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Dyno-Rod - Plumbing North West Reviews 

252
TrustScore 4.5 out of 5

4.7

Vale Street Works,, Vale Street, BB3 1LP Darwen, Lancashire, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Ben was the lad who came, he was well mannered, new exactly what the problem was and even sorted another problem we had. I purchased an adapter which he advised for my toilet. It is brilliant. It was... See more

Rated 5 out of 5 stars

This service was so easy to access and to use. I was kept informed of the procedure every step of the way and they were v accommodating when I had to change the appointment. Engineer rang before visit... See more

Company replied

Rated 5 out of 5 stars

Absolutely fantastic service at this time of year especially! Prompt, efficient, polite young man - Joseph. Our toilet was blocked - oh dear, what a dreadful job, but Joseph came to the rescue. He... See more

Rated 4 out of 5 stars

Dyno-Rod - Plumbing North West are one of the most efficient, resourceful and professional companies still around today. A problem arose emanating from my drains which nobody sent through BritGas co... See more


Company details

  1. Plumber
  2. Drainage Service

Written by the company

Local experts with 24 hour emergency response across the UK. Wherever and whenever there’s a problem Dyno-Rod fly into action. We offer our services 24/7. Whether it’s your home, your business or industrial premises, we have the expertise and the specialist equipment to fix your problems and get things back to normal.

The Dyno-Rod difference

No call-out charges | Available 24/7, 365 days a year | Local engineers | Fixed price, no obligation quotes | 3-month guarantee

Book a local engineer 24/7 365, at a time that suits you. An expert engineer will arrive with no call-out charge. You'll get a fixed-price, no obligation quote straight away. We'll carry out the work, often on the spot, and give you a 3-month guarantee.

Contact info

  • Vale Street Works,, Vale Street, BB3 1LP, Darwen, Lancashire, United Kingdom

  • 01254 367114

4.7

Excellent

TrustScore 4.5 out of 5

252 reviews

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4.7

All reviews

(252)

8,304 reviews in the last 12 months

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Rated 5 out of 5 stars

Ben was the lad who came

Ben was the lad who came, he was well mannered, new exactly what the problem was and even sorted another problem we had. I purchased an adapter which he advised for my toilet. It is brilliant. It was a pleasure to have him coming to do our jobs.

14 July 2026
Unprompted review
Rated 5 out of 5 stars

The engineer came on time and did a…

The engineer came on time and did a professional job

9 July 2026
Unprompted review
Dyno-Rod - Plumbing North West logo

Reply from Dyno-Rod - Plumbing North West

Dharmadev Appanah,

Thank you for taking the time to review our service. We are extremely proud of what our engineers achieve and will be sure to pass these comments on.
Michael
Dyno-Rod

Rated 5 out of 5 stars

Engineer arrived on time

Engineer arrived on time, carried out excellent repair work. Well pleased...Will not hesitate to use again

7 July 2026
Unprompted review
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Reply from Dyno-Rod - Plumbing North West

Mr Howarth,

We are so pleased to hear about your positive experience and that our engineer carried out excellent repair work. We appreciate your kind words and look forward to assisting you again!

Michael

Rated 5 out of 5 stars

Job well done …young man extremely…

Job well done …young man extremely helpful .

2 July 2026
Unprompted review
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Reply from Dyno-Rod - Plumbing North West

Sandra Caine,

We're delighted to hear that our team member was extremely helpful and that the job was well done. Thank you for your positive feedback; we appreciate it!

Michael

Rated 5 out of 5 stars

Did a brilliant job and was a very pleasant man

Did a brilliant job and was a very pleasant man. Explained job to me before I accepted to go ahead. Left everything clean and tidy after completion of work. Well done Dyno

18 June 2026
Unprompted review
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Reply from Dyno-Rod - Plumbing North West

Nan Clarke,

We're so pleased to hear we did a brilliant job and explained everything clearly before proceeding. Thank you for your kind words!

Dyno-Rod

Rated 5 out of 5 stars

Excellent & efficient service

Excellent & efficient service. The job was done well & care taken. The engineer gave a good explanation of what was done.

12 June 2026
Unprompted review
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Reply from Dyno-Rod - Plumbing North West

Wendy Edmondson,

We are so pleased to hear you had such an excellent and efficient experience with our service. We truly appreciate your kind words.

Dyno-Rod

Rated 5 out of 5 stars

Josh from Dyno Rod came back today 9th…

Josh from Dyno Rod came back today 9th June to put in a new shower and just like his last visit was very Professional and with the same helpful attitude. We really appreciate the effort put in. Thankyou

9 June 2026
Unprompted review
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Reply from Dyno-Rod - Plumbing North West

Thank you for you kind comments. I will pass on the fantastic feedback to Josh.

Thanks,
Michael

Rated 5 out of 5 stars

Got them to fit new shower under two…

Got them to fit new shower under two hours fitted tested all good competitive rates.

3 June 2026
Unprompted review
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Reply from Dyno-Rod - Plumbing North West

We're happy to hear our team provided quick, efficient service at competitive rates. Thank you for your positive feedback!

Dyno-Rod

Rated 5 out of 5 stars

Lovely experience

Lovely experience. Josh is a very polite and helpful engineer.

29 May 2026
Unprompted review
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Reply from Dyno-Rod - Plumbing North West

We are so glad you had a lovely experience with our helpful engineer. We appreciate your positive feedback.

Dyno-Rod

Rated 5 out of 5 stars

This service was easy to use

This service was so easy to access and to use. I was kept informed of the procedure every step of the way and they were v accommodating when I had to change the appointment. Engineer rang before visit and he got here early and waiting outside til the correct time!! Courteous and polite and explained the problem. Was a bit wary of using this service but glad I did.

27 May 2026
Unprompted review
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Reply from Dyno-Rod - Plumbing North West

We appreciate you sharing your positive experience. We're happy to hear our service was easy to access and that we kept you informed. It's great our engineer was courteous and explained the problem.

Dyno-Rod

Rated 2 out of 5 stars

Plumber arrived to look at a dripping…

Plumber arrived to look at a dripping tap, I was quoted £90 for 30 minutes including parts. Plumber could not unscrew the tap and advised that I would need a new tap. I Paid £90 to be told I needed a new tap which is fair enough if they can’t get the screws out. No one rang to follow up and I was given no paperwork. I have rang Dyno myself to see what happens next and if there is a further charge to fit the tap. I have been quoted a further £90 if they fit in 30 minutes or £156 if it goes over, I think £180-£246 for a tap fit with no parts is a bit steep

21 May 2026
Unprompted review
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Reply from Dyno-Rod - Plumbing North West

Vicky Roby,

We appreciate you sharing your experience. We are sorry to hear about the issues you encountered with the tap repair and the subsequent pricing. We understand your concerns regarding the cost and lack of follow-up. We are reviewing your feedback to improve our service and communication processes.

Dyno-Rod

Rated 5 out of 5 stars

Really knowledgable and helpful

Really knowledgable and helpful. Would highly recommend

18 May 2026
Unprompted review
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Reply from Dyno-Rod - Plumbing North West

Laura Bradley,

We are so glad you found our team knowledgeable and helpful. We appreciate your recommendation and positive feedback!

Dyno-Rod

Rated 5 out of 5 stars

Superb qualified engineers Jack and…

Superb qualified engineers Jack and Brandon. Seamless work.Professional throughout. Ambassadors for your company. The first job so good and seamless. I personally asked for them today to return. Again wonderful service Thank you

13 May 2026
Unprompted review
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Reply from Dyno-Rod - Plumbing North West

Kristina Butterworth,

We're happy to hear about your wonderful experiences with our engineers. It's great to know the work was seamless and professional. We appreciate you taking the time to share your feedback.

Dyno-Rod

Rated 5 out of 5 stars

Dyno Rod came as part of my Home…

Dyno Rod came as part of my Home maintenence agreement with British Gas. I only had to wait 2 days for appointment. The Engineer was excellent and carried out the job to perfection. Leaving everything clean and tidy. I'm very happy with the service.

13 April 2026
Unprompted review
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Reply from Dyno-Rod - Plumbing North West

Rose Finn,

We appreciate you sharing your feedback. We're happy to hear that the engineer provided excellent service, completing the job to perfection and leaving everything clean. We're glad you're happy with the service.

Dyno-Rod

Rated 3 out of 5 stars

Communication was terrible both in…

Communication was terrible both in letting us know of likely arrival times and between the two plumbers who attended. The first arrived mid afternoon unannounced but couldn’t carry out the work then apparently but costed it at £156, saying it would be done next morning. We have insurance with D&G so we’re baffled why it should cost anything.

The next plumber arrived next mid afternoon but had no notion of what was needed doing. The absence of communication was very worrying. He could not understand where £156 came from, but in order to not waste another sunny day, I told him to carry on and we’d pay but look for a refund. He did the work successfully.

This was a painful experience merely to get a toilet cistern mended. The last plumber was very frustrated by the lack of prior information in fairness to him.

At the back of all this is D&G who delegate to the appalling and useless Sedgwick. I will be looking elsewhere for plumbing insurance.

8 April 2026
Unprompted review
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Reply from Dyno-Rod - Plumbing North West

Malcolm,

We appreciate you sharing your experience. We're sorry to hear about the communication issues and the confusion regarding the work needed and the initial cost. We'll review this internally to improve our service coordination. Thank you for your feedback.

Dyno-Rod

Rated 4 out of 5 stars

Fine honest and accurate service

Fine honest and accurate service.

Would recommend

7 April 2026
Unprompted review
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Reply from Dyno-Rod - Plumbing North West

Charles Reilly,

We appreciate your recommendation and are happy to hear that you found our service honest and accurate. Thank you for your positive feedback.
Michael
Dyno-Rod

Rated 5 out of 5 stars

The guys who came to fit a pump were…

The guys who came to fit a pump were great. They couldn’t have been more thorough and professional.

13 March 2026
Unprompted review
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Reply from Dyno-Rod - Plumbing North West

Keith,

We're happy to hear that the team who installed the pump were thorough and professional. Thank you for your positive feedback and for taking the time to share.

Michael

Rated 5 out of 5 stars

Would recommend

Would recommend. Very efficient. Very pleasant young man.

12 March 2026
Unprompted review
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Reply from Dyno-Rod - Plumbing North West

Mr Bates,

We appreciate your recommendation and are so glad you found our service efficient and our employee pleasant. Thank you for your positive feedback!

Michael

Rated 5 out of 5 stars

Friendly and professional

When your tap snaps leaving water pouring out and you need a fast solution, they came and installed a new tap and it was fantastic value for money. Pleasant and professional. Thank you.

7 March 2026
Unprompted review
Dyno-Rod - Plumbing North West logo

Reply from Dyno-Rod - Plumbing North West

Graham Hickey,

We appreciate you sharing your experience. We're happy to hear that we provided a fast solution and fantastic value for money when we installed your new tap. Thank you!

Michael

Rated 5 out of 5 stars

Good work and good service 👍.

Good work and good service 👍.

1 March 2026
Unprompted review
Dyno-Rod - Plumbing North West logo

Reply from Dyno-Rod - Plumbing North West

wayne patrick skelton,

We are happy to learn that you received good work and service. We appreciate you taking the time to leave us this positive feedback.

Michael

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