The order started off on a bad note as there was initially no product (textbook) available. Once the product was made available, the shipment progressed nicely to the point of delivery. I have the pro... See more
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Our goal at eCampus.com is to provide students access to the largest selection of textbooks at the lowest possible prices. With over 4 million titles available, we offer students access to used textbooks, new textbooks, eTextbooks and textbook rentals. Additionally, students can sell back their textbooks to us through our simple online buyback program.
About eCampus.com
Written by the company
- We're committed to our customers!
- We have a longstanding commitment to treat our customers right and ensure they have the best experience possible. Our customers rent, buy and sell their textbooks confidently through eCampus.com.
Contact info
2373 Palumbo Drive, 40509, Lexington, United States
- 1-877-322-6787
- eservice@ecampus.com
- www.ecampus.com
Replied to 2% of negative reviews
Typically replies within 2 weeks
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Glad I can rent a book for cheaper
The delivery was great
The delivery was great, and the book is Awesome extra reinforcement for coding and understanding the material.
Thank you, I will definitely use you again in the future.
Quick delivery
it was not a brand new book
it was not a brand new book, written inside it. took longer than expected.
Book I needed for school
It came on time and in really great condition
Scam-Like Experience – Avoid eCampus!
As part of buyback program, I sent textbooks to eCampus and was told payment would be made in 3–5 weeks. It’s now been 8 weeks with no payment. They falsely claimed to have paid via PayPal—despite me only providing direct deposit info. Since then, communication has been evasive or nonexistent. This is not just poor service—it’s blatant dishonesty. eCampus should not be in business. Avoid at all costs.
The book arrived on Monday Oct 14
The book arrived on Monday Oct 14. Wanted to read what my ancestors went throughout his life. Good read so far.
Feedback for my textbook Journey to adulthood
The digital textbook arrived almost immediately after we placed our order. This prompt service allowed me to access the book and start completing assignments. It was also easy to locate and easy to access. Thank you so much for your awesome service. God bless.
Books arrived on time!
On time and book is practically new
Satisfactory Service Across the Board
The book I ordered arrived about four days earlier than previously expected and in good condition. This was my first time renting a book from this company, and I'll be sure to refer to eCampus next time I want to rent another book.
I am so happy with my purchase highly…
I am so happy with my purchase highly recommend ecampus.com and delivery went smoothly as well!
Ordered and received book.
Shipping mix-up
Fast shipping, however incorrectly delivered, so it took an extra 3 days. Unfortunately, the package was delivered to the wrong address and I had to call the USPS to track it. USPS retrieved the package and delivered to my house 3 days later.
Easy experience
I received my book in perfect condition, very quickly.
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