Ecosave Gas & Power Reviews 

10,118
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 949 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the professional, helpful, and patient staff who explain everything clearly. Many people appreciate the excellent, straightforward service, noting how easy the process is and how it saves them time and hassle. Reviewers frequently highlight the significant savings and good deals found, making their experience very positive. However, some customers noted concerns about pricing transparency, with quoted prices occasionally being higher than direct supplier offers or contract charges unclear. Others also reported persistent calls, sometimes providing inaccurate renewal information or continuing despite requests to stop.

What people talk about most

Staff

Clients share positive opinions on staff, frequently highlighting their helpfulness, professionalism, and... See more

Service

Customers had positive experiences with service, often highlighting the helpfulness and professionalism of... See more

User experience

People report positive experiences with the user experience, often describing it as easy, straightforward,... See more

Customer service

Consumers find customer service to be positive, with many reviewers praising representatives for being... See more

Price

Reviewers mention positive feedback about price, with many customers reporting that they received cheaper... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I was a bit sceptical because this was unusual for prices to drop after only a few days into a new contract, it still bothers me until I see the next few bills , to see that we have made the right dec... See more

Rated 5 out of 5 stars

Adam Informative and professional. Answered all my ridiculous questions and put my mind at ease. Great and efficient communication via email. Easy process. Thank you Macey then just ticked the res... See more

Rated 5 out of 5 stars

They are open and honest. They explain everything such as their obligations and duties and those of us, the customer. They go to extraordinary lengths to make sure that the customer is aware of all th... See more

Company replied

Rated 5 out of 5 stars

Really nice experience with this company. spoek to several people Reece, Kennedy and Ruby. goo drates after abit o negociation.


Company details

  1. #2 of 30 best companies in Electric utility company
  2. #1 of 8 best companies in Business broker
  3. #3 of 20 best companies in Consultant
  4. #2 of 40 best companies in Price comparison site
  5. #1 of 11 best companies in Utilities contractor
  6. #2 of 17 best companies in Water utility company

About Ecosave Gas & Power

Written by the company

Ecosave Gas and Power is one of the UK’s leading business energy brokers, trusted by thousands of companies nationwide. With over 10 years of experience, we specialise in helping businesses cut costs and take control of their energy contracts.
CLICK HERE FOR A QUICK QUOTE VIEW MONEY SAVING TIPS NOW Our vision is simple: to be the first choice for UK businesses looking for clear, honest, and effective energy saving advice. We go beyond traditional energy brokers by offering a personal, tailored service that puts our clients first. Every business is different, which is why we take the time to understand your needs and provide solutions that make a real difference.

At Ecosave, we compare tariffs from a wide range of UK gas and electricity suppliers, ensuring you always get the most competitive rates. Whether you’re reviewing an existing contract or switching to a new supplier, our goal is to save your business money and remove the hassle from the process.

In addition to gas and power, we also provide support with water, waste management and a variety of other products, helping businesses lower costs across multiple services. With Ecosave, you gain a reliable partner committed to reducing your bills and improving efficiency, so you can focus on running your business.


Contact info

4.9

Excellent

TrustScore 5 out of 5

10k reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 3% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(10,118)

900 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

The caller tried to keep things brief…

The caller tried to keep things brief but clear while discussing the approaching new contract even though they have to read you the fine print.

22 June 2026
Ecosave Gas & Power logo

Reply from Ecosave Gas & Power

Hi Neil
We understand going through all the details can sometimes be time consuming but we always try to make the process as smooth and efficient as possible. The good news is that you're all sorted now for the next couple of years.
Hopefully we can give you our usual 5-star service next time!
Thanks for the feedback, we really appreciate it
Ecosave

Rated 5 out of 5 stars

The girls that dealt with our business…

The girls that dealt with our business today have been first class thank you

24 June 2026
Ecosave Gas & Power logo

Reply from Ecosave Gas & Power

Hi Andy
First class, 5-stars.. Thats exactly what we love to hear!
The girls said it was a pleasure dealing with you.
All the best
Ecosave

Rated 5 out of 5 stars

Grace was excellent

Grace was excellent - painstaking and patient throughout the whole long process

19 June 2026
Ecosave Gas & Power logo

Reply from Ecosave Gas & Power

Hi Toby
We understand that sometimes the process can be complex due to the many thousands of energy tariffs available and the speed at which the market can change. However, we pride ourselves on remaining calm and patient as we guide you through the journey.
Thanks for the feedback, this has been passed on to Grace!
All the best
Ecosave

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look