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Dyno-Rod - West Midlands Reviews 

1,056
TrustScore 5 out of 5

4.8

Kensington Way, TF2 6NA Telford, West Midlands, GB


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Rated 5 out of 5 stars

Very prompt response, arrived on time; tricky problem as blocked kitchen sinks with plumbing concealed (architect designed meaning good look but not practical). Plumber worked at it until sorted and c... See more

Company replied

Rated 5 out of 5 stars

Call out to blocked exterior drains in a property I've just purchased. Jason was fantastic and resolved the issue quickly! Would have no hesitation to use Dyno Rod again, but hopefully I won't need to... See more

Company replied

Rated 5 out of 5 stars

Our kitchen sink was blocked affecting also washing machine and dishwasher. Given an appointment for Tuesday morning. I was given advance warning of arrival. On their prompt arrival he quickly... See more

Company replied

Rated 5 out of 5 stars

Blocked downstairs toilet so called Dynorod as was not having any luck with local plumbers. Was probably a good choice as it was not a blockage in the toilet but the outside stack off the soil pipe wa... See more

Company replied


Company details

  1. Plumber
  2. Drainage Service

Written by the company

Local experts with 24 hour emergency response across the UK. Wherever and whenever there’s a problem Dyno-Rod fly into action. We offer our services 24/7. Whether it’s your home, your business or industrial premises, we have the expertise and the specialist equipment to fix your problems and get things back to normal.

The Dyno-Rod difference

No call-out charges | Available 24/7, 365 days a year | Local engineers | Fixed price, no obligation quotes | 3-month guarantee

Book a local engineer 24/7 365, at a time that suits you. An expert engineer will arrive with no call-out charge. You'll get a fixed-price, no obligation quote straight away. We'll carry out the work, often on the spot, and give you a 3-month guarantee.

Contact info

  • Kensington Way, TF2 6NA, Telford, West Midlands, United Kingdom

  • 0195 289 7081

4.8

Excellent

TrustScore 5 out of 5

1k reviews

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4.8

All reviews

(1,056)

8,320 reviews in the last 12 months

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Rated 5 out of 5 stars

Shane was excellent

Shane was excellent, cleared the drains efficiently and cleaned up leaving everything super clean. He was such a nice guy too. Definite use Same and Dyno again. Excellent customer service from start to finish.

20 June 2025
Unprompted review
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Reply from Dyno-Rod - West Midlands

We're happy to hear that the service was excellent! It's great to know that the work was done efficiently and that Shane was so nice. Thank you for your positive feedback; we appreciate it.

Rated 5 out of 5 stars

Pete was great!

The engineer, called Pete, clearly explained what the problem was and had the expertise to sort it out

20 June 2025
Unprompted review
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Reply from Dyno-Rod - West Midlands

We appreciate your positive feedback. We're happy to hear that the engineer clearly explained the problem and efficiently resolved it with expertise.

Rated 5 out of 5 stars

Excellent job plus plus

The work was carried out by Thomas and mate who were extremely professional and competent in what they do. Moreover they were very friendly. When the job was completed ther was no indication that anyone had been her at all ,considering the depth of the excavations.some excess spoil was not just thrown on the garden but neatly spread. I cannot recommend this man to highly for professionalism and overall ability and integrity would recommend him to anyone without reservation

19 June 2025
Unprompted review
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Reply from Dyno-Rod - West Midlands

Dear Mr Smith, Thank you for your 5 Star Review, We're happy to hear that you had such a positive experience. We appreciate your comments regarding the team's professionalism, competence, and friendliness. It's great to know that the work was completed to your satisfaction, and we appreciate your recommendation.

Rated 5 out of 5 stars

Owain and Charlie put on a new manhole…

Owain and Charlie put on a new manhole for me. They were both extremely polite and professional and did a great job.
Dynorod have always been brilliant whenever called, thank you.

17 June 2025
Unprompted review
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Reply from Dyno-Rod - West Midlands

We're happy to hear that the manhole installation was completed to your satisfaction. It's great to know that you found Owain and Charlie were polite and professional. We appreciate your continued trust in our services.

Rated 5 out of 5 stars

blocked drain

can within the hour was friendly did the job in minutes very pleased

16 June 2025
Unprompted review
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Reply from Dyno-Rod - West Midlands

Dear Mr Hiscock, Thank You for your 5 star review, We are very pleased to know that our service was prompt, efficient, and satisfactory. Thank you for sharing your positive experience with us!

Rated 5 out of 5 stars

Brilliant job from start to finish.

Brilliant job from start to finish. Very experienced team.

12 June 2025
Unprompted review
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Reply from Dyno-Rod - West Midlands

Dear Mr Whittle, thank you for your 5 Star Review. We're happy to hear that you had a positive experience with our team. Thank you for your kind words and for sharing your feedback with us!

Rated 5 out of 5 stars

Great Experience – Thank You Craig!

We had an issue with a blocked outside drain and Craig from Dyno-Rod came out to take a look. He was incredibly helpful, friendly, and professional. He quickly identified the problem, gave us some really useful advice, and everything was sorted in no time. A genuinely lovely person – a credit to the company. I’d definitely use Dyno-Rod again if needed and wouldn’t hesitate to recommend them to others. Thank you!

12 June 2025
Unprompted review
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Reply from Dyno-Rod - West Midlands

We appreciate you sharing your experience with us. We're so glad to hear that the engineer was helpful, friendly, and professional and quickly resolved the drain issue. We'll be sure to pass along your kind words.

Rated 5 out of 5 stars

Great service

Craig called to let me know what time he would be at the property, was polite and efficient, fixed issue and left everything tidy. Couldn’t ask for more. Great job!

11 June 2025
Unprompted review
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Reply from Dyno-Rod - West Midlands

We're happy to hear that the service was efficient and the issue was resolved effectively, leaving the property tidy. Thank you for your positive feedback; we appreciate it!

Rated 5 out of 5 stars

Excellent

Had a worker come out to fix my outdoor drain. Excellent work, friendly fella would definitely recommend Dino!

7 June 2025
Unprompted review
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Reply from Dyno-Rod - West Midlands

Dear Rebecca, thank you for your 5 Star Review. We appreciate your recommendation and are grateful for your positive feedback regarding our team!

Rated 5 out of 5 stars

Speed and Quality of service

I called the team at Dyno-Rod out and they did an exceptional job. They identified the problem with my blocked kitchen sink very quickly, they were thorough with their fix and testing their fix. Very polite and conscious of their clean up too. Great service - thank you!

4 June 2025
Unprompted review
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Reply from Dyno-Rod - West Midlands

Dear Kiran, Thank you for your positive review! We're delighted to hear that the team quickly identified and thoroughly resolved the issue with your kitchen sink. We appreciate your recognition of their politeness and attention to cleanliness.

Rated 5 out of 5 stars

CCTV and drain survey

Friendly polite knowledgable staff. Efficient work despite the rain!! Area left clean and tidy on completion of drain survey.

28 May 2025
Unprompted review
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Reply from Dyno-Rod - West Midlands

Dear Eirian

Thank you for your 5 Star Review
We appreciate your positive feedback! We're glad our staff's knowledge and efficiency, even in the rain, met your expectations and that we left the area clean.

Rated 5 out of 5 stars

Excellent! Job Done!

Operator arrived on time, was polite and helpful, explained everything as he carried out the work to unblock drain from upstairs bathroom and toilet. Friendly and helpful and left everything clean and tidy. He recommended CCTV survey as drains are quite old, and he showed us evidence of blistering. We have now made appointment for survey to be carried out. Happy and relieved.

28 May 2025
Unprompted review
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Reply from Dyno-Rod - West Midlands

Dear Mrs Chapman,

We appreciate you taking the time to share your positive experience. We're happy to hear that the engineer was punctual, courteous, and informative while unblocking your drain.

Rated 5 out of 5 stars

Excellent service

Excellent service. We had a blocked drain that was backing up into the kitchen sink. Pete came out from Dyno rod and was extremely helpful, polite and an all round nice man. He explained everything to us provided a great service and cleared the blockage thoroughly.

27 May 2025
Unprompted review
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Reply from Dyno-Rod - West Midlands

Dear Kelly Queeney,

We appreciate you sharing your experience. We're happy to hear that you were pleased with the service. We're proud of our team's dedication to providing excellent service, and your feedback is encouraging to us. We will share your feedback with the team.

Rated 5 out of 5 stars

Great work

The lads come down, spoken to me about the plan of what to do and went from there did what they needed to do got it working properly before leaving.

Cheers lads

22 May 2025
Unprompted review
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Reply from Dyno-Rod - West Midlands

Thank you for your 5 Star review, We're happy to hear that our team clearly communicated the plan and efficiently completed the job to your satisfaction. Thanks for your positive feedback!

Rated 5 out of 5 stars

Brocken sewer pipe

Excellent service came out on time had to sort out collapsed drain pipe all done in the time which they specified and reasonable with the price quoted would recommend and use again

17 May 2025
Unprompted review
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Reply from Dyno-Rod - West Midlands

Dear Mr Woodfield, Thank you for your 5 Star Review. We're happy to hear that our service met your needs by arriving on time and efficiently resolving the collapsed drain pipe issue within the quoted timeframe and price. We appreciate your recommendation and are here for any future needs.

Rated 5 out of 5 stars

Pete has arrived today and quickly and…

Pete has arrived today and quickly and efficiently unblocked my drains! Super quick service and Pete was really friendly. Thank you!

16 May 2025
Unprompted review
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Reply from Dyno-Rod - West Midlands

We appreciate you taking the time to leave us such a complimentary review. We're so glad we could efficiently resolve the blood drain.

Rated 5 out of 5 stars

Dynamic DynoRod

We reported the problem and DynoRod came the next day. They would have come the same day but we were not at home. Pete came out to us, rang 20mins before arriving. He was courteous and polite and had the problem detected and our drain unblocked within 30 minutes. Cleaned the drain and advised us on what to do if it should happen again. Great service, very happy! Thanks Pete, if needed, we’ll be asking for you again.

15 May 2025
Unprompted review
Dyno-Rod - West Midlands logo

Reply from Dyno-Rod - West Midlands

We're happy to hear that the service was prompt and efficient, resolving the drain issue quickly. We appreciate your kind words and are glad you were satisfied with the advice provided. Thank you for your positive feedback!

Rated 5 out of 5 stars

Easy booking and great service

Fast and easy to book a visit. Engineer phoned ahead when he was on the way, was friendly and professional and cleared the block drain quickly.

7 May 2025
Unprompted review
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Reply from Dyno-Rod - West Midlands

Dear Mr Everson, Thank you for your 5 Star Review. We appreciate you taking the time to leave us a review! We're happy to hear the engineer was friendly and professional and resolved the blocked drain quickly.

Rated 5 out of 5 stars

Very good service from a firm I believe…

Very good service from a firm I believe you can trust. A few years ago I used a local company and was totally ripped off.
Would use Dyno rod again, but hope I don’t need too!!

8 May 2025
Unprompted review
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Reply from Dyno-Rod - West Midlands

We're happy to hear that you had a good experience and appreciate your trust in us. Thank you for your review!

Rated 5 out of 5 stars

Excellent service

Very efficient booking service. The engineer gave notice prior to arrival and was thorough resolving the problem. He was very knowledgeable and gave good advice.

2 May 2025
Unprompted review
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Reply from Dyno-Rod - West Midlands

Dear Mr Morris, Thank you for your kind words! We're so happy to hear that you had a positive experience with our booking service and the engineer. We strive to provide excellent customer service and appreciate your feedback.

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