Banner for Dyno-Rod - Plumbing Staffordshire

Dyno-Rod - Plumbing Staffordshire Reviews 

206
TrustScore 4.5 out of 5

4.4

Blackroc Building, Unit 2, Drummond Road, Astonfields Ind Estate, ST16 3HJ Stafford, Staffordshire, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Not only did the Dyno crew fix the water leak on my driveway, they ensured all wet clay was disposed of and replaced first with sand, to blanket my water pipe, and then 20 sacks of soft sandy gravel t... See more

Rated 5 out of 5 stars

JOB WELL DONE Lee was very helpful since the first call to stop the leak which developed to be from a tank that was as old as the earth itself. He measured the tank and came back with his colleagu... See more

Rated 5 out of 5 stars

Well I can't believe today, firstly Dino rod came out to do a repair through British gas which was great thanks. I just happened to say to the man from there do you fit toilets, he said we cer... See more

Rated 5 out of 5 stars

Had a few issues that required attention. A leaking bath mixer tap and two toilet cisterns that hissed when flushed, taking longer than usual to fill up. Tried to get a local plumber but they class t... See more

Company replied


Company details

  1. Plumber
  2. Drainage Service

Written by the company

Local experts with 24 hour emergency response across the UK. Wherever and whenever there’s a problem Dyno-Rod fly into action. We offer our services 24/7. Whether it’s your home, your business or industrial premises, we have the expertise and the specialist equipment to fix your problems and get things back to normal.

The Dyno-Rod difference

No call-out charges | Available 24/7, 365 days a year | Local engineers | Fixed price, no obligation quotes | 3-month guarantee

Book a local engineer 24/7 365, at a time that suits you. An expert engineer will arrive with no call-out charge. You'll get a fixed-price, no obligation quote straight away. We'll carry out the work, often on the spot, and give you a 3-month guarantee.

Contact info

  • Blackroc Building, Unit 2, Drummond Road, Astonfields Ind Estate, ST16 3HJ, Stafford, Staffordshire, United Kingdom

  • 0133 289 7819

4.4

Excellent

TrustScore 4.5 out of 5

206 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(206)

8,381 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Dyno solved my water leak problem

Not only did the Dyno crew fix the water leak on my driveway, they ensured all wet clay was disposed of and replaced first with sand, to blanket my water pipe, and then 20 sacks of soft sandy gravel tho keep the hole firm. British Gas’s Dyno also kept me informed by phone and text. I didn’t know Dyno tackled such a variety of jobs, so many thanks to the company and the crew.

10 August 2026
Unprompted review
Rated 5 out of 5 stars

Well I can't believe today

Well I can't believe today, firstly Dino rod came out to do a repair through British gas which was great thanks.
I just happened to say to the man from there do you fit toilets, he said we certainly do just give them a ring.
I gave them a ring, they said someone could come out today to give a quote for the job, which was to swop a old toilet new toilet system over.
They came out and said I can do it now for you or make an appointment for another day so you can get some more quotes.
He said the price was £97 an hour plus parts if required, I said just go for it please.
About 45 minutes later job done, it wasn't straightforward, he had a challenge of the waste pipes not lining up due to the angle from toilet to waste pipe outlet which would have left a big gap at the back of the system but he did it flush to wall.
Great job £97, who could complain about that, he even put an inline turn off screw in incase of any problems so we can turn the inlet water off and still keep the rest of water running around the house.
Let's hope I'm not jumping the gun but a great efficient job and a nice bloke to.
Thanks Dino rod

30 July 2026
Unprompted review
Rated 5 out of 5 stars

JOB WELL DONE

JOB WELL DONE
Lee was very helpful since the first call to stop the leak which developed to be from a tank that was as old as the earth itself.
He measured the tank and came back with his colleague to install. Took the old galvanised tank out of the property and installed a plastic, more efficient one. Neat work no mess. I can recommend them and 5 stars from me.

29 July 2026
Unprompted review
Rated 5 out of 5 stars

A JOB WELL DONE

Victor arrived on time and eventually resolved our problem which turned out to be a more involved job than anticipated.
He was efficient and polite and worked constantly whilst undertaking the work.
Thanks for a job well done.

16 June 2026
Unprompted review
Rated 1 out of 5 stars

Absolutely useless Unreliable

Absolutely useless service provided by Dynorod. We had leaking from bath tub . Plumber comes in says no issues with plumbing just needs sealant around bathtub NOT HIS JOB and goes away charging nearly £100. What a ridiculous excuse. This is a Plumber job to seal everything

30 May 2026
Unprompted review
Rated 5 out of 5 stars

Excellent friendly people the both…

Excellent friendly people the both people who visited our home are really nice, Matt the the man who who fitted our tap did an excellent job explaining what he needed to do and there was next to no mess very happy thank you.

22 May 2026
Unprompted review
Rated 5 out of 5 stars

Plumbing services

Called these guys out after I had water pouring out of a bathroom pipe they came with in an hour they got the problem sorted out very quickly. the plumber was also very good and friendly attitude so wouldn't hesitate to use them again

19 April 2026
Unprompted review
Rated 3 out of 5 stars

Exorbitant hourly rate.

I needed a bath tap replaced and purchased its replacement. In the past, when I have used Dyno rod, they have come around the same day. On this occasion, I had to wait a week. When the plumber arrived, he told me what the hourly rate was. Last time around, it was £90 if I recall correctly. A bit pricey but often you cannot get a local plumber to do the work. This time around, a few months on from the last call out, £165 an hour! As for the job itself, it took the plumber 10 minutes to do the work. I have no issues over the quality of the work, just the price. Hence my reduced rating. Memo to self; find a new plumber or learn to do it myself!

9 April 2026
Unprompted review
Rated 5 out of 5 stars

Seized Stop Tap

Asked Dyno Plumbing to replace and move the location of a seized stop tap. They came out to provide a quote the same day and the plumber that attended stayed and completed the work in under a hour. I was very impressed with the service and cost.

20 February 2026
Unprompted review
Dyno-Rod - Plumbing Staffordshire logo

Reply from Dyno-Rod - Plumbing Staffordshire

Steven Goodall,

We're happy to hear that we could promptly provide a quote and complete the stop tap replacement and relocation so quickly. We appreciate your positive feedback regarding our service and cost.

Dyno-Rod

Rated 5 out of 5 stars

Plumber was very helpful and agreed a…

Plumber was very helpful and agreed a solution to the issue. Arrived on time and fitted to waste pipes in good time.

28 January 2026
Unprompted review
Dyno-Rod - Plumbing Staffordshire logo

Reply from Dyno-Rod - Plumbing Staffordshire

Martin,

We appreciate you sharing your positive experience! We're happy to hear that the plumbing solution was helpful and completed promptly and efficiently.

Dyno-Rod

Rated 1 out of 5 stars

As a complete experience I would not…

As a complete experience I would not recommend this company .i would however thank the poor plumber Sam who got sent back repeatedly ill equipped to do the job. What turned out to be a simple leak on screw part of a tap took 5 visits 3 plumbers and a mistake of a hole knocked through the ceiling. I have employed my own plumber who found the problem with half an hour. Sam however did a great job trying to fix the mess

31 December 2025
Unprompted review
Dyno-Rod - Plumbing Staffordshire logo

Reply from Dyno-Rod - Plumbing Staffordshire

Linda Norcross,

We appreciate you bringing this to our attention. We're sorry to hear about the multiple visits and resulting damage. We'll review this situation to learn how to improve our service and prevent similar issues in the future. We appreciate your kind words regarding the plumber's efforts.

Best wishes
Emma
Dyno-Rod

Rated 5 out of 5 stars

They replaced the flush mechanism on my…

They replaced the flush mechanism on my toilet very efficiently. I appreciated they explained what they needed to do and were very tidy. This is the second time I’ve used Dynamic-Rod and would use them again.

2 December 2025
Unprompted review
Dyno-Rod - Plumbing Staffordshire logo

Reply from Dyno-Rod - Plumbing Staffordshire

Je,

We appreciate you sharing your positive experience! We're happy to hear that the flush mechanism replacement was efficient, tidy, and clearly explained. We value your repeat business and look forward to helping you again.

Best wishes
Emma
Dyno-Rod

Rated 1 out of 5 stars

Fitter was inconsiderate and rude

Fitter was inconsiderate and rude. He lost a grub screw which I have had to fit myself as I wasn't prepared to wait In all afternoon for something which was the fitter's fault.
It took a month and several phone calls to finally get the grub screw sent here!! Very poor service.

1 October 2025
Unprompted review
Rated 5 out of 5 stars

Punctual and quick resolution

Punctual and quick resolution. Clive knows his stuff and is a great guy!

9 October 2025
Unprompted review
Dyno-Rod - Plumbing Staffordshire logo

Reply from Dyno-Rod - Plumbing Staffordshire

Consumer,

We appreciate you taking the time to share your positive experience! We are so glad that the resolution was quick and effective for you.

Best wishes
Emma
Dyno-Rod

Rated 5 out of 5 stars

Needed a job done quickly when nobody else wanted the work

Had a few issues that required attention. A leaking bath mixer tap and two toilet cisterns that hissed when flushed, taking longer than usual to fill up. Tried to get a local plumber but they class this work as fill in jobs when they have nothing on. As wanted it fixed rather than to have to wait around indefinitely, I rang dyno rod and the issues were fixed the same day within minutes at a reasonable price.

29 September 2025
Unprompted review
Dyno-Rod - Plumbing Staffordshire logo

Reply from Dyno-Rod - Plumbing Staffordshire

David Slater,

We're happy to hear that we could promptly resolve the bath mixer tap and toilet cistern issues. We appreciate you choosing us and are glad the work was completed quickly and at a reasonable price. Thank you for your feedback.

Best wishes
Emma
Dyno-Rod

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look