Earcandy Reviews 

Thanks for a great evening, Motown Gold gave us a fabulous time at our Festival.

Booked band 13 months before my wedding day. 1 month before the date my ‘event co-ordinator’ went entirely radio silent and have never heard from her again. 1 week before the day (having made all payments) I was sent all invoices (by someone I had not dealt with during the prior 12 months) and had to explain all previous correspondence / payments again multiple times.
On the wedding day 2 hours before the band were due to arrive and start their set, I was informed by the sound engineer that they were unable to make it due to the lead singer going to hospital...
I was given the option to continue searching for a replacement band or the sound engineer could step in as a DJ.
With it being clear no replacement was likely we asked them to continue searching but if no replacement found, the sound engineer could step in.
The obvious prevailed, and the sound engineer had to step in as DJ (a ‘trained DJ). He played music off his laptop on the stage from the floor and we had no band as planned and hoped for.
We did get refunded our money - and the sound engineer DJ’ing on the floor was granted to us free of charge (cheers). However, this is not the point as we cannot repeat the day, and a band is what we desperately wanted for our wedding.
This is why we chose the company who have prided themselves on a ‘100% guarantee’ for the musicians turning up or being replaced if they cannot turn up; a company who have a 100% turnout record since ‘2010’ (supposedly).

They were incredible, they totally made our wedding day amazing, everyone was up dancing, they were so talented, absolutely loved them.

Absolutely fantastic.They were brilliant and all my guests have not stopped raving about them! Really made our wedding extra special by having such fantastic artists provide such wonderful entertainment. Can not recommend them enough.

They really were brilliant. Enjoyed every minute of them. The singer had an incredible voice, so many guest came up and told me that and asked where I had found them. The Band had also taken the time to look at my Disco choices and realized what my Taste was and banged out some great Rock anthems which were not on the original Band Song list.

Used earcandy to book Motown gold for my wedding. First class service from start to finish

An excellent service from start to finish- The Somebody’s were brilliant - all my guests comments were very positive- we really rated them - they were very friendly and helped to create a wonderful atmosphere. The disco was also very good - the venue was quite challenging as it was small but the boys adapted well.

Motown Gold is an amazing band and got everyone dancing. I would not hestitate to recommend them. I wish I had another occasion to hire them again!

Really helpful crew and wonderful band for our work Christmas Party!

Earcandy was an excellent choice for our party entertainment. We had a guitarist and vocalist jazz duo which set the perfect atmosphere for my husband’s 50th birthday daytime party at home. The performers were very professional, prompt arriving and polite, fitted in with our guests effortlessly and were a pleasure to have in our home. The repertoire was varied and always kept to an appropriate volume so people at our party could still converse with each other at the same time as enjoying the background music. I would highly recommend Earcandy.

We had 'Black and Gold' perform at our wedding in December 2018. The communication with Earcandy was fantastic, they helped me to chose the right band and the perfect package for us. Getting to create your own playlist for the band to play and choosing the disco music is pretty brilliant. It was a lovely touch to have the band sing our first dance, it made it extra special. The musicians were polite and professional, they set up so discreetly, I hadn't even realised they'd arrived! I highly recommenced using Earcandy for your event.

Our daughter recently got married and Earcandy provided the evening entertainment and we were not disappointed. We chose the band Black and Gold, the music was excellent, the band members were friendly and polite and prompt and efficient throughout the evening. many positive comments were received from our wedding guests. Highly recommend this company. Always prompt at replying to emails/texts. Communication was consistent. Provided a perfect ending to a perfect day.

We had Frontline Motown Gold entertain us and I couldn’t fault them, everything was perfect, they made a great atmosphere and talked and danced within the crowd. Most definitely recommend them. From all At Mill Ride Golf Club in Ascot

We were very excited to have this amazing live band turn up, however we wished we had just booked the DJ.
We didn’t actually get the individuals who are in the promo video which was dissapointing and got two substitutes, which was the main reason we booked. We also provided a list of the only songs we want to hear and those we didn’t want to hear at all, and the first 4 songs they sang were those from the “do not play” list, and many others. They did play some of our “please play” list in their second act and was good, but then we realised it was the songs making it good as all of a sudden the atmosphere picked up and why we selected them for our audience. Unfortunately as it was two different singers as per the promo video, the young lady looked disengaged and never once took the lead on a song, proving her lack of confidence, and the guy (bless him) tried to carry the whole set but I think was struggling from a sore throat, which was proved when we have watched our wedding video back and everyone has said the same.
If you read my tripadvisor page you’ll see that I am a positive reviewer typically, so I feel bad for this review, but honestly we were left disspapointed.

Although initially happy with the booking process and communication, we quickly found issues and ultimately it was a bad experience. The first issue came when it was unclear when payments were due, resulting in warning e-mails asking us to pay the next installments when we had been in touch with our account manager regularly and she had never mentioned it. This was ultimately resolved. We were booking a band for our wedding and were very picky about the voice of the singer - our initial contact at Earcandy assured us many times in writing that they only work with the best in the industry. For a while it was unclear whether they could guarantee which singer it would be on the night (which is odd in itself, you should be able to book the specific singer if they are available). After a few e-mails, our contact confirmed who it would be and sent us one, poor quality video of her performing live. The voice sounded good, and we agreed to go over budget to book that act with that singer. However, we were unimpressed that Earcandy could not provide more videos of acts they were promoting. On the night of our wedding, the band were fantastic, but the singer sang out of tune for the entire evening. We then entered into a long and painful discussion with Earcandy who refused to accept any responsibility for suggesting the singer, as their T&Cs state that ultimately the quality of the act on the night is between us and the act. They stopped mediating between us and the singer, and put us directly in touch with the singer (to whom they had forwarded the entire e-mail trail without our consent). This was uncomfortable for us, however we were able to negotiate a partial refund from the singer (over a number of months of uncomfortable e-mails) for her part of the fee. Earcandy should have supported us and provided some funds on behalf of the singer given how strongly they vouched for the act at booking stage. Overall we were very disappointed, the band is a highlight of a wedding and we were let down by most of the process.

Absolutely amazing wedding band - The Somebody's ! They made our night, everyone had the best time and we were all up on the dance floor all night ! Cannot say thank you enough for making our wedding reception so amazing !

Great band and great organisation - will use again

We booked motown gold for our wedding and they were absolutely incredible! Better than I could have ever imagined! They completely made the night, everyone was on the dance floor and every single guest has commented on how fantastic they were! I couldn't recommend them enough they were absolutely brilliant! Thank you so so much!

Very efficient service in terms of pre event communication making everything stress free. Hired 2 bands for our wedding on 6th September- both were fabulous with manager on site whole time. Cannot fault anything with regard to the process/service/sound