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E-Cig Clouds - Online Retail Store Reviews 

17,883
•
TrustScore 5 out of 5

4.9

Electronic cigarette store
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Review summary

Created with AI, based on recent reviews

Evaluating 4,414 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the fast delivery service, often noting quick arrival times and efficient processing of orders. Many people appreciate the excellent product quality and wide selection available, alongside very competitive and reasonable prices. Reviewers frequently highlight the reliable service, with orders being well-packed and arriving without issues. However, some customers also noted occasional issues with orders, such as receiving incomplete or incorrect items. A few other people also felt that delivery could sometimes be delayed, taking longer than expected to arrive. Additionally, some reviewers experienced specific product quality concerns, including faulty items or difficult-to-open packaging.

What people talk about most

Delivery service

Customers had positive experiences with delivery service, frequently praising its speed and efficiency. Many... See more

Product

Reviewers mention positive feedback about product, highlighting a great selection of e-liquids and a wide... See more

Price

Customers consistently note positive experiences with price, frequently mentioning very reasonable, good, and... See more

Service

People report positive experiences with service, often highlighting the efficiency, reliability, and... See more

Order

Clients share positive opinions on order, with many reviewers finding the ordering process super easy and the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent online store where I shop. I had trouble paying online with my last purchase because Visa declined my payment.They suspected that the registered business name Crazymix Sale might be a scam.... See more

Rated 5 out of 5 stars

I've been buying my pods here for awhile now. They're such value for money. Delivery is fast and well packed even when it's an odd shaped package. A few more flavour choices would be appreciated, bu... See more

Rated 5 out of 5 stars

My 4th order was delivered within a few days, postage free. Their products are below RRP and their service is quick, efficient and reliable. They are now my preferred supplier.

Rated 5 out of 5 stars

Couldn't recommend more. Has a great selection of absolutely everything and free delivery over £15. Have been using them for a long time and will continue to do so! Also their loyalty programme is gre... See more

Company details

  1. #10 of 124 best companies in Electronic cigarette store
  2. #6 of 121 best companies in Vaporiser shop

About E-Cig Clouds - Online Retail Store

Written by the company

About Us
E-Cig Clouds specialise in delivering you the highest quality e-liquids, e-cigarettes and electronic merchandise for all your vaping needs. We're an online retail store offering free delivery on all orders over £15, reward points for every purchase and unbeatable customer service.

Our Vapes
Customer service is the foundation of our company. If you aren’t happy, neither are we. We care deeply about our industry, our customers and our products. E-Cig Clouds is built on strong ethics, from the products that we carry, to the service that we provide; rest assured you are only ever purchasing the absolute best the industry has to offer.

View Disposable Vapes View E-Liquids View Nicotine Salts View Nicotine Shots View Box Mods View Starter Kits View Sub Ohm Kits View Pod Systems View Vape Coils View Vape Pods

Contact info

4.9

Excellent

TrustScore 5 out of 5

18k reviews

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4.9

All reviews

(17,883)

4,367 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 3 out of 5 stars

Great prices for products but delivery…

Great prices for products but delivery takes a long time. Have ordered quite a few times from here and often orders take longer for delivery than it states. Paid more for express delivery but it takes same amount of time as standard, and standard takes about a week.

23 June 2026
Rated 5 out of 5 stars

Excellent product - fair price

Excellent product - Aspire Mini can and replacement pods. Uncomplicated website to search through and to proceed with purchase. Despatch was quick and delivery by Royal Mail was brilliant.
Good range of products to help me make the right choices.

1 July 2026

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