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Dyno-Rod - Plumbing North West Reviews 

261
TrustScore 5 out of 5

4.8

Vale Street Works,, Vale Street, BB3 1LP Darwen, Lancashire, GB


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Rated 5 out of 5 stars

I needed a leak fixing on a dripping tap quite urgently…the lady I spoke to was very positive and arranged a visit quickly taking note of times that suited us…the engineer did a good job but we found... See more

Company replied

Rated 5 out of 5 stars

Easy to book an appointment, notified well in advance of plumbers arrival time.plumber was polite , knew what needed to be done and was able to offer a range of options to replace our faulty tap. When... See more

Company replied

Rated 5 out of 5 stars

The plumber was extremely helpful and good at his job - very nice lad 👏 My only gripe was that when I took out Care with British gas they didn't inform me about the extra cost of the replacement pump... See more

Company replied

Rated 4 out of 5 stars

Dyno-Rod - Plumbing North West are one of the most efficient, resourceful and professional companies still around today. A problem arose emanating from my drains which nobody sent through BritGas co... See more


Company details

  1. Plumber
  2. Drainage Service

Written by the company

Local experts with 24 hour emergency response across the UK. Wherever and whenever there’s a problem Dyno-Rod fly into action. We offer our services 24/7. Whether it’s your home, your business or industrial premises, we have the expertise and the specialist equipment to fix your problems and get things back to normal.

The Dyno-Rod difference

No call-out charges | Available 24/7, 365 days a year | Local engineers | Fixed price, no obligation quotes | 3-month guarantee

Book a local engineer 24/7 365, at a time that suits you. An expert engineer will arrive with no call-out charge. You'll get a fixed-price, no obligation quote straight away. We'll carry out the work, often on the spot, and give you a 3-month guarantee.

Contact info

  • Vale Street Works,, Vale Street, BB3 1LP, Darwen, Lancashire, United Kingdom

  • 01254 367114

4.8

Excellent

TrustScore 5 out of 5

261 reviews

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4.8

All reviews

(261)

8,026 reviews in the last 12 months

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Rated 5 out of 5 stars

Great customer service

I needed a leak fixing on a dripping tap quite urgently…the lady I spoke to was very positive and arranged a visit quickly taking note of times that suited us…the engineer did a good job but we found a complication which caused me to ring them on Saturday morning …they were out to check within hours and back again to deal with the developing situation, identifying and dealing with what turned out to be a more complicated issue. Everyone was understanding, courteous and genuinely focussed on helping us solve the problem even though it took more visits and checks….definitely my go to firm from now on!!!

19 August 2026
Unprompted review
Dyno-Rod - Plumbing North West logo

Reply from Dyno-Rod - Plumbing North West

ann maguire,

We are so pleased to hear about your positive experience with our service. It's wonderful that our team was able to arrange a visit quickly and that our engineer did a good job. We're glad we could promptly address the developing and more complicated issue, and that everyone was understanding and focused on helping you. Thank you for making us your go-to firm!

Michael
Dyno-Rod

Rated 5 out of 5 stars

Excellent knowledge and work from the…

Excellent knowledge and work from the young man. Tidy and clean working. Well done. Hi 2@

21 August 2026
Unprompted review
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Reply from Dyno-Rod - Plumbing North West

David Scales,

We're delighted to hear about your positive experience with our team. We appreciate you acknowledging their excellent knowledge, tidy work, and dedication. Thank you for your wonderful feedback!

Michael
Dyno-Rod

Rated 5 out of 5 stars

Josh from dynorod

Josh from dynorod , he is a top reliable professional respectable employee, he is a huge credit , thank you for fixing my leaking pipes and leaving the place 💯 perfect

17 August 2026
Unprompted review
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Reply from Dyno-Rod - Plumbing North West

Poppy,

We're delighted to hear about your excellent experience with our plumbing service. We appreciate your kind words about the professional and reliable service provided, and that your leaking pipes were fixed perfectly.

Michael
Dyno-Rod

Rated 5 out of 5 stars

Wore shoes covers from the start

Wore shoes covers from the start. Staff phoned to state a time. Got the job done efficiently with it being a small job. Average price.

13 August 2026
Unprompted review
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Reply from Dyno-Rod - Plumbing North West

Customer,

We're so glad to hear our team was efficient and respectful of your home, even for a small job. Thank you for your kind words!

Michael
Dyno-Rod

Rated 5 out of 5 stars

Efficient friendly

Efficient friendly. Went above and beyond. Good job done

10 August 2026
Unprompted review
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Reply from Dyno-Rod - Plumbing North West

Mr David Foster,

We are so pleased to hear that our team was efficient and friendly, and went above and beyond to get the job done well. Your feedback is greatly appreciated!

Michael
Dyno-Rod

Rated 5 out of 5 stars

Immediate, seamless and reliable solution to an urgent problem

I had a massive issue with the previous contractor abandoning the work soon after they started, but after collecting advance payments. Dyno-Rod came immediately and resolved the most urgent issues, and then, after a thorough diagnostic and quotation process, they came back to finish the project, including groundworks, plumbing, dealing with UU, cleaning, and more. At first, it was confusing for me to understand their website and hours to call, since there are multiple locations, but eventually I was informed how it works and the right phone numbers and people to contact. Once we had the quotation in place, the rest was very smooth: they came on time as planned on the agreed date, and finished on time and within the original budget. This was a private job, not related to insurance. I wish I had found them sooner!

After the first initial big project, I also used their website to book another small job, and again, they came to quote it as planned, and it was all solved the next morning, even when it wasn't urgent.

Definitely, I will keep calling this company for the range of services they offer. Thank you Dyno-Rod, and especially Andy.

27 July 2026
Unprompted review
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Reply from Dyno-Rod - Plumbing North West

Gabriela Lemoine,

We are so pleased to hear about your positive experience with our services, especially after the initial difficulties you faced with a previous contractor. It's wonderful to know that we were able to step in and resolve your urgent issues promptly. We appreciate your feedback regarding our website and initial contact process; we are always looking for ways to improve clarity for our customers. We are delighted that once the quotation was in place, the rest of your project, including groundwork, plumbing, and dealing with the utility company, proceeded smoothly and within budget. We are also glad we could assist with your subsequent smaller job so efficiently. We truly value your continued trust in our company for a range of services.

Michael
Dyno-Rod

Rated 5 out of 5 stars

The plumber was extremely helpful and…

The plumber was extremely helpful and good at his job - very nice lad 👏 My only gripe was that when I took out Care with British gas they didn't inform me about the extra cost of the replacement pump! This should be emphasized on selling the product and needs addressing thanks!

29 July 2026
Unprompted review
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Reply from Dyno-Rod - Plumbing North West

Mrs ANNE CARTER,

We're delighted to hear about your positive experience with the plumber and their excellent work. We also appreciate you bringing the feedback regarding the communication about the replacement pump cost to our attention. We will certainly address this internally.

Michael
Dyno-Rod

Rated 5 out of 5 stars

Blocked toilet

Home housing contacted you today,young lad came out very friendly and polite, very knowledgeable after a while he got my toilet and drains unblocked,one happy customer

25 July 2026
Unprompted review
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Reply from Dyno-Rod - Plumbing North West

Mrs Christine Forste,

We're delighted to hear about your excellent experience with our service. We appreciate your kind words about the friendly, polite, and knowledgeable service provided when unblocking your toilet and drains.

Michael
Dyno-Rod

Rated 5 out of 5 stars

Good experience

Easy to book an appointment, notified well in advance of plumbers arrival time.plumber was polite , knew what needed to be done and was able to offer a range of options to replace our faulty tap. When the tap and parts for two other taps arrived (within two days of the initial visit) we were immediately notified and a further visit arranged. The jobs were quickly and efficiently executed with no mess.

15 July 2026
Unprompted review
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Reply from Dyno-Rod - Plumbing North West

Chris and Edd,

We're delighted to hear about your positive experience, from the ease of booking to the efficient execution of the job. It's great to know our team was polite and offered clear options. We appreciate your kind words.
Michael
Dyno-Rod

Rated 5 out of 5 stars

Ben was the lad who came

Ben was the lad who came, he was well mannered, new exactly what the problem was and even sorted another problem we had. I purchased an adapter which he advised for my toilet. It is brilliant. It was a pleasure to have him coming to do our jobs.

14 July 2026
Unprompted review
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Reply from Dyno-Rod - Plumbing North West

Lorraine Pendlebury,

We're delighted to hear about your positive experience with the service provided. It's wonderful to know the issue was identified and resolved efficiently, and that you're pleased with the adapter. Thank you for your kind words!

Michael
Dyno-Rod

Rated 5 out of 5 stars

The engineer came on time and did a…

The engineer came on time and did a professional job

9 July 2026
Unprompted review
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Reply from Dyno-Rod - Plumbing North West

Dharmadev Appanah,

Thank you for taking the time to review our service. We are extremely proud of what our engineers achieve and will be sure to pass these comments on.
Michael
Dyno-Rod

Rated 5 out of 5 stars

Engineer arrived on time

Engineer arrived on time, carried out excellent repair work. Well pleased...Will not hesitate to use again

7 July 2026
Unprompted review
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Reply from Dyno-Rod - Plumbing North West

Mr Howarth,

We are so pleased to hear about your positive experience and that our engineer carried out excellent repair work. We appreciate your kind words and look forward to assisting you again!

Michael

Rated 5 out of 5 stars

Job well done …young man extremely…

Job well done …young man extremely helpful .

2 July 2026
Unprompted review
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Reply from Dyno-Rod - Plumbing North West

Sandra Caine,

We're delighted to hear that our team member was extremely helpful and that the job was well done. Thank you for your positive feedback; we appreciate it!

Michael

Rated 5 out of 5 stars

Did a brilliant job and was a very pleasant man

Did a brilliant job and was a very pleasant man. Explained job to me before I accepted to go ahead. Left everything clean and tidy after completion of work. Well done Dyno

18 June 2026
Unprompted review
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Reply from Dyno-Rod - Plumbing North West

Nan Clarke,

We're so pleased to hear we did a brilliant job and explained everything clearly before proceeding. Thank you for your kind words!

Dyno-Rod

Rated 5 out of 5 stars

Excellent & efficient service

Excellent & efficient service. The job was done well & care taken. The engineer gave a good explanation of what was done.

12 June 2026
Unprompted review
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Reply from Dyno-Rod - Plumbing North West

Wendy Edmondson,

We are so pleased to hear you had such an excellent and efficient experience with our service. We truly appreciate your kind words.

Dyno-Rod

Rated 5 out of 5 stars

Josh from Dyno Rod came back today 9th…

Josh from Dyno Rod came back today 9th June to put in a new shower and just like his last visit was very Professional and with the same helpful attitude. We really appreciate the effort put in. Thankyou

9 June 2026
Unprompted review
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Reply from Dyno-Rod - Plumbing North West

Thank you for you kind comments. I will pass on the fantastic feedback to Josh.

Thanks,
Michael

Rated 5 out of 5 stars

Got them to fit new shower under two…

Got them to fit new shower under two hours fitted tested all good competitive rates.

3 June 2026
Unprompted review
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Reply from Dyno-Rod - Plumbing North West

We're happy to hear our team provided quick, efficient service at competitive rates. Thank you for your positive feedback!

Dyno-Rod

Rated 5 out of 5 stars

Lovely experience

Lovely experience. Josh is a very polite and helpful engineer.

29 May 2026
Unprompted review
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Reply from Dyno-Rod - Plumbing North West

We are so glad you had a lovely experience with our helpful engineer. We appreciate your positive feedback.

Dyno-Rod

Rated 5 out of 5 stars

This service was easy to use

This service was so easy to access and to use. I was kept informed of the procedure every step of the way and they were v accommodating when I had to change the appointment. Engineer rang before visit and he got here early and waiting outside til the correct time!! Courteous and polite and explained the problem. Was a bit wary of using this service but glad I did.

27 May 2026
Unprompted review
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Reply from Dyno-Rod - Plumbing North West

We appreciate you sharing your positive experience. We're happy to hear our service was easy to access and that we kept you informed. It's great our engineer was courteous and explained the problem.

Dyno-Rod

Rated 2 out of 5 stars

Plumber arrived to look at a dripping…

Plumber arrived to look at a dripping tap, I was quoted £90 for 30 minutes including parts. Plumber could not unscrew the tap and advised that I would need a new tap. I Paid £90 to be told I needed a new tap which is fair enough if they can’t get the screws out. No one rang to follow up and I was given no paperwork. I have rang Dyno myself to see what happens next and if there is a further charge to fit the tap. I have been quoted a further £90 if they fit in 30 minutes or £156 if it goes over, I think £180-£246 for a tap fit with no parts is a bit steep

21 May 2026
Unprompted review
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Reply from Dyno-Rod - Plumbing North West

Vicky Roby,

We appreciate you sharing your experience. We are sorry to hear about the issues you encountered with the tap repair and the subsequent pricing. We understand your concerns regarding the cost and lack of follow-up. We are reviewing your feedback to improve our service and communication processes.

Dyno-Rod

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