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Dyno-Rod - Surrey Reviews 

1,265
TrustScore 5 out of 5

4.9

Unit 1a, The Summit Centre, Hanworth Road, TW16 5DB Sunbury, GB


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Rated 5 out of 5 stars

Excellent service from Dyno-Rod Surrey today. They replaced a drain cover and fitted a frame efficiently and quickly, they cleared away all debris. We’re extremely polite and courteous. Would highly r... See more

Rated 5 out of 5 stars

Excellent service. Polite, thorough engineer. Cleared and cleaned up area under kitchen sink and kitchen floor. It was a difficult unblocking of the waste pipe as the blockage was some distance along... See more

Company replied

Rated 5 out of 5 stars

Matthew was very professional and efficient. He called to let me know he was on the way. He explained aspects of the task to me and tidied up afterwards. I would definitely recommend. Thank you.

Rated 4 out of 5 stars

Easy to book and the man who attended was great - charming, efficient, polite, knowledgable and considerate. Only negatives were timings - booked for between 1 and 6 then advised visit would be b... See more

Company replied


Company details

  1. Plumber
  2. Drainage Service

Written by the company

Local experts with 24 hour emergency response across the UK. Wherever and whenever there’s a problem Dyno-Rod fly into action. We offer our services 24/7. Whether it’s your home, your business or industrial premises, we have the expertise and the specialist equipment to fix your problems and get things back to normal.

The Dyno-Rod difference

No call-out charges | Available 24/7, 365 days a year | Local engineers | Fixed price, no obligation quotes | 3-month guarantee

Book a local engineer 24/7 365, at a time that suits you. An expert engineer will arrive with no call-out charge. You'll get a fixed-price, no obligation quote straight away. We'll carry out the work, often on the spot, and give you a 3-month guarantee.

Contact info

  • Unit 1a, The Summit Centre, Hanworth Road, TW16 5DB, Sunbury, United Kingdom

  • 0193 280 7478

4.9

Excellent

TrustScore 5 out of 5

1k reviews

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4.9

All reviews

(1,265)

8,073 reviews in the last 12 months

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Rated 5 out of 5 stars

Thanks Dyno

Thanks Dyno, Justin came out to help us on New Years Eve, he was extremely professional and gave us complete peace of mind. He was so thorough and nothing was too much trouble. Thanks for Everything.

31 December 2025
Unprompted review
Dyno-Rod - Surrey logo

Reply from Dyno-Rod - Surrey

Good Morning, thank you for taking the time to review our service. We are extremely proud of what our engineers achieve and will be sure to pass these comments on to Justin. If there is anything we can do in the future please feel free to get in touch. Many thanks, Paula - Dyno Rod

Rated 5 out of 5 stars

Amazing work by Jake from Dyno.

Amazing work by Jake from Dyno.
Jake had to spend several hours finding the source of a blockage in the upstairs bathroom. Jake methodically and expertly found the blockage and was able to force pressure through the pipe network in the house (via the attic bathroom, which required tricky manoeuvres/ removal of wood board to gain access).
This was a very difficult job, brilliantly solved and fixed by Jake.
Highly recommended!

30 December 2025
Unprompted review
Dyno-Rod - Surrey logo

Reply from Dyno-Rod - Surrey

Good Morning, thank you for taking the time to review our service. We are extremely proud of what our engineers achieve and will be sure to pass these comments on to Jake. If there is anything we can do in the future please feel free to get in touch. Many thanks, Paula - Dyno Rod

Rated 5 out of 5 stars

Justin the engineer was top class …

Justin the engineer was top class …. polite and friendly, kept us informed in layman’s language and quickly identified then sorted the problem. Would highly recommend.

23 December 2025
Unprompted review
Dyno-Rod - Surrey logo

Reply from Dyno-Rod - Surrey

Good Morning, thank you for taking the time to review our service. We are extremely proud of what our engineers achieve and will be sure to pass these comments on to justin. If there is anything we can do in the future please feel free to get in touch. Many thanks, Paula - Dyno Rod

Rated 5 out of 5 stars

Excellent service.

Excellent service.
Thank you Daniel, for the superb and professional help.

23 December 2025
Unprompted review
Dyno-Rod - Surrey logo

Reply from Dyno-Rod - Surrey

Good Morning, thank you for taking the time to review our service. We are extremely proud of what our engineers achieve and will be sure to pass these comments on to Dan. If there is anything we can do in the future please feel free to get in touch. Many thanks, Paula - Dyno Rod

Rated 5 out of 5 stars

Very fast and clean and tidy…

Very fast and clean and tidy professional service

16 December 2025
Unprompted review
Dyno-Rod - Surrey logo

Reply from Dyno-Rod - Surrey

Good Morning, thank you for taking the time to review our service. We are extremely proud of what our engineers achieve and will be sure to pass these comments on . If there is anything we can do in the future please feel free to get in touch. Many thanks, Paula - Dyno Rod

Rated 5 out of 5 stars

Really helpful friendly and efficient.

Really helpful friendly and efficient.

15 December 2025
Unprompted review
Dyno-Rod - Surrey logo

Reply from Dyno-Rod - Surrey

Good afternoon Katie, thank you for taking the time to review our service. We are extremely proud of what our engineers achieve and will be sure to pass these comments on . If there is anything we can do in the future please feel free to get in touch. Many thanks, Paula - Dyno Rod

Rated 5 out of 5 stars

Excellent, friendly service

Call centre were calm, understanding and flexible (and patient with me).
Jake came on time, friendly, helpful and got us sorted.
Thanks!

13 December 2025
Unprompted review
Dyno-Rod - Surrey logo

Reply from Dyno-Rod - Surrey

Good Morning, thank you for taking the time to review our service. We are extremely proud of what our engineers achieve and will be sure to pass these comments on to Jake . If there is anything we can do in the future please feel free to get in touch. Many thanks, Paula - Dyno Rod

Rated 5 out of 5 stars

Very satisfied customer

The two gentleman who attended were both extremely pleasant to deal with. They were very knowledgable and were able to resolve the problem quickly and efficiently. They were also able to provide information on a future drainage job which I have found very helpful and will proceed with shortly. From the first booking conversation on the phone to the completion of the job, I have found Dyno-Rod to be very professional. I am a very satisfied customer.

12 December 2025
Unprompted review
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Reply from Dyno-Rod - Surrey

Good afternoon, thank you for taking the time to review our service. We are extremely proud of what our engineers achieve and will be sure to pass these comments on to Jordan & Billy. If there is anything we can do in the future please feel free to get in touch. Many thanks, Paula - Dyno Rod

Rated 5 out of 5 stars

Very professional service provided by…

Very professional service provided by Jake. Thank you

11 December 2025
Unprompted review
Dyno-Rod - Surrey logo

Reply from Dyno-Rod - Surrey

Good Morning, thank you for taking the time to review our service. We are extremely proud of what our engineers achieve and will be sure to pass these comments on to Jake . If there is anything we can do in the future please feel free to get in touch. Many thanks, Paula - Dyno Rod

Rated 5 out of 5 stars

Charlie and Fred arrived as expected…

Charlie and Fred arrived as expected with 30 minutes warning of their arrival. They diagnosed and remedied the problem swiftly and efficiently and they were pleasant and polite. Excellent!

10 December 2025
Unprompted review
Dyno-Rod - Surrey logo

Reply from Dyno-Rod - Surrey

Good afternoon, thank you for taking the time to review our service. We are extremely proud of what our engineers achieve and will be sure to pass these comments on . If there is anything we can do in the future please feel free to get in touch. Many thanks, Paula - Dyno Rod

Rated 5 out of 5 stars

Quick and excellent service.

Quick and excellent service.
Justin resolved the issue promptly and efficiently

9 December 2025
Unprompted review
Dyno-Rod - Surrey logo

Reply from Dyno-Rod - Surrey

Good Morning, thank you for taking the time to review our service. We are extremely proud of what our engineers achieve and will be sure to pass these comments on to Justin . If there is anything we can do in the future please feel free to get in touch. Many thanks, Paula - Dyno Rod

Rated 5 out of 5 stars

Engineer arrived on site carried out…

Engineer arrived on site carried out the necessary work required in a timely manner. Very friendly and explained what he was doing. Very pleased !

9 December 2025
Unprompted review
Dyno-Rod - Surrey logo

Reply from Dyno-Rod - Surrey

Good afternoon, Jacqueline, thank you for taking the time to review our service. We are extremely proud of what our engineers achieve and will be sure to pass these comments on . If there is anything we can do in the future please feel free to get in touch. Many thanks, Paula - Dyno Rod

Rated 5 out of 5 stars

Helpful and Polite

Dynorod is out of our admin admin team were exceptionally knowledgeable and helpful. Justin and his colleague on the day went out of their way to properly investigate what was going on and in state a temporary repair for me.

8 December 2025
Unprompted review
Dyno-Rod - Surrey logo

Reply from Dyno-Rod - Surrey

Good Morning, thank you for taking the time to review our service. We are extremely proud of what our engineers achieve and will be sure to pass these comments on . If there is anything we can do in the future please feel free to get in touch. Many thanks, Paula - Dyno Rod

Rated 5 out of 5 stars

Prompt and friendly service

Prompt and friendly service. Engineer explained what was causing the problem and suggested what we needed to do to resolve the issue.

2 December 2025
Unprompted review
Dyno-Rod - Surrey logo

Reply from Dyno-Rod - Surrey

Good Morning, thank you for taking the time to review our service. We are extremely proud of what our engineers achieve and will be sure to pass these comments on . If there is anything we can do in the future please feel free to get in touch. Many thanks, Paula - Dyno Rod

Rated 5 out of 5 stars

Chris visited this afternoon

Chris visited this afternoon, very polite, friendly and very knowledgeable! Chris is a huge credit to your company, thank you Dyno Rod and a huge thank you to Chris, top man!

Doug Thames Ditton

1 December 2025
Unprompted review
Dyno-Rod - Surrey logo

Reply from Dyno-Rod - Surrey

Good Morning, thank you for taking the time to review our service. We are extremely proud of what our engineers achieve and will be sure to pass these comments on to Chris . If there is anything we can do in the future please feel free to get in touch. Many thanks, Lucy - Dyno Rod

Rated 5 out of 5 stars

Highly efficient

Jake (Surrey) visited my home in Staines today to unblock a sewer drain. He was extremely efficient and the works were done in c30 mins. He also put a camera into the pipes to confirm that the pipes were in god order, and then gave good advice about rat gates which I will install.
All-in, very happy with Jake and Dynorod. Many thanks

24 November 2025
Unprompted review
Dyno-Rod - Surrey logo

Reply from Dyno-Rod - Surrey

Good Morning, thank you for taking the time to review our service. We are extremely proud of what our engineers achieve and will be sure to pass these comments on to Jake . If there is anything we can do in the future please feel free to get in touch. Many thanks, Lucy - Dyno Rod

Rated 5 out of 5 stars

The attending engineer was fantastic…

The attending engineer was fantastic and had such a nice calm manner. He deftly dealt with our blockage and I am overjoyed with relief!

24 November 2025
Unprompted review
Dyno-Rod - Surrey logo

Reply from Dyno-Rod - Surrey

Good Morning, thank you for taking the time to review our service. We are extremely proud of what our engineers achieve and will be sure to pass these comments on . If there is anything we can do in the future please feel free to get in touch. Many thanks, Lucy - Dyno Rod

Rated 5 out of 5 stars

Quick response

Quick response, friendly engineer (Jake) , clear communication and help, great experience during a stressful time.

22 November 2025
Unprompted review
Dyno-Rod - Surrey logo

Reply from Dyno-Rod - Surrey

Good Morning, thank you for taking the time to review our service. We are extremely proud of what our engineers achieve and will be sure to pass these comments on to Jake . If there is anything we can do in the future please feel free to get in touch. Many thanks, Lucy - Dyno Rod

Rated 5 out of 5 stars

They were brilliant

They were brilliant! Efficient and friendly and solved the problem

19 November 2025
Unprompted review
Dyno-Rod - Surrey logo

Reply from Dyno-Rod - Surrey

Good Morning, thank you for taking the time to review our service. We are extremely proud of what our engineers achieve and will be sure to pass these comments on . If there is anything we can do in the future please feel free to get in touch. Many thanks, Lucy - Dyno Rod

Rated 5 out of 5 stars

Helpful thoughtful and effective

Helpful thoughtful and effective. Thank you Justin

18 November 2025
Unprompted review
Dyno-Rod - Surrey logo

Reply from Dyno-Rod - Surrey

Good Morning, thank you for taking the time to review our service. We are extremely proud of what our engineers achieve and will be sure to pass these comments on to Justin . If there is anything we can do in the future please feel free to get in touch. Many thanks, Lucy - Dyno Rod

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