Mike was great help and proactive about…
Mike was great help and proactive about finding us the correct product. very helpful, would recommend.
21 May 2026
Unprompted review
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Company details
Written by the company
Specialist UK timber suppliers delivering FSC timber & recycled plastic products for construction projects. Call us on 0345 638 1340 for more information
Contact info
Cambridge, cb58uu, Cambridge, United Kingdom
- 0345 6381340
- sales@ecochoice.co.uk
- www.ecochoice.co.uk
Mike and his team are great
Mike and his team are great, very knowledgable and brilliant service from start to finish. Would recommend to anyone.
6 November 2024
Unprompted review
Mike is an expert in his field and very…
Mike is an expert in his field and very pro-active. Would definitely recommend this business.
19 May 2022
Unprompted review
Great products, great service
EcoChoice provides certified high-quality timber - the team is very professional and are experts in the industry, always available for advice.
2 February 2022
Unprompted review
Mike and the team work very hard
Mike and the team work very hard, are communicative, and have extensive knowledge of the industry. Would highly recommend.
1 February 2022
Unprompted review
Great service
Mike and his team work hard to deliver high quality, sustainable timber and have an incredible knowledge of their industry. Would recommend.
1 February 2022
Unprompted review
Highly recommended.
A wonderful source of knowledge and sustainably sourced timber. Plus their good customer service.
12 January 2022
Unprompted review
Super helpful and knowledgeable guys,
Super helpful and knowledgeable guys,
couldn't recommend highly enough.
11 January 2022
Unprompted review
LARCH CLADDING. Very poor product and service
We ordered vertical larch cladding boards from Ecochoice and agreed a section profile that will suit the project. after paying everything in advance, the boards arrived after several weeks. The wood was very good but the profile had been cut differently from what we had agreed and did not guarantee proper protection from rainwater, lacking minimum overlap. The ecochoice website claims certain standards (like wood heart facing out and minimum board overlaps) that are not reflected in the product they delivered.
The company apologized and sent a new batch that was of really poor quality wood despite having the right profile. The company blamed their mill and they seem to have no control over the product they supply. after a series of painful negotiations that delayed our work on site by weeks, we decided to claim a full refund and go with a different supplier. To obtain the refund and for the company to organize the pickup of the larch boards took several weeks and loads more painful chasing. We would not recommend this company for quality timber supply. Despite the good will of their agents, they do not seem to be in control of the product they supply.
11 January 2022
Unprompted review
Reply from Ecochoice UK
Dear Francesco,
we are sorry you were unhappy with the larch cladding. The first delivery was indeed of an unexpectedly high grade, so it's understandable that when the replacements arrived they looked inferior, even though they also met the Unsorted grade - this can happen since timber is a natural material and allows for variations within each quality grade. We would also like to apologise again for the delay but the timber industry as a whole had been struggling with supply issues since Covid (and Brexit). I believe the full refund has now reached your account and would welcome the opportunity to work with you again and show why virtually every customer of ours is happy with our products and service.
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