Awesome sports frame, outstanding prescription quality lenses, made mostly for cycling, motorcycle sports, during the night/ fall/ winter/early spring or when no/ less sunshine outside/ indoors, fits... See more
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They were better than expected. Superb and good quality. I got a good discount and the carrera glasses cane with a hard case. Great customer service and prompt reply! 100% recommended.
I have been buying glasses from this site for many years and have always been impressed by their service and quality of their products. My main motivation originally was price, as glasses, especially... See more
I bought a pair of glasses which within a short time frame oxidised behind the plastic around the nose and behind the ears. I reached out to the company only to be told to next time buy glasses tha... See more
Company replied
Company details
Information provided by various external sources
Depuis 2006, EasyLunettes est un leader sur le marché de l'optique en ligne. Avec la plus grande sélection de lunettes de soleil, de lunettes de vue et de lentilles de contact, EasyLunettes fournit des lunettes à des milliers de clients satisfaits.
Bienvenue chez
Written by the company
- Plus de 180 grandes marques
- Chez Easylunettes, nous offrons le plus large choix de lunettes en ligne avec plus de 80 000 produits et 180 marques. Trouver la paire de lunettes de soleil, de vue ou les lentilles de contact qui vous vont le mieux et économisez grâce à nos prix imbattables !
- Partagez votre avis sur Truspilot, et tentez de gagner notre concours du mois !
- Easylunettes.fr offre une paire de lunettes de soleil à l'auteur d'un des commentaires du mois ! Donnez nous votre avis, et nous faisons le reste. Ce mois-ci, tentez de gagner une paire de lunettes de soleil Carrera CHAMPION !
- Livraison rapide et gratuite
- Easylunettes offre une livraison gratuite et rapide dans le monde entier sur l’ensemble des modèles de lunettes de soleil, de vue et de lentilles de contact. Recevez aisément votre paire de lunettes à la maison sans suppléments.
- 100 jours pour être satisfait ou remboursé
- Si vous n’êtes pas satisfait de votre nouvelle paire de lunettes, ce n’est pas un souci grâce à notre politique de 100 jours, satisfait ou remboursé. Nous renvoyer votre paire de lunettes est simple et facile, et vous avez jusqu’à 100 jours pour prendre votre décision. Avec Easylunettes, acheter en ligne est sans risque grâce à notre politique de renvoi des commandes et notre garantie de remboursement.
- 24 mois de garantie
- Chez Easylunettes, nous garantissons une qualité exceptionnelle sur l’ensemble de nos produits et nous offrons une garantie 2 ans afin que nos clients soient toujours dotés des meilleurs lunettes de soleil et de vue. Notre garantie exclusive couvre l’ensemble des défauts de fabrication de nos fournisseurs sur les lunettes de soleil et de vue dans tous les cas. Pour les lentilles de contact, nous offrons 3 mois de garantie.
- Un service client performant
- Pour toute question et demande, notre service client est toujours disponible pour vous aider. Il suffit de nous envoyer un mail et vous recevrez une réponse dans les 24 heures. Si vous avez besoin d’aide pour choisir un modèle ou que avez une question sur un produit, n’hésitez pas à contacter le service client, il sera ravi de pouvoir vous venir en aide. La satisfaction de notre client est notre priorité.
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4.7
Excellent
5k reviews
Asks customers to review
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Amazing
Amazing! The glasses are nice and fit me well and the customer service pro and nice!
25 December 2023
Reply from EasyLunettes
Hello Brunella,
Thank you so much for your kind words, Brunella. We really appreciate you taking the time to share your experience with us.
We count ourselves lucky to have customers like you. We look forward to welcoming you again at Easy Lunettes!
Sincerely,
Ellen
Super super super 👍🏻
25 December 2023
Reply from EasyLunettes
Hello M Tobias Völker
Thanks for the awesome review, M Tobias Völker! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.
Come back and see us soon. Cheers!
Wishing you a very happy festive season!
Sincerely,
Ellen
Birthday present ruined because of incompetence
I bought a pair of sunglasses on EasyLunettes as I had been looking for this specific pair but it was sold out on most websites. This was the pair of glasses that my girlfriend wanted and I wanted to gift to her.
After purchasing the sunglasses I waited a full week before emails starting rolling in. Please excuse us for the delay we are waiting for our supplier… I was frustrated as it said 24 to 48 hour delivery.
After emailing them to make sure they would be able to get new stock for sunglasses that I had seen sold out on every other website, they assured me that they would be able tu fulfil the order and not to worry. Week after week emails and emails saying the same generic message about how sorry they were about the inconvenience and suggest to get an alternative pair (which were all less expensive than the ones I ordered).
After all the assurances that it would be in stock eventually they emailed me to say they would not be able to fulfil my order and by this time I had missed my girlfriends birthday. So just like I purchased air from easylunettes my girlfriend received air for her birthday thanks to the incompetence of easylunettes warm customer service.
18 August 2023
Unprompted review
Reply from EasyLunettes
Hello Jake,
Thank you for sharing your feedback. I am very sorry to hear that you have concerns with the processing time of your order. I sincerely apologize for the inconvenience this has caused you.
If you wish to know more information about this, you can check it here : https://www.easylunettes.fr/faq/12188/shipping-times
Here at EasyLunettes, we strive to provide the best experience we can for our customers. I genuinely apologize for the inconvenience this has caused you. We take our customers’ feedback very seriously so I will be contacting you shortly to help resolve this issue.
Sincerely,
Ronald
Update:
Hello Jake,
Please note that I have sent you an email regarding your concern. In case you did not receive it, kindly check your spam/junk box.
Sincerely,
Katherine
Top services
6 August 2023
Hello Hello I hope you are doing well…
Hello Hello I hope you are doing well thank you for taking care of this order with so much professionalism I very much appreciate you seemed to me to be a very sincere and very respectful person Thank you I actually received the refund and thank you again I wish you a pleasant day, take care of yourself and your family, it's important! have a good weekend to the pleasure Cordially
STEFFANY Elveen and Hannah
6 July 2023
First class
First class. Excellent attention to detail, fast delivery. Will definitely return.
15 May 2023
Excellent service
Easy to use site, great communication and excellent service from both Ana and Josh. Will definitely use this site again.
16 June 2023
Unprompted review
Excellent range of frames and selfie…
Excellent range of frames and selfie service. Speedy delivery.
17 May 2023
I bought reading glasses
HI i bought reading glasses, im pleased with them, allso got a spare pair of lenses which i wasnt expecting, delivery only took 5 days, so im happy with my experience
6 May 2023
English Response from France
Good service and communication in English - very helpful for an Englishman in France
17 April 2023
Outstanding service and customer care.
I recently had an issue with my purchase from Easylunettes, where I incurred unexpected customs fees. To my delight, their customer service team was extremely attentive and resolved the matter swiftly.
Upon contacting Easylunettes about the customs fees, they were quick to respond and address the issue. The team's professionalism and efficiency were impressive, and they promptly processed a refund to cover the additional costs.
It is rare to find a company that goes above and beyond to ensure customer satisfaction, and Easylunettes has proven to be one of those exceptional cases. Their dedication to providing a seamless and positive experience sets them apart in the eyewear industry.
I highly recommend EasyLunettes to anyone looking for quality eyewear, backed by a company that genuinely cares about its customers. Their prompt reimbursement of customs fees has earned my trust, and I will certainly return for future purchases.
15 March 2023
Unprompted review
TOP TRES BON SERVICE
15 March 2023
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