Material Handling Solutions LLC Reviews 

70
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

I needed some shelving units but really didn't know where or how to start; so, I started on their website which provided a lot of options and various size configurations which really helped me scope a... See more

Rated 5 out of 5 stars

This website and this company have been ideal for our material handling needs. When we need a specifically sized load strap, I order it here and it comes within a week or two. Only complaint is... See more

Company replied

Rated 4 out of 5 stars

I sent a message through the website portal requesting specific product information and have yet to hear back. About 2 weeks ago now. Perhaps they busy with existing customers and are not able to a... See more

Company replied

Rated 5 out of 5 stars

Ordered a case of oil absorbent socks and after the shipping arrangements were done, it was sent out quickly. The socks work nicely for skimming off oil that is floating on the surface of the water wi... See more

Company details

  1. Business-to-Business service

Information provided by various external sources

Find low prices on warehouse equipment like cabinets, shelving, pallet racks, cranes and workbenches.


Contact info

4.8

Excellent

TrustScore 5 out of 5

70 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

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4.8

All reviews

(70)

3 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

I had ordered 4 wardrobe cabinets when …

I had ordered 4 wardrobe cabinets when the cabinets arrived the the 3 point locking rod assembly was missing on all 4 of the cabinets. Now I have 4 cabinets that I can do nothing with. I tried emailing customer service about my issue and have not received any email or information back.

20 September 2017
Unprompted review
Material Handling Solutions LLC logo

Reply from Material Handling Solutions LLC

Hi Greg,
I'm not sure where you emailed but our email address is customerservivce@e-rackonline.com. Of Course you can always call us and we can take care of your issue. I'm sorry you weren't happy with the cabinets but we will try to make you happy.

Rated 3 out of 5 stars

We received an email thanking us for …

We received an email thanking us for our purchase. We didn't make a purchase.

27 July 2017
Unprompted review
Material Handling Solutions LLC logo

Reply from Material Handling Solutions LLC

Sorry but if you requested a quote you will get a thank you too. The system doesn't recognize whether or not you made a purchase or just requested a quote.

Rated 5 out of 5 stars

everything arrived on time

everything arrived on time
thank you

28 June 2017
Unprompted review
Material Handling Solutions LLC logo

Reply from Material Handling Solutions LLC

Glad to hear your experience was a good one. Please feel free to reach out to us at any time.

Rated 4 out of 5 stars

The product was quality, lacked shipment tracking info.

The product was quality. The biggest issue was: I didn't know where the product was, when it was shipped or predicted to be delivered. I,don't like leaving items on the front door. I contacted the seller about tracking information & got a tottly eronious answer with no follow up as indicated.

18 June 2017
Unprompted review
Rated 1 out of 5 stars

I am very distressed

I am very distressed - we have not received our purchase from ERack Online and now I will have to track it down. What did you do with my package?

17 May 2017
Unprompted review
Rated 2 out of 5 stars

The e-net shopping experience was OK

The e-net shopping experience was OK, but during check-out I was given a $ amount as to what I owed, so, i arranged with my credit card company to pay that amount ... But, the total amount was actually more than I had arranged for, so, when your company tried to collect, my bank considered it as a fraudulent amount and would not allow the transaction to complete. Now, you lost a sale and I wasted my time spent on your web-site.

19 April 2017
Unprompted review
Rated 5 out of 5 stars

Oil Absorbent Socks

Ordered a case of oil absorbent socks and after the shipping arrangements were done, it was sent out quickly. The socks work nicely for skimming off oil that is floating on the surface of the water without collecting water in them. Good products, fast shipping.....will order from this company again.

7 April 2017
Unprompted review
Rated 5 out of 5 stars

AWESOME

The customer service is fantastic. Great responses and quick responses. Thank you so much!! Good customer service is rare these days but you guys ROCK!!

4 August 2015
Unprompted review
Rated 1 out of 5 stars

Canceled Order

I canceled the order because we were told we would get it one week, then I spoke to someone online and he said it was being send out the following week, never received it so I called and they told me it would be another week before the item even shipped, this is unexceptable

18 July 2014
Unprompted review

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