Ecosave Gas & Power Reviews 

10,115
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 949 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the professional, helpful, and patient staff who explain everything clearly. Many people appreciate the excellent, straightforward service, noting how easy the process is and how it saves them time and hassle. Reviewers frequently highlight the significant savings and good deals found, making their experience very positive. However, some customers noted concerns about pricing transparency, with quoted prices occasionally being higher than direct supplier offers or contract charges unclear. Others also reported persistent calls, sometimes providing inaccurate renewal information or continuing despite requests to stop.

What people talk about most

Staff

Clients share positive opinions on staff, frequently highlighting their helpfulness, professionalism, and... See more

Service

Customers had positive experiences with service, often highlighting the helpfulness and professionalism of... See more

User experience

People report positive experiences with the user experience, often describing it as easy, straightforward,... See more

Customer service

Consumers find customer service to be positive, with many reviewers praising representatives for being... See more

Price

Reviewers mention positive feedback about price, with many customers reporting that they received cheaper... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I was a bit sceptical because this was unusual for prices to drop after only a few days into a new contract, it still bothers me until I see the next few bills , to see that we have made the right dec... See more

Rated 5 out of 5 stars

Adam Informative and professional. Answered all my ridiculous questions and put my mind at ease. Great and efficient communication via email. Easy process. Thank you Macey then just ticked the res... See more

Rated 5 out of 5 stars

They are open and honest. They explain everything such as their obligations and duties and those of us, the customer. They go to extraordinary lengths to make sure that the customer is aware of all th... See more

Company replied

Rated 5 out of 5 stars

Really nice experience with this company. spoek to several people Reece, Kennedy and Ruby. goo drates after abit o negociation.


Company details

  1. #2 of 30 best companies in Electric utility company
  2. #1 of 8 best companies in Business broker
  3. #3 of 20 best companies in Consultant
  4. #2 of 40 best companies in Price comparison site
  5. #1 of 11 best companies in Utilities contractor
  6. #2 of 17 best companies in Water utility company

About Ecosave Gas & Power

Written by the company

Ecosave Gas and Power is one of the UK’s leading business energy brokers, trusted by thousands of companies nationwide. With over 10 years of experience, we specialise in helping businesses cut costs and take control of their energy contracts.
CLICK HERE FOR A QUICK QUOTE VIEW MONEY SAVING TIPS NOW Our vision is simple: to be the first choice for UK businesses looking for clear, honest, and effective energy saving advice. We go beyond traditional energy brokers by offering a personal, tailored service that puts our clients first. Every business is different, which is why we take the time to understand your needs and provide solutions that make a real difference.

At Ecosave, we compare tariffs from a wide range of UK gas and electricity suppliers, ensuring you always get the most competitive rates. Whether you’re reviewing an existing contract or switching to a new supplier, our goal is to save your business money and remove the hassle from the process.

In addition to gas and power, we also provide support with water, waste management and a variety of other products, helping businesses lower costs across multiple services. With Ecosave, you gain a reliable partner committed to reducing your bills and improving efficiency, so you can focus on running your business.


Contact info

4.9

Excellent

TrustScore 5 out of 5

10k reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 3% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(10,115)

900 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great communications

Great communications. Their main man, Adam was very clear, honest and helpful. Five stars from me.

8 July 2026
Ecosave Gas & Power logo

Reply from Ecosave Gas & Power

Hi Marcus
Thanks for the review, it’s great to hear feedback like this!
All the best
Ecosave

Rated 5 out of 5 stars

Precise and to the point

Precise and to the point, polite top team
Thanks Derek Wood

8 July 2026
Unprompted review
Ecosave Gas & Power logo

Reply from Ecosave Gas & Power

Hi Derek
We’re so glad you enjoyed the experience. Thanks for taking the time to leave a review!
Ecosave

Rated 1 out of 5 stars

Rang up stating they were used by a…

Rang up stating they were used by a certain gas provider to renew contracts. Asked specifically if they were employed by that company to do contracts etc. The person on the telephone said yes. After getting off the phone I find out that was an outright lie.
If they'll lie about this they'll lie about anything.

6 July 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service

Great service, the people i dealt with made it concise and easy to hear and understand them, and clearly find good deals. Thankyou.

7 July 2026
Ecosave Gas & Power logo

Reply from Ecosave Gas & Power

Hi Nicola
Thanks so much for your kind words. Happy to hear we found you the best deal.
We look forward to dealing with you again in the future!
Thanks again
Ecosave

Rated 4 out of 5 stars

Helpful and friendly

I have found some of the calls I've had a little abrupt and pushy. However the gentleman I spoke to on 1st July was helpful and friendly. I believe his name was Adam (I hope that is correct).

1 July 2026
Ecosave Gas & Power logo

Reply from Ecosave Gas & Power

Hi Kirsty
Sorry to hear the experience wasn't perfect. We have passed this feedback on to your dedicated account manager, Ruby, who will ensure you are provided with our usual 5-star service!
Thanks for taking the time to leave a review
Ecosave

Rated 5 out of 5 stars

Very helpful

Very helpful, always searching for the best deals on your behalf.

3 July 2026
Unprompted review
Ecosave Gas & Power logo

Reply from Ecosave Gas & Power

Hi Abigail
Thanks for the feedback. It’s great to hear you’re happy with the deal we secured for you!
Thanks again
Ecosave

Rated 5 out of 5 stars

Ben was really helpful and managed to…

Ben was really helpful and managed to get my contract cheaper even than my lowest quote! Thanks ecosave :)

6 July 2026
Ecosave Gas & Power logo

Reply from Ecosave Gas & Power

Hi Naseem
We often find we can beat any quotes from our competitors, so it’s great to hear we got you the best deal.
Thanks for the 5-stars!
Ecosave

Rated 4 out of 5 stars

My experience of the review was a very…

My experience of the review was a very good one. The assistant was very patient, and explained the process very well, and although the price will be slightly higher, I think they genuinely gave me the best deal they could for the time.

1 July 2026
Ecosave Gas & Power logo

Reply from Ecosave Gas & Power

Hi Mrs Arthur
Thrilled to hear you had a good experience with us. We’re just sorry that the cost of energy has increased since securing your last contract! We always do our best to get you the best available deal and will do the same next time round!
Thanks for the feedback
Ecosave

Rated 5 out of 5 stars

I managed to have an intelligent and…

I managed to have an intelligent and helpful conversation with the young man from ecosave , he didn't make me feel pressured despite the fact that I wasn't expecting him to call me on that day and i had just got back from a shopping trip to Tesco. I have renewed my contract with Yorkshire Gas and power ( which included the very long and rambling contract details, essential, I know!)

1 July 2026
Ecosave Gas & Power logo

Reply from Ecosave Gas & Power

Hi Anne
Thanks so much for taking the time to give your feedback. Sorry it took longer than expected but we like to make sure everything is covered in order to protect your business!
All the best
Ecosave

Rated 5 out of 5 stars

Swift and good

3 July 2026
Ecosave Gas & Power logo

Reply from Ecosave Gas & Power

Hi Robert
Thanks for the review. Glad you were happy with our swift service!
Regards
Ecosave

Rated 5 out of 5 stars

Service was good

Service was good - pleasant staff

3 July 2026
Ecosave Gas & Power logo

Reply from Ecosave Gas & Power

Hi Alison
Great to hear you had a pleasant experience.
You know where we are if you ever need anything!
Ecosave

Rated 5 out of 5 stars

Adam was excellent

Adam was excellent, friendly and informative. Happy birthday Adam.

3 July 2026
Ecosave Gas & Power logo

Reply from Ecosave Gas & Power

Hi David
Thanks for taking the time to leave us a review. Adam also appreciates your kind words!
Thanks again
Ecosave

Rated 5 out of 5 stars

Not pushy

Not pushy, explained the contract well and was nice and quick

3 July 2026
Ecosave Gas & Power logo

Reply from Ecosave Gas & Power

Hi Ben
We pride outrselves on our unbiased, consultative approach, so it's great to hear feedback like this.
Thanks so much!
Ecosave

Rated 5 out of 5 stars

Great team

Pleasant polite cheerful staff explained everything really well

29 June 2026
Ecosave Gas & Power logo

Reply from Ecosave Gas & Power

Hi Brian
Thanks for your kind words, it was a pleasure dealing with you!
Ecosave

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look