Excellent service very welcoming would highly recomend going to this shop michelle catered for our every need didnt try to fob us of lovely lady and very patient ty
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We visited Eden Mobility this morning and Michelle couldn’t have been more helpful, she was so friendly and welcoming and there was no hard sell.i would recommend the Eden Mobility store in Doncaster... See more
Company replied
Today was our third visit to Eden Mobility. Michelle served us again and she was her usual friendly, knowledgeable & helpful self. She doesn't give the hard sell & listened to our needs & recommended... See more
Company replied
I am completly satisfied with the excellent service from michelle. She always looks after me well
Company replied
Company details
- #17 of 71 best companies in Mobility equipment supplier
Written by the company
We are the largest independent mobility retailer with 47 retail stores throughout the UK. Shop online or visit one of our stores to see how we could help you today.
Contact info
Market Place 52, DN1 1NJ, Doncaster, England, United Kingdom
- 01302 245 082
4.8
Excellent
55 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 96% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Michelle and sam are a valuable asset…
Michelle and sam are a valuable asset to your company well done x
27 June 2026
Unprompted review
Reply from Eden Mobility - Doncaster
Thank you so much for your kind words!
We’re delighted to hear that Michelle and Sam made such a positive impression. They truly are a credit to the team, and we’ll be sure to pass on your lovely feedback to them.
We really appreciate you taking the time to share your experience—it means a lot to us.
Many thanks,
– The Eden Mobility Team
Both Sam and Michelle have been amazing…
Both Sam and Michelle have been amazing and are a valuable asset to the company brilliant service
27 June 2026
Unprompted review
Reply from Eden Mobility - Doncaster
Thank you so much for your kind review!
We’re thrilled to hear that both Sam and Michelle provided you with such amazing service. They really are a fantastic part of our team, and your feedback means a great deal to us.
We’ll be sure to pass your lovely comments on to them—they’ll be delighted!
Thank you again for taking the time to share your experience.
Many thanks,
– The Eden Mobility Team
Excellent service very welcoming would…
Excellent service very welcoming would highly recomend going to this shop michelle catered for our every need didnt try to fob us of lovely lady and very patient ty
26 June 2026
Unprompted review
Reply from Eden Mobility - Doncaster
Thank you for your lovely review, we will be sure to pass this to Michelle.
Warm regards,
Eden Mobility
Brilliant made you welcome gave you…
Brilliant made you welcome gave you best advice out standing service thank you Michelle
26 June 2026
Unprompted review
Reply from Eden Mobility - Doncaster
Thank you for your lovely review, we will be sure to pass this to Michelle.
Warm regards,
Eden Mobility
I am completly satisfied with the…
I am completly satisfied with the excellent service from michelle. She always looks after me well
26 June 2026
Unprompted review
Reply from Eden Mobility - Doncaster
Thank you so much for taking the time to leave such a lovely review. We truly appreciate your feedback—it means a great deal to Eden and every member of our team. We’re really pleased you had a positive experience, and your kind words will be shared with the staff. We look forward to welcoming you again soon.
Warm regards,
Eden Mobility
Very good service from Michelle
Very good service from Michelle. Always helps with my scooter.
23 June 2026
Unprompted review
Reply from Eden Mobility - Doncaster
Thank you so much for taking the time to leave us a review. We really appreciate your feedback and are delighted to hear about your experience. Your support means a lot to us, and we look forward to welcoming you again soon.
Warm regards,
Eden Mobility
Michelle was helpful
Michelle was really helpful with an issue I was having with a mobility scooter. Very pleased with the outcome. Great service.
1 June 2026
Unprompted review
Reply from Eden Mobility - Doncaster
Thank you for your kind feedback! We’re so pleased to hear that Michelle was able to help resolve the issue with your mobility scooter and that you were happy with the outcome.
Providing great service is very important to us, so it’s wonderful to know we met your expectations. We’ll be sure to pass your lovely comments on to Michelle!
Warm regards,
Eden Mobility
We visited Eden Mobility this morning…
We visited Eden Mobility this morning and Michelle couldn’t have been more helpful, she was so friendly and welcoming and there was no hard sell.i would recommend the Eden Mobility store in Doncaster to anyone
8 June 2026
Unprompted review
Reply from Eden Mobility - Doncaster
Thank you so much for your review. It really means a lot to us and we truly appreciate you taking the time to share your experience.
Warm regards,
Eden Mobility
Couldn’t have asked for a better…
Couldn’t have asked for a better service from Michelle. She even lent me a wheelchair to get my uncle to the shop as he was struggling to walk from the car park. She did a full assessment and let him try out a couple of models before he settled on one. Altogether a very smooth, easy transaction at a difficult time. Thank you Michelle for all your help
30 April 2026
Unprompted review
Reply from Eden Mobility - Doncaster
Thank you so much for taking the time to share this lovely review. We’re delighted to hear that Michelle was able to support you and your uncle during what must have been a challenging moment. Making things easier and more comfortable for our customers is exactly what we aim for, and it’s wonderful to know the wheelchair loan, assessment, and model trials helped you find the right fit.
We’ll be sure to pass your kind words on to Michelle — she’ll be thrilled to hear them.
Thank you again for choosing us.
Warm regards,
Eden Mobility
Very polite and highCan highly recommend this shop really…
Can highly recommend this shop really polite and well educated on there products Dave was really helpful with my questions on Saturday regarding the products I purchased both him and Michelle the manager are a credit to the company thanks Dave
18 April 2026
Unprompted review
Reply from Eden Mobility - Doncaster
Thank you so much for your wonderful feedback. We're really pleased to hear you had such a positive experience. Dave will be delighted to know his help made a difference, and Michelle will appreciate your kind words as well. They both take great pride in what they do, and it means a lot to see that recognised. Thanks again for taking the time to share your experience.
Warm regards,
Eden Mobility
The lady was called michelle and she…
The lady was called michelle and she couldnt do enough very well mannered very very helpful michelle when very informed and there nothing michelle could have done more
15 April 2026
Unprompted review
Reply from Eden Mobility - Doncaster
Thank you so much for sharing this lovely feedback. We’re delighted to hear that Michelle took such great care of you. Her manners, helpfulness and knowledge really do make a difference, and it’s wonderful to know she went above and beyond to support you.
Your kind words will mean a lot to her, and we truly appreciate you taking the time to let us know about your experience.
Warm regards,
Eden Mobility
Brought mum for a car boot scooter and…
Brought mum for a car boot scooter and the welcome was excellent, Have and Michelle were lovely people to help us, they were very knowledgeable about the products on offer and made mum feel totally at ease, was the best shop we have been in and will totally recommend them, service was 100%,great experience they are super guys, please pass on our thanks
14 April 2026
Unprompted review
Reply from Eden Mobility - Doncaster
Thank you so much for bringing your mum to our Chapeltown store and for sharing such a lovely review. We’re delighted to hear that the welcome you received was excellent and that Have and Michelle took such great care of you both.
Their knowledge, kindness and ability to put customers at ease are exactly what we aim for, and it’s wonderful to know they made the experience so positive. Hearing that you consider it the best shop you’ve visited and that the service was 100% really means a lot.
Warm regards,
Eden Mobility
I went into to eden mobility in…
I went into to eden mobility in doncaster to ensure about upgrading my 8mph scooter, really polite young lady called Michelle helped me out ,I was really pleased with the advice I received 😀 everything was explained clearly to me ,not at all pushy, I was very happy 😊
8 April 2026
Unprompted review
Reply from Eden Mobility - Doncaster
Thank you so much for sharing your experience. We’re delighted to hear that Michelle was able to help you with clear, friendly advice while making you feel completely at ease. It’s great to know you left happy with the support you received. We really appreciate your feedback.
Warm regards,
Eden Mobility
Reply from Eden Mobility - Doncaster
Thank you for your lovely review. We’re so pleased to hear you found our team friendly and helpful during your visit. Your feedback means a lot to us.
Warm regards,
Eden Mobility
Eden mobility is an excellent company, I’ve dealt with them for years with great satisfaction
Just had a new stairlift fitted by Callum. A very courteous young man and very efficient and a clean worker. He is an asset to your company.
17 March 2026
Unprompted review
Reply from Eden Mobility - Doncaster
Thank you so much for your lovely feedback. We’re delighted to hear that Callum made such a positive impression. His professionalism, efficiency, and pride in his work are exactly what we strive for, and it’s wonderful to know he delivered that experience for you. We’ll be sure to share your kind words with him — he truly is a valued member of our team.
Warm regards,
Eden Mobility
Been to eden mobility doncaster today…
Been to eden mobility doncaster today and spoke to Michelle, she was amazing couldn't have been more helpful. I had demonstrations on two differen't scooters and we then drove the to the car to see if i could get it in by myself, all was good. Michelle you are a star you went above and beyond to help me. Still wouldn't have had a scooter if it wasn't for your help. Would highly recommend to anyone that needs a mobility scooter. Thank you Michelle.
27 February 2026
Unprompted review
Reply from Eden Mobility - Doncaster
Thank you so much for your fantastic review. We’re delighted to hear how amazing Michelle was in helping you choose the right scooter and making sure you felt confident using it. Her willingness to go above and beyond, from demonstrations to checking it would work with your car, is exactly the level of care we aim to provide. Your kind words will mean so much to her. We truly appreciate your recommendation and are thrilled you found the perfect scooter. If you ever need anything in the future, we’re always here to help.
Warm regards,
Eden Mobility
Brilliant customer service
Was greeted on arrival by Michelle. We were left to browse the shop which was clean and well equipped. All questions were answered, Michelle was polite and friendly and gave us good advice, the whole experience was a joy and we would highly recommend using the shop for any mobility aid
11 February 2026
Unprompted review
Reply from Eden Mobility - Doncaster
Thank you for your wonderful review. We’re delighted to hear that Michelle gave you such a friendly and helpful welcome. It’s great to know you enjoyed browsing the clean, well‑equipped shop and that all your questions were answered with clear, helpful advice. We’re so pleased the experience was a joy for you, and we truly appreciate your recommendation for any mobility aid.
Warm regards,
Eden Mobility
Wonderful, knowledgeable Staff
Today was our third visit to Eden Mobility. Michelle served us again and she was her usual friendly, knowledgeable & helpful self. She doesn't give the hard sell & listened to our needs & recommended items that were suited to what we wanted. She doesn't rush you & makes it a pleasurable buying experience.
Michelle is an asset to Eden mobility & I would recommend paying her a visit for any mobility, disability and easier living, aids . 5 stars !!
29 January 2026
Unprompted review
Reply from Eden Mobility - Doncaster
Thank you so much for your fantastic review.
It’s wonderful to hear that your third visit was just as positive as the others, and that Michelle once again provided the friendly, knowledgeable and pressure‑free service you’ve come to expect. She’ll be absolutely delighted to know her care and attention made your experience enjoyable.
Your recommendation and 5‑star feedback mean a great deal to us. We’re always here to help whenever you need us.
Warm regards,
Eden Mobility
Walker
Sarah was absolutely great, she helped my friend. She is a credit to the company. Nothing was to much trouble for her.
31 December 2025
Unprompted review
Reply from Eden Mobility - Doncaster
Thank you so much for your wonderful feedback. We’re delighted to hear that Sarah was able to support your friend and provide such exceptional service. She truly is a credit to our team, and your kind words mean a great deal. We’ll be sure to share this with her.
Warm regards,
Eden Mobility
Michelle was very helpful every step of…
Michelle was very helpful every step of the way she is a lovely lady you need to hang on to her with me having learning difficulties Michelle took her time and explained everything very well
21 November 2025
Unprompted review
Reply from Eden Mobility - Doncaster
Thank you for your kind words and for sharing your experience. We’re so pleased to hear how supportive and patient Michelle was in guiding you every step of the way. Her ability to take the time to explain things clearly and ensure you felt comfortable truly reflects the care we strive to provide. We’ll be sure to pass along your feedback to Michelle—it will mean a great deal to her.
Warm regards,
Eden Mobility
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