Used Dyno-Rod through my British Gas plumbing cover for a leaking bathroom tap and bath overflow leak. Easy booking system through BG account. Kept fully informed via text of expected arrival times... See more
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Location
Switch locationUnit 7 Maritime Court, Bedwas House Industrial Estate, CF83 8HU Bedwas, Caerphilly, GB
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See what reviewers are saying
Booked for a plumber after toilet cistern developed a snall leak on Saturday. Appointment was for Monday. We were kept informed of our appointment and that we could cancel without penalty. Plumber gav... See more
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I had a phone call advising me of the plumber’s arrival. He diagnosed the problem, gave me an estimate and completed the work quickly and efficiently. I received a telephone call to make payment and... See more
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I’ve had 3 visits from Dyno-Rod in 4 days! Water leaking through floorboards was finally traced to a cistern with multiple issues. All the guys have been lovely, efficient and polite. Last plumber arr... See more
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Company details
- Plumber
- also in
- Drainage Service
Written by the company
Local experts with 24 hour emergency response across the UK. Wherever and whenever there’s a problem Dyno-Rod fly into action. We offer our services 24/7. Whether it’s your home, your business or industrial premises, we have the expertise and the specialist equipment to fix your problems and get things back to normal.
The Dyno-Rod difference
No call-out charges | Available 24/7, 365 days a year | Local engineers | Fixed price, no obligation quotes | 3-month guarantee
Book a local engineer 24/7 365, at a time that suits you. An expert engineer will arrive with no call-out charge. You'll get a fixed-price, no obligation quote straight away. We'll carry out the work, often on the spot, and give you a 3-month guarantee.
Contact info
Unit 7 Maritime Court, Bedwas House Industrial Estate, CF83 8HU, Bedwas, Caerphilly, United Kingdom
- 02920 003955
4.8
Excellent
611 reviews
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The plumber was polite and professional…
The plumber was polite and professional through the time he was on site. He thoroughly investigated the problem, did some tests and found no obvious faults in the house plumbing. I do hope the issue has gone away! The plumber did everything he could to find the leak in a difficult area of the house so every effort was made to find the source. At the moment we are putting it down as just one of the things! Time will tell! Thoroughly recommend for patience and effort.
25 September 2025
Unprompted review
Reply from Dyno-Rod - Plumbing South Wales
Thank you for taking the time to leave us a 5-star review.
We are delighted to hear that our customer service was able to meet your expectations.
Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us.
We hope you would consider using Dyno-Rod Plumbing South Wales again should the need arise.
Professional and reliable
Had 2 plumbers come on consecutive days to repair a burst pipe . The first detected the leek and made everything safe and talked me through the whole process as it was late he isolated the leek so I could still have water until the next day when his college came and repaired the leek. Both were very polite and considerate and very professional. I would highly recommend dyno Rod
24 September 2025
Unprompted review
Reply from Dyno-Rod - Plumbing South Wales
Hi Lesley,
Thank you for taking the time to leave us a 5-star review.
We are delighted to hear that our customer service was able to meet your expectations.
Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us.
We hope you would consider using Dyno-Rod Plumbing South Wales again should the need arise.
Excellent service very prompt
Excellent service very prompt, chris the engineer was very friendly and resolved the issue quickly👍
22 September 2025
Unprompted review
Reply from Dyno-Rod - Plumbing South Wales
Hi Rich,
Thank you for taking the time to leave us a 5-star review.
We are delighted to hear that our customer service was able to meet your expectations.
Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us.
We hope you would consider using Dyno-Rod Plumbing South Wales again should the need arise.
Reply from Dyno-Rod - Plumbing South Wales
Hi Rebecca,
Thank you for taking the time to leave us a 5-star review.
We are delighted to hear that our customer service was able to meet your expectations.
Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us.
We hope you would consider using Dyno-Rod Plumbing South Wales again should the need arise.
Cold water pipe burst in bathroom sink
Cold water pipe burst in bathroom sink. Waited nearly 4 hours for a young lad to come and tighten a bit with a screwdriver and advised me to be careful how I turn the one tap.as it could leak again. Absolutely furious with the so called home emergency service. I will be ringing Hastings Monday and if I do not get a new pipe fitted my policy will be cancelled.
20 September 2025
Unprompted review
Reply from Dyno-Rod - Plumbing South Wales
Dear Dawn,
We're really sorry to hear that your experience fell short of our usual standards. We are working to the terms and conditions laid out by your insurer.
Your feedback is invaluable, and we totally understand your frustration.
We'd love to have the opportunity to touch base through email at enquiries@dyno-plumbing.wales and help resolve your concerns?
Thank you,
Carl Phillips
Would recommend!
Really great. Came back numerous times to try to sort issue. Joe was really helpful and explained everything as he tried to sort out the problem. Definitely recommend.
18 September 2025
Unprompted review
Reply from Dyno-Rod - Plumbing South Wales
Hi Alison,
Thank you for taking the time to leave us a 5-star review.
We are delighted to hear that our customer service was able to meet your expectations.
Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us.
We hope you would consider using Dyno-Rod Plumbing South Wales again should the need arise.
Positive Experience
Engineer 10 from Caerphilly office Lee was wonderful. Had such a positive attitude and was able to find and fix our mystery leak within 2 hours. He also gave us a lot of advice about other improvements that were necessary.
11 September 2025
Unprompted review
Reply from Dyno-Rod - Plumbing South Wales
Hi Naomi,
Thank you for taking the time to leave us a 5-star review.
We are delighted to hear that our customer service was able to meet your expectations.
Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us.
We hope you would consider using Dyno-Rod Plumbing South Wales again should the need arise.
Customer consideration
The plumbing engineers arrived on the day scheduled. They talked through details of the job before commencing work and explained each step. As the householder I was given the opportunity to ask questions and felt my views were respected. They demonstrated consideration within my property by respecting furnishings (removing footwear pre - laying carpet protector etc). The rooms involved in the job were cleared of debris on completion and everything safely put back in place. The 2 engineers were polite, well mannered and cheerful throughout the day, I felt comfortable and at ease. Before leaving the engineers made sure the job was successfully completed and that as the house holder I was satisfied with all the work done. 'Well done' Dynorod'!
10 September 2025
Unprompted review
Reply from Dyno-Rod - Plumbing South Wales
Hi Marilyn,
Thank you for taking the time to leave us a 5-star review.
We are delighted to hear that our customer service was able to meet your expectations.
Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us.
We hope you would consider using Dyno-Rod Plumbing South Wales again should the need arise.
Would recommend Dyno Rod to anyone
Would recommend Dyno Rod to anyone, turned up on time, great bunch of workers and workmanship topclass. Cleaned up after themselves leaving my home back to normal.
9 September 2025
Unprompted review
Reply from Dyno-Rod - Plumbing South Wales
Hi Antony,
Thank you for taking the time to leave us a 5-star review.
We are delighted to hear that our customer service was able to meet your expectations.
Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us.
We hope you would consider using Dyno-Rod Plumbing South Wales again should the need arise.
Excellent 👌
9 September 2025
Unprompted review
Reply from Dyno-Rod - Plumbing South Wales
Hi Andrew,
Thank you for taking the time to leave us a 5-star review.
We are delighted to hear that our customer service was able to meet your expectations.
Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us.
We hope you would consider using Dyno-Rod Plumbing South Wales again should the need arise.
Great service
Directed to Dyno via. an insurance claim for a major overnight water leak, which meant we had to turn the mains supply off completely. Dyno turned up far earlier than expected, especially so given it was a weekend. We needed some pipes and connections replaced, the plumber had all parts available in the van and it was all sorted within about an hour of arriving. Friendly guy who did the job, highly recommended
6 September 2025
Unprompted review
Reply from Dyno-Rod - Plumbing South Wales
Thank you for taking the time to leave us a 5-star review.
We are delighted to hear that our customer service was able to meet your expectations.
Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us.
We hope you would consider using Dyno-Rod Plumbing South Wales again should the need arise.
Very professional from the initial call…
Very professional from the initial call to completion
Great ambassador for your company
4 September 2025
Unprompted review
Reply from Dyno-Rod - Plumbing South Wales
Hi Nicholas,
Thank you for taking the time to leave us a 5-star review.
We are delighted to hear that our customer service was able to meet your expectations.
Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us.
We hope you would consider using Dyno-Rod Plumbing South Wales again should the need arise.
Effective efficient great service Kion…
Effective efficient great service Kion was a very friendly and professional service person respectful of my home and very tidy in his work
3 September 2025
Unprompted review
Reply from Dyno-Rod - Plumbing South Wales
Hi Pauline,
Thank you for taking the time to leave us a 5-star review.
We are delighted to hear that our customer service was able to meet your expectations.
Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us.
We hope you would consider using Dyno-Rod Plumbing South Wales again should the need arise.
Professional job
Quick response the plumber was very professional explained everything from start to finish and checked for any leaks afterwards well pleased highly recommended
1 September 2025
Unprompted review
Reply from Dyno-Rod - Plumbing South Wales
Hi Denis,
Thank you for taking the time to leave us a 5-star review.
We are delighted to hear that our customer service was able to meet your expectations.
Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us.
We hope you would consider using Dyno-Rod Plumbing South Wales again should the need arise.
Dyno-Rod were very quick at responding
Dyno-Rod were very quick at responding, the plumber was very helpful and understanding of our situation, they managed to sort everything out for us before leaving and made sure everything was safe and secure. I would highly recommend them to anyone. Thank you
22 August 2025
Unprompted review
Reply from Dyno-Rod - Plumbing South Wales
Hi Nicola,
Thank you for taking the time to leave us a 5-star review.
We are delighted to hear that our customer service was able to meet your expectations.
Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us.
We hope you would consider using Dyno-Rod Plumbing South Wales again should the need arise.
Crested more of an issue than was needed and ignored instructions
Called hadting home emergency in all fairness very quick reply from dyno rod.
When i describe the issue i said it was a drop contained into a bucket. All the plimber needed to do was tighten one nut. He said that he was not allowed and woukd cut and cap the pipe. I told him not to and to leave it as is. He lied and said it was alreawy done. My daughter was there and he only started after our phone conversation just ignored me and cut the pipe. A tually creating more damage than was necessary. Ridiculous will never use dyno rod again for anything n commun sense or respect
22 August 2025
Unprompted review
Reply from Dyno-Rod - Plumbing South Wales
Dear Pascal,
We're really sorry to hear that your experience fell short of our usual standards.
Your feedback is invaluable, and we totally understand your frustration. As we were appointed by your insurance company we needed to work to the T&C's that they set with is isolation rather than a repair.
We'd love to have the opportunity to touch base through email at enquiries@dyno-plumbing.wales and help resolve your concerns?
Thank you,
Carl Phillips Director
Excellent and efficient service…
Turned up within an hour of the phone call, quickly identified and resolved the issue
20 August 2025
Unprompted review
Reply from Dyno-Rod - Plumbing South Wales
Hi Andrew,
Thank you for taking the time to leave us a 5-star review.
We are delighted to hear that our customer service was able to meet your expectations.
Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us.
We hope you would consider using Dyno-Rod Plumbing South Wales again should the need arise.
Excellent speedy service
4 August 2025
Unprompted review
Reply from Dyno-Rod - Plumbing South Wales
Thank you for taking the time to leave us a 5-star review.
We are delighted to hear that our customer service was able to meet your expectations.
Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us.
We hope you would consider using Dyno-Rod Plumbing South Wales again should the need arise.
Kaidean and Marcus
Kaidean and Marcus, have visited my home twice this year the last time was 19/06, working on a new water supply. They are so nice, polite,tidy and explain everything. Their work ethics and quality of work is excellent. Thank you both.
19 June 2025
Unprompted review
Reply from Dyno-Rod - Plumbing South Wales
Hi Michelle,
Thank you for taking the time to leave us a 5-star review.
We are delighted to hear that our customer service was able to meet your expectations.
Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us.
We hope you would consider using Dyno-Rod Plumbing South Wales again should the need arise.
Efficient and experienced- Work carried…
Efficient and experienced- Work carried out was first class. Help and advice was gratefully received
30 July 2025
Unprompted review
Reply from Dyno-Rod - Plumbing South Wales
Hi Alan,
Thank you for taking the time to leave us a 5-star review.
We are delighted to hear that our customer service was able to meet your expectations.
Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us.
We hope you would consider using Dyno-Rod Plumbing South Wales again should the need arise.
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