The customer service was excellent. The quality of the product very good Unfortunately I did not like the way the wig goes straight back from the band . It did not sit properly and looked very f... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Wasn't sure of product to get or what colour, spoke to someone on WhatsApp, told me about products, sent a few head shots to her and she matched my colour up, going to buy the product now, great ser... See more
Company replied
I love easilocks but the clips couid be less abrasive on the scalp. Also, a new three piece set of clip ins could include that little bit extra for the " dovetail" effect on the framing of the face... See more
Company replied
The clips are exactly as described & work really well. The fact they have the tape strip already attached to the clip is exactly what I wanted. More expensive than other sites but I wanted to use a re... See more
Company replied
Company details
Written by the company
Easilocks Human Hair Extensions offers Award Winning hair extensions. Whether you are looking for a clip in ponytail or tape extensions we have it all. 🚚Fast Delivery 💎No Hidden Charges 😜Easy Returns ✨Free Virtual Colour Matching
Free Colour Matching Service
Written by the company
- We are here to help💕
- DM us with a picture of your hair in natural daylight and we will do the rest for you!✨
Contact info
Mascalls Lane 4, CM14 5LR, United Kingdom
- Info@easilocks.com
- www.easilocks.com
Shop in Our Sale Now!
4.1
Great
3k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
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Amazing service received to ensure I…
Amazing service received to ensure I got the best colour match. Parcel arrived the next day and the product matches perfect and quality feels great. Very happy with the service received and overall experience
4 June 2026
Unprompted review
Reply from Easilocks®
Hey Michaela,
Thank you so much for taking the time to leave us such a lovely review.
We really appreciate it !!
Have a lovely day xx
Lots of love,
Team Easilocks xx
Great quality hair...May discount code…
Great quality hair...May discount code was great value...fast delivery and well packaged!!
Will definitely buy again!
29 May 2026
Reply from Easilocks®
Hey Ciara,
Thank you so much for the 5 star review!!
We really appreciate it xx
Have a great day 🙂
Lots of love,
Team Easilocks xx
The absolute worst place to get…
The absolute worst place to get extensions from, Colour was black when my hairs dark brown/gingery tints. Customer services was absolute trash to! will never ever use said company again.
6 August 2025
Reply from Easilocks®
Hi Robert,
We are very sorry you feel this way. This order is from last August is that correct?
Reply from Easilocks®
Hey Sarah,
Thank you so much for the 5 star review!!
We really appreciate it xx
Have a great day 🙂
Lots of love,
Team Easilocks xx
Hair was matted in a day
Hair was matted in a day, even as I was trying to separate it out the package it was knotted, the ends had the burnt extension texture about them like they’d been straightened at a high heat and melted. 2 days and they’re like horse hair. 0/10
25 May 2026
Reply from Easilocks®
Hi Jordan,
We are sorry to hear you feel this way.
Please email returns@easilocks.com if you are experiencing issues with your piece.
Kind Regards,
Team Easilocks.
Fast shipping and amazing deals tbf
Fast shipping!
The curling wand that I bought has given me so much confidence with my short hair, was so stuck with styling.
The hair brush feels lush too compared to other brushes I have used!
30 May 2026
Reply from Easilocks®
Hey Perrie,
Thank you so much for the 5 star review!!
We really appreciate it xx
Have a great day 🙂
Lots of love,
Team Easilocks xx
Reply from Easilocks®
Hey Em,
Thank you so much for the 5 star review!!
We really appreciate it xx
Have a great day 🙂
Lots of love,
Team Easilocks xx
Delivered quickly & packaged so nice
Delivered quickly & packaged so nice . Great little hair scrunchy to add some volume to my hair . Matches perfectly.
19 May 2026
Reply from Easilocks®
Hey Julie,
Thank you so much for taking the time to leave us such a lovely review.
We really appreciate it !!
Have a lovely day xx
Lots of love,
Team Easilocks xx
Dispatched immediately… arrived in…
Dispatched immediately… arrived in time… great quality
22 May 2026
Reply from Easilocks®
Hey Alison,
Thank you so much for the 5 star review!!
We really appreciate it xx
Have a great day 🙂
Lots of love,
Team Easilocks xx
Product great and fast service
18 May 2026
Reply from Easilocks®
Hey,
Thank you so much for taking the time to leave us such a lovely review.
We really appreciate it !!
Have a lovely day xx
Lots of love,
Team Easilocks xx
Fantastic customer service
Fantastic customer service, answered my query promptly
26 May 2026
Unprompted review
Reply from Easilocks®
Hey Michelle,
Thank you so much for the 5 star review!!
We really appreciate it xx
Have a great day 🙂
Lots of love,
Team Easilocks xx
Reply from Easilocks®
Hey Linda,
Thank you so much for taking the time to leave us such a lovely review.
We really appreciate it !!
Have a lovely day xx
Lots of love,
Team Easilocks xx
Reply from Easilocks®
Hey!
Thank you so much for the 5 star review!!
We really appreciate it xx
Have a great day 🙂
Lots of love,
Team Easilocks xx
I like the hair sample before you open…
I like the hair sample before you open your hair just to check before the hair felt good clip in well
18 May 2026
Reply from Easilocks®
Hey Chantelle,
Thank you so much for the 5 star review!!
We really appreciate it xx
Have a great day 🙂
Lots of love,
Team Easilocks xx
Reply from Easilocks®
Hey Anne,
Thank you so much for the 5 star review!!
We really appreciate it xx
Have a great day 🙂
Lots of love,
Team Easilocks xx
I paid for a ponytail as well as…
I paid for a ponytail as well as shipping. After I paid I got a notification that I had to pay another $23 shipping fee. All in all they wanted $29 for the ponytail, $27 for shipping PLUS another $23 to DHL which was NOT disclosed on the website. When I refused to pay the duty fee (extra shipping) which I feel was already paid in the $27, they refunded my $29 WEEKS later. This company is a terrible scam.
21 April 2026
Unprompted review
Reply from Easilocks®
Hi Niki,
We are sorry to hear you feel this way.
Unfortunately Easilocks does not decide the cost of shipping or custom fees, this is completely out of our hands.
Please email info@easilocks.com for any further assistance.
Kind Regards,
Team Easilocks.
Reply from Easilocks®
Hey Pamela,
Thank you so much for the 5 star review!!
We really appreciate it xx
Have a great day 🙂
Lots of love,
Team Easilocks xx
Reply from Easilocks®
Hey Ruth,
Thank you so much for taking the time to leave us such a lovely review.
We really appreciate it !!
Have a lovely day xx
Lots of love,
Team Easilocks xx
Reply from Easilocks®
Hey Elizabeth,
Thank you so much for the 5 star review!!
We really appreciate it xx
Have a great day 🙂
Lots of love,
Team Easilocks xx
Awesome customer service- literally as…
Awesome customer service- literally as easy as sending a WhatsApp pic to get my hair colour matched. I bought the u part wig, colour is perfect and after a couple of tries I’ve got installation down. Looks beautiful I’m buying clip ins too xx
15 May 2026
Reply from Easilocks®
Hey Katharine,
Thank you so much for taking the time to leave us such a lovely review.
We really appreciate it !!
Have a lovely day xx
Lots of love,
Team Easilocks xx
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