I cannot recommend this company enough - and for many years have been doing so! On contacting them you are almost immediately speaking to a warm and empathetic real human being! They follow throu... See more
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Review summary
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What people talk about most
Reviews shaping this summary
I didn't contact the broker but went directly to Ecclesiastal as I had dealt with them on a previous occasion. I submitted a full explanation of how the accident occurred. I provided the receipt bea... See more
Company replied
The ‘no extra charge for monthly premium payments’ is a game changer, as well as the £130 donation to a church or charity of our choice. There was no pressure from the associate on the phone: rather a... See more
Company replied
Their agent was very sympathetic and helpful -even went the second mile, so to say, when I got my maths wrong and under-represented our loss financially. The reimbursement came through quickly and wit... See more
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Company details
- #78 of 138 best companies in Insurance company
- #30 of 41 best companies in Business insurance company
- #16 of 20 best companies in Commercial Insurance Company
- #24 of 44 best companies in Home Insurance Agency
- #138 of 228 best companies in Insurance agency
About Ecclesiastical Insurance
Written by the company
The home of specialist insurance
Our mission is to protect what matters most to people, with specialist insurance, dedicated expertise and award winning service*.
Ecclesiastical offers insurance products and risk management services to customers in the faith, heritage, leisure, professions, charity, education and real estate markets. We also provide a range of specialist policies for individuals including home insurance, clergy home insurance and high net worth insurance. Find out more by visiting our website.
We are proudly part of the Benefact Group – a charity-owned family of financial services companies that exist to donate available profits to good causes. This has helped us become the 3rd largest corporate donors in the UK, listed on the DSC UK Guide to Company Giving 2023/24.
Together, we are building a Movement for Good.
Contact info
Benefact House, 2000 Pioneer Avenue, Gloucester Business Park, Brockworth, GL3 4AW, Gloucester, United Kingdom
- www.ecclesiastical.com
4.6
Excellent
587 reviews
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Reply from Ecclesiastical Insurance
Hello,
We appreciate you taking the time to leave us your review.
Many thanks,
Ecclesiastical
Reply from Ecclesiastical Insurance
Hi David,
Thank you for taking the time to leave your review.
Many thanks,
Ecclesiastical
Specific products for clergy and…
Specific products for clergy and churches. Incredibly easy to get to talk to someone without waiting forever on an automated system- that's priceless nowadays!
31 December 2025
Reply from Ecclesiastical Insurance
Hi Sue,
We appreciate you taking the time to leave us such a lovely review. Thank you for your feedback.
Many thanks,
Ecclesiastical
There is always someone who will answer…
There is always someone who will answer questions and give advice. Friendly and supportive
15 January 2026
Reply from Ecclesiastical Insurance
Thank you so much for taking the time to leave us such a lovely review.
Many thanks,
Ecclesiastical
Ethical company
I think this company is ethical. It has always provided me with honest answers. It is neither the cheapest nor the most expensive but is very clear about what it offers.
14 January 2026
Reply from Ecclesiastical Insurance
Hi Mrs Davies,
Thank you for taking the time to leave us your review. We appreciate your feedback.
Many thanks,
Ecclesiastical
Excellent customer service when I had to make a claim
I had to make a claim this year and it was handled very well indeed. Staff were helpful and patient, as the work required quotes from several different tradesmen, but there was no complicated requirements - they made it as simple as possible for me. And there was no question at all of not covering us, so we were very pleased indeed. Excellent customer service.
17 January 2025
Unprompted review
Reply from Ecclesiastical Insurance
Hi Steve,
Thank you for taking the time to leave such a lovely review.
We're happy to hear that your claim was handled well. We appreciate your feedback regarding the helpfulness and patience of our team during the process. We're glad we could make it simple for you and provide excellent customer service.
Many thanks,
Ecclesiastical
Trustworthy
Trustworthy, competitive prices and most importantly they answer the phone in person very quickly.
11 December 2025
Reply from Ecclesiastical Insurance
Thank you for taking the time to leave us such a positive review.
Many thanks,
Ecclesiastical
They do 'what is on the tin'
9 December 2025
A must for every church
9 December 2025
Reply from Ecclesiastical Insurance
Hi Charles,
Thank you for taking the time to leave us your review.
Many thanks,
Ecclesiastical
Reply from Ecclesiastical Insurance
Hello,
Thank you for taking the time to leave us your review. We appreciate the feedback.
Many thanks,
Ecclesiastical
An easy to work with organisation that…
An easy to work with organisation that is open about its business ethos.
1 November 2025
Reply from Ecclesiastical Insurance
Hi Roger,
Thank you for taking the time to leave us your review.
Many thanks,
Ecclesiastical
Great customer service
8 December 2025
Reply from Ecclesiastical Insurance
Hi Michael,
Thank you for taking the time to leave us your review.
Many thanks,
Ecclesiastical
Reply from Ecclesiastical Insurance
Hi Yolanda,
We appreciate you taking the time to leave us this great review!
Many thanks,
Ecclesiastical
Very efficient service received…
Very efficient service received annually at renewal. Documentation is clear and precise and staff are most helpful if we should have a query. The Company receives good a rating by 'Which?" consumer magazine. We feel well covered Policy wise, and have recommended Ecclesiastical to family members. and friends.
4 November 2025
Reply from Ecclesiastical Insurance
Thank you for taking the time to leave us such a positive review. It's great to hear that our helpful staff addressed your queries effectively and that you feel well covered. We value your recommendation to family and friends.
Many thanks,
Ecclesiastical
Reply from Ecclesiastical Insurance
Hi Michael,
We really appreciate you taking the time to leave us your feedback.
Many thanks,
Ecclesiastical
Ecclesiastical insurance are a company you can trust
4 December 2025
Reply from Ecclesiastical Insurance
Hi Peter,
Thank you for taking the time to leave us your review.
Many thanks,
Ecclesiastical
I am satisfied with the service…
I am satisfied with the service provided and the help and good advice given to churches
26 November 2025
Reply from Ecclesiastical Insurance
Hello,
Thank you for taking the time to leave us your review. We appreciate your feedback.
Many thanks,
Ecclesiastical
After a rocky start
After a rocky start - stating that loss of water from a burst supply pipe would be covered and then that it wouldn’t - they handled the claim well and made a significant contribution towards a total replaced rather than a repair
31 July 2025
Reply from Ecclesiastical Insurance
Hi Tom,
We appreciate you sharing your experience. We're glad the claim was ultimately handled well. Thank you for your feedback.
Many thanks,
Ecclesiastical
Sympathetic and extra helpful
Their agent was very sympathetic and helpful -even went the second mile, so to say, when I got my maths wrong and under-represented our loss financially. The reimbursement came through quickly and without fuss. The only thing that dragged was the need to compile a list of goods needing replacement for the purposes of pricing the loss.
27 October 2025
Reply from Ecclesiastical Insurance
Hi Andii,
We appreciate you sharing your experience. We're happy to hear the call handler you spoke to was helpful and understanding. Thank you for taking the time to leave your feedback.
Many thanks,
Ecclesiastical
Extremely helpful Insurance.
Extremely helpful, and knowledgeable, staff. The whole process, of making a claim, was very straight forward. The insurance payment was made quickly.
22 October 2025
Reply from Ecclesiastical Insurance
Hi Sally,
Thank you for taking the time to leave us such a positive review. We're pleased to hear that you are happy with your service.
Many thanks,
Ecclesiastical
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