The customer service was excellent. The quality of the product very good Unfortunately I did not like the way the wig goes straight back from the band . It did not sit properly and looked very f... See more
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Easilocks Human Hair Extensions offers Award Winning hair extensions. Whether you are looking for a clip in ponytail or tape extensions we have it all. 🚚Fast Delivery 💎No Hidden Charges 😜Easy Returns ✨Free Virtual Colour Matching
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Mascalls Lane 4, CM14 5LR, United Kingdom
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Bought the headband wig. It looks like plastic hair and sheds a lot.

Reply from Easilocks®
I so wanted to love the upart wig 16inch. I waited for so long before ordering, had a colour match Whatsapp and finally pressed go. The delivery was quick and I was excited to try on. I checked the colour sample on outside and it was perfect. It states once the bag containing the wig is open it cannot be returned. No problem I thought colour is perfect. But little realize the quality was not. The combs stitched in were poorly installed. One protruded, out so very visible when wig on and the edge was rough and not covered with hair. Disaster. I reported to Easilocks and despite photos they said would have to be inspected by factory before they would make a decision to refund. So I returned at my own cost and will update my review when I get a response but for now I would say, save your money and go elsewhere.

Reply from Easilocks®
I was colour matched via WhatsApp and provided the PERFECT shade, I get so many compliments on the shade match or people thinking that my extensions are my real hair. I love the different length ponytails but my winner is definitely the U-part wig. I have bought 2 of these, they are super easy to put in and comfortable for all day wear. Easilocks is 100% my go-to for hair. Thank you!

Reply from Easilocks®
Great, really helpful customer care. Had bought the clips ins-however they were slightly too dark. I was then given advice and the right colours that would suit better. It is always a great quality product. Have used both clip ins and tapes:)

Reply from Easilocks®
The hair is the best quality and lovely packaging with speedy delivery x

Reply from Easilocks®
What an exceptional brand. Quality of the HD fibre hair is awesome and the price point (sale) made it accessible for me. I purchased 3 styles on a whim, and was a little apprehensive waiting for the arrival. However, brilliant packaging, quality A+, advice notes (just what you need to know and simple language). You have a customer for life. To others, thinking about purchasing, do not hesitate.

Reply from Easilocks®
Always a great experience! Lovely staff beautiful hair. Been with them for a long time. Would never change companies 💕

Reply from Easilocks®
I am a regular , just need to be easier to wear after the first use as they tangle in legit a tiny bit of wind 🙈 wish I didn’t have to keep purchasing every time I have a night out :)

Reply from Easilocks®
Customer after care was excellent . Dealt with an issue efficiently and resolved issue straight away . Product was perfect as always .

Reply from Easilocks®
I bought the Easilocks Wavy Ponytail after reading repeated claims on the website that “Easilocks extensions are ethically sourced. 100% Remy hair.” At no point on the product page did I see a clear statement that this ponytail was synthetic rather than human hair.
Based on the information presented, I genuinely believed I was purchasing a human hair extension. When it arrived and I opened it, I was extremely disappointed to discover it looked and felt synthetic. It is far shinier and less natural than I expected, and not what I would have bought had the material been made clear.
For a product costing around £30, I expected much better transparency. If this ponytail is made from HD fibre or any other synthetic material, that should be stated clearly and prominently on the product page, rather than relying on customers to discover it after purchase.
I can’t return it because it has been opened, so I’ve been left with a product I wouldn’t have bought if the description had been clear. I hope Easilocks reviews the way these products are described so other customers can make an informed choice.

Reply from Easilocks®
Always great hair have use easylocks for at least 10 years never had a problem would highly recommend good quality great offers and fast delivery.

Reply from Easilocks®
What an outstanding business.. I paid £70+ for a u shaped piece but the next day they gave me 40% off in an email...so rather than returning and buying again at less cost they refunded me the difference.
How fabulous are they. Great company great products but outstanding team 👏 🥰

Reply from Easilocks®
I've ordered from Easilocks several times over the years, and they have consistently impressed me. In my opinion, their hair extensions are some of the best quality available. The hair looks natural, feels great, and lasts well when properly cared for.
One of the things I love most is the huge range of colours and lengths available. It's easy to find a perfect match, whether you're looking for something subtle or a complete transformation.
The prices are also very reasonable for the quality you receive, offering great value compared to many other brands on the market. On top of that, delivery is always pretty quick, which is a bonus when you're excited for your order to arrive.
Overall, I've had nothing but positive experiences with Easilocks. Great quality, plenty of choice, fair pricing, and fast delivery – everything I look for in a hair extension company.

Reply from Easilocks®
Super quick despatch which kind of justified the delivery cost! The products are excellent quality and good value for money.

Reply from Easilocks®
Bad colour matching, bad returns policy & process, bad shipping options. Only perk is it’s cheap will be trying beauty works/lullabellz

Reply from Easilocks®
It was an excellent experience colour matched perfect . And the hair is amazing for synthetic. Really soft and not tacky at all . It looks almost like real hair . Thank you will recommend x

Reply from Easilocks®
I read on TikTok that the hair can be returned if you weren’t satisfied. However that was incorrect. Instead you can exchange only. Unfortunately there’s nothing I wanted in exchanged and so I’ve lost £137.
UPDATE: I am awaiting a reply from Easi locks so I’m hoping for a resolution. Thank you

Reply from Easilocks®
Lovely service. Customer services is 2nd to non.
Would really love to see the uparts in human hair form! But can't fault the products!
Thank you 🙌

Reply from Easilocks®
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