My nanny needed a new walker and Claire was amazing! Answered all our questions and even showed us how things worked and most importantly how it folded, it was busy in the store today but she made sur... See more
Company replied
Location
Switch locationUnit1, Long Causeway, Queensgate Shopping Centre, PE1 1YA Peterborough, England, GB
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I have been into Eden Mobility in Peterborough on a couple of occasions and seen both Leigh and Clare who have both been exceptionally helpful and knowledge not just of products but relative to disabi... See more
Company replied
Leigh from the Peterborough branch was soo helpful and felt she put me first and my disability. Even though I felt uncomfortable as is the first time I have brought a mobility aid and cuz I'm still yo... See more
Company replied
Leigh and Clare are always very welcoming they are both very knowledgeable about all products in store and online. They are both caring and listen to match the perfect powerchair to fit my needs and t... See more
Company replied
Company details
- #18 of 70 best companies in Mobility equipment supplier
Written by the company
We are the largest independent mobility retailer with 49 retail stores throughout the UK. Shop online or visit one of our stores to see how we could help you today.
Contact info
Unit1, Long Causeway, Queensgate Shopping Centre, PE1 1YA, Peterborough, England, United Kingdom
- 01733915102
4.4
Excellent
10 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 98% of negative reviews
Typically replies within 1 week
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I have been into Eden Mobility in…
I have been into Eden Mobility in Peterborough on a couple of occasions and seen both Leigh and Clare who have both been exceptionally helpful and knowledge not just of products but relative to disability specifically. I cannot rate them highly enough and now am finalising my order.
12 September 2026
Unprompted review
Reply from Eden Mobility - Peterborough
Thank you so much for taking the time to leave us such a wonderful review. It truly means a lot to all of us here at Eden Mobility. We are delighted to hear about your positive experience, and your kind words give our team great encouragement to continue providing the best possible service. Thank you for choosing Eden Mobility, and we look forward to helping you again in the future.
Warm regards,
Eden Mobility
Be patient!
My nanny needed a new walker and Claire was amazing! Answered all our questions and even showed us how things worked and most importantly how it folded, it was busy in the store today but she made sure that we were seated and comfortable while we waited. Very friendly, very welcoming and nanny is very happy with her new walker.
29 August 2026
Unprompted review
Reply from Eden Mobility - Peterborough
Thank you so much for taking the time to leave us such a wonderful review. It truly means a lot to all of us here at Eden Mobility. We are delighted to hear about your positive experience, and your kind words give our team great encouragement to continue providing the best possible service. Thank you for choosing Eden Mobility, and we look forward to helping you again in the future.
Warm regards,
Eden Mobility
Peterborough Store
I had a wonderful experience with clare in the peterborough store, she was extremely catering and wonderful with explaining the products she had available and matching the budget I had, really made me feel heard and cared for while i was there, she offered me a cup of tea while we went through the catalogue and found the one that would best suit my needs, a wonderful experience and i will absolutely be returning to this store.
1 August 2026
Unprompted review
Reply from Eden Mobility - Peterborough
We really appreciate you taking the time to share your feedback. It's great to hear about your experience, and we're delighted that we could help. Your kind words mean a lot to the team at Eden Mobility.
Thank you for choosing us, and we look forward to assisting you again in the future.
Kind regards,
The Eden Mobility Team
Leigh from the Peterborough branch was…
Leigh from the Peterborough branch was soo helpful and felt she put me first and my disability. Even though I felt uncomfortable as is the first time I have brought a mobility aid and cuz I'm still young..ISH lol. I felt awkward. But she put me at ease and helped and was such a lovely lady. Recommend her if you visit the store in Peterborough.
25 July 2026
Unprompted review
Reply from Eden Mobility - Peterborough
Thank you for your review.
We really appreciate you taking the time to share your feedback. It's great to hear about your experience, and we're delighted that we could help. Your kind words mean a lot to the team at Eden Mobility.
Thank you for choosing us, and we look forward to assisting you again in the future.
Kind regards,
The Eden Mobility Team
Leigh and Clare
Leigh and Clare are always very welcoming they are both very knowledgeable about all products in store and online. They are both caring and listen to match the perfect powerchair to fit my needs and they make me welcome everytime I nip in
15 July 2026
Unprompted review
Reply from Eden Mobility - Peterborough
Thank you for your review.
We really appreciate you taking the time to share your feedback. It's great to hear about your experience, and we're delighted that we could help. Your kind words mean a lot to the team at Eden Mobility.
Thank you for choosing us, and we look forward to assisting you again in the future.
Kind regards,
The Eden Mobility Team
Fantastic experience
Popped in to speak and ask for advice, the staff were kind, helpful but also very caring towards my elderly mum. They had time to talk us through the options and were never pushy, just showing us what was available and how they work. Nothing was to much trouble and they were very professional.x
15 April 2026
Unprompted review
Reply from Eden Mobility - Peterborough
Thank you so much for sharing this lovely feedback. We’re really pleased to hear that our team were able to support you and your mum with kindness and care. Taking the time to talk through options properly — without any pressure — is exactly the experience we want people to have, so it means a lot to know it came across.
Nothing is ever too much trouble, and your kind words will be truly appreciated by the staff. We’re glad we could help and hope to see you both again whenever you need us
Warm regards,
Eden Mobility
Lovely and helpful staff
I needed a new walker so I went into the Peterborough shop to see what was available. Chantelle was very helpful demonstrating whatwas available, I explained that I was unable to buy one then but would return in a couple of weeks.
When I returned she recognised me and sold me the model I was interested in. I was also able to leave my old walker and start using my new one.
15 January 2026
Unprompted review
Reply from Eden Mobility - Peterborough
Thank you so much for sharing your experience. It’s wonderful to hear that Chantelle was able to guide you through the options and make you feel supported throughout your visits. The fact that she recognised you when you returned and helped you choose the walker you had in mind really shows her commitment to great service.
We’re also pleased the swap-over made things easier so you could start using your new walker straight away.
Thank you again for your kind review and for choosing our Peterborough store. Your feedback means a great deal to us.
Warm regards,
Eden Mobility
Absolutely fantastic service today at…
Absolutely fantastic service today at Eden Mobility! Stephen the store manager was great went above and beyond. Made my Grandmother feel at ease while looking for a new armchair. I have not heard her laugh so much in a long time! Thank you
25 September 2025
Unprompted review
Reply from Eden Mobility - Peterborough
Hi Shannon,
Thank you for your fantastic review! We’re so pleased Stephen made your grandmother feel at ease and even brought a few laughs along the way. That’s exactly the kind of experience we aim to provide. We really appreciate your kind words and hope to see you both again soon!
Warm regards,
Eden Mobility
Sophie was absolutely amazing
Sophie was absolutely amazing, put me at ease from the moment I walked into your store to the moment I walked out. Made everything seem so simple and left a very happy customer.
8 September 2025
Unprompted review
Reply from Eden Mobility - Peterborough
Hi Philip,
Thank you for your fantastic review! We're so glad Sophie made your visit so smooth and enjoyable. It's wonderful to hear you left feeling happy and at ease, that’s exactly what we aim for!
Best wishes,
The Eden Mobility Team
Very helpful
Popped in for a chat this morning in regards to my dad, the lady was very helpful and insightful, guided me the best way to helping my dad get the best mobility scooter for his size and ailments. Would 100% recommend coming in and talking to Jess!
26 August 2025
Unprompted review
Reply from Eden Mobility - Peterborough
Hi Shan,
Thank you for your kind review! We're so pleased to hear that Jess was able to offer helpful and insightful guidance regarding your dad’s mobility needs. It’s great to know you felt supported and confident in finding the right scooter.
We truly appreciate your recommendation and look forward to welcoming you back anytime.
Warm regards,
The Eden Mobility Team
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