unprompted review
Dyno-Rod - Plumbing Newcastle and North East logo

Reply from Dyno-Rod - Plumbing Newcastle and North East

Richardson,

We are so happy you found our service efficient and friendly, and that we got on with the job. Thank you for sharing your positive experience with us.

Dyno-Rod

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