Easirent - Waterloo Reviews 5

TrustScore 2.5 out of 5

2.7

APCOA Car Park, Cornwall Road, Bishop’s, SE1 9PU London, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

The security deposit they made me cancel has not yet been returned to my account, the service is not good

Rated 1 out of 5 stars

Horrible service! Called the customer service to get some approvals, they are so rude laughing over the phone and making fun of you. Also the calls are not recorded so everyone in the customer servi... See more

Rated 4 out of 5 stars

Mary was exceptional and helpful. It make a whole lot difference when you encounter staff who are patient, friendly and able to explain the process very well.

Company replied

Rated 5 out of 5 stars

Car was ideal hybrid with good petrol consumption, pickup and drop off was easy. Left my phone in the car but team returned it to me the next day. Good, honest, easy.


Company details

  1. Car rental company

Written by the company


Contact info

  • APCOA Car Park, Cornwall Road, Bishop’s, SE1 9PU, London, United Kingdom

  • 020 3657 6054

2.7

Poor

TrustScore 2.5 out of 5

5 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Horrible service

Horrible service! Called the customer service to get some approvals, they are so rude laughing over the phone and making fun of you. Also the calls are not recorded so everyone in the customer service say different things.

Rent from better companies. Not from the ones require credit card for deposit (WHO USES A CREDIT CARD IN THE UK ANYMORE?)

28 January 2023
Rated 4 out of 5 stars

Mary was exceptional and helpful

Mary was exceptional and helpful. It make a whole lot difference when you encounter staff who are patient, friendly and able to explain the process very well.

28 October 2022
Unprompted review
Easirent  - Waterloo logo

Reply from Easirent - Waterloo

Thank you for your positive review. We look forward to seeing you again.
Drivalia

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look