Updated: Order placed on July 16th and until today (July 23rd), there is no update regarding shipment confirmation. I'll keep this review updated until I get my DHL tracking code. Reference code:... See more
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See what reviewers are saying
I am extremely disappointed with the lack of customer support. Application Reference: GRN200-800-10629 I paid for my application and, immediately afterwards, I received a promotional... See more
I have just received my 10 years driving license . I have wished that there are more than 5 stars to evaluate your services . Mr. Steve amazing corrected my application in almost no time , very pleasa... See more
Company replied
A friend had used this service during our last trip to Spain and I was pleasantly surprised how effortless the process was for him. Hence, I decided to give this a shot for our upcoming US trip and... See more
Company details
Information provided by various external sources
ITCA is authorized to issue the International Driver's License, also called International Driving Permit (IDP),. All nationals can apply now for the International Driver's License using any laptop or smartphone. Official price 26.99$, free & expres...
Contact info
Bahcelievler Mah. Ferit arsan sk. No:7 1, 34000, Istanbul, Turkey
- +905385437764
- support@e-itca.org
- www.e-itca.org
3.3
Average
218 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 75% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Genuine and very good service
Very good service from John, who helped me to resolve my issues. In a single day he arranged courier service.
I'm happy with the overall service..
Thanks team..
15 April 2021
Unprompted review
ITCA provides excellent services
ITCA provides excellent services. I have received my hard copy in just 3 days that is exceptional. Great work ITCA. International driving license, International driving permit, International driving permit for India, International driving permit for UK, International driving license for USA, International driving license for Canada
14 April 2021
Unprompted review
Reply from ITCA Association
Thanks a lot, we are always satisfying our applicants..
Great and lightening-fast service
Great and lightening-fast service, got the delivery really early. Thank you!
14 April 2021
Unprompted review
Reply from ITCA Association
Thanks a lot, we are always satisfying our applicants..
Best International driving license…
Best International driving license service.
14 April 2021
Unprompted review
The service has been really outstanding, completely excellent
The service has been really excellent; in particular if the order is very urgent the team is internationally very supportive to get in time all accurate documents; the availability is really outstanding in particular via e-mail and whattsapp but also phone. The team is most reliable, acting with the highest level of profficiency, efficiency and accuracy. I can only leave my best 5 star review for them and really recommend their top-quality internationally. In case any kind of inconveniences intervene you receive a 24 hours second issuance and delivery of your driving licence worldwide and/or refund. I am very confident the team will very rapidly exand internationally and become very well-known for the outstanding level of competitivenee and fairness.
12 March 2021
Unprompted review
Just perfect
The site is maintained very well for incoming users however - I will rate it 5 stars if I get my driving permit at time (atleast a softcopy on my email soon). I appreciate the service and looking forward to get my IDP.
GRN: GRN200-569-1510
Edit: It's been one week with no confirmation email on shipping, processing or failure.
Will decrease one star after one more week of no replies.
Edit 2: John is helpful - I realized I received a mail in spam containing my IDP - however still waiting for the booklet softcopy. I guess the free post email is gonna take much time anyways.
Edit 3: I was completely wrong. The details were sent to me by email but went to my spam. And the hardcopy arrived in 1 week instead of 2-4 weeks promised time. What a big fool I am to criticize such great service!
20 February 2021
Unprompted review
ITCA scam
I was said that there is free shipment to India and after I made all the payments, they asked me to pay extra euros for the shipment. #scam
14 December 2020
Unprompted review
Reply from ITCA Association
Dear Chuck
Greetings
You have chosen this shipping method, it was the options beside you, and you have chosen this. please contact us, if you have a right and we will return it to you accordingly.
Dear Sir,
Please Please?/ contact us, we keep asking you to call us to find out about your complaint.
+44 7856 689001
Support@e-itca.org or on the UK Help Desk
excellent service
7 December 2020
Unprompted review
So fast service and cooperative team
So fast service and cooperative team.
Highly recommended.. saves time and money.
Thanks a lot..
3 October 2020
Unprompted review
Good team of people
Good team of people
Very responsive team of people mixing quick replies with a natural friendly approach.
Got my IDP very quick.
Best regards
3 October 2020
Unprompted review
Good Service
High quality printable version of the IDP. Excellent customer support for a non-credit card payment.
26 September 2020
Unprompted review
Reply from ITCA Association
Thanks a lot, we are always satisfying our applicants..
Genuine translation and goood service..
Others companies are fake.. this is very legitimate and the quality of document is goood. Thank you very much ITCA. I can rent and drive freely now along with my national Id in Europe and around the world.
30 July 2020
Unprompted review
A failure, but a gracious failure with a refund.
I purchased from ITCA and produced their documents and booklet at a roadside stop in Chiang Mai, Thailand.
The nice officer did not accept the license and fined me 1000baht.
The ITCA people were kind enough to refund their fee (less a little in transfer charges) quite promptly.
I was impressed. A fail - but - a fail graciously handled.
13 February 2020
Unprompted review
Reply from ITCA Association
Thanks, Sir, and please note that there are some people doesn't know about the IDP matter and how it is accepted and valid and that's because we are the most Association who issue the best design in full accordance with the two UN Conventions 1968 Or 1949 up to the country who issued the national/domestic driving licence and signed on one of the two UN Convention.
Great service...hope to get hard copy…
Great service...hope to get hard copy soon...
28 January 2020
Unprompted review
Only realized I needed an IDP after I…
Only realized I needed an IDP after I booked a hire car and then that was listed in the pick up instructions.
As I live abroad I had no plans on returning to the UK before the trip that required the IDP.
ITCA saved the day and pretty much everything their web site said it would and processed my application and sent me the soft copy in a matter of hours even on a Sunday.
Mike
21 January 2020
Unprompted review
Fast. Convinient. Appropriate.
I submitted an urgent application and received my permit within the next 24 hours. I was actually a little surprised with how fast they processed my request. They provided me with softcopy of the booklet containing a translation in all the languages you can possibly ask for and the ITCA card which you can choose to print alongside if you wish to.
I'm perfectly satisfied with their service and recommend it for anyone who needs the permit urgently and has access to a printer.
30 October 2019
Unprompted review
Reply from ITCA Association
Dear Sir,
Please Please?/ contact us, we keep asking you to call us to find out about your complaint.
+44 7856 689001
Support@e-itca.org or on the UK Help Desk
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