No empathy and just interested if they think you have money.
I came into the store in East Dulwich to find flowers for a funeral I was attending that day. The woman was so unhelpful and had no sympathy. She was just interested in how much money I was going to spend. The flowers I got in the end leaked at the funeral and caused a mess. They were supposed to be secured in water but the water came through going everywhere. It was very stressful and disappointing. I will not be going there again. What is the point of going to the high street when there is no customer service.








