Easirent - Bootle Reviews 91

The booking process is incredibly easy, and completely pain free! 5 stars from me!

Everything went as smooth as possible. The guy on the desk was very helpful
Definitely use again

Quick and easy to use

Easy to navigate online booking form done in minutes

great and competitive service and offers to lead the market. All was explained with clear instruction and information and good value.

I hire cars from Easirent Bootle regularly. Very helpful staff, very good service.

Joke of a company who think it is acceptable to phone the day before your hire to say there is no vehicle available, cost me a days work!

Excellent customer service and great vehicles at the best rates.

Car wasn't ready terms weren't explained properly on website therefore had to cancel asked the lady to cancel booking to which she rudely told me to do it via website totally unsatisfactory service................. and now its 17th December still haven't been refunded and had no reply to my emails steer clear BANDITS THATS WHAT THEY ARE ............... YOU CAN SKIP THE AUTOMATED REPLIES THANK YOU YOU TOOK MONEY FROM MY CARD AND NEVER GAVE ME A VEHICLE SO WHERE IS MY MONEY 1.THE CAR WASNT READY 2. I NEVER HAD A £1600 DEPOSIT WHICH SHOULD HAVE BEEN DONE BEFORE YOU TOOK ANY MONIES YOUR A FIRM OF THIEVES AS ALL THE GENUINE REVIEWS (NOT THE FAKE ONES YOU POST YOURSELVES) CAN TESTIFY TO

My driving licence is away with DVSA to have categories added. But a certificate proving so (for use in situations just like this) isn’t good enough. Not even with a copy of my licence and the fact that they scanned my licence a month ago for my last hire here. So we thought we could use my girlfriends licence and hire in her name? Nope, because she needs a credit card in the drivers name for the insurance excess but because she’s not a debtor, she doesn’t have a credit card. Offered to pay / pre-authorise on a debit card but not good enough. Not even with passports, utility bills, and bank statements. So we asked, for a refund for the hire but they refused because you have to give notice. Apparently it’s all in the small print when we booked at 1am in the morning. Seriously guys ... good companies don’t do ‘small print’ anymore ... if you’re going to operate like the Gestapo you really should make stuff like this crystal clear when booking online. Eg; big letters explaining all your rules and that you don’t accept a certificate in lieu from the DVSA.

Great service, helpful and reasonably priced, what more do you need

Great value and fantastic service
Cheaper to rent a car from here than own one or get a taxi, you only pay for what you use

Having looked at a number of companies to hire a vehicle this was by far the 'easiest' site to navigate and they offered the best price!

Easy to use. Helpful staff. No problems

Excellent service, fast and reliable. 5 min to get the car and even less to give it back. Recomend