Excellent service from Dyno-Rod Surrey today. They replaced a drain cover and fitted a frame efficiently and quickly, they cleared away all debris. We’re extremely polite and courteous. Would highly r... See more

Location
Switch locationUnit 1a, The Summit Centre, Hanworth Road, TW16 5DB Sunbury, GB
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Excellent service. Polite, thorough engineer. Cleared and cleaned up area under kitchen sink and kitchen floor. It was a difficult unblocking of the waste pipe as the blockage was some distance along... See more
Company replied
Easy to book and the man who attended was great - charming, efficient, polite, knowledgable and considerate. Only negatives were timings - booked for between 1 and 6 then advised visit would be b... See more
Company replied
Matthew was very professional and efficient. He called to let me know he was on the way. He explained aspects of the task to me and tidied up afterwards. I would definitely recommend. Thank you.
Company details
Written by the company
Local experts with 24 hour emergency response across the UK. Wherever and whenever there’s a problem Dyno-Rod fly into action. We offer our services 24/7. Whether it’s your home, your business or industrial premises, we have the expertise and the specialist equipment to fix your problems and get things back to normal.
The Dyno-Rod difference
No call-out charges | Available 24/7, 365 days a year | Local engineers | Fixed price, no obligation quotes | 3-month guarantee
Contact info
Unit 1a, The Summit Centre, Hanworth Road, TW16 5DB, Sunbury, United Kingdom
- 0193 280 7478
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Very professional and efficient
Friendly, efficient and very professional service. Daniel clearly explained what was needed and was helpful and polite.

Reply from Dyno-Rod - Surrey
Outside Drain Blocked
1st contact 10.30 on a Sunday morning. Job booked in to clear our outside drain for later the same day. Engineer turned up around 4pm and job all completed in 30 minutes. Really great job, all drains now working as they should. Highly recommend.

Reply from Dyno-Rod - Surrey
Hi Dyno-Rod service Team
Hi Dyno-Rod service Team
I am writing to express my sincere appreciation for your prompt assistance in clearing our clogged bath, Toilet and Sink on Friday 22/05/26. This is the second time I used Dyno-Rod and I believe Daniel Came before to our property when we had the same issue on 30/04/26 and cleared the clogged Bath, Sink and Toilet unfortunately this happened again for unknown reasons.
This time Sam also joined with Danial. Plumbing issues are never fun to deal with but both handled it so quickly and professionally.
As I have to mention that our property is Midterraced house and the Toilet downpipe is in oakwood position but both handled this clocked pipe issue efficiently. In addition both of you made sure that our shared alleyway manhole pipe was cleared as well.
Also I have to mention before they came to my property they called me and updated their estimated arrival time as well. As this clearly shows their punctuality.
Your hard work saved the day and thank you for our Bathroom back to normal efficiently.
I take this opportunity to recommend that anyone wants to use Dyno-Rod fast and efficient services specially the talented service Engineers Sam and Dan.
Yours sincerely
S.Vijayasingam

Reply from Dyno-Rod - Surrey
Thanks to Dyno for coming around and…
Thanks to Dyno for coming around and clearing the blockage of our drain especially as this was a follow-up to the problem we had a few weeks ago so this was goodwill gesture to help us out. We do need some remediation work doing to our drainage system so for them to come around and do this was much appreciated.

Reply from Dyno-Rod - Surrey
No pressure
No pressure in selling me expensive services, just to solve the problem.

Reply from Dyno-Rod - Surrey
First class professional service. and helpful agent
A friendly and helpful agent on the phone who made my booking.
Advised me about days and tariff.
Assured me that the work would be done on time as hoped.Grateful for the professional attitude of the young man who did the job.

Reply from Dyno-Rod - Surrey
Excellent experience
Easy to book an appointment online, and was very impressed that the company called me to let me know I could have an earlier booking (& therefore less expensive call out charge)
Engineer was polite, on time and professional. He called to let me know he was on his way and explained everything simply without any pressure selling. Excellent!

Reply from Dyno-Rod - Surrey
Booked with a friendly helpful human
Booked with a friendly helpful human! Quickly organised and efficiently done all round. Very good service.

Reply from Dyno-Rod - Surrey
Charlie was very professional
Charlie was very professional, fast and got our sink blockage resolved giving us recommendations of how to avoid it appearing again.

Reply from Dyno-Rod - Surrey
Great experience
Great end 2 end experience from on line request, head office and engineer himself. Transparent pricing and problem solved

Reply from Dyno-Rod - Surrey
Competent pleasant engineers did a suberb job!
We had a drain replaced and we were nervous as they needed to drill and take up the patio bricks. But we need not have worried, because Bill and Jordan did a superb job. They arrived on time and were professional, competent and respectful. We are so happy with the result. The drain looks so good now! We now have peace of mind. Huge thanks!

Reply from Dyno-Rod - Surrey
Justin was very helpful and sorted the…
Justin was very helpful and sorted the problem very quickly

Reply from Dyno-Rod - Surrey
Prompt service - no hidden costs
Got a very prompt appointment and drains were unblocked swiftly
No hidden costs. The quote was the price so very happy with the service all round

Reply from Dyno-Rod - Surrey
First class service from Justin
Justin was the engineer. Visited promptly and at the time he said would be there. Courtesy call beforehand. Very friendly and courteous. Listened to the problem I was experiencing and did a thorough investigation. Took time and care to remove the blockage and double checked afterwards with a further inspection. Service was excellent from start to finish and that was largely down to Justin’s attitude and expertise. Many thanks.

Reply from Dyno-Rod - Surrey
Very clean, tidy and professional work
Got a same day appointment and suıtable schedule . Engineer Justin was polite; listened, found the blockage and solved the problem fast and effectively. Very clean, tidy and professional work. We are happy with Justin’s job and back to normal daily life.
Thank you

Reply from Dyno-Rod - Surrey
Very efficient
Very efficient, friendly and reassuring service. Engineers happy to explain the procedures being carried out to solve our drainage problem.

Reply from Dyno-Rod - Surrey
Positive experience with Dyno
Justin was very helpful and explained what went wrong and also fixed it - highly recommended

Reply from Dyno-Rod - Surrey
Polite and informative engineers…
Polite and informative engineers Charlie and Fred. arrived on time. Explained everything to me and left things clean and tidy.

Reply from Dyno-Rod - Surrey
Very prompt and polite
Very polite and on time and very clear with the explanation of the issue (Charlie and Fred)

Reply from Dyno-Rod - Surrey
Great customer care and service
Justin was on time, very professional and very kind
Excellent customer care and service from Justin. He was very knowledgeable.

Reply from Dyno-Rod - Surrey
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