eCars247 Reviews 

300
TrustScore 5 out of 5

5.0

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Rated 5 out of 5 stars

Excellent service, very transparent view of all the information needed to buy the car at the point of purchase on line. Excellent contact with sales team. The trial period offers great peace of mind... See more

Rated 5 out of 5 stars

Picked my car up this evening, it's absolutely immaculate! Recommended by a friend and have not been disappointed since the first point of contact. The no pressure sales approach from Chris was fantas... See more

Company replied

Rated 5 out of 5 stars

Was a little nervous to buy before viewing in person however the detailed photos and any highlighted defects and full review of all documents made our online purchase easier. With full independent AA... See more

Company replied

Rated 5 out of 5 stars

ecars247 have exceeded expectations for the third time... This is the third car my family have bought from ecars247 and we'd never go anywhere else. Found the exact car I was looking for, at a pric... See more

Company replied

Company details

  1. Car dealer

Written by the company

Buy Online | 14 Day Test Drive | Nationwide Delivery Make your next car purchase easy - do it all online, even part ex and finance and take advantage of a 14-day test own. We even deliver your car to your door. Change the way we buy used cars, forever.


Contact info

5.0

Excellent

TrustScore 5 out of 5

300 reviews

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No recent history of asking for reviews

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5.0

All reviews

(300)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Seemless process throughout and really…

Seemless process throughout and really good personal assistance

7 May 2019
Unprompted review
eCars247 logo

Reply from eCars247

Hi Owen, thank you for taking the time to send in your very positive review. It is great to read that you have enjoyed your car buying experience with us. We look forward to seeing you again in the future.

Rated 5 out of 5 stars

Great Service

From the moment we picked the car we wanted to buy until the delivery a week later everything was perfect
Great service and would not hesitate to recommend ecars247 to anyone

2 May 2019
Unprompted review
eCars247 logo

Reply from eCars247

Hi Lesley, that is wonderful to hear. We are delighted to read that you have had such a positive car buying experience with us. We hope to see you again in the future.

Rated 5 out of 5 stars

Excellent customer service from start…

Excellent customer service from start to end. Polite friendly staff who definitely went the extra mile. The whole process of buying and part exchanging my own vehicle was explained in detail backed up with emails giving more detail. Happy to answer any questions and always available.
New car was as described and over 60 images forwarded to me. Reasonable price and in excellent condition.

2 May 2019
Unprompted review
eCars247 logo

Reply from eCars247

Hi Shirley, many thanks for taking the time to write such a positive review. It's always a joy to the staff here at eCars247 to hear that our customers have had the right car buying experience. Thank you.

Rated 5 out of 5 stars

Fantastic service from beginning to…

Fantastic service from beginning to end.
Extremely helpful and very informative throughout and beyond the entire sales process.
Very satisfied customer :-)

1 May 2019
Unprompted review
eCars247 logo

Reply from eCars247

Hi Mark

Many thanks in taking the time the send in your review. Lovely to hear that you are very satisfied with your experience in buying a car from us. We hope to see you again in the future :)

Rated 5 out of 5 stars

Very good service all round

Very good service all round, from my initial enquiry, viewing and eventually purchasing my car. The staff at eCars247, were excellant, and especially Jenny and Paul, who were so helpful, and knowledgeable in all aspects,and were a credit.

from Terry Finnegan.

30 April 2019
Unprompted review
eCars247 logo

Reply from eCars247

Hi Terry

That is wonderful to hear, thank you so much for taking the time to send in this review. It is great to read that our customer service has given you such a great experience as this is central to everything we do. We very much look forward to seeing you again in the future.

Rated 5 out of 5 stars

Excellent start to finish

27 April 2019
Unprompted review
eCars247 logo

Reply from eCars247

Hi David, many thanks for taking the time to send over your positive review. We are delighted that you have had such a great experience with us.

Rated 5 out of 5 stars

the sales staff were great 5 stars to…

the sales staff were great 5 stars to jenny and Paul the car was delivered straight to the door.
we were more than happy with the car as it was as described on the internet.would buy again,
Thanks again
GLENDA & Brian

26 April 2019
Unprompted review
eCars247 logo

Reply from eCars247

Hi Glenda & Brian,

Thank you so much for your very kind words. We are delighted that you have had such a great experience with us, and we look forward to seeing you again in the future.

Rated 5 out of 5 stars

seamless and straightforward

Very helpful all the way through from point of choosing vehicle. Always respond in a timely manner with any questions all of this made it best and easiest experience purchasing a vehicle

26 April 2019
Unprompted review
eCars247 logo

Reply from eCars247

Hi Jermel, thank you so much for taking the time to write your review. We are delighted to hear you have had such a positive experience with us, and we look forward to seeing you again in the future.

Rated 5 out of 5 stars

Excellent flawless purchase

Excellent flawless purchase
Car as advertised
Will use them again

24 April 2019
Unprompted review
eCars247 logo

Reply from eCars247

Hi Dilip, thank you for your comments. It was our pleasure to deal with you and we hope you continue to enjoy your new car.

Rated 5 out of 5 stars

Best way to buy a car...

A totally different car buying experience with attention to detail and an absolute focus on customer care. They didn't have the car I wanted in stock so sourced a few to choose from, with spec to match my requirements and looked after me from start to finish. I'd use them again without hesitation... Thanks David!

24 April 2019
Unprompted review
eCars247 logo

Reply from eCars247

Hi Matt, thanks for your wonderful review. We are so glad that you're happy with the car and your experience. We'd be delighted to deal with you again in the future.

Rated 5 out of 5 stars

Great value for money and fantastic…

Great value for money and fantastic customer service

23 April 2019
Unprompted review
eCars247 logo

Reply from eCars247

Hi Samatha, thank you for taking the time to leave a review of your experience with us. We hope you love your new car and that we'll see you again in the future!

Rated 5 out of 5 stars

Amazing

Very helpful, love my car, couldn’t have asked for any more

21 April 2019
Unprompted review
eCars247 logo

Reply from eCars247

Hi George, many thanks for your very positive review. It means a great deal to the team that you have had such a good experience with us.

Rated 5 out of 5 stars

A truly outstanding customer service…

A truly outstanding customer service from eCars247 from start to finish.
My customer experience with eCars247 has been second to none and been absolutely faultless. Jenny, Paul and Christopher and the whole team have been a joy to deal with, friendly, going above and beyond and they have provided reassurance throughout.
I will definitely buy again from eCars247 and have already recommended to family and friends.
Thank you eCars247 for a true 5 star service!

Mo

20 April 2019
Unprompted review
eCars247 logo

Reply from eCars247

Hi Mo

What can we say, but thank you...

What a lovely review to read, and obviously we are delighted you have had such a great experience buying a car from us. We look forward to seeing you again in the future, and thank you for the recommendations :)

Rated 5 out of 5 stars

A really great service!!

A really great service! The car was perfect and exactly like in the pictures. The communication is really good and they are always at the end of a phone to answer any questions. Can't fault eCars247 at all! *****

17 April 2019
Unprompted review
eCars247 logo

Reply from eCars247

Hi Graeme, thank you so much for the very kind review. We are delighted your experience has been a good one. Hopefully see you soon.

Rated 5 out of 5 stars

Absolute stars, fantastic, caring and genuine.

Unbelievably good service from the whole E-Cars 24/7 team, straight from the get go they honestly couldn’t do anymore for you, I never leave reviews however as the service I have received from purchasing my first car with them to then purchasing my second has been so exemplary it would of been rude of me to of not. I will not buy a car from any other company from here on in, thank you for all your help and for accommodating me. A customer for as long as your business is running. Thanks again Tom.

13 April 2019
Unprompted review
eCars247 logo

Reply from eCars247

Hi Tom, that is wonderful to hear. We really appreciate that you have written this review, it means a great deal. We look forward to seeing you again, enjoy your car!

Rated 5 out of 5 stars

Outstanding service

Absolutely quality service from everyone at eCars247 from the start !!
We purchased an Evoque from them which they sourced to our spec and was perfect 👌🏻
Unfortunately after a week we had a slight issue with the car as the previous owner was a smokers( I was then dubious to see about the 14 day return policy )

Chris,Jenny and David you did not disappoint! Not only was it an option to just return the car they offered to find another which they did and we exchanged the car with no hassle at all and full apology as they had no idea due to it being cleaned and valeted beforehand

It’s been a pleasure to deal with this company from the start
Very happy with our new car
Highly recommended 😊😊👍🏻👍🏻👌🏻👌🏻

Thanks again

Mick & Elaine

12 April 2019
Unprompted review
eCars247 logo

Reply from eCars247

Hi Mick

Thank you so much for taking the time in writing such a positive review. We are delighted that you have had such a great experience buying a car from us.

We very much look forward to seeing you in the future.

Rated 5 out of 5 stars

Excellent

Excellent service from start to finish!!! Will use again!

10 April 2019
Unprompted review
eCars247 logo

Reply from eCars247

Hi David, many thanks for taking the time to send in your review. Great to hear you have enjoyed your experience with us, and we look forward to seeing you again in the future.

Rated 5 out of 5 stars

Outstanding

Outstanding , seamless service

9 April 2019
Unprompted review
eCars247 logo

Reply from eCars247

Hi Joanne, thank you for taking the time to send in your review. It is very much appreciated, and we are delighted you have had an enjoyable car buying experience with us.

Rated 5 out of 5 stars

Verry polite people

Verry polite people, the car was exactly as the pictures showed, no shocks no after thoughts. The driver who delivered the car was also helpful and not in a rush.
I am happy that I tooked my time to read the customers reviews, I tooked the right decision to buy from them.

8 April 2019
Unprompted review
eCars247 logo

Reply from eCars247

Hi Andrei, thank you so much in taking the time to write such a lovely review. We are delighted to read you have enjoyed your car buying experience from us, and we look forward to seeing you again in the future.

Rated 5 out of 5 stars

Fabulous buying experience from start to delivery....and aftercare

We came across Ecars247 by chance as they were selling an Audi we liked the look of. Even though it ticked all the boxes we were dubious about buying online without viewing the vehicle in person first.
The information on the website about the vehicle is fantastic. Such great details including images of any defects, previous service details.....everything you need to know.
We got a fair price on our old vehicle for part-exchange so decided to go for it.
We had the vehicle delivered and were thrilled with it.
After a few weeks it did develop a slight problem but Micheal had the car picked up, fixed, cleaned and sent back out to us. Fantastic service.
I can’t recommend these guys enough. The whole buying experience was so easy and the 14 day money back test drive guarantee is such a great idea.
Thanks again to all people involved in getting us a fabulous motor from Bev, the delivery guy, the technician and Micheal.

3 April 2019
Unprompted review
eCars247 logo

Reply from eCars247

Hi Jayne, we're very grateful to receive your feedback. On the rare occasions that a car develops a defect after the sale , we will always do all we can to help. Thank you for choosing to buy your new car from us and hopefully we'll cross paths again in the future.

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