They are fraudsters do not engage! They will hire you a car their agents cannot provide, bully and intimidate you into paying more and then have to get your money back through the credit card.
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See what reviewers are saying
A comprehensive website that chooses comparable options for you, to rent a car. The website is very clear and intuitive. I use EasyTerra for 5 years now, to book a car in Europe, and they never disapp... See more
Dreadful company. I booked through EasyTerra only to find that I was not provided a car. I arrived at the designated address to collect a car but was turned away. Imagine planning a family holiday und... See more
This is the second time I've used EasyTerra and again found them to be excellent. They provide useful advice before picking up the car and were so helpful when Avis tried to charge me for another week... See more
Company details
Information provided by various external sources
EasyTerra Car Rental is an independent online car rental comparison agency. We compare the rates of well known international brands and combine them with the results of smaller local players, resulting in the best deals for everyone.
Contact info
Westersingel 24, 8913 CL, Leeuwarden, Netherlands
- www.easyterra.com
Hasn’t replied to negative reviews
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Great platform for car rental
I have been using the Easyterra.com online platform to rent cars from local agencies for more than 10 years with great satisfaction. I recommend their service. You can always expect to get great deals.
Worry free experience
No problem with anything. Quick and easy transaction. Good price for worry free car rental
Very easy to use.
Everything went as planned
Despite the late booking everything went smooth and as planned. The vehicle was clean and drove without any problems. Thank you .
Always reliable services
As always i found the vehicle i wanted in a good price. Everything worked nicely and the company you colaborate is reliable too (centauro for this time)
Good value for money
Initially I'm worry when reading some of the -ve review. Fortunately my experience was very pleasant. The whole process of booking to picking up the car was seamless. Everything that were promised were given including zero worry package at very competitive price. It was cheaper than booking directly to the car rental. Highly recommended.
Hidden charges in small print
So despite the parent company website outlaying the company goals to include 'transparency' and all that type of rubbish seems this doesn't cascade to Easyterra. After booking and reading the small print in the contract do I then see a little line about local road safety charges being payable on collection. So that's another €21 snuck in that wasn't quoted for.
Good service
There was a bit of trouble with the initial reservation, but Easyterra was efficient and we got it solved within a few days.
East Terra makes international car…
East Terra makes international car rentals simple and easy. Our reservation was ready at a nearby location in Stockholm. We were upgraded for free with a quality automobile that made the ground part of our trip easy. Return at Copenhagen was even easier. We used Easy Terra before in Spain and will use it again on our next adventure.
They don't hold what they promise...
I have used Easyterra a couple of times in the past, and have always been quite satisfied. What I experienced this summer however let me change my mind, and I will not use Easyterra anymore.
I booked a car from a smaller rental agency in Italy via Easyterra. Since I wanted to pick up the car in one place and return it in another, I made sure to choose a vehicle that was advertised with "one-way surcharge included" on the Easyterra website. However, once I got the voucher, the surcharge was suddenly excluded. I contacted Easyterra before I picked up the car, but they said I should complain only once I had returned it again. However, when I did that, they told me that it's too late and I should have complained before...
Not very good customer service
I reserved two cars in Milan. When the confirmation came in, one car had the wrong pick up timing (system's error). When called to rectify, the customer service person was so unhelpful and said "unless you can prove it's a system's change, I cannot do anything!" and wanted me to pay extra just to change the time to the one I booked originally!!
Ordered a 7 seater VW Turan at…
Ordered a 7 seater VW Turan at Europecar Zurich via Easyterra. Al went well. Luckily did not have to use the Eassyterra’s full cover insurance, but if I may suggest: At pick up, always check thou rally the vehicle and at return point wait and get a confirmation that car has no scratch or dent !
Very good I am happy
Dishonest business practices
Dishonest business practices, absurd clauses hidden in the small print of the T&Cs to trip up the unwary. They brazenly kept our money, refusing to provide the car simply because we arrived to collect it 10 minutes outside a small window of time beyond our stated pickup time. Avoid at all costs
Excellent company as intermediate for car rentals
Excellent company as intermediate for car rentals. Working with them for many years now, they are responsive, reachable and offer service on the phone when having questions when picking up the car. Best of all: they offer great prices with good coverage.
Using EasyTerra
Using EasyTerra, we booked a car at CDG airport, France. The process was very straight forward and worked exactly as described. I would definitely use them again.
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