Ecomaster Reviews 

594
•
TrustScore 2.5 out of 5

2.4

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Rated 1 out of 5 stars

These clowns were appointed by IKEA to look at a faulty mattress. The so called "engineer" who examined it recognised the fault (collapsed on one side) and then made up a ludicrous story about us "si... See more

Rated 1 out of 5 stars

Took two months to book an appointment after chasing Ikea and Ecomaster. Engineers was two hours late. It took five weeks for Ecomaster to send reports to Ikea which Ikea never received. Ikea reques... See more

Rated 1 out of 5 stars

Really should be zero star, absolutely disgusting service by James. Sent out by Ikea to assess sofa foam which has collapsed, he agrees it is faulty and leaves to submit report. But in report he then... See more

Rated 1 out of 5 stars

I strongly urge anyone not to use Ecomaster.!!!They use substandard materials and tell Lies! I was let down very badly and had to get another company to put right Ecomaster's shoddy workmanship. What... See more

Company details

  1. Home improvement shop
  2. also in
  3. Carpet Fitter
  4. Floor refinishing service
  5. Furniture repair shop
  6. Interior Fitting Contractor
  7. Repair Service

About Ecomaster

Written by the company

Our business includes working to support a range of leading furniture retailers & manufacturers, offering a high quality after sales service to our customers. We also provide extensive interior design, renovation and refurbishment services to commercial and public service venues throughout the U.K and Ireland. Our commercial service includes full refurbishments of hotels, pubs, bars and restaurants . Ecomaster’s service includes carrying out repairs and renovations on leather furniture, soft furnishings, beds, flooring and wooden furniture. With our Concept, Design & Planning service, our designers and project management team will ensure your project runs smoothly from start to finish to give your venue the transformation it deserves.

Our Services Include

▪️Repairs & cleaning to all types of flooring and renovation (e.g. wooden, vinyl, Amtico, Karndean and carpets)

▪️Fully accredited commercial and domestic Electricians

▪️Joinery work

▪️Painting/decorating work

▪️Bathroom repairs & tiling

▪️French Polishing, chip and gouges repairs

▪️Removal of marks/scuffs on variety of materials including those that require chemical intervention

▪️Repairs to all types of upholstery

▪️Internal and External Minor building works


Contact info

2.4

Poor

TrustScore 2.5 out of 5

594 reviews

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1-star

No recent history of asking for reviews

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Hasn’t replied to negative reviews

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2.4

All reviews

(594)

1 review in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Had an issue with my mattress

Had an issue with my mattress. Simon investigated and explained in detail where the fault lies and what steps should be done. Simon showed the the utmost professionalism and service.

4 February 2021
Unprompted review
Rated 5 out of 5 stars

Very happy

Simon was efficent and fixed my sofa . He came on time and was very pleasnt . Thankyou

4 February 2021
Unprompted review
Rated 5 out of 5 stars

Top sofa technician- Lee

Lee came out to assess our sofa. He was very Covid aware and had a mask on all the time. Phoned before to confirm when he would arrive. Very knowledgeable, and just a genuinely nice guy!

30 January 2021
Unprompted review
Rated 5 out of 5 stars

Efficient, hassle free service

I received a text the night before to confirm the time of visit and Lee called to check we were available beforehand. Very COVID aware, Lee wore a mask throughout and explained what he was doing as he looked at our damaged sofa. Lee was able to sort the issue in a few minutes. Very good!

29 January 2021
Unprompted review
Rated 5 out of 5 stars

Great service all round

Great service all round, Lee phoned before arrival, followed COVID procedures and was very helpful solving the issue. Highly recommended 👍

28 January 2021
Unprompted review
Rated 5 out of 5 stars

Lee called to say he was on his way

Lee called to say he was on his way, he removed his shoes as we have a newish carpet. He was very polite and knowledgeable regarding checking our mattress. Followed covid guidelines. Thanks again :)

28 January 2021
Unprompted review
Rated 5 out of 5 stars

Lee was amazing

Lee was amazing, called before arrival followed covid guidelines, wiped his feet on the way in. He was very polite down to earth and knew exactly what to, couldn't recommend him enough, would welcome him back in to our home any time!
Go you Lee!!?

27 January 2021
Unprompted review
Rated 5 out of 5 stars

All round good service from Michael at Ecomaster

Just had Ecomaster technician round to repair a drawer in our John Lewis bedstead. Michael called me before he arrived to let me know he was on his way and arrived promptly at the time he said. On looking at the bed he immediately knew what the problem was and set about fixing it. The drawer was soon repaired and Michael re-assured me the problem wont occur again.
Very pleased with every aspect of the service and Michael was extremely pleasant and helpful.

22 January 2021
Unprompted review
Ecomaster logo

Reply from Ecomaster

Hello Christine
thank you, we really appreciate your feedback!
we'll be sure to pass your kind words onto Micheal
have a great rest of your day :)
-Ecomaster Commercial 😃

Rated 5 out of 5 stars

Excellent service

Martin gave plenty of notice of his arrival. He diagnosed the problem with the Ikea mattress straight away and immediately repaired same. He was brilliant! It was sorted within half an hour.
He was covid safe and mindful of our presence all the while. Recommend Ecomaster (and Martin) anytime.
Excellent service.

19 January 2021
Unprompted review
Rated 5 out of 5 stars

Ben is highly recommended.

Ben came to evaluate my Simba mattress under the 10 year guarantee. He is extremely highly qualified for the job, being an intelligent professional upholsterer.
He did a marvellous job of remaking the mattress in about 30-40 minutes, and it’s now as good as new.

18 January 2021
Unprompted review

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