I ordered a pair of Uggs in December…
I ordered a pair of Uggs in December still haven’t received them emailed them twice no response?
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I ordered a pair of Uggs in December still haven’t received them emailed them twice no response?
bought a pair of shoes, after when contacting them and showing pics that both shoes were different sizes! they tell us to wait while they speak to their manager. 10 days later we message and ask for update and get ignored... again later we remessage and read and ignored. so or they are stealing the money and dont wanna give it back or its fake utems they sell because or else y ignore the customer? 8 months later after going in person , they get manager to call us next day and offer 10% off on our next purchase!!! what a joke.
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.