Eclipsun Reviews 3,367

TrustScore 4.5 out of 5

4.6

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See what reviewers are saying

Rated 5 out of 5 stars

Was skeptical at first when came across Eclipsun looking for sunglasses. Prices seemed to good to be true so hung on for a while and read some reviews. The delivery reviews put me off a little but whe... See more

Rated 5 out of 5 stars

Excellent service great prices and speed delivery. Don’t be it off by the company being out on of the country. My Sunglasses reached me quicker than some UK companies purchases.

Rated 4 out of 5 stars

Sunglasses arrived so quickly, but there was some kind of yellow paint on them? Messaged them and they said they would replace but now the website has disappeared? So strange. I’ll keep the glasses be... See more

Rated 5 out of 5 stars

Very fast dispatch and to be fair I had a slight of a doubt if they were genuine since the price was sooo good. I had an exact same pair before and I must say they are the same quality,packaging and a... See more

Company details

  1. Sunglasses shop

About Eclipsun

Information provided by various external sources

Si eres de los que disfrutan llevando las mejores marcas de gafas de sol, en Eclipsun tenemos las mejores colecciones de todos los grandes diseñadores y los modelos más novedosos para que puedas disfrutar de tu pasión cuidando tus ojos. Gucci, Oakley o Rayban son sólo algunos ejemplos ¡pero tenemos muchos más!

 

Razones para elegirnos:

 
  • Tenemos uno de los mayores catálogos de gafas de sol de grandes marcas para que puedas encontrar y adquirir el modelo de gafas que más se ajuste a tus gustos y necesidades.

 
  • ¿Has encontrado tus gafas de sol favoritas y estás deseando poder disfrutar de ellas? Te las entregamos de forma inmediata y sin costes añadidos. Y por si fuera poco, los costes de envío corren de nuestra cuenta.

 
  • Uno de nuestros objetivos es ofrecer a nuestros clientes el mejor precio de compra posible para nuestras gafas de sol. Además, si lo prefieres, puedes pagarlas cómodamente a plazos para que te resulte más fácil la compra.

 
  • Nuestros productos son 100% originales y por lo tanto, tienen la garantía completa del fabricante de cada marca para que siempre tengas un producto de gran calidad ante los ojos.

 
  • ¿No sabes qué modelo elegir, cómo combinarlo o cuál es la última tendencia en gafas de sol? Para eso hemos puesto un blog a tu disposición donde puedes consultar toda la información de interés con respecto al mundo de las gafas de sol. ¡Te ayudaremos a tomar la mejor decisión!

 

Si te surgen dudas o quieres aportarnos cualquier petición o sugerencia, puedes contactar con nosotros en el teléfono 910 526 119 o si lo prefieres, puedes mandar un correo a info@eclipsun.com  Estaremos encantados de ayudarte.

 

Y no te olvides de seguirnos en nuestras redes sociales https://twitter.com/eclipsun_shop y facebook.com/eclipsun. Allí encontrarás las noticias más relevantes sobre moda, tendencias y salud ocular para que estés a la última sobre tus ojos. ¿Te apuntas?


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

3k reviews

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Rated 1 out of 5 stars

3 WEEKS WAITING ON MY ORDER/RUDE CUSTOMER SERVICE

The most rude customer service team! I am now waiting 3 weeks to receive my glasses and they have been as of no help, I am yet to even receive a tracking number! I told them that I was going to have to return my order because I’m going on holidays tomorrow and won’t get to use them for what I initially purchased them for, I also included that I want them to pay the return fee that they charge as it was on their end that I didn’t receive my order on time because it was only dispatched a couple of days ago!

STAY AWAY FROM THIS WEBSITE!!!

This is the response I received from their “customer service team”

Dear customer,

It says pretty clearly "Estimated delivery approx. 7-15 working days"

Approx, abbreviation for approximately.

"Approximately: close to a particular number or time although not exactly that number or time"

So sir, if you decide to refuse the parcel or return it we won't take charge of the shipping costs, as is established in our terms and conditions, which you accepted.

Approximately

30 August 2018
Unprompted review
Eclipsun logo

Reply from Eclipsun

Dear customer,

We are really sorry that you think that.

We informed you from the first moment that the delivery time was 7-15 Working days from the first moment the order was placed.

That information is also on the website.

We also know that it wasn't 3 weeks and that we were within the stipulated period of delivery.

Either way we feel your bad experience with us.

Kindest regards,

ECLIPSUN.

Rated 5 out of 5 stars

super service

Couldn’t have asked for a better service, ordered Prada sunglasses, had them two days later to my Irish address, really well packaged and saved myself €75 compared to BT prices! All in all 10/10! Very happy customer

18 August 2018
Unprompted review
Rated 5 out of 5 stars

Legit and fast delivery

Was wary of buying from Eclipsun as I hadn’t heard of the company before but great sunglasses at an affordable price with fast delivery. Will definitely use again and be telling others to use them!

17 August 2018
Unprompted review
Rated 5 out of 5 stars

I am so extremely happy with my…

I am so extremely happy with my polarized ray ban clubmasters I felt compelled to leave a review. €129 with DHL shipping to Dublin, took 9 working days but only because they ordered them from the manufacturers in Italy. Packaging was great too. Also the customer service I found was very responsive and gave helpful information. Will definitely order again.

8 August 2018
Unprompted review
Rated 5 out of 5 stars

Quality service

Quality service. Very happy with the product. Very well packaged and delivered without delay.

5 August 2018
Unprompted review
Rated 5 out of 5 stars

Very Happy Customer

Ordered a pair of Ray Bans to Ireland and received delivery within 48 hours. Exactly what I ordered and delivered well ahead of expectation. A very happy customer and would recommend to anyone. Geat service

3 August 2018
Unprompted review

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