Ecclesiastical Insurance Reviews 588

Clear communication, ethically led and trustworthy when a claim is made.

Fantastic service

Good church insurance policy. Very helpful and responsive to queries.

Has the products that we need, with knowledge to go with it.

A 22% hike in the renewal price for combined buildings and contents insurance (no claim made) when typical market increases were said by analysts to be in single figures. It's not my idea of ethical and fair treatment of customers.
It looks to me like they are taking advantage of customers in order to meet an overly ambitious charitable donation target that they set themselves and published. Regardles of where the profits end up being directed it still amounts to profiteering.

The company touts itself as being 'ethical' but the Good Shopping Guide for ethical businesses says that it falls short.

Socially responsible company, competitive pricing

Responsible but do not seem to care about loyalty.

Hassle Free, Always Available, and Delivers Confidence when I needed to talk to them.

Whoever you talk to on the phone is helpful, professional, friendly, patient and clear.

ecclesiastical understand the churches needs far more than any other insurer

Ecclesiastical are approachable, always have time for you, answer your queries with helpful and rapid response times. just exactly what you need when dealing with insurance - a very trustworthy company.

Very good survey service with professional friendly staff who clearly know the business area well. Some good achievable suggestions negotiated.

The Company paid a claim promptly and without argument

Smug overpriced and exploitative
Use them as a last resort
Policy is unlikely to reflect your actual risks and the inflexibility is staggering

Approachable staff always helpful and respond quickly

Straightforward insurance with a human face.

The quotation process had already taken 45 minutes on the phone. The gentleman then started asking detailed questions about my and my family's employment status. Not one single insurance company of the many I have contacted have queried where I get the money from needed to pay the insurance premium on our home. I found the questions were intrusive and insulting. I said I no longer wanted to proceed and asked for all the data I had shared to be deleted. Apparently, it will take a while. Is this what "Ecclesiastical" means?

I had to make two claims in a short time and both were dealt with professionally and quick with pleasant people and no voice machines! Brilliant and very happy relationship with you.

It's hard to believe they are an insurance company. I can't put into words how happy I am with this company and the service I got when things went wrong. If I could only ever use one insurance company again for everything, I would, I would choose ecclesiastical.