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Dyno-Rod - Thames Valley Reviews 

1,132
TrustScore 5 out of 5

4.8

Unit 11 Wyvol Court Farm,, Basingstoke Road,Swallowfield,, RG7 1PY Swallowfield, England, GB


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Rated 5 out of 5 stars

Blocked drain from toilet. Caused by limescale. The service was excellent. Came before stated time. The engineer was extremely thorough. Sorted the problem but also checked all other drains to... See more

Rated 5 out of 5 stars

Very helpful staff handled the call and arranged for a same-day engineer to come out and help with a blockage. Received a call from our engineer Adam to let us know he was on his way. He was very... See more

Rated 4 out of 5 stars

4 stars only because it would be nice if you could at least book a morning or afternoon slot rather than 8am to 6pm. Otherwise very good service, helpful advice on preventing further issues.

Rated 5 out of 5 stars

The staff member who visited was very helpful, polite and thorough. He visited our neighbours and checked their drains too and advised that it was a Thames Water problem. So whilst he wasn’t able to r... See more


Company details

  1. Plumber
  2. Drainage Service

Written by the company

Local experts with 24 hour emergency response across the UK. Wherever and whenever there’s a problem Dyno-Rod fly into action. We offer our services 24/7. Whether it’s your home, your business or industrial premises, we have the expertise and the specialist equipment to fix your problems and get things back to normal.

The Dyno-Rod difference

No call-out charges | Available 24/7, 365 days a year | Local engineers | Fixed price, no obligation quotes | 3-month guarantee

Book a local engineer 24/7 365, at a time that suits you. An expert engineer will arrive with no call-out charge. You'll get a fixed-price, no obligation quote straight away. We'll carry out the work, often on the spot, and give you a 3-month guarantee.

Contact info

  • Unit 11 Wyvol Court Farm,, Basingstoke Road,Swallowfield,, RG7 1PY, Swallowfield, England, United Kingdom

  • 0118 3913657

4.8

Excellent

TrustScore 5 out of 5

1k reviews

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4.8

All reviews

(1,132)

8,312 reviews in the last 12 months

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Rated 5 out of 5 stars

Very good service

Very good service. Worked efficiently and cleanly.

28 May 2026
Unprompted review
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Reply from Dyno-Rod - Thames Valley

Ian Shuck,

We're glad our service was efficient and clean. We appreciate your feedback.

Dyno-Rod

Rated 5 out of 5 stars

Brilliant service

Brilliant service! I called out of hours, the lady on the phone was very helpful, friendly and efficient. I was booked in and the engineer was at my house within 45 minutes. He was very professional and understanding. I will always use them when needed, can’t fault anything.

27 May 2026
Unprompted review
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Reply from Dyno-Rod - Thames Valley

Karen,

We appreciate you sharing your positive experience. We are delighted to hear our team provided such helpful, friendly, and efficient service, and that the engineer was professional.

Dyno-Rod

Rated 5 out of 5 stars

Excellent service.

I booked an appointment Monday evening and Tuesday morning at 10 o’clock Luke arrived. He successfully unblocked the outside drains checked everything and was very thorough and helpful. I would highly recommend.

26 May 2026
Unprompted review
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Reply from Dyno-Rod - Thames Valley

Louise D.,

We're so pleased to hear about your positive experience with our service. It's great to know the drain unblocking was successful and thorough. Thank you for your recommendation!

Dyno-Rod

Rated 5 out of 5 stars

Came out very swiftly on a bank hol…

Came out very swiftly on a bank hol weekend and managed to sort a deep blockage in a communal flat pipe quickly and seamlessly. Tested thoroughly after to make sure it had fully cleared and answered all my questions. Thanks Craig!

24 May 2026
Unprompted review
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Reply from Dyno-Rod - Thames Valley

Tara Williams,

We're so pleased we could swiftly resolve the deep blockage in your communal pipe, even on a bank holiday weekend. We appreciate your kind words about our thoroughness and clear communication.

Dyno-Rod

Rated 5 out of 5 stars

Happy customer …

Great communication from customer service and excellent job done by technician who was extremely knowledgeable, polite and friendly
Couldn’t have done a better job
Thank you

21 May 2026
Unprompted review
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Reply from Dyno-Rod - Thames Valley

Lisa,

We are delighted to hear our team provided excellent service and communication. Thank you for your kind words!

Dyno-Rod

Rated 5 out of 5 stars

Great service from Dyno-Rod today

Great service from Dyno-Rod today. Called in the morning and arrived within a matter of hours, resolving the issue with skill and professionalism. Very happy and would highly recommend.

13 May 2026
Unprompted review
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Reply from Dyno-Rod - Thames Valley

Jemma Richards,

We are so pleased to hear about your positive experience with our service. We appreciate you sharing your feedback and recommendation.

Dyno-Rod

Rated 5 out of 5 stars

I was very impressed with the…

I was very impressed with the professionalism of this company. They didn't charge me because it was a plumber I need not drains. No call out charge, no first inspection fee. Thank you dyno-rod - rare these days.

12 May 2026
Unprompted review
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Reply from Dyno-Rod - Thames Valley

Amanda Mary Stokes,

We're glad to hear you were impressed with our professionalism. We appreciate your kind words about our service and are happy we could assist you without a charge. Thank you for your feedback.

Dyno-Rod

Rated 5 out of 5 stars

Fantastic service

Fantastic service. Fitted me in immediately. Engineer , Luke, was polite and efficient. Didn’t stop until he found the problem. I recommend Dyno-rod 100%

11 May 2026
Unprompted review
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Reply from Dyno-Rod - Thames Valley

Rosemarie Giles,

We're so pleased to hear about your fantastic service and that we could assist you immediately. We appreciate your recommendation!

Dyno-Rod

Rated 5 out of 5 stars

Fabulous service from start to finish

Fabulous service from the lovely efficient staff that booked the appointment to the nice gentleman who efficiently, cleanly and politely cleared my horrible blocked drains. Really would recommend them. Thank you so much!

7 May 2026
Unprompted review
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Reply from Dyno-Rod - Thames Valley

Caroline Dunne,

We're so glad to hear about your positive experience with our team, from booking to the efficient clearing of your drains. We appreciate your recommendation!

Dyno-Rod

Rated 5 out of 5 stars

great guy

great guy. Came out at 1am, solved the issue quickly, completed camera survey to ensure the issue was resolved. Thank you.

4 May 2026
Unprompted review
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Reply from Dyno-Rod - Thames Valley

Patrick,

We're so glad to hear we could resolve your issue quickly, even at 1 AM. Thank you for your kind words!

Dyno-Rod

Rated 5 out of 5 stars

Great service

Great service
Guy more then happy to help
Problem fixed
Thank you

1 May 2026
Unprompted review
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Reply from Dyno-Rod - Thames Valley

Mr Mark Maynard,

We are so pleased to hear about your positive experience and that we could help.

Dyno-Rod

Rated 5 out of 5 stars

Excellent service

The engineer, Craig, was excellent and went the extra mile to make sure everything worked perfectly. This even involved coming back a second day to check that Thames Water had done their bit of the job. Very professional and a pleasure to deal with.

30 April 2026
Unprompted review
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Reply from Dyno-Rod - Thames Valley

Nigel Oakes,

We're so pleased to hear about your excellent experience. It's wonderful to know our engineer went the extra mile and was professional. Thank you for your kind words.

Dyno-Rod

Rated 5 out of 5 stars

Root and limescale removed.

Quoted to have limescale and root ingress removed from a previously blocked soil pipe (also unblocked by Dyno Rod) . Job was well done, no mess and large clump of fine roots removed. Brilliant. Cannot recommend enough.

29 April 2026
Unprompted review
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Reply from Dyno-Rod - Thames Valley

Martyn,

We're happy to hear that the limescale and root ingress removal from your soil pipe was completed successfully and without any mess. We appreciate your recommendation!

Dyno-Rod

Rated 5 out of 5 stars

Great professional, successful and helpful service

Very easy to book and explain the drainage ongoing issues in very old pipes. Engineer arrived, called first as he was able to arrive a bit earlier than the 1-6pm slot I picked. He took a look and explained some of the legacy oddities we had. Then gave me a couple of options. The jet wash was just what it all needed. Problem solved and a 6 month guarantee too. He was also very helpful in pointing me towards a trade company for some other pieces I had not been able to get through regular places. All in all very happy. Water flowing like it should.

27 April 2026
Unprompted review
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Reply from Dyno-Rod - Thames Valley

Hi,

We appreciate you sharing your experience. We're happy to hear that booking was easy, the engineer was punctual and helpful in explaining the situation with your drainage issues. We're glad the jet wash resolved the problem and that you found the advice useful.

Dyno-Rod

Rated 5 out of 5 stars

Came very quick and cleared blockage

Rang back immediately and came very quickly. Friendly and efficient technician. Knew exactly what to do and cleared the blockage quickly. Very impressed.

20 April 2026
Unprompted review
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Reply from Dyno-Rod - Thames Valley

Mr John Wickenden,

We appreciate you sharing your feedback. We're happy to hear that Dan responded quickly and he was friendly and efficient, and resolved the blockage effectively.

Dyno-Rod

Rated 5 out of 5 stars

Craig was excellent.

18 April 2026
Unprompted review
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Reply from Dyno-Rod - Thames Valley

Hello John,

Thank you for your feedback, we are happy to hear that Craig was excellent.

Dyno-Rod

Rated 5 out of 5 stars

Fast and efficient

The engineer turned up very quickly and fixed the problem with minimal fuss. Tested to see if it was fixed. Left me feeling very reassured at the end.
From the initial online request I had a callback within 10 minutes and the engineer here within 90 minutes. The problem was fixed 45 minutes later.

16 April 2026
Unprompted review
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Reply from Dyno-Rod - Thames Valley

Jon,

We appreciate you taking the time to share your feedback. We're happy to hear that the engineer arrived promptly, resolved the issue efficiently, and left you feeling confident. We are glad you were pleased with the quick callback and service.

Dyno-Rod

Rated 5 out of 5 stars

Dan dealt with my blockage in a highly…

Dan dealt with my blockage in a highly professional way, finding the source of the blockage and dealing with it promptly, ensuring that every sink and toilet in my house flushed properly before tidying up and closing the job. As well as being highly capable and professional, Dan is a very pleasant and engaging man, a great ambassador for Dyno Rod

13 April 2026
Unprompted review
Dyno-Rod - Thames Valley logo

Reply from Dyno-Rod - Thames Valley

Mr Sousa,

We appreciate you sharing your experience. We're happy to hear that our engineer resolved the blockage efficiently, ensuring all fixtures functioned correctly, and left the area tidy. It's great to know you found them pleasant and professional. Thank you for the positive feedback!

Dyno-Rod

Rated 4 out of 5 stars

Great job

Great job, good value and came out within a couple of hours

12 April 2026
Unprompted review
Dyno-Rod - Thames Valley logo

Reply from Dyno-Rod - Thames Valley

MRS COLLEEN STEVENS,

We're happy you had a good experience with our quick and valuable service. Thank you for your feedback!

Dyno-Rod

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