Popped in today as I'd been messaging staff on Facebook about a powerchair I was interested in. Had a great visit with knowledgeable staff. Nick was good and chatty and my assistance dog was welcomed.... See more
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Nick & Adam made my whole experience easy today Nick the sales person very knowledgeable and made my decision very easy Adam very helpful and we quickly achieved the deal. Leaving the shop very h... See more
Company replied
A really positive experience, buying a mobility scooter for my mum and an electric wheelchair for my son. The salesman was kind and patient, and had teally good product knowledge. He was able to advis... See more
Company replied
I honestly didn’t know where to start when I needed to buy my new active-user wheelchair, so I contacted Eden Mobility in Scunthorpe. They sent Rob out to my home, and from that very first vis... See more
Company replied
Company details
- #18 of 70 best companies in Mobility equipment supplier
Written by the company
We are the largest independent mobility retailer with 49 retail stores throughout the UK. Shop online or visit one of our stores to see how we could help you today.
Contact info
Brigg Road Unit 2, DN15 6TZ, Scunthorpe, England, United Kingdom
- 01724 700 209
4.5
Excellent
88 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 98% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
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Ordered a new powerchair.
Popped in today as I'd been messaging staff on Facebook about a powerchair I was interested in. Had a great visit with knowledgeable staff. Nick was good and chatty and my assistance dog was welcomed. So we placed an order and now hope the delivery is as smooth and professional.
15 September 2026
Unprompted review
Reply from Eden Mobility - Scunthorpe
Thank you so much for taking the time to leave us such a wonderful review. It truly means a lot to all of us here at Eden Mobility. We are delighted to hear about your positive experience, and your kind words give our team great encouragement to continue providing the best possible service. Thank you for choosing Eden Mobility, and we look forward to helping you again in the future.
Warm regards,
Eden Mobility
Nick & Adam made my whole experience…
Nick & Adam made my whole experience easy today Nick the sales person very knowledgeable and made my decision very easy Adam very helpful and we quickly achieved the deal. Leaving the shop very happy Thankyou both
15 September 2026
Unprompted review
Reply from Eden Mobility - Scunthorpe
Thank you so much for taking the time to leave us such a wonderful review. It truly means a lot to all of us here at Eden Mobility. We are delighted to hear about your positive experience, and your kind words give our team great encouragement to continue providing the best possible service. Thank you for choosing Eden Mobility, and we look forward to helping you again in the future.
Warm regards,
Eden Mobility
I honestly didn’t know where to start…
I honestly didn’t know where to start when I needed to buy my new active-user wheelchair, so I contacted Eden Mobility in Scunthorpe. They sent Rob out to my home, and from that very first visit, I knew I was in good hands.
Rob took the time to really listen to everything I wanted and needed from my new chair. He carefully designed it with every little detail we had discussed, making sure it was exactly he right for me. He kept me updated throughout the whole process, which was incredibly reassuring.
When my chair was finally ready, Rob went above and beyond. As I was staying at my mum’s for a couple of days, he drove an incredible 110 miles from my home to deliver it to me there!
I honestly couldn’t be happier with my new chair. Rob just got everything right, and I can’t thank him enough for all his care, patience and attention to detail.
I would highly recommend Rob and Eden Mobility to anyone looking for a new wheelchair. If Rob is still there when I’m ready for my next one, he will absolutely be the only person I’d want to help me again! ⭐⭐⭐⭐⭐
2 September 2026
Unprompted review
Reply from Eden Mobility - Scunthorpe
Thank you so much for taking the time to leave us such a wonderful review. It truly means a lot to all of us here at Eden Mobility. We are delighted to hear about your positive experience, and your kind words give our team great encouragement to continue providing the best possible service. Thank you for choosing Eden Mobility, and we look forward to helping you again in the future.
Warm regards,
Eden Mobility
Reply from Eden Mobility - Scunthorpe
Thank you so much for taking the time to leave us such a wonderful review. It truly means a lot to all of us here at Eden Mobility. We are delighted to hear about your positive experience, and your kind words give our team great encouragement to continue providing the best possible service. Thank you for choosing Eden Mobility, and we look forward to helping you again in the future.
Warm regards,
Eden Mobility
A really positive experience
A really positive experience, buying a mobility scooter for my mum and an electric wheelchair for my son. The salesman was kind and patient, and had teally good product knowledge. He was able to advise as to what would meet our needs the best. Was also super impressed that delivery of the scooters and collection of the old one was free of charge. Would definitely use again, thank you.
9 September 2026
Unprompted review
Reply from Eden Mobility - Scunthorpe
Thank you so much for taking the time to leave us such a wonderful review. It truly means a lot to all of us here at Eden Mobility. We are delighted to hear about your positive experience, and your kind words give our team great encouragement to continue providing the best possible service. Thank you for choosing Eden Mobility, and we look forward to helping you again in the future.
Warm regards,
Eden Mobility
My father was thrown out of a mobility…
My father was thrown out of a mobility scooter sold to him by one of the employees from the scunthorpe branch of the Eden company. He only wanted to be able to have a few days out with his family and he was told the scooter was the right one for him not only was he badly hurt his confidence is shattered. After a mechanic was sent out by the firm to cut a long story short he said he should never have been sold this model Yet after complaining the head of Eden would take no action at all So before you think of getting anything at all for your loved ones please do not.
25 May 2026
Unprompted review
Reply from Eden Mobility - Scunthorpe
Thank you for your review. We have reached out to ask for your contact details. Please would you be so kind to make contact with us.
Warm regards ,
Eden Mobility
Really good customer service and easy…
Really good customer service and easy to speek to
29 August 2026
Unprompted review
Reply from Eden Mobility - Scunthorpe
Thank you so much for taking the time to leave us such a wonderful review. It truly means a lot to all of us here at Eden Mobility. We are delighted to hear about your positive experience, and your kind words give our team great encouragement to continue providing the best possible service. Thank you for choosing Eden Mobility, and we look forward to helping you again in the future.
Warm regards,
Eden Mobility
Irresponsible company
Purchased a mobility scooter and promised to come with a second battery. The scooter was delivered in Jun but the second battery is still pending as of 19 Aug. Without the back up battery, I need to cancel the planned trip! Absolutely disappointed and it is an irresponsible company.
11 June 2026
Unprompted review
Reply from Eden Mobility - Scunthorpe
Thank you for you review , we have made contact with you.
Warm regards,
Eden Mobility
Absolutely brilliant service by the…
Absolutely brilliant service by the lovely and very helpful Sarah today 13/08/26 purchased my very first power chair the Eden Astrolite. Felt totally at ease and made sure that it was the right one for me. Can highly recommend.
13 August 2026
Unprompted review
Reply from Eden Mobility - Scunthorpe
Thank you for taking the time to leave such a wonderful review.
We're delighted to hear that Sarah was able to help you find the perfect power chair and make you feel completely at ease during your visit. Purchasing your first power chair is an important decision, so it's fantastic to know that the Eden Astrolite was the right choice for your needs.
Your kind words and recommendation mean a great deal to us. We hope you enjoy the freedom and comfort your new chair brings, and if there's anything we can help with in the future, please don't hesitate to get in touch.
Enjoy your new Eden Astrolite, and thank you for choosing us! 😊
Warm regards,
Eden Mobility
First wheelchair experience
Went in to the Scunthorpe Store to get my first wheelchair and was helped by the lovely Diane, who was so helpful making sure i got a wheelchair that was right for my height and weight. I would highly recommend both the store and the staff. If i could give more than 5 star i would.
8 August 2026
Unprompted review
Reply from Eden Mobility - Scunthorpe
Thank you for your review.
We really appreciate you taking the time to share your feedback. It's great to hear about your experience, and we're delighted that we could help. Your kind words mean a lot to the team at Eden Mobility.
Thank you for choosing us, and we look forward to assisting you again in the future.
Kind regards,
The Eden Mobility Team
Great shop has everything
We brought our elderly mother into the Scunthorpe shop to look at some walking aids which she had been reluctant to get. Lovely shop and a really friendly young man assisted mum with what she needed. The first one she tried she decided to buy with no hesitation, we were amazed and she loves it. Would definitely recommend this shop
5 August 2026
Unprompted review
Reply from Eden Mobility - Scunthorpe
Thank you for your review.
We really appreciate you taking the time to share your feedback. It's great to hear about your experience, and we're delighted that we could help. Your kind words mean a lot to the team at Eden Mobility.
Thank you for choosing us, and we look forward to assisting you again in the future.
Kind regards,
The Eden Mobility Team
We would like to thank Sarah at…
KOWe would like to thank Sarah at Scunthorpe mobility centre for helping us to select the right scooter for us very friendly and informative with all the details of the model no pressure but extremely helpful
Thank you Mick and Margaret Fletcher
17 July 2026
Unprompted review
Reply from Eden Mobility - Scunthorpe
Thank you for your review.
We really appreciate you taking the time to share your feedback. It's great to hear about your experience, and we're delighted that we could help. Your kind words mean a lot to the team at Eden Mobility.
Thank you for choosing us, and we look forward to assisting you again in the future. Sarah will be thrilled.
Kind regards,
The Eden Mobility Team
We've been into eden mobility today and…
We've been into eden mobility today and met mick Draley? He was very kind and patient with us and very helpful
15 July 2026
Unprompted review
Reply from Eden Mobility - Scunthorpe
Thank you for your review.
We really appreciate you taking the time to share your feedback. It's great to hear about your experience, and we're delighted that we could help. Your kind words mean a lot to the team at Eden Mobility.
Thank you for choosing us, and we look forward to assisting you again in the future.
Kind regards,
The Eden Mobility Team
Nick was great I needed a reclining…
Nick was great I needed a reclining chair for the same day and I was no more than 20 minutes in the store he disassembled it packed Into my car with the help of another staff member. Great job
13 July 2026
Unprompted review
Reply from Eden Mobility - Scunthorpe
Thank you for taking the time to leave us such a lovely review. We really appreciate your kind words and are delighted to hear that you had a positive experience with Eden Mobility. Your feedback means a great deal to our team, and we look forward to helping you again in the future. Thank you for choosing Eden Mobility.
Perfect sales assistant
Diane who served me on Saturday afternoon when she was due to close shop was v good with me & my husband she was patient & understanding to our needs she didn’t seem as if she was fobbing us off like some sales assistants do she explained everything we needed to know about the scooter we purchased
In all she was a v friendly sales assistant v knowledgable kind patient & helpful
11 July 2026
Unprompted review
Reply from Eden Mobility - Scunthorpe
Thank you for taking the time to leave us such a lovely review. We really appreciate your kind words and are delighted to hear that you had a positive experience with Eden Mobility. Your feedback means a great deal to our team, and we look forward to helping you again in the future. Thank you for choosing Eden Mobility.
Purchase of a power wheelchair
Visited the Scunthorpe Store to purchase a power wheelchair. Diane was very patient and showed us various models which I was able to test. I decided on one which we thought was best for me and ordered it on the day. Unfortunately there is a little waiting time but hopefully worth waiting for.
11 July 2026
Unprompted review
Reply from Eden Mobility - Scunthorpe
Thank you for your review.
We really appreciate you taking the time to share your feedback. It's great to hear about your experience, and we're delighted that we could help. Your kind words mean a lot to the team at Eden Mobility.
Thank you for choosing us, and we look forward to assisting you again in the future.
Kind regards,
The Eden Mobility Team
Shantell who works in your Leicester…
Shantell who works in your Leicester store is amazing most polite and caring person to know she is amazing on how she talks to the customers and treats them keep up Ur amazing work shantell
1 July 2026
Unprompted review
Reply from Eden Mobility - Scunthorpe
Thank you so much for your lovely review. We're delighted to hear about your positive experience with Eden Mobility.
Reviews like yours mean a great deal to us and our staff, who work hard every day to provide the best possible service and support. Your kind words will be shared with the team and are truly appreciated.
Thank you for choosing Eden Mobility. We look forward to helping you again in the future.
Best wishes,
The Eden Mobility Team
spoke to diane,and she was very…
spoke to diane,and she was very helpful.it was a very pleasant hour spent with her.
3 June 2026
Unprompted review
Reply from Eden Mobility - Scunthorpe
Thank you so much for taking the time to leave such a lovely review. We truly appreciate your feedback—it means a great deal to Eden and every member of our team. We’re really pleased you had a positive experience, and your kind words will be shared with the staff. We look forward to welcoming you again soon.
Warm regards,
Eden Mobility
Diane at the scunthorpe branch was so…
Diane at the scunthorpe branch was so helpful as to my wifes needs, very informative and we came away confident about our purchase.
26 June 2026
Unprompted review
Reply from Eden Mobility - Scunthorpe
Thank you so much for taking the time to leave such a lovely review. We truly appreciate your feedback—it means a great deal to Eden and every member of our team. We’re really pleased you had a positive experience, and your kind words will be shared with the staff. We look forward to welcoming you again soon.
Warm regards,
Eden Mobility
Amanda was very helpful and sympathetic…
Amanda was very helpful and sympathetic and gave very good advice.
10 June 2026
Unprompted review
Reply from Eden Mobility - Scunthorpe
Thank you for your kind feedback! We’re so pleased to hear that Amanda was helpful, understanding, and able to provide you with clear and supportive advice.
We’ll be sure to pass your lovely comments on to her—it will mean a great deal. If there’s anything further we can assist you with, please don’t hesitate to get in touch.
Warm regards,
Eden Mobility
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