Banner for Dyno-Rod - Plumbing Newcastle and North East

Dyno-Rod - Plumbing Newcastle and North East Reviews 

5,741
•
TrustScore 5 out of 5

5.0

Orange House, Trimdon Grange Industrial Estate, TS29 6PA Trimdon Grange, England, GB

•

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Dyno sent out Ian on an emergency call to my home to deal with a leak from my central heating on a Saturday evening. A short time after arriving Ian had cut off and capped the failed pipe, isolated t... See more

Company replied

Rated 5 out of 5 stars

Had Carl.S here this morning to replace a radiator, very polite hardworking man. We had a good conversation as he worked which was nice being a full time carer for my mother dont talk to many people.... See more

Company replied

Rated 5 out of 5 stars

Had scott from dyno plumbing to fix toilet as part of my brit gas service plan. Scott was prompt, phoned before arrival and clean tidy worker and very curteous and replaced all inner workings of toile... See more

Company replied

Rated 5 out of 5 stars

Anthony came the first time to start the job and then very quickly after with Jed to complete the job once the part was available. Could not fault the communication - they let us know when they were c... See more

Company replied


Company details

  1. Plumber
  2. also in
  3. Drainage Service

Written by the company

Local experts with 24 hour emergency response across the UK. Wherever and whenever there’s a problem Dyno-Rod fly into action. We offer our services 24/7. Whether it’s your home, your business or industrial premises, we have the expertise and the specialist equipment to fix your problems and get things back to normal.

The Dyno-Rod difference

No call-out charges | Available 24/7, 365 days a year | Local engineers | Fixed price, no obligation quotes | 3-month guarantee

Book a local engineer 24/7 365, at a time that suits you. An expert engineer will arrive with no call-out charge. You'll get a fixed-price, no obligation quote straight away. We'll carry out the work, often on the spot, and give you a 3-month guarantee.

Contact info

  • Orange House, Trimdon Grange Industrial Estate, TS29 6PA, Trimdon Grange, England, United Kingdom

  • 0191 303 9799

5.0

Excellent

TrustScore 5 out of 5

6k reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

5.0

All reviews

(5,741)

8,395 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent work

Carl S arrived on time and fixed my leaking tap in about ten minutes. I’m happy with the repair.

19 October 2026
Unprompted review
Dyno-Rod - Plumbing Newcastle and North East logo

Reply from Dyno-Rod - Plumbing Newcastle and North East

Robert Maines,

We are delighted to hear that our engineer arrived promptly and successfully resolved your leaking tap so quickly. It is wonderful to know that you are happy with the quality of the repair. Thank you for taking the time to share your positive feedback.

Dyno-Rod

Rated 5 out of 5 stars

Great service by Ged this morning

Great service by Ged this morning. Problem identified and resolved quickly with a clear explanation. Thank you!

19 October 2026
Unprompted review
Dyno-Rod - Plumbing Newcastle and North East logo

Reply from Dyno-Rod - Plumbing Newcastle and North East

Mrs Collins,

Thank you for taking the time to share your positive experience. We are delighted to hear that our engineer identified and resolved the issue so quickly while providing a clear explanation. Your kind feedback is greatly appreciated, and we will be sure to pass your compliments on to them.

Dyno-Rod

Rated 5 out of 5 stars

Carl-S what a great guy

Carl-S what a great guy. Fixed what I thought was the unfixable in less then 10 minutes.

16 October 2026
Unprompted review
Dyno-Rod - Plumbing Newcastle and North East logo

Reply from Dyno-Rod - Plumbing Newcastle and North East

Lorraine Dickinson,

We are happy to hear that our team member resolved your issue so quickly. Thank you for your feedback!

Dyno-Rod

Rated 5 out of 5 stars

Jed did amazing job found out where the…

Jed did amazing job found out where the toilet was leaking from and swapped it out for a new part in no time thanks for much 5*

16 October 2026
Unprompted review
Dyno-Rod - Plumbing Newcastle and North East logo

Reply from Dyno-Rod - Plumbing Newcastle and North East

ryan banks,

We are delighted to hear about your positive experience with our plumbing service. It is wonderful to know that the source of the leak was identified quickly and that the necessary part was replaced without delay. Thank you for taking the time to share your kind feedback with us.

Dyno-Rod

Rated 5 out of 5 stars

We used Carl.Trotter to flush our new…

We used Carl.Trotter to flush our new central heating system.
Friendly, helpful and efficient!

16 October 2026
Unprompted review
Dyno-Rod - Plumbing Newcastle and North East logo

Reply from Dyno-Rod - Plumbing Newcastle and North East

Kevin Wilson,

We are delighted to hear that you had such a positive experience with the flushing of your new central heating system. Thank you so much for taking the time to share your kind feedback about our prompt and helpful service!

Dyno-Rod

Rated 5 out of 5 stars

Prompt and efficient service.

Prompt and efficient service.
Scott, the engineer in this instance addressed our problem with the minimum of fuss. No waste left.
More than happy

16 October 2026
Unprompted review
Dyno-Rod - Plumbing Newcastle and North East logo

Reply from Dyno-Rod - Plumbing Newcastle and North East

David Pears,

We are delighted to hear about your positive experience with our service. It is wonderful to know that your issue was resolved so quickly, efficiently, and with minimal fuss, leaving everything neat and tidy. Thank you very much for taking the time to share your kind feedback.

Dyno-Rod

Rated 5 out of 5 stars

Great comms and service

Good comms. Appointment confirmed day before and again on the day. Carl A then called when he was 20 minutes away.
Carl A, the engineer, was knowledgeable, polite, respected our home and was open to answer any questions.
He was efficient and friendly and we were very satisfied with the whole experience.

14 October 2026
Unprompted review
Dyno-Rod - Plumbing Newcastle and North East logo

Reply from Dyno-Rod - Plumbing Newcastle and North East

Simon Carr,

Thank you for taking the time to share your wonderful feedback. We are delighted to hear that you experienced excellent communication from start to finish, with helpful updates leading up to the appointment. It is fantastic to know that the attending professional was polite, knowledgeable, and careful while working in your home. We truly appreciate your kind words about his efficiency and friendliness, and we are thrilled that you were so pleased with the service provided.

Dyno-Rod

Rated 5 out of 5 stars

Bath tap replacement

Fast response. Job completed professionally.

14 October 2026
Unprompted review
Dyno-Rod - Plumbing Newcastle and North East logo

Reply from Dyno-Rod - Plumbing Newcastle and North East

Alison Cuthbertson,

We are glad you enjoyed your experience with our quick communication and quality service. Thank you for your review.

Dyno-Rod

Rated 5 out of 5 stars

Great

Great service from Carl S

14 October 2026
Unprompted review
Dyno-Rod - Plumbing Newcastle and North East logo

Reply from Dyno-Rod - Plumbing Newcastle and North East

Consumer,

We are so glad to hear that you experienced excellent service during your recent appointment. Thank you very much for taking the time to share your positive feedback with us; we truly appreciate your support.

Dyno-Rod

Rated 5 out of 5 stars

Excellent plumbing service

I needed urgent plumbing repairs today. Had 5* service by Jed who telephoned before his prompt arrival. He gave a friendly and professional service, I would definitely recommend him.

14 October 2026
Unprompted review
Dyno-Rod - Plumbing Newcastle and North East logo

Reply from Dyno-Rod - Plumbing Newcastle and North East

Shaun Reaveley,

We are so glad to hear that your urgent situation was handled so quickly and smoothly. It is fantastic to know that you received courteous communication prior to arrival and that the overall work was completed with such kindness and high standards. Thank you for sharing your experience and for recommending our service!

Dyno-Rod

Rated 5 out of 5 stars

Carl s fixed both of my toilets today…

Carl s fixed both of my toilets today friendly and efficient

14 October 2026
Unprompted review
Dyno-Rod - Plumbing Newcastle and North East logo

Reply from Dyno-Rod - Plumbing Newcastle and North East

jeff bolton,

We are so pleased to hear about your great experience today. Thank you for your positive feedback, and we are glad that your plumbing issue was resolved so quickly and pleasantly.

Dyno-Rod

Rated 5 out of 5 stars

Carl A came out to replace the sink…

Carl A came out to replace the sink waste system due to a leak. Explained the issue fully and replaced the faulty waste system quickly and professionally. Very polite and made sure everything was put back in its place. Thank you Carl A for sorting this out

14 October 2026
Unprompted review
Dyno-Rod - Plumbing Newcastle and North East logo

Reply from Dyno-Rod - Plumbing Newcastle and North East

Jill,

We are delighted to hear about your positive experience with our service. It is wonderful to know that the leak in your sink waste system was diagnosed and resolved quickly, professionally, and tidily. Thank you so much for your kind feedback and five-star rating!

Dyno-Rod

Rated 5 out of 5 stars

Excellent professional service

Excellent professional service. Carl A was efficient and got job done quickly. Would definitely 100% recommend

14 October 2026
Unprompted review
Dyno-Rod - Plumbing Newcastle and North East logo

Reply from Dyno-Rod - Plumbing Newcastle and North East

Ms caroline walls,

We are so pleased to hear about your fantastic experience with our service. It is wonderful to know that our engineer provided professional, efficient work and completed everything so quickly. Thank you for taking the time to share your kind feedback and high recommendation!

Dyno-Rod

Rated 5 out of 5 stars

They came out quickly and fixed the…

They came out quickly and fixed the problem with no fuss whatsoever. Carl A was very patient and answered all my questions.

14 October 2026
Unprompted review
Dyno-Rod - Plumbing Newcastle and North East logo

Reply from Dyno-Rod - Plumbing Newcastle and North East

Peter Copley,

We are so pleased to hear about your great experience. It is wonderful to know that our engineer arrived promptly, resolved the issue without any hassle, and took the time to patiently answer all of your questions. Thank you for taking the time to share your kind feedback.

Dyno-Rod

Rated 5 out of 5 stars

Absolutely fabulous service from…

Absolutely fabulous service from Jay.very polite and helpful.an asset to the company.

14 October 2026
Unprompted review
Dyno-Rod - Plumbing Newcastle and North East logo

Reply from Dyno-Rod - Plumbing Newcastle and North East

Mrs Jennifer Patterson,

We are so pleased to hear about your positive experience with our service. It is wonderful to know that our team member was courteous, attentive, and provided fantastic assistance during the visit. We truly appreciate your kind feedback.

Dyno-Rod

Rated 5 out of 5 stars

Great service

Great service. Very efficient

13 October 2026
Unprompted review
Dyno-Rod - Plumbing Newcastle and North East logo

Reply from Dyno-Rod - Plumbing Newcastle and North East

Phil Robinson,

We are glad you enjoyed your experience with us. Thank you for your feedback regarding our speedy service.

Dyno-Rod

Rated 5 out of 5 stars

Leak from radiator

Leak from radiator, Carl S. From Dyno Plumbing attended on time, identified location of leak, repaired and check to ensure leak had been fixed. Carl was a lovely friendly chap.

13 October 2026
Unprompted review
Dyno-Rod - Plumbing Newcastle and North East logo

Reply from Dyno-Rod - Plumbing Newcastle and North East

David Rae,

We are delighted to hear that your radiator issue was resolved so promptly and thoroughly. It is wonderful to know that our engineer provided such a friendly service and ensured everything was fully fixed before leaving. Thank you so much for sharing your positive feedback with us!

Dyno-Rod

Rated 5 out of 5 stars

Very efficient

Very efficient, friendly and helpful. Explained clearly what fix was necessary.

12 October 2026
Unprompted review
Dyno-Rod - Plumbing Newcastle and North East logo

Reply from Dyno-Rod - Plumbing Newcastle and North East

Pam,

We appreciate your feedback and are happy to hear that our team communicated the repair process clearly.

Dyno-Rod

Rated 5 out of 5 stars

subcontracted job from BG

Came out to do a subcontracted job from British Gas. Clean, tidy, did the job. Kindly worked around me taking meetings at home. Explained why BG had suggested I have this work done, what it does and how it does it.

8 October 2026
Unprompted review
Dyno-Rod - Plumbing Newcastle and North East logo

Reply from Dyno-Rod - Plumbing Newcastle and North East

Anna Gillings,

We are glad you enjoyed your experience with our service. Thank you for taking the time to share your feedback. We appreciate that our technician was mindful of your work schedule, kept the area neat, and took the extra time to explain the details of the installation.

Dyno-Rod

Rated 5 out of 5 stars

Great service from Dino Plumbing today


Great service from Dino Plumbing today. Jed was extremely thorough, clearly explained what caused the leak, and double-checked everything to give me complete peace of mind.

12 October 2026
Unprompted review
Dyno-Rod - Plumbing Newcastle and North East logo

Reply from Dyno-Rod - Plumbing Newcastle and North East

Chaitra Hegde,

We are delighted to hear about your positive experience with our service. It is wonderful to know that our engineer was so thorough, explained the root cause of the issue clearly, and took the extra time to ensure everything was fully resolved for your peace of mind. We truly appreciate you taking the time to share your kind feedback.

Dyno-Rod

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look