Eccellente.nl Reviews 4,695

TrustScore 4 out of 5

3.8

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Rated 5 out of 5 stars

The price was great - the best I could find from searches. The service was great, too. I made a mistake with the receiving address and with just an email, it was corrected immediately and the corr... See more

Rated 1 out of 5 stars

Ordered some tablets for cleaning of an espresso machine 16/04/2012. I saw on the web site that they were available in stock so i ordered them but until today i did not received anything. I wrote the... See more

Company replied

Company details

  1. Coffee store

Written by the company

Verkoop van koffiemachine onderhoud. Marktleider in ontkalker, reinigingstabletten en waterfilters.


Contact info

3.8

Great

TrustScore 4 out of 5

5K reviews

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Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 1 out of 5 stars

ZERO SERVICE

Ordered some tablets for cleaning of an espresso machine 16/04/2012. I saw on the web site that they were available in stock so i ordered them but until today i did not received anything. I wrote them back what's wrong with my order 5 days ago and still no response. I am from belgium so i don't think that it takes 15 days to send something to Belgium from NL.ordered sume stuff via ebay from CHINA i got them in 10 days. I payed with pay pal and if i don't gat a response from them the coming days i will put my complaints to paypal so that i can get my money back. I payed 10eu for me 10eu is nothing but this is not the right way to do business and if people doesn't know how to do business they shouldn't do.

2 May 2012
Unprompted review
Eccellente.nl logo

Reply from Eccellente.nl

02-05-2012
I'm sorry to hear this. I'll contact you straight away by email. We'll make sure you get a full refund.

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