Nadeem gave me full support. As I wasn't the named account holder (my wife is) he made a note of the information I gave and made the process easy through the chat. I am truly graeful as I hate doing t... See more
Company replied
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See what reviewers are saying
Nadeem is an excellent ambassador for your company. My query on live chat was dealt with quickly, professionally and with great customer service. Many thanks. Account: E7E0075152
Company replied
Great customer service, Nadeem dealt with my query in a professional manner and made a grumpy customer a very happy one in the end.Account number: E7E0084381
Company replied
I didn't receive an email when I first emailed and I am still waiting for the Welcome Letter. I haven't switched fully yet, so cannot comment on the whole process. Registration wise is ok, but as a lo... See more
Company replied
Company details
Information provided by various external sources
Paying too much for your energy? Switch to Eco 7 today. We will save you money. Please note: This company is not Economy Energy. That company is no longer operating and unfortunately, a number of ex-customers have reviewed this page mistakenly.
Contact info
North Mills, LE3 5DL, Leicester, United Kingdom
- 0800 288 9053
- hello@economyseven.co.uk
- www.economyseven.co.uk
Nadeem is an excellent ambassador for…
Nadeem is an excellent ambassador for your company. My query on live chat was dealt with quickly, professionally and with great customer service. Many thanks.
Account: E7E0075152
6 July 2020
Unprompted review
Reply from Economy Seven Energy
Hello,
Many thanks for leaving us a 5* review.
We're happy to hear that Nadeem was of great assistance to you!
If you require any assistance or wish to make any enquiries, please do get in touch with us as we'd be more than happy to assist you.
You are able to get in touch with us by viewing the information via our new website here - https://www.foxgloveenergy.co.uk/contact/
Kind Regards,
Team E7E
Nadeem gave me full support so big Respect to the Customer Service
Nadeem gave me full support. As I wasn't the named account holder (my wife is) he made a note of the information I gave and made the process easy through the chat. I am truly graeful as I hate doing things like this (on my wifes instructions) because theres always a jobs-worth making me jump through extra hoops when I just want to submit what I've been told to submit and cross one of the many jobs of my list, Nadeem helped me do that today and I am truly grateful. Thank you for making things easier and less challenging.
3 July 2020
Unprompted review
Reply from Economy Seven Energy
Hello,
Many thanks for leaving us a 5* review.
We're happy to hear that Nadeem was of great assistance to you!
If you require any assistance or wish to make any enquiries, please do get in touch with us as we'd be more than happy to assist you.
You are able to get in touch with us by viewing the information via our new website here - https://www.foxgloveenergy.co.uk/contact/
Kind Regards,
Team E7E
I was dealt with by Nadeem very…
I was dealt with by Nadeem very satisfied with the outcome and assistance given.
Simon
2 July 2020
Unprompted review
Reply from Economy Seven Energy
Hello,
Many thanks for leaving us a 5* review.
We're happy to hear that Nadeem was of great assistance to you!
If you require any assistance or wish to make any enquiries, please do get in touch with us as we'd be more than happy to assist you.
You are able to get in touch with us by viewing the information via our new website here - https://www.foxgloveenergy.co.uk/contact/
Kind Regards,
Team E7E
Great customer service
Great customer service, Nadeem dealt with my query in a professional manner and made a grumpy customer a very happy one in the end.Account number: E7E0084381
2 July 2020
Unprompted review
Reply from Economy Seven Energy
Hello,
Many thanks for leaving us a 5* review.
We're happy to hear that Nadeem was of great assistance to you!
If you require any assistance or wish to make any enquiries, please do get in touch with us as we'd be more than happy to assist you.
You are able to get in touch with us by viewing the information via our new website here - https://www.foxgloveenergy.co.uk/contact/
Kind Regards,
Team E7E
Resolution on DDR. Nadeem dealt with my request well and…
Nadeem dealt with my request well and we were finally able to agree on a solution to it.
Thanks,
MR
2 July 2020
Unprompted review
Reply from Economy Seven Energy
Hello,
Many thanks for leaving us a 4* review.
We're happy to hear that Nadeem was of great assistance to you!
If you require any assistance or wish to make any enquiries, please do get in touch with us as we'd be more than happy to assist you.
You are able to get in touch with us by viewing the information via our new website here - https://www.foxgloveenergy.co.uk/contact/
Kind Regards,
Team E7E
YOU ACTUALLY DEAL WITH HUMANS
YOU ACTUALLY DEAL WITH HUMANS
Cant fault this company been with them a year now not complaints what so ever
27 June 2020
Unprompted review
Reply from Economy Seven Energy
Hello,
Many thanks for leaving us a 5* review.
We're happy to hear of your comments!
If you require any assistance or wish to make any enquiries, please do get in touch with us as we'd be more than happy to assist you.
You are able to get in touch with us by viewing the information via our new website here - https://www.foxgloveenergy.co.uk/contact/
Kind Regards,
Team E7E
All sorted!
I spoke with Rudy this afternoon and he was able to guide me through the process of finding the appropriate deal and of how to sign up. He was very helpful.
26 June 2020
Unprompted review
Reply from Economy Seven Energy
Hello,
Many thanks for leaving us a 5* review.
We're happy to hear that Rudy was of great assistance to you!
If you require any assistance or wish to make any enquiries, please do get in touch with us as we'd be more than happy to assist you.
You are able to get in touch with us by viewing the information via our new website here - https://www.foxgloveenergy.co.uk/contact/
Kind Regards,
Team E7E
Switching process underway and Farha on…
Switching process underway and Farha on the online chat facility dealt with my queries in a prompt and satisfactory manner. Thank you
9 June 2020
Unprompted review
Reply from Economy Seven Energy
Hello,
Many thanks for leaving us a 5* review.
We're happy to hear that Farah was of great assistance to you!
If you require any assistance or wish to make any enquiries, please do get in touch with us as we'd be more than happy to assist you.
You are able to get in touch with us by viewing the information via our new website here - https://www.foxgloveenergy.co.uk/contact/
Kind Regards,
Team E7E
cheap easy straightforward
26 May 2020
Unprompted review
Reply from Economy Seven Energy
Hello,
Many thanks for leaving us a 5* review.
We're happy to hear of your comments!
If you require any assistance or wish to make any enquiries, please do get in touch with us as we'd be more than happy to assist you.
You are able to get in touch with us by viewing the information via our new website here - https://www.foxgloveenergy.co.uk/contact/
Kind Regards,
Team E7E
Switching process underway and Farah on…
Switching process underway and Farah on the online chat facility dealt with my queries in a prompt and satisfactory manner.
21 May 2020
Unprompted review
Reply from Economy Seven Energy
Hello,
Many thanks for leaving us a 4* review.
We're happy to hear that Farah was of great assistance to you!
If you require any assistance or wish to make any enquiries, please do get in touch with us as we'd be more than happy to assist you.
You are able to get in touch with us by viewing the information via our new website here - https://www.foxgloveenergy.co.uk/contact/
Kind Regards,
Team E7E
Economy 7 Is Outfox the market BEWARE
Economy 7 is same company as Outfox the market so people be ware
they have a bad case history
16 May 2020
Unprompted review
This was an almost faultless switch.
This was an almost faultless switch, the easiest I have ever done!. I had a couple of questions which needed resolving but these were dealt with by Sam on the Chat facility. The Chat is one of the best I have come across in fact; it's answered very quickly and questions answered in an understandable way. So far so good!
15 May 2020
Unprompted review
Reply from Economy Seven Energy
Hello,
Many thanks for leaving us a 5* review.
We're happy to hear that Sam was of great assistance to you!
If you require any assistance or wish to make any enquiries, please do get in touch with us as we'd be more than happy to assist you.
You are able to get in touch with us by viewing the information via our new website here - https://www.foxgloveenergy.co.uk/contact/
Kind Regards,
Team E7E
Switch so far been smooth although…
Switch so far been smooth although switch date hasn't occurred yet. So far comms have been clear and timely.
12 May 2020
Unprompted review
Reply from Economy Seven Energy
Hello,
Many thanks for leaving us a 5* review.
We're happy to hear of your comments!
If you require any assistance or wish to make any enquiries, please do get in touch with us as we'd be more than happy to assist you.
You are able to get in touch with us by viewing the information via our new website here - https://www.foxgloveenergy.co.uk/contact/
Kind Regards,
Team E7E
Very good to deal with just waiting for…
Very good to deal with just waiting for a few things to clear
12 May 2020
Unprompted review
Reply from Economy Seven Energy
Hello,
Many thanks for leaving us a 4* review.
We're happy to hear of your comments!
If you require any assistance or wish to make any enquiries, please do get in touch with us as we'd be more than happy to assist you.
You are able to get in touch with us by viewing the information via our new website here - https://www.foxgloveenergy.co.uk/contact/
Kind Regards,
Team E7E
All positive
Quick, easy, cheaper gas and electric, better for the environment and no issues as yet.
11 May 2020
Unprompted review
Reply from Economy Seven Energy
Hello,
Many thanks for leaving us a 5* review.
We're happy to hear of your comments!
If you require any assistance or wish to make any enquiries, please do get in touch with us as we'd be more than happy to assist you.
You are able to get in touch with us by viewing the information via our new website here - https://www.foxgloveenergy.co.uk/contact/
Kind Regards,
Team E7E
I didn't receive an email when I first…
I didn't receive an email when I first emailed and I am still waiting for the Welcome Letter. I haven't switched fully yet, so cannot comment on the whole process. Registration wise is ok, but as a low user I didn't think it necessary for me to send a bill which was requested. Odd system really, I would prefer it that they verify your Man and MPrN instead on and during registration to ensure they take over the right meter.
11 May 2020
Unprompted review
Reply from Economy Seven Energy
Hello,
Many thanks for leaving us a 3* review.
We're sorry to hear that you did not receive your welcome email. Please do check your junk box as the email may have ended up in there. We have sent you another email just in case.
When you sign up to ourselves, we receive your EAC (Estimated Annual Consumption) via the industry relevant body which lets us know your consumption. If this is different that the consumption that you have inputted we do request for more information to ensure that we are starting your account off on the right foot.
We will certainly take your comments on board and make changes for the better.
If you require any assistance or wish to make any enquiries, please do get in touch with us as we'd be more than happy to assist you.
You are able to get in touch with us by viewing the information via our new website here - https://www.foxgloveenergy.co.uk/contact/
Kind Regards,
Team E7E
Using the website was easy
Using the website was easy and the plans were clear.
Once I activated the switch Economy Seven got in touch with some questions which I answered and they accepted - very personal touch it seemed.
Just about to go live and looking forward to it.
7 May 2020
Unprompted review
Reply from Economy Seven Energy
Hello,
Many thanks for leaving us a 5* review.
We're happy to hear of your comments!
If you require any assistance or wish to make any enquiries, please do get in touch with us as we'd be more than happy to assist you.
You are able to get in touch with us by viewing the information via our new website here - https://www.foxgloveenergy.co.uk/contact/
Kind Regards,
Team E7E
So far so good
So far so good, I have only recently signed up to change energy providers and so I do not have any experience of the company’s working ethos. They have been good keeping in touch so far I have not yet begun as their customer, still in transition stage.
4 May 2020
Unprompted review
Reply from Economy Seven Energy
Hello,
Many thanks for leaving us a 5* review.
We're happy to hear of your comments!
If you require any assistance or wish to make any enquiries, please do get in touch with us as we'd be more than happy to assist you.
You are able to get in touch with us by viewing the information via our new website here - https://www.foxgloveenergy.co.uk/contact/
Kind Regards,
Team E7E
Reply from Economy Seven Energy
Hello,
Many thanks for leaving us a 5* review.
We're happy to hear of your comments!
If you require any assistance or wish to make any enquiries, please do get in touch with us as we'd be more than happy to assist you.
You are able to get in touch with us by viewing the information via our new website here - https://www.foxgloveenergy.co.uk/contact/
Kind Regards,
Team E7E
The chat request
The chat request with Farha went quickly and my questions were answered to my satisfaction.
28 April 2020
Unprompted review
Reply from Economy Seven Energy
Hello,
Many thanks for leaving us a 4* review.
We're happy to hear that Farha was of great assistance to you!
If you require any assistance or wish to make any enquiries, please do get in touch with us as we'd be more than happy to assist you.
You are able to get in touch with us by viewing the information via our new website here - https://www.foxgloveenergy.co.uk/contact/
Kind Regards,
Team E7E
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