Eco Wood Rings Reviews 76

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 30 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, professionalism, and passion for their craft, making the entire process pleasant and supportive. Many people highlight the exceptional quality and unique craftsmanship of the products, often exceeding expectations with their beauty and personalized significance. The service is frequently described as excellent, with consumers appreciating the clear communication, efficient process, and the ability to create bespoke items that are truly special. However, some customers noted that the rings did not always have the expected sparkle from the pictures, and in a few instances, the outer layer or edge of the ring became damaged after some years of wear.

What people talk about most

Product

Reviewers express great satisfaction with the product, often highlighting the beauty, perfect fit, and unique... See more

Staff

Consumers consistently express high satisfaction with the staff, highlighting their professionalism,... See more

Quality

Reviewers highlight positive aspects of quality, with many expressing delight over the incredible... See more

Service

Users describe positive interactions with service, highlighting excellent communication throughout the entire... See more

Reviews shaping this summary

Rated 5 out of 5 stars

From our 1st discussion we knew what we wanted including whiskey barrel oak and a solitaire diamond as this had sentimental value and eco rings made this possible. We also have matching wedding rings... See more

Company replied

Rated 5 out of 5 stars

From the very first communication, Steve was so helpful and made us feel so confident about what the process would be and what to expect. We wanted matching wedding rings made with very personal m... See more

Company replied

Rated 5 out of 5 stars

I was looking for a wedding ring that was totally unique and held significance for myself and my partner. Eco Wood Rings delivered beyond my expectations. I never knew a ring could even be made from... See more

Company replied

Rated 5 out of 5 stars

Masters of their craft! Created a gorgeous wooden wedding ring for our engagement with an inlay of shells we collected from a special place to us. After 5 years of daily wear (and lack of regul... See more

Company replied


Company details

  1. #43 of 87 best companies in Jewellery Designer
  2. #168 of 375 best companies in Gift shop
  3. #25 of 45 best companies in Jewellery manufacturer
  4. #2 of 4 best companies in Wedding planner

Written by the company

Eco Wood Rings specialise in ethical engagement rings and bespoke wedding rings - from recycled gold engagement rings and handmade platinum wedding rings with wood inlays, to wooden rings with sand and mineral inlays. Their unique engagement rings and handmade wedding rings can be personalised further by including materials with special meaning to you.


Contact info

4.8

Excellent

TrustScore 5 out of 5

76 reviews

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1-star

Asks customers to review

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Rated 5 out of 5 stars

Eco Wood Rings was wonderful in the…

Eco Wood Rings was wonderful in the design and shipment of the ring. It was exactly what my fiancé wanted and it was delivered within 8 weeks!

21 March 2024
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Reply from Eco Wood Rings

Thank you very much Rubie! Receiving reviews genuinely brightens our day and you taking time to write one is hugely appreciated. We wish you both many congratulations and all the best. Thanks again, Team EWR 🌿

Rated 5 out of 5 stars

Personalised perfection: A service as unique as your design ideas

Great experience with Eco Wood Rings, who have just finished crafting my wedding ring. Their team provided a thorough consultation at the start, answering all of my questions and taking the time to respond to my many queries, design ideas and requirements. They also offered updates during production, resulting in a stunning finished product. A truly personal service, perfect for anyone searching for a high-quality, UK made boutique ring. 10/10.

10 April 2024
Unprompted review
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Reply from Eco Wood Rings

It was a pleasure working with you, James! Thank you for such kind praise. We wish you all the very best on your fast approaching wedding day! Your design is beautiful and we hope you'll wear it with pride for all the years to come! Team EWR 🌿

Rated 5 out of 5 stars

I had a rose gold ring with Mizunara…

I had a rose gold ring with Mizunara oak inlay and it is stunning. Great craftsmanship, the service and correspondence was second to none.
Possibly going to purchase another ring.

26 March 2024
Unprompted review
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Reply from Eco Wood Rings

Thank you so much for your kind review! Your ring is a beauty and it was a pleasure creating it for you. It would be an honour to create a second forever ring for you too, in due course. Team EWR 🌿

Rated 5 out of 5 stars

Whole experience has been great

Whole experience has been great. Easy website to navigate and lots of amazing rings to choose from. Ordering was straight forward and really helpful idea to send a ring sizer to support making a choice. Ring arrived in stated time and is lovely - simple but elegant and well made. Free ring holder that's provided is a a great addition. Would highly recommend

18 March 2024
Unprompted review
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Reply from Eco Wood Rings

Thanks so much, Tim! We appreciate it so much when our fabulous customers write such lovely reviews! Big smiles here at EWR HQ! 🌿

Rated 5 out of 5 stars

Beautiful ring, Great people.

Beautiful ring! Knowing that I wanted to get my better half a nature ring and was going through the searching process, I'm grateful to have come across Eco Wood Rings. On top of the fact that one of their ring options was perfect and fit my vision for her (maple ring with a gold inlay and black diamond), I enjoyed the entire ordering process. My fiance and I live in Austria and the vibe and communication I received when dealing with Steve and Charlotte was caring and professional. I also had to go through a resizing process as the initial ring I ordered was a little big, though again: caring, positive and professional service from them. If you're thinking about a wood ring, and wish to get it from people who are all about helping out, can't go wrong with Eco Wood Rings.

17 March 2024
Unprompted review
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Reply from Eco Wood Rings

Hello David, Thank you for your lovely words! We're thrilled that we got there in the end with the size! Wishing your 'better half' infinite years of happy Eco Wood Ring wearing! From the Team 🌿

Rated 5 out of 5 stars

Beautiful sustainable rings

Beautiful sustainable rings - we ordered 2 Australian native timber rings with moss inset that had particular meaning to us. The ordering process was easy, the company's communication was very proactive and the rings arrived in plenty of time. Best of all these rings are sustainable, affordable and don't cost the earth! We don't normally wear rings but are very excited to show these off at our wedding!

16 March 2024
Unprompted review
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Reply from Eco Wood Rings

Thank you so much, Rona! We're absolutely delighted that your rings are so loved. We're very proud of our ethos as a business and it's wonderful to hear that our customers love it too! Congratulations to you both from the team 🌿

Rated 5 out of 5 stars

Beautiful ring and really helpful staff

After a consultation with Steve to design my ring, I recieved my beautiful cocobolo wooden ring with an amethyst/purple agate inlay. I'm very happy with my ring, thank you!!

15 March 2024
Unprompted review
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Reply from Eco Wood Rings

Hello Heidi, Huge thanks to you for taking the time to write a review, it means so much! We're so pleased you're so happy! Best wishes from the Team 🌿

Rated 5 out of 5 stars

Beautiful ring and fantastic service

I was looking for a wedding ring that was eco-friendly and unique, and discovered Eco Wood Rings. At first I wasn't sure what style of ring I wanted, so I decided to book in a free consultation with one of the team at their local cafe in Bath, where I got to try on lots of ring styles and got great advice on materials and sizing. Once I'd decided on my design a few weeks later, I emailed them to explain what I wanted and they got to work! Just under 9 weeks later my ring arrived via Special Delivery and I'm so happy with it. They really took into account my specific requests about the shade and tone of the wood, so it looks exactly as I imagined. Additionally the size I was recommended was spot on! I would highly recommend Eco Wood Rings to anyone looking for a sustainable, quality ring and great customer service.

9 March 2024
Unprompted review
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Reply from Eco Wood Rings

Thank you so much for your lovely feedback, Hannah! We loved working on this design and were delighted with the end result. We're so glad you were too! Best wishes from the team 🌿

Rated 5 out of 5 stars

Excellent Products and Excellent Service

We were really delight with the wedding rings that we got here and the service provided was excellent.
We were getting married at relatively short notice and chose rings from stocked items, through our own fault of not knowing our finger size the rings weren’t right so we returned them, the communication was great, getting information on how to return and regular updates on rings being dispatched/recieced. They provided us with some temporarily rings for the service while we waited for our forever ones. Again process of returning and ordering was made very easy with regular updates of progress. We’ve had our rings for around 9 months now and we’re both extremely happy with them, beautiful product and well made.
Highly recommend these guys if looking for something a bit special for any occasion.

12 June 2023
Unprompted review
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Reply from Eco Wood Rings

Your review means so much, thank you Kevin. It was a pleasure working with you both and helping you end up with the perfect forever rings in the end! Congratulations to you both, team EWR 🌿

Rated 5 out of 5 stars

It was all to be a surprise

It was all to be a surprise, and I left the ordering till late, not able to decide if Dee would like the ring just because I did. And I couldn't size it properly because she'd have awkward questions if I tried to. And at the last minute I changed my mind about where to have it delivered in case Dee was home and I wasn't and she might have even more awkward questions.
All of this Louise and Charlotte dealt with, kept me informed and did everything they could to accommodate me. The ring arrived on time, in the right place, a few days before the scheduled trip to Australia, and the proposal.

I fell in love with the ring straight away, it was simple, elegant and beautiful (like Dee herself, of course, although a bit less of the simple, perhaps). But that was less than half the battle, and I still didn’t know if it would fit - it didn’t make it on to my little finger, and whilst Dee is slim and elegant, as mentioned, she is still a similar size to me (also slim and elegant, obviously).

We eventually landed in the Whitsundays, the perfect setting, the time was right and I’d been surreptitiously holding hands with my hopefully-soon-to-be, measuring my little sausage finger against her wedding finger, and they were about the same size. Disaster, it wasn't going to fit. But it was hot in the Whitsundays, and her fingers were swollen, so ... maybe... I made her drink two tall glasses of gin and tonic with lots of ice, prior to THE walk in an effort to de-swell her hands.

The spot chosen, the proposal proposed, answered with a ‘what did you say?’ - the proposal proposed a second time, the jaw dropped, the tears, the ‘shouldn’t you be down on one knee’, oh yeah... and I tried to slip the ring on, and it went so far, and then a little push and on it went completely, if more than a little tight. But grand, altogether.

Anyway, it fit. More importantly she accepted. And she loves the ring, as do her friends and family and everyone who sees it. It really is quite unique and a work of art, and now we’re back in Ireland it fits properly as well. All good. It all worked out beautifully in the end, in no small way to the efforts of the girls at Eco Wood Rings and the makers of this fabulous engagement ring.
Thank you.
Paul Keogh

18 October 2023
Unprompted review
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Reply from Eco Wood Rings

How wonderful to read such incredibly exciting news and such fabulous feedback! We're all so touched as a team. Thank you Paul and Congratulations to you both! Team EWR 🌿

Rated 5 out of 5 stars

Stunning wedding rings

Our wedding rings were made by the EWR team, and we absolutely love them. The team were really helpful with the design process and were very happy to put sand we sent to them into the ring. Communication was always quick and really helpful, and the finished product is stunning.

31 August 2023
Unprompted review
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Reply from Eco Wood Rings

Thank you, Sam, for your lovely review! We are so happy that you both love your beautiful, bespoke rings so much. Congratulations to you both from the Team 🌿

Rated 5 out of 5 stars

Very professional company providing…

Very professional company providing ethical rings customised to user needs and tastes. Company was able to customise my ring with a local context using local wood supplies (timber salvaged from Brighton’s iconic West Pier), and adapted an existing design to meet my needs. My queries about the supply chain for stones used within the ring were promptly followed up and resolved to my satisfaction. One-to-one zoom chat to discuss options and talk through queries was incredibly useful - thoroughly recommend this. Service throughout was excellent and all delivery times were easily met.

15 January 2024
Unprompted review
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Reply from Eco Wood Rings

Thank you for your very kind words, Paul. We're thrilled that you were so happy with the service we provided and hope that your Eco Wood Ring will be worn with pride for all the years to come. Best wishes from the Team 🌿

Rated 5 out of 5 stars

Recommended.

Great service and speedy response time. Product is fantastic as well. Thanks you

17 November 2023
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Reply from Eco Wood Rings

Thank you, Rory! What a great first review here on our new Trustpilot page!
Best wishes to you, Team EWR 🌿

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