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Eclipse Travel Reviews 

1,077
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 162 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the knowledgeable staff for creating seamless, well-organized holiday itineraries tailored to their exact personal needs and budgets. Travelers deeply appreciate the dependable support, smooth airport transfers, and expert advice provided throughout their complex multi-destination international trips. Some reviewers were not happy with specific issues, mentioning occasional communication barriers with certain local guides, having to re-enter travel details, or unexpected itinerary arrangements. Despite these isolated hiccups, the vast majority describe their journeys as completely stress-free, deeply memorable, and exceptionally well managed from start to finish.

What people talk about most

Holidays

Customers had positive experiences with holidays, reporting that everything went smoothly and according to... See more

Staff

Clients share positive opinions on staff, highlighting the helpfulness and expertise of the team. Consumers... See more

Service

Consumers find service to be positive, highlighting well-organised itineraries and smooth travel... See more

Location

People report positive experiences with location, highlighting a breathtaking range of destinations and... See more

Booking process

Reviewers mention positive feedback about booking process, finding it straightforward and easy. Consumers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Our agent Meike gives first class service from start to finish. Meike was great at the start, giving us many options to consider for our South American trip. Then after we booked Meike kept us infor... See more

Company replied

Rated 5 out of 5 stars

Blake at Eclipse was brilliant. He organised everything for my very first International trip keeping within my budget. I travelled solo to Antarctica, my #1 bucket list destination, a daunting prosp... See more

Company replied

Rated 5 out of 5 stars

Our tour was well-organised and went smoothly apart from a long flight delay on our departure from Sydney with LATAM. This delay meant we would miss our connecting flight from Santiago to buenos Aire... See more

Company replied

Rated 5 out of 5 stars

All transfers on time. Hotels very comfortable. Only issue we had was on an internal flight where no luggage was booked for the infant and his luggage cost us $400 to have checked. Otherwise tour went... See more

Company replied


Company details

  1. Travel agent
  2. Cruise agency
  3. Cultural tours provider
  4. Tour operator

About Eclipse Travel

Written by the company

At Eclipse Travel, we specialise in crafting tailormade journeys to some of the world’s most extraordinary and remote destinations, including Antarctica, the Arctic, Africa, and Latin America. As one of Australia’s leading travel experts, we’re passionate about delivering seamless, personalised adventures that reflect each traveller’s unique interests, dates, and budget.

Our team of seasoned travel professionals brings firsthand knowledge and deep expertise to every itinerary, ensuring exceptional value and unforgettable experiences. Whether it’s a wildlife-focused safari, a small ship expedition cruise, a romantic honeymoon, or a multigenerational family holiday, we design journeys that inspire wonder and foster meaningful connections with nature and culture.

We’re proud to champion responsible tourism, working with trusted local operators and promoting sustainable practices that protect the environments and communities we visit.

Let Eclipse Travel be your trusted companion in discovering the world’s most captivating corners. Are you ready for an adventure of a lifetime?

ECLIPSE TRAVEL

Written by the company

Australia’s leading tailormade travel experts
At Eclipse Travel, we specialise in crafting tailormade journeys to some of the world’s most extraordinary and remote destinations, including Antarctica, the Arctic, Africa, and Central and South America. We aim to inspire and facilitate incredible journeys that cater to our clients' unique interests, travel dates, and budgets, all while promoting responsible tourism and a deep appreciation for the world's most stunning and unique environments. From wildlife-focused adventures to small ship expedition cruises, honeymoons to multigenerational family holidays, we pride ourselves on crafting personalised trips that capture the essence of each locale, providing unforgettable memories and exceptional value for money.
Our People
At Eclipse Travel, we love travel – and we think it shows in the way we run our company. Our travel specialists are endlessly enthusiastic, and have intimate, first-hand knowledge of the destinations we offer from years spent travelling to and living in those destinations. We pride ourselves on the first class, personal service you’ll receive from the moment you contact us until you touch down again, home from the trip of your lifetime. Everyone on our team will work hard to impress you, so that if you ever feel the urge to take off on another adventure, you’ll come back to us – or even recommend us to your friends and family!
Our Product
We’ve sourced the leading products and the best local operators to ensure your adventure is pure enjoyment, free of hassles. Our specialties include experience-filled adventures, safaris, small ship cruising, honeymoons, family trips, world-class treks, and luxury travel. We regularly revisit our regions to discover new offerings and perform quality checks on our trusted products. Whether you’re dreaming of exploring Antarctica, the Arctic, Africa, or Central and South America, simply let us know where you want to go, and we’ll take care of the rest!

Contact info

4.8

Excellent

TrustScore 5 out of 5

1k reviews

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4.8

All reviews

(1,077)

163 reviews in the last 12 months

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Rated 5 out of 5 stars

Although initially we thought the price…

Although initially we thought the price was high it turned out to be value for $. The Ugandan experience was first class with a lot of attention to detail. The local hospitality was delightful and the whole time felt very safe and welcome. Would highly recommend this trip. We would love to have more time to further explore.

24 August 2025
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Reply from Eclipse Travel

We’re glad to hear your Ugandan adventure was such a positive and welcoming experience, and that it turned out to be great value. We'd love to help you explore even more next time!

Rated 5 out of 5 stars

Expert holiday planing and…

Expert holiday planing and communication. Hotels an facilities exceptional. Service fantastic and personal.

31 August 2025
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Reply from Eclipse Travel

Thank you for your glowing review, Tracey!

Rated 5 out of 5 stars

Loved Africa Experience with Eclipse Travel

Great experience with Eclipse Travel. Very knowledgeable, very accommodating. Understood all the requirements. Lyndel who was our travel agent had been to all the places so it was a great help as she could guide us exactly on what is needed. We had a major flight issue in which the flight had to be rescheduled, Eclipse Travel (Daniel) guided us all throughout the journey and made sure all our bookings were rescheduled and taken care of. Very patient, calm in the panic situation and made us feel very comfortable. They went over the beyond on making sure we get to do everything we had asked for. Absolutely loved the experience with them and would love to engage again.

12 July 2025
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Reply from Eclipse Travel

Thank you Abhik! We’re so glad Lyndal and Daniel could make your Africa trip so memorable and support you through the flight changes. We look forward to helping with your next adventure!

Rated 5 out of 5 stars

Bolivia - Eclipse is Fabulous

Daniel and Eclipse travel organised our South American trip through Bolivia which is a bit of uncharted territory. I normally plan and organise my own trips- Bolivia is a little trickier. Daniel was brilliant. He organised everything right down to all the small and special requests. It went smoothly - and he was very responsive throughout. I would highly recommend Eclipse. Thanks Daniel!

15 August 2025
Unprompted review
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Reply from Eclipse Travel

Thank you Priya! We’re thrilled Daniel made your Bolivia trip seamless and memorable. We truly appreciate your recommendation!

Rated 5 out of 5 stars

A huge thank you to Daniel at Eclipse…

A huge thank you to Daniel at Eclipse for helping us to organise a trip of a lifetime to the Galapagos. Daniel went above and beyond to ensure we have a fabulous deal for a 7 night Galapagos cruise next year. He is ready to answer questions and gets back to me quickly by email or phone. Highly recommend.

22 August 2025
Unprompted review
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Reply from Eclipse Travel

Thank you for your excellent recommendation Manuela! We will share your kind words with Daniel, and hope you are already getting excited for your cruise next year!

Rated 5 out of 5 stars

Sabrina made the day fun

Sabrina made the day fun, interesting and we felt safe that she handled the timing so well to ensure we were back on the ship in plenty of time while still allowing us time on our own to explore if that's what we wanted. Highly recommend the tour but ask for Sabrina!!!

22 August 2025
Unprompted review
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Reply from Eclipse Travel

Thanks Garth, glad to hear you had such a great time with Sabrina!

Rated 5 out of 5 stars

Excellent!

Lyndal and her team were excellent to work with! They replied to every question promptly and provided a wonderful, well planned, first class experience in Africa! I highly recommend them!!

13 August 2025
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Reply from Eclipse Travel

Thank you! We’re so glad Lyndal and the team could help make your Africa trip such a wonderful experience.

Rated 5 out of 5 stars

Excellent itinerary and cost

We were very satisfied with all the itinerary of the all tour staying right in the best possible locations at a relatively good cost.

8 August 2025
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Reply from Eclipse Travel

Thank you for your review Luis! Glad to hear you had a great trip.

Rated 5 out of 5 stars

Seamless Getaway organized by Eclipse

We have just returned from an incredible trip to South America visiting Argentina, Brazil, Chile and Peru. A huge thank you to Tim and the entire Eclipse Travels team for organizing such a fantastic journey. Every detail was handled flawlessly- from hotel and airport pick ups to all of our tours- everything was perfectly on time and exceeded our expectations. We highly recommend Eclipse Travels and will certainly be using them again in the future.
Mathew & Mini

3 August 2025
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Reply from Eclipse Travel

Thank you Mathew & Mini! We’re thrilled to hear you had such an incredible South America trip and that everything ran so smoothly. We look forward to helping with your next adventure!

Rated 5 out of 5 stars

From my first inquiry to the end of my…

From my first inquiry to the end of my trip, I received excellent service from Lyndal my consultant at Eclipse Travel.

27 July 2025
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Reply from Eclipse Travel

Thank you Joseph! We’re so pleased to hear Lyndal provided such excellent service throughout your trip.

Rated 5 out of 5 stars

crafted a magnificent African holiday…

crafted a magnificent African holiday for us, who had no idea about Africa. Which countries to visit, when, getting a good spread of experiences etc. we ended up doing a self drive in Namibia and their on ground agent provided first class support

2 July 2025
Unprompted review
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Reply from Eclipse Travel

Thank you Peter! We’re so glad we could help craft such a memorable African adventure.

Rated 5 out of 5 stars

Excellent Communication

Communication with Eclipse was excellent. Our tour of Namibia which was provided by Sense of Africa exceeded our expectations.

20 July 2025
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Reply from Eclipse Travel

Thanks Meredith – we're glad to hear both your booking and travel experience exceeded expectations!

Rated 5 out of 5 stars

we did the 20days South America tour

we did the 20days South America tour. Amazing experience with transport, local guides with knowledge of the areas. Very well organised from airport transfers to hotels and also giving us free time to explore ourselves.

5 June 2025
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Reply from Eclipse Travel

We appreciate the lovely feedback, Savita!

Rated 5 out of 5 stars

AMAZING BUCKET LIST HOLIDAY PLANNED TO PERFECTION!

Matt and the team were noting short of amazing!
We had a tight schedule for our South African holiday and their thoughtful planning and flexibility enabled us to make memories that will last a lifetime.
Nothing was too much to ask and the responsiveness of the Eclipse team even when we were on the other side of the world, meant we were never left wondering and had confidence in every step of our itinerary.

8 July 2025
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Reply from Eclipse Travel

Thanks so much for the kind words – we’re thrilled Matt and the team could help bring your South African holiday to life so seamlessly.

Rated 5 out of 5 stars

We absolutely loved our family holiday

We absolutely loved our family holiday. It was perfectly suited to our two little ones, very balanced with activities we could all enjoy.

Communication with Eclipse was excellent and they were great at responding to specific requests and altering the trip for us as things cane up.

Our guide in Cusco, Boris, was amazing. He made the trip for us. He was so friendly and helpful, and so patient with our kids, making sure they were included and that the pace suited them. I really can't recommend him more - he was incredible!

15 July 2025
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Reply from Eclipse Travel

Thanks for the lovely feedback – we're so glad your family had such a great trip and that everything was tailored to suit your little ones. We’ll be sure to pass on your kind words about Boris; he’ll be thrilled to hear it!

Rated 5 out of 5 stars

Best customised trip

I did plan my trip to mexico and peru with eclipse travel..Lura we very helpful and help me to plan very good for my trip and the Tour service we had in peru and mexico was fabulous..It was a very great customised trip which I highly recommend to any one

9 July 2025
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Reply from Eclipse Travel

Thanks so much for your review! We're delighted to hear you had such a great customised trip and that our local partners in Peru and Mexico made it so memorable.

Rated 5 out of 5 stars

Eclipse organised a lovely holiday for…

Eclipse organised a lovely holiday for us and were very receptive to our requests. We were very please with the local guides that you put us in touch with

15 July 2025
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Reply from Eclipse Travel

Thank you for the kind words, Diana! We are glad to hear you had such a nice trip.

Rated 4 out of 5 stars

The complete tour was well organised in…

The complete tour was well organised in terms of hotel accommodation, guides, transport and itinerary. The road journeys were not too long and the laces visited were well sought out.
The Makutsi Safari Park was a good choice and provided an experience to remember.

26 June 2025
Rated 5 out of 5 stars

My husband and I just got back from an…

My husband and I just got back from an amazing trip to Chile and Peru, all organized by Eclipse Travel, and I honestly couldn’t be happier with how everything turned out. The whole journey—from Santiago and Valparaíso to Lima, Cusco, the Sacred Valley, Machu Picchu, Lake Titicaca, Arequipa, and the Colca Canyon—was packed with unforgettable experiences.
Eclipse took care of everything: flights, hotels, private and shared tours, transport, private and shared guides, even travel insurance and help with our visas. We had only one little hiccup with a pick up, but otherwise it all ran super smoothly, and we never had to stress about logistics—just enjoy the trip.
Huge shoutout to Matt, our travel designer, who was awesome to work with. He really listened to what we wanted, answered endless questions and made sure every detail was covered. The organization, attention to detail, and overall quality of the tours were top-notch.
If you’re thinking about a special and unusual trip and want it done right, I totally recommend Eclipse Travel. I’d book with them again in a heartbeat

2 June 2025
Unprompted review
Rated 5 out of 5 stars

Eclipse Travel were excellent in every…

Eclipse Travel were excellent in every way from planning, communication, guidance and information. I would highly recommend. Our trip was far more enjoyable knowing everything was taken care of. Thanks team Eclipse

17 June 2025
Unprompted review

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