These clowns were appointed by IKEA to look at a faulty mattress. The so called "engineer" who examined it recognised the fault (collapsed on one side) and then made up a ludicrous story about us "si... See more
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Took two months to book an appointment after chasing Ikea and Ecomaster. Engineers was two hours late. It took five weeks for Ecomaster to send reports to Ikea which Ikea never received. Ikea reques... See more
Really should be zero star, absolutely disgusting service by James. Sent out by Ikea to assess sofa foam which has collapsed, he agrees it is faulty and leaves to submit report. But in report he then... See more
I strongly urge anyone not to use Ecomaster.!!!They use substandard materials and tell Lies! I was let down very badly and had to get another company to put right Ecomaster's shoddy workmanship. What... See more
Company details
- Home improvement shop
- also in
- Carpet Fitter
- Floor refinishing service
- Furniture repair shop
- Interior Fitting Contractor
- Repair Service
About Ecomaster
Written by the company
Our business includes working to support a range of leading furniture retailers & manufacturers, offering a high quality after sales service to our customers. We also provide extensive interior design, renovation and refurbishment services to commercial and public service venues throughout the U.K and Ireland. Our commercial service includes full refurbishments of hotels, pubs, bars and restaurants . Ecomaster’s service includes carrying out repairs and renovations on leather furniture, soft furnishings, beds, flooring and wooden furniture. With our Concept, Design & Planning service, our designers and project management team will ensure your project runs smoothly from start to finish to give your venue the transformation it deserves.
Our Services Include
▪️Repairs & cleaning to all types of flooring and renovation (e.g. wooden, vinyl, Amtico, Karndean and carpets)
▪️Fully accredited commercial and domestic Electricians
▪️Joinery work
▪️Painting/decorating work
▪️Bathroom repairs & tiling
▪️French Polishing, chip and gouges repairs
▪️Removal of marks/scuffs on variety of materials including those that require chemical intervention
▪️Repairs to all types of upholstery
▪️Internal and External Minor building works
Contact info
Hill Farm, Sutton Road, Mile Oak, B78 3DY, Tamworth, United Kingdom
- 01827 831888
- customer.services@ecomaster.co.uk
- www.ecomaster.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Excellent service from Michael
Excellent service from Michael, problem resolved professionally, efficiently and Covid secure.
Excellent Adam
I couldn’t be more impressed with the service that Adam gave to us on his trip to Cumbria. He phoned in advance so we knew when to expect him and he was COVID aware at all times. He managed to fix our sofa astonishingly well and was polite and informative at all times. He really is a credit to EcoMaster.
Excellent service from Michael 5* Service!!
Excellent service from Michael, super friendly and welcoming! Arrived on time wearing PPE. Very knowledgeable and helpful.
I was impressed with the service
I was impressed with the service from start to finish. Communication was first class, Micheal was extremely professional, and explained everything he was doing. A very confident service
Michael was polite
Michael was polite, walming and welcoming. He also stayed safe by waring his mask. Thank you
Thank you Adam a job well done and very…
Thank you Adam a job well done and very satisfied very professional and polite
Great service from Michael
Great service from Michael, arrived on time with full PPE kit, very polite too.
Martin from Ecomaster quickly remedied…
Martin from Ecomaster quickly remedied the problem with my faulty sofa leg. He was highly professional and courteous throughout, taking time to explain the problem and the solution. The job was completed quickly and to my great satisfaction.
Fault on our mattress swiftly evaluated
We had a fault on our mattress evaluated. The technicians called us when they were on their way. They and arrived on time and wore protective gear. They evaluated the fault swiftly.
I cannot fault them.
Excellent service
Excellent service. Arrived on time and fixed the problem very quickly.
Very efficient and polite.
Thank you.
Excellent service, fast and safe
Lee came to check my mattress, quickly and efficiently and respecting all covid measures
My visit from eco master
Lee from eco master came to review a product that I had bought, he called before arriving, showed me his ID, came wearing all the necessary Ppe with COVID in mind, looked at my product and accessed it professionally, was kind and polite and overall very approachable!
Listened to my concerns and gave professional advice! Which was greatly appreciated! Would recommend!
Thanks again!
Prompt, efficient and compassionate service
Michael was extremely courteous and compassionate with our situation at home. He was in full PPE, carried out a full inspection of the item and respected our home greatly. Great service, from the admin team too who arranged our appointment to work around urgent hospital matters. Thank you all.
Good and friendly service
Rapid, friendly and safe (Covid related) service from Mr Micheal. Clear communication before arrival.
Lee inspected our corner sofa as we had…
Lee inspected our corner sofa as we had loads of problems with it. Was very helpful and covid protection, he agreed our sofa was unusable and very happy to report we have had a refund and uplift has been arranged. Very happy with his work.
Good service from Lee
Always had good service with this company, they kept me informed with visiting times etc, lad called Lee txt to let me know he was on his was way, very efficient appeared with his PPE on and was in took pictures and out with minimal fuss top bloke 👍
Excellent service.
Excellent service.
Prepared with face covering before approaching the door. Polite and efficient member of staff.
Fantastic service from Eco Masters and…
Fantastic service from Eco Masters and Ian. We were kept up to date with appointment details and Ian was on time and managed to get out issue sorted quickly. Really impressed, great service, Ian is a credit to the company!
Renfrew Al
Lee called before arrival , was courteous/polite looked at the job , resolved it and I was happy my furniture is complete
Refund
Ref: 0001259089
The agent lied about where the mattress was used by saying it was used on a bunk bed on which it doesnt at all fit.
He never found it on a bank bed and I am wondering why he could lie in his report.
I warn everyone to watch out about that company as they have people who dont tell the truth.

Reply from Ecomaster
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