EasyTerra Reviews 

6,646
TrustScore 3.5 out of 5

3.5

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Rated 4 out of 5 stars

Easyterra gave us a contract with Budget in Olbia, Italy. Expenses for 2nd driver estimated on 140 euro, payable when returning the car. Amount to be paid was our 204,97. seems on top op our 140 we ha... See more

Rated 4 out of 5 stars

Rented a car via easyterra at Hertz in Strassbourg. Renting was easy and the service at the pick up and return was nice. Helpful and no push for extra add ons, which was a relief compared to other exp... See more

Rated 2 out of 5 stars

I booked a car via Easyterra in Norway (Hertz). In Norway, toll is automatically added to your bill by means of camera detection on the road. Meaning you get the bill afterwards. So it happened:... See more

Rated 5 out of 5 stars

During a number of years, I have consistently rented cars through EasyTerra. The booking process was always smoothly. One time I had a transaction problem with my card, which was promptly resolved.... See more

Company details

  1. Car rental company

Written by the company

EasyTerra Autohuur is een onafhankelijke prijsvergelijker op het gebied van autoverhuur. De prijzen van de bekende autoverhuur bedrijven worden in ons systeem vergeleken, zodat je als consument altijd tegen een gunstig tarief jouw huurauto bij ons kunt boeken.


Contact info

3.5

Average

TrustScore 3.5 out of 5

7k reviews

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3.5

All reviews

(6,646)

412 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good and easy!

Great overview of cars and what is included. Easy booking online and good customer service for any questions. Used EasyTerra before and would use them again.

28 October 2018
Unprompted review
Rated 5 out of 5 stars

Good service

Good service, no problems with Avantcar at Split airport. Normallly it is everytime a hassle to get your car, to make you afraid and sell all the options to double the price. No push sales at Acantcar in Split, quit young but very good staff. Thank I would definitely recommend Avantcar in. Split.

6 October 2018
Unprompted review
Rated 4 out of 5 stars

Car rental, Oregon USA

Was a very good experience. Everything was fully arranged when we got to the location. No extras to pay or unforeseen expenses. Only thing was the description of the type of car. The site over indulges the model you’ll get, both cars we rented were not the models said. Can’t complain much as it says “or like model”. Just don’t get your hopes up if you’re thinking that model is available. For the rest everything was good.

9 September 2018
Unprompted review
Rated 5 out of 5 stars

No complaints

No complaints. We even recieved an upgrade since our class was not available at the time.

28 August 2018
Unprompted review
Rated 4 out of 5 stars

Good overall experience

We rented a car for a week @ Nice Airport. Service was good, I had to cancel my first reservation because I made an error with the names and creditcards. Called EasyTerra by phone. Very helpful persons and they really tried to come up with a solution. Renting of the car went smooth. The lady behind the desk of Hertz/Thrifty tried to make us pay an additional insurance: NEVER DO THAT! It's NOT necessary. You don't need that if you already chosen a full package with EasyTerra. It is just so they can make some extra money. This was the second time I rented a car with EasyTerra and my overall experiences are very good. Just do some research yourself en don't get played by the persons behind the rental desks in the country you are staying.

26 August 2018
Unprompted review
Rated 2 out of 5 stars

Extra insurance costs

Extra insurance costs: €28 per day!
My rental was supposed to be including insurance but upon arrival in Ireland, AVIS explained the Fine Print. The deductible of my pre-paid insurance was €2000! To cover this, I needed additional insurance cost me €28 per day.
Terra misrepresented their charges. This was the first time I rented via Terra. I was very disappointef.

21 August 2018
Unprompted review
Rated 4 out of 5 stars

Easy to navigate website

Easy to navigate website, quick booking and confirmation. The actual rental car company always knows of my reservation. Only minus is that it's not always clear during booking that you should amend number of persons travelling (so all passengers not just extra driver) in the car (default is 1, don't know how it would affect any insurance claims if not stating the right amount of car users on the reservation).

19 July 2018
Unprompted review
Rated 1 out of 5 stars

we got charged twice

we got charged twice for CDW and airport fee. Complaining during 3 month didn't work.

15 July 2018
Unprompted review
EasyTerra logo

Reply from EasyTerra

Dear Tom,

I will personally check this file and will come back to you.

Kind regards,
Tjeerd Kramer

Rated 2 out of 5 stars

Easyterra wrongfully informed me about…

Easyterra wrongfully informed me about the amount the car rental agency would reserve on my creditcard. The voucher said €500, the agency said €1.750, which I did not have available on my creditcard. Luckily my co-driver had an additional creditcard, otherwise we were unable to rent the car.

2 July 2018
Unprompted review

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