ECO-WORTHY Reviews 

1,569
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Looking at 411 reviews, reviewers had a great experience with this company. Customers frequently mention that the products like solar panels and batteries work wonderfully, providing a reliable and efficient power solution for their homes and outdoor setups. People also deeply appreciate the remarkably fast delivery service and the extremely helpful support team that readily assists in resolving any technical issues efficiently. However, some customers also noted that reaching out to support can sometimes be quite frustrating when trying to get quick answers. A few reviewers experienced noticeable delays in email communication or faced difficulties getting timely replies regarding their faulty equipment.

What people talk about most

Product

Reviewers mention positive feedback about product quality, noting that items arrive quickly and function... See more

Quality

Users describe ambiguous interactions with quality, as experiences vary significantly across different... See more

Customer service

People report ambiguous experiences with customer service, as opinions are heavily divided. While many... See more

Delivery service

Reviewers highlight ambiguous aspects of delivery_service, as consumer experiences vary significantly. While... See more

Service

Customers consistently note positive experiences with service, highlighting quick and professional... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The system was easy to order and was delivered fast. They did not initially deliver 1 box (2 solar panels), but working with customer service (Cathy) quickly and easily resolved this issue and the mi... See more

Rated 4 out of 5 stars

Fast, quick delivery. Arrived in only 4 days. Would have given 5 stars but did not come with cables as explained to me during my online chat.

Rated 4 out of 5 stars

I ordered a server rack battery and 5k inverter combo and the inverter showed up with a fault 21. Even though they continue to mail bomb me with more sales emails when you call for support they have... See more

Company replied

Rated 5 out of 5 stars

Eco-Worthy stands by their products. I ordered the 12V 20Ah Portable LiFePO4 Deep Cycle Rechargeable Battery and 5A 12V Smart Battery Charger with LCD Display for Lithium (LiFePO4) Batteries. The Char... See more


Company details

  1. Solar Energy Company
  2. Battery Manufacturer
  3. Power station

About ECO-WORTHY

Written by the company

Why Choose Eco Worthy?

Founded in 2002, ECO-WORTHY provides reliable renewable energy solutions designed for home energy storage, off-grid living, and emergency power backup. Our solar panels, batteries, and power systems are built to deliver stable performance when the grid is unavailable. With proven technology and long-term technical support, ECO-WORTHY helps homeowners stay prepared, powered, and confident in any situation.

Our Mission

Improving people's lives with independent clean energy is our mission and vision. We are committed to realizing the convenience of using electricity through independent clean energy so that people can get rid of the shackles of the power grid and no longer be limited to living within the transmission radius of the power grid. Make people more comfortable Into nature.

Off-Grid 10kW+ Hybrid Home Systems Cabin Solar Kits YouTube Video Guide

Contact info

4.2

Great

TrustScore 4 out of 5

2k reviews

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4.2

All reviews

(1,569)

536 reviews in the last 12 months

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Rated 4 out of 5 stars

Had to replace the standby charger.

My most recent purchase was a new charger for backup in bad weather for my LiFePo4 batteries.
A recent wind storm hit and sent a voltage surge into the batteries as they were connected to the first charger. It blew two capacitors and smoked the output driver. So I had to get another one.
It arrived quickly and has done well, but the charging system should not have passed a 35 volt surge to the batteries. (Also ECO-WORTHY equipment.)

6 March 2026
Rated 5 out of 5 stars

I have purchased a total of nine…

I have purchased a total of nine lifepo4 batteries from this company, as well as several brackets, and the one time that I had a problem, it was taken care of exponentially. I am sincerely impressed with this company; especially the customer support.

4 March 2026
Unprompted review
Rated 1 out of 5 stars

DO NOT BUY ANYTHING FROM THIS COMPANY.

DO NOT BUY ANYTHING FROM THIS COMPANY.
The worst experience I've ever had. Zero customer service. 50+ calls later. No resolution. Paid £1800+ for solar panel kit that arrived damaged Jan26. I contacted the company who have mainly ignored me, wouldn't agree to return, then would but only with investigation, I had to pay £230 shipping, despite 20+ messages, ignored me, didn't confirm courier details, date or time, then confirmed the wrong details, collected after x2 months battle only for them to now say they haven't received the full kit despite arranging the courier themselves. Absolute shitshow of a company, the worst experience I've had and still no resolution.

Order No.
203-7730975-3998705

5 January 2026
Unprompted review
ECO-WORTHY logo

Reply from ECO-WORTHY

Dear,
Thank you for bringing this to our attention. We're sorry to hear that you had a negtive experience. To better resolve this case, may I know the order number? Look forward to your reply. To assist you further, don't hesitate to reach out to our customer support team. We're here to help and ensure that you're fully satisfied with your purchase.
Best regards,
Eco Worthy

Rated 5 out of 5 stars

Great Customer Service

Customer service is prompt and courteous. They made a cost adjustment to my order when the pricing changed mid-purchase. I will soon buy another battery- from Echo-worthy, of course!

5 February 2026
Unprompted review
Rated 5 out of 5 stars

Battery purchase and warranty…

I have purchased three Lithium Iron Phosphate batteries from Eco-Worthy. The first battery I purchased late March of 2025, it is a 150AH battery that I used for my 12V 55lb thrust trolling motor on my boat. It worked very well and the charge lasted for days. Unfortunately, it developed swelling 11 months after I purchased it (I do remove my batteries and store in conditioned space with a trickle charger over the winter). I contacted the Eco-Worthy support, and after a few emails with the company they are sending me a replacement which was a fairly easy process that took less than two weeks.

I will share that the warranty stated to me is that the battery is covered for full replacement from defects for one year. From year 1 to year 2, if a quality issue occurs, they offer a 50% discount on a replacement.
From year 2 to year 3, they offer a 20% discount on a new replacement in case of quality problems.

I have now purchased an additional 150AH battery to run a 24-volt Ultrex Quest and a 100AH to run our Hummingbird Explore units.

25 February 2026
Rated 5 out of 5 stars

Responsive Customer Service

I recently purchased ECO-WORTHY solar panels as well as mounting brackets. There was a compatibility issue between the brackets and the actual dimensions of the panels, which did not exactly match the product description.

After contacting customer service, the team responded quickly and offered a satisfactory solution.

I appreciated the responsiveness and professionalism of the after-sales service.

20 February 2026
Unprompted review
Rated 5 out of 5 stars

Ordered 2 panels

Ordered 2 panels, one showed up broken, emailed them they got right back to me and I received a new panel in less than a week. Great service

17 February 2026
Rated 1 out of 5 stars

They are selling 280ah batteries as 300ah

They are selling batteries rated at 300ah but they are not, because I had problems with two of these batteries I bought so I took them apart and scanned the QR codes on the cells and they are 280ah cells inside that where manufactured by a company called HITHIUM in august 2023 so not only false capacity but using old cells as well

14 February 2026
Unprompted review
ECO-WORTHY logo

Reply from ECO-WORTHY

Dear,
Thank you for bringing this to our attention. We're sorry to hear that you had a negtive experience. To better resolve this case, may I know the order number? Look forward to your reply. To assist you further, don't hesitate to reach out to our customer support team. We're here to help and ensure that you're fully satisfied with your purchase.
Best regards,
Eco Worthy

Rated 5 out of 5 stars

Nice customer support

Nice customer support, really helpful.
Beware that the product images might not fit the colour of the product you actually get (in my case blue solar panel instead of black as shown on the solar panels).
The customer support was really helpful, though, and we found a great solution.

11 February 2026
Unprompted review

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