Great service from start to finish great delivery driver who carried the wood around the back ! I had the 3.6mx3.6m reject decking kit with square handrails very happy with it my nephew put it togethe... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
To update my review of 20th July after receiving some warped decking boards and I couldn’t finish the job. Customer services were in touch and sent out two extra boards that were as straight as a die... See more
i had a few phone calls to ask questions and the people were very polite and friendly, and helpful. They were professional and guided me through my order. I would recommend your company to anyone. I... See more
Searching for tantalised floor boards online I couldn’t find any locally ( Surrey). Edecks had exactly the right product at a reasonable price, delivered within a week. Purchase & delivery went with... See more
Company details
- #104 of 188 best companies in Garden centre
- #27 of 43 best companies in Building materials store
- #39 of 68 best companies in Garden building supplier
About eDecks
Written by the company
eDecks - A Dependable Family Business.
Established for over 35 years, our family business in Yorkshire is built on a foundation of core principles: supplying customers with:
- Exactly what they want.
- Delivered promptly.
- At unbeatable prices.
Our exceptional team of staff has embraced these principles and is eager to demonstrate that our success in Yorkshire can be replicated across the entire UK.
As one of the leading online suppliers of decking, timber, and roofing in the UK, we take pride in offering high-quality products at unbeatable prices. With nationwide delivery right to your doorstep, we make it convenient for customers all over the UK.
These core principles have been instilled within our excellent team of staff who are excited to prove that what we do in Yorkshire can also be done throughout the UK.
We pride ourselves on being one of the largest online decking, timber and roofing supplier in the UK by offering quality products at unbeatable prices and delivered direct to your door anywhere in the UK.
Our decking ranges:
Choose from Softwoods, beautiful hardwoods, or Our Exclusive 'Realgroove' TM Composite range. Discover the perfect decking solution for Long-lasting durability..
View our decking
In addition to our own high-quality range of fence panels, posts, and accessories, we also stock an extensive selection of garden buildings; from gazebos and pergolas to garden bars, and storage solutions for bins and logs. Our inventory further extends to a wide variety of building materials including bricks, blocks, sand, cement, paving, insulation and much more!
Fence Panel Ranges
Garden Gazebos
Beautiful Pergolas
MDF Wall panelling
If you are looking for anything that isn't currently showing on our website, or would like help or advice, then please contact us on 0330 100 2530 and our experienced and friendly sales team will be more than happy to assist you.
Contact info
1a Hook Road, DN14 5JB, Goole, United Kingdom
- 0330 100 2530
- customercare@edecks.co.uk
- www.edecks.co.uk
4.6
Excellent
8k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Delivery was as per arranged & straight…
Delivery was as per arranged & straight to my door within the complex
8 June 2026
Decking kit 2.4 x 2.4 meters
The decking arrived on time but that's because I needed to pay £75 that's alot of money, for the delivery service on a certain date.
However when installing the decking kit using their product instructions left one decking panel too short. So we had to buy more decking and decking screws as we were about a third short. Very disappointing.
Update!!
Having spoken to edecks customer service last week. They agreed to arrange a decking board to be delivered tomorrow, and refund for the extra screws we purchased. The extra board has just been delivered at 8pm a day early. The delivery driver was very friendly. Thank you Edecks for resolving the problem.
8 June 2026
Really great price and the specify your…
Really great price and the specify your own pergola feature was really easy to use and allowed me to confirm my thinking on sizes etc. delivery was quick and easy
8 June 2026
Easy to order online
Easy to order online, delivery was quicker than expected and a helpful delivery driver.
8 June 2026
Good value. Quality wood.
All the materials arrived as stated. No defects in the wood, which can be a problem when buying online. A couple of boards spare which is nice. Recommended!
1 June 2026
Unprompted review
Excellent customer experience received
Excellent customer experience received. Happy to help and provide further information when requested. Kept informed following placing the order and items delivered in line with the expected delivery timescale. Delivery driver polite and helpful.
25 May 2026
Can’t fault the staff
Can’t fault the staff, quality of material or efficiency of delivery! Would use time and time again
5 June 2026
Unprompted review
Prompt delivery
Prompt delivery. Quality of product. Excellent customer service and ease of ordering.
25 May 2026
GrGreat choice and helpful materials to help pick the right product.
Great choice and helpful materials to help pick the right product.
25 May 2026
Simple to build a pergola
We wanted a pergola, and it was great to be able to speak to the people at eDecks, gave great advice, and the product were of great quality and accurately cut
4 June 2026
Incredible business…
Purchased a BBQ shelter and the delivery was excellent and very professional. The quality of the product is very impressive and would certainly purchase again from the business.
7 June 2026
Unprompted review
Really Impressed with everything start to finish
Ordered decking boards for a large area of my garden. First of all, the price was amazing compared to other comparable companies. The delivery was well
Communicated and very quick. Driver loaded boards ( over 100) where I asked and was really polite and friendly. The quality of the decking was top notch. Also ordered all the fixings and paint- everything to do the whole project and the outcome looks amazing. Really happy with everything start to finish and couldn’t recommend eDecks enough
29 May 2026
Unprompted review
A ready to go decking kit with all you…
A ready to go decking kit with all you need. And it is now built and being used in the garden. Great delivery service too
18 March 2026
So easy to order and quick delivery
So easy to order and quick delivery. The delivery driver was absolutely brilliant, very polite and is a credit to your company.
3 June 2026
Good timber and rope ,delivery came a…
Good timber and rope ,delivery came a day ahead of schedule,polite driver the only poor thing was the free gift ,the 50ft expandable hose, appeared to be very cheap and light weight plastic and the hose had 3 leaks along it when I turned it on , maybe a replacement will work better .I will still continue to use edecks i have used you in the past and the timber has always been good thank you .
3 June 2026
Poor Service
My order was only partially delivered, and it took more than two months of repeated follow-ups to receive the remaining parts. Once I began assembling the product, I discovered that two different sizes had been supplied, making it impossible to complete the build.
More than three months after placing the original order, the issue still remains unresolved.
This has been an extremely frustrating experience from start to finish, with one problem after another throughout the process. The lengthy delays, poor communication, and incorrect parts have caused significant inconvenience and additional expense, including having to pay a handyman twice.
Based on my experience, I would not recommend ordering from this company at all.
5 June 2026
Unprompted review
Another delivery on time
Another delivery on time, highly recommend great product 👍
3 June 2026
Unprompted review
great service
Very impressed with both the service and the products from eDecks. Ordering was straightforward, delivery was quick, and everything arrived in perfect condition. The quality of the decking materials exceeded expectations and the driver was friendly and helpful on arrival. Overall, a smooth experience from start to finish and I would happily recommend eDecks to others
20 May 2026
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.